Reviews of Northgate Alterations (Tailor)

Kathleen Ray

Had a small alteration, they did it while I waited. Price was responsible, staff friendly. In and out in five minutes.

Phil Summers

So nice and willing and able to do anything you need done here! Highly recommend them!

Shannon Cammack

Excellent customer service! They are the best. Super fast and reasonably priced!

Sakeria McIntosh

I came at 9 because I needed my uniform they didn’t show up until 9:30.

John Eldridge

Very friendly and great hours.

Linda Cooper

Terrific job tailoring a dress for me. I will definitely use their services again and would recommend them to friends and family.

Joe Carter

I've gone to Northgate Alterations countless times needing uniform items to be squared away ASAP. I have gone in, made my request, and left in less than 10 minutes, items in hand and paid for. Once I had a name tape get sewed on just a tad crooked, and requested it to be fixed, and they dropped what they were doing and fixed it on the spot. They do great work, the price is fantastic, and the customer service is exceptional!

Mira Designs

Fast and reasonable pricing on alterations. Excellent service from the owner and seamstress.

Joshua C

Stuff done quickly at the cost of attention to detail.

Philip Bryant

Super nice people and they work with you and your schedule. They've helped me out multiple times

Ryan Biggar

Price is acceptable. The real selling point is the customer service. Instead of telling you when an item will be ready, they ask you when you need it. They really come through in a cinch. I wish more businesses operated with as excellent service as this place.

Eduardo Cervantes

I've been stationed at several stateside and overseas locations and this is by far the best alterations business I've ever come across! They deserve every penny they earn for doing such a great job, and much more! I've come across other places that charge much, much more for a far less superior job... I only wish Joe and Happy ran an alterations business wherever I PCS'd!

Brittany House

I went to have my wedding dress altered. It was slightly too small and the designer had not left enough fabric to let it out. The seamstress said there was no way it would ever fit, and that I should take my dress to David's Bridal and ask them to trade me for a different dress (I did not buy my dress from David's because of the extremely poor reviews, so I would have gone in there with a dress they don't even sell). Long story short, I found a seamstress that fixed the dress in a week, and she told me that this seamstress was just lazy. I'm sure she's great for basic alterations, but as far as having comprehensive knowledge of sewing and alterations, find someone else. *In Response To Owner's Comment* The seamstress that I found did NOT fix a new dress. She fixed the one that Northgate Alterations said was unable to be altered. I have changed my star to a 3 star from the one star, as the owner is right, the seamstress did recommend that she not try to alter the dress, as it was outside of her expertise.

Alyssa Bayudan

I come here for all my alterations. They are great and work quickly. However, I tried to pick up today (Saturday) and their hours say open, but the shop was closed.

J B

Amazing service and skills. Very knowledgeable about the trait and Uniforms. They went above and beyond with every single one of my jobs.

Idsel Sanchez

Love this place. Quick and reliable with a great price.

Stacey Wallace

Absolutely LOVE Mrs. Happy and "Mr. Sad" as he calls himself :o) They are such a sweet couple and their work is top notch! I take all of my clothes and uniforms to them and have been doing so for the last 5 years.

Alex Miracle

Did a good and quick job with a few tops i needed done. Ive got my new go to place for work

Shmoe Pong

It's right outside of base and the owners are pretty relaxed. They've always offered good service for my dry cleaning. They always ask when you need your clothes back rather than telling you when they'll give them back. Usually it's a 3 day turn around.

Eric Kowalski

Fantastic dry cleaning and alterations, with a staff that is willing to work with you on time frames.

Mattie Spriggs

Went to get a dress alterted. Ended up going back 2 extra times because they had to re-do the same thing over and over again. Such an inconvenience. And to top it off, they are way overpriced. Do NOT go here.

William Bradford

Quick, fast, and friendly. They did an excellent job on my uniforms and I will definitely return.

Irene Leary

Man, if I could rate this place lower, I would. I've brought several pieces here, including vintage, and they always figure out how to do extraordinarily subpar work. Yes they're timely, but I would rather have the hem on my shorts finished or the zipper on my dressed sewn in correctly- neither of which they seem capable of doing. When I brought in a vintage piece in, they sliced the sides of the dress out- so instead of taking in the waist, they took in the whole garment. Now, something that use to fit well, doesn't fit at all because an inch disappeared from each measurement. There isn't a way to fix or replace that. My lovely dress is now permanently ruined. I brought in some shorts that are more high end and velvet, but was just getting the hem repaired- no biggie. They couldn't possibly mess this up. Somehow, they made the shorts an inch shorter, uneven, AND didn't finish the hem. Amazing. I brought in another dress that I just wanted the zipper replaced entirely (don't worry- there are two dresses they destroyed in completely different ways via zipper, we'll get to that one). It's 15 dollars to replace a zipper- no worries. But! Unsurprisingly, they didn't replace the zipper, just "moved it" and charged me 15 dollars regardless. When I stated that no, I wanted the zipper replaced entirely and wasn't interested in paying 15 dollars for a "moved" zipper, they had no real response. The tension in the room was definitely stating I was not taking my dress home if I didn't pay despite them not doing the work I paid them for. Alright, I'm paying for this bs and you can all kick rocks. WHICH BRINGS ME TO THE GRAND FINALE! I have been coveting a particular dress for a long time. It isn't made anymore and it's not easily found. But I found it! I was so happy. But, the zipper just didn't work. Bummer. No worries tho, I'll go get the zipper replaced. However, I am obviously incapable of learning. Because! These amazingly incompetent people took out my old zipper (cool) to then haphazardly sew in a new one (not cool), upside down (definitely not cool), while somehow removing some of the garment. So now, I have this beautiful dress where the pieces they cut (which shouldn't have happened) are frayed and the zipper is uneven. AND not only that! It is longer than it should be, which makes it hard to zip and since they so brightly sewn it in caddywhompus and upside down, it's near impossible to zip. And since some of the side of the dress is missing (for no reason), it's tighter than it originally was and based on the cut, the smaller size is extremely noticeable. There are more horror stories, but these people are they worst. Very polite, but horrific tailors. I can't believe I continually tried to make them work for me. They've f_cked a lot of my clothes, some of which are irreplaceable. I would tell you to go someplace else, but there doesn't seem to be another tailor in town. So learn how to sew, best of luck to you.

Jordan Waite

Do NOT go for lace alterations or bring a wedding dress. Brought my lace wedding dress and was told they could do a bustle and would do these "pick-up" things instead of hemming the lace and I would hardly notice. Well they looked terrible and very noticeable. Also they did NOT BUSTLE (told me they couldn't) and we're upset with me for asking to take it out of the price that they had quoted me. I'm not going to pay for something you didn't do. I was also told 4 weeks. I called back at 6 and they wanted 2 more weeks. Only giving two stars because I brought a dress here before and they did a fine job.

Casper Laskara

Speedy service

Laura Goudeau

Great experience! My wedding dress did not fit. Thankfully it was made with enough extra fabric that now it fits perfectly and I cannot tell that it was altered.

Charles Linz

I needed to have a new insignia sewn on an ABU blouse, and they did an excellent job in record time. I was in and out of the store in 5 minutes.

Mallory Tuttle

My daughter's pageant dress needed to be resized. I had it back within a week(I specifically said no rush). It was done amazingly and very well priced.

C HILL

Yes

Christine Hodges

I went in a couple of years ago (Dec 2014- Jan 2015) to get my wedding dress altered. They did a fantastic job on the dress. They even put a rush on the order so that it would be ready in time for my wedding...which was out of town. They were nothing but nice and I have recommended them repeatedly to friends. A pleasure to do business with.

Taylor McCullum

Quick turn around time and great pricing.

Paige Peltonen

Great customer service. I was in a bind and needed a hem done on my blues pants and they took care of it right away.

Terrence Richardson

Great customer service! Amazing place that I will always take my clothing to.

google user

This place is great. It's clean, smells awesome and the staff is amazing. I came to get my last minute sewing on my military uniform and it was done same day and within minutes. I will be back and I hope others will come here too

Patrick O'Brien Boling

Great customer service

David Schabel

I was in a rush to get a suit tailored. I called to other places around the area but they all told me they couldn't make the time crunch that I was in. Then I called Northgate Alterations. Not only did they take care of my request, they also refused to take additional money for the trouble I caused them. I offered to pay whatever it takes to get it back in time and they said not to worry about it. Hands down, they deserve every penny of my business.

G MH

Best alterations in town... quick service, very affordable prices and excellent service. I would go here for any of my alterations' needs. The husband and wife team are so friendly and honest and good! I'm so happy to find a place I can trust to do excellent work and at an affordable price. Plus the husband is a retired military man and I love helping out retired military. Go here if you want excellent work that's affordable!

Chase Carrell

Paid 10 dollars for an alteration, and when I went to pick it up they gave me 5 dollars because I "overpaid." Excellent price, and very military friendly.

Henry J

These folks are top notch. Military friendly and know all the standards for tailoring. The seamstress is amazing and for as many uniforms as I took in at once, I was done with measuring in last than 15 minutes. There were no adjustments needed after receiving. Additionally, the dry cleaning service is amazing and to have it all in a one stop shop makes it better. Highly recommend this business over the base services.

James Morgan

Friendly and knowledgeable staff. My order was completed on time and awesome job. They worked with me on my daughter's items (she thought her pants were to long still) with no fuss. Thanks.

Jenn Barkenhagen

This is the best alterations place I've ever been to! The couple that owns and operates it are so sweet and friendly, and they do an amazing job! They know all the military regs, make party shirts, and their prices are so low! They also dry clean! 5 stars..

Patty Timmins

This is always my go to place to get any alterations done. They helped my out with many last minute alterations needed. Great owners and staff!

Bianca Brown

Fast service, excellent customer service

Itzel Velez

Quick, but all the times we've gone they have sewn the wrong stripes on, last time they didn't even sew something on that we paid for.

pa2000xxxx

Love these people! This is one I've a handful of reviews I've ever written, but I wanted to say how awesome they are. Extremely reliable, timely, does things when and how they say they will do it, and prices are reasonable. Thank you!

Niccole Dorsey

Please do not use this facility... Mrs. Debra (I think this is her name) told me that she could dry clean my sons uniform for him on today and I called just like she stated and now cannot get anyone on the phone. This is bad business because you told me one thing and did the other.

Debra Summers

I RECENTLY HAD THEM ALTERATE SOME PANTS FOR ME AND TGEY DID SN EXCELLENT JOB !! I HIGHLY RECOMMEND THEM !! VERY COURTEOUS AND QUICK SERVICE!!

PirateBennett

I was TDY and needed something fixed, great work, quick service!