Reviews of J D's Alterations (Tailor)

Dajana Johnson

She is very good at what she does. BAD customer service! I went to pick up my dress when she was supposed to be open and she’s not there. It said she would open at 2 and I came at 2:45. She Is not honest with turn around time and it’s kinda pricy. But she does great. She also sucks at picking up the phone.

Tamy McQueen

We took my daughters homecoming dress here for her Freshman HOCO dance. We took the dress well in advance of the dance (about a month) and were told it would be ready in 2 weeks on a Friday. When we went to pick it up she had taken it in on the back, but that was all. She had her try it back on and she marked it again for the remaining alterations. We were told it would be ready the next day (Saturday). We were unable to go back until Tuesday and when we arrived it had not been touched. She told us to come back at close so we left. I started reading reviews online and they stated she does great work, but it won't be done on time. It also said she doesn't answer the phone. We decided to call at 5:45 to see if it was ready...she didn't answer the phone. We went up to the shop and when we walked in she looked at us and basically started going off on us that she needed more time, she is so stressed out, she needs to stop taking all these dresses, she is just so stressed out, people kept coming in and she can't get any work done, she needs more time. She told us she had the Homecoming Queen's dress and she was very nervous and that we had more time. I told her it was the last day I had before Homecoming to bring my daughter in for the fitting. She just kept yelling at us that she needed more time. I asked if we could just take the dress with us and she said no, it wasn't done yet. We left and drove back to Independence to try on more dresses assuming we would not have her dress back in time. We were getting ready to check out when she called us and said she was ready at 7:15pm. I went ahead and purchased the "backup" dress and drove back to Liberty. We arrived and the door was locked, but she was inside...working on the dress. She let us in and we waiting another 15 mins for her to finish the dress. It still didn't fit well and we just decided to cut our losses. So it was supposed to take 2 weeks and cost $25, but instead we have a not completely altered dress that we got back almost 4 weeks later and it cost $30 and still was not wearable to the dance. I do not suggest J.D. Alterations to anyone that has any type of specific time frame or expectation based on what they are told when they drop their item off. We are hoping we can use the dress maybe next year and will need to add straps to it (as it is strapless) to try to keep it up on her. Horrible customer service and I think the 1st time I have ever been yelled at by someone I was trying to take my business to. Find someone else if you want to keep your sanity.

Richard Wilson

She's amazing always gets the job done right and so professional I've been going here for 8 yrs now with no complaints. I'd recommend this shop to anyone with alternation needs.

Brian Asher

She's a sweetheart and very talented. I always take my suits there

Mike Searle

They were able to complete alterations on a tux for me with less than 24 hours notice, and did it for a very reasonable price. Definitely going back.

Meghan Carlson

Took a bridesmaid dress in and was told it would be done by that following Saturday. It ended up not getting done until 6:00pm Thursday - almost a week later than the original due date and about 2 weeks of her having the dress. On top of it all, I was told 4 different dates that it would be done and never was. She even said she would call me back one night to come and get it that night, and never returned my call. Had I not been on top of her the entire time, I'm afraid I wouldn't have had a altered dress in time for the wedding. She missed a stitch that she was going to do but at that point, it was too late for me to go back and get it fixed. Too busy and poor customer service, unfortunately.

Carrie Whitworth

Great looking alteration, very timely at a very reasonable price!! Definitely will do business there again!!

Cole Eason

Excellent work -- Well worth the drive to Liberty.

Matt T

Look elsewhere, she does do great work been going for 4 years BUT!!! Just turned down our business for something we dont even need immediately. She said look elsewhere and we will

Nathan Hopper

The work was very well done and inexpensive, but it took weeks longer than what was promised.

Alicia Claussen

She's rude, will hang on to your items for at least a month longer than promised and won't complete the work. Don't waste your time!!!

Steve Pearl

She is a real jewel. Excellent seamstress ability. I appreciate her each time I utilize her business. One on one CustomerCare is not easy. You who are Entitled picky people I would purposely be late with you so I wouldn’t have to deal with you again!

Jewels Giada

Very talented and excellent work. However, TERRIBLE customer service! Is not honest with turn around time and outrageous price when item is FINALLY ready. Will not do business again...very sad.

CeeLee Atsch

Exceptional service. Quality tailoring. Quick turnaround. JD's Alterations is my go-to shop for tailoring. The storefront is easy to access in a quiet strip mall, plenty of parking.

Kriss Olsen

She is very good I waited on a zipper to b replace took 3 months to get it back she forgot about it I was just happy to have it returned like new so yes I like her

Jay Grimes

Excellent! I take all my alterations here and she always does an excellent job.

Natalie Buia

TERRIBLE customer service!! She had my wedding dress for 3 weeks and did NOTHING to it! She kept forgetting about our appointments, kept telling us to come back later and still nothing was done to it! Did not return our calls and when we showed up at her shop, she said she doesn't usually do bridal dresses and started arguing with us like we were bothering her! First thing we asked when we first called her was if she did bridal dresses and she said "Of course!" Now we wasted 3 weeks of our time and we have to find someone else who will alter my dress for the wedding, which is in 2 weeks! Don't waste your time with her, do NOT recommend at all! I would give her half a star if I could! So disappointed!

Tracey Anderson

Incredible. While she is busy, it is because she is good. I drive from the Plaza to her and have for four yeas now. I trust her as she has done the best quality work I have yet to see and at the most reasonable price. She knows my style and body type now and can nearly alter something without measuring it on me. She is truly good at what she does.

Kurt Bielby

Great service and affordable