Reviews of Despos Custom Tailoring (Tailor)

Chris Hoy

Hands down, best place to go in town. Dominic is the best!

Jibril Bacchus

Every time I go in there I am greeted with a friendly smile and face. Dominic is the guy to speak with if you do visit. He is more than happy to take the time to speak with you amd get you on track for all your tailor or sizing needs. I have had multiple suits taken in to despos. They even cleaned, stitched up, and reconditioned my motorcycle jacket. Great guys and great place.

Chauncey Armstrong

Great customer service! I've always been more than satisfied with their alterations and have recommended them to family and friends. Very friendly service and turn-around time is a week or less!

Sarah Mohr

Great work & customer service

Robert Troxel

Needed a less than 24 hour rush- not only did they do a great job they rushed without charging for it. Great service!

Dave Stewart

Their suits are great for the price with great staff.

Arissa Doran

I've been coming here for years and always have fantastic service. All of the associates take the time to understand what I'm looking for and put forth an amazing effort to make that happen. 100% recommend this location for any alterations, fittings or custom work!

Benjamin Linehan

It was a consistent practice to drive all the way there, on the day my items were supposed to have been completed, and be told they weren't done. After a handful of these encounters without a credit or even an apology it got tired of it, and I just quit going there.

Shayla Lee

I’ve had a lot of work done here and it’s all been wonderful. The owner is nice to work with and the seamstresses are good at what they do. I recommend them to anyone, whether it’s just a tshirt that’s too big on you or dress clothes that need a better fit.

Kyle Dudgeon

Great people and fast service! Highly recommend them for any quality clothing needs.

Pat Schenkel

Fantastic service!

Ian K.

Go here. They did amazing work for me.

Chaze Casino

Only place I get my clothes tailored in Ft Wayne. Always friendly, quick turnaround time and great work. I have also purchased multi custom shirts. Love em!! Great price and awesome quality.

Kayla Doran

Great customer service and fair prices! The associates put a personal touch on each piece they alter and go the extra mile to make sure their customers are satisfied. Would definitely recommend!

Brandon

Professional and I mean professional!! Great rates and the BEST service!!!

Julia Gross

They open the door for you when you arrive & leave! Who does that in today's world? So nice to witness this kind of kindness. Highly recommend this tailor shop. They are friendly and fast in the repairs. I had a ski jacket fixed, you can't even see where the repair is, blends into to jacket perfectly.

Liza Anglin

My fifteen year old son grew out of his pants overnight and needed to find same day alterations. They were kind enough to make accommodations for me.

Addam Vanover

Great service and options. They can literally tailor anything here as well.

Jim Buchanan

This is a first class shop. I have been going to Despos for years and have a great deal of respect for David the owner and his team. They have consistently delivered great results and the few times I have had a different expectation for the work I requested, they always made it right with a positive attitude. I highly recommend Despos for any tailoring needs and suit purchasing.

Nick Berkshire

Amazing service!

Chad Csadenyi

Exactly what you would expect, fit was perfect. Over all very pleased with the entire transaction.

Theresa Sciole

I can't say enough great things about this place and highly recommend! I had a bridesmaid dress emergency and needed some really big alterations the day before a wedding and they took on the challenge (when 2 other shops turned me down) and did such a great job. The service was superb and their prices were very reasonable especially for what i was asking for on such short notice. So happy with how it turned out- cant thank you enough!

Austin Fox

Have been consistently going here for over 5 years. One employee even stayed over late to open up the shop due to my work schedule not allowing me to be there during normal work hours. They do a great job, and I recommend them. The only downside is they are about 30 minutes away, which can make it inconvenient, but the service makes it worth it.

Jason E

I've has numerous items altered by Despos over the last few years. They excel at making sure things are done to my satisfaction, and have re-altered some hard to fit garments for me without question. I always recommend them to my friends.

Chad Smith

Great place to go if you have any tailoring or custom clothing needs!

Eric Keck

Awesome guy to deal with

Jordan Hladish

Had an expensive pair of Joe’s jeans that I bought a long time ago and never wore because they were too long (they’re sold as a single digit waist measurement only). Also had a NorthFace zip up sweatshirt that my dog chewed into the zipper and figured it was a goner. After initially having a horrid experience stopping by the Alteration Shop nearby, I figured I’d give Despos a go. I didn’t realize they did this type of work, and now that I do I’ll be going back. Got everything back in 4 business days and it’s all perfect. Extremely happy with the speed, quality, friendliness of the staff, and even the prices which turned out cheaper than everywhere else. I’ll be back and would recommend to anyone for alteration needs.

Steven M

Avoid at all costs. Management and employees need a lesson in better business practices. Before arriving, I spoke to a woman over the phone who confirmed my order could be done within the next two days. When I arrived to the store saying I had pants needing tailoring, a sales associate told me they were too busy and there was no way it could be done in two days. He rudely replied, "If you saw how busy we were you would understand." I then proceeded to tell him about my phone conversation and he reluctantly went back to talk to the woman I had spoke with. He then returned and said they could do it. His attitude reflected that he was put out of place by me making a request they themselves said they could do. Part of my order was to be picked up in store, and part was to be shipped to me. When I went to pick the order up in store, it was not complete. A sewing of the pocket costing $10 was not performed. Since I had to leave the store and return later waiting for them to fix it, I figured it was reasonable to ask to have the $10 charged removed- since they forgot to do it the first time. The owner initially said he couldn't do anything because it was "just a mistake and no harm was caused." I got him to finally knock off $5. The second part of my order was to be shipped to me when completed. After nearly 10 days had passed since when they said it would be delivered, I called and followed up with them to see what the issue was. They forgot to ship the item. Again, I nicely asked to not pay the $15 shipping fee because I had waited 10 days longer. A reasonable request in my opinion. Upon asking, the associate replied, "Oh, well you didn't need them for anything did you?". Yes, I did need them. And it's common business practice to do what you say you are going to do. After some negotiating, I got the shipping down to $7.50. In summary, this store does not care about its customers and will not hold themselves accountable for its own mistakes. Go elsewhere to a store that appreciates its customers and the value of their business. $12.50 ($5 + $7.50) was more important to them than their reputation and customer retention. What a joke.

Bill Schabacker

Paid $66 to hem and take in on sides of prom dress. Used VISA when dropping off dress to pay full invoice so granddaughter shouldn't have any problem when picking up. When she picked up and was out of the store, they chased her and said she needs to settle up before she could take her dress. Mom and she tried to explain that it was paid for, but they didn't believe them. Mom called us and I told them that it was paid. I took picture of the statement and sent it to her. Their excuses are we are all human and make mistakes. All could have been avoided if Dominic would have marked slip PAID. We will never do business with them again. Very bad customer relations. Too bad I can't do negative stars.

Forest Bender

It seems as if most of the whiny people on here have no idea how tailor shops work but I can tell you that after dealing with 3-4 piss poor shops in Indianapolis I literally will drive two hours north to do business with these guys. In the past year Dom has made me 4 custom suits and countless shirts. Keep in mind, I don't just drive up here once for all of that. I drive up 3-4 times to get the suits readjusted to my exact liking after wearing them a few times. These guys know their stuff and I dont trust any other tailors in the state to do my custom work.