Reviews of Olyas Tailor Shop (Tailor)

Nick Mergen

Worst customer service ever. Walked in to get measured for a suit and was told that she doesn't do that. I guess the measuring tape doesn't work even for paying customers. I was willing to pay and would have been the easiest job ever. She was doing absolutely nothing at the time and refuse to just measure for a suit. I was thinking of bringing all my alterations there too because it was close to my job, but if she is too lazy to do that, then she just lost a paying customer. Don't step foot in this place. Probably a rip-off anyway

Stoyanka Dimova

Very unprofessional attitude toward customers and very poor customer service demonstrated by the owner. Commenting inapropriate, judgimental comments about the customer in front of/ in the face of the customer. Takling behind the back of customers in front of other clients. Very selective in working with clients and selective in tasks to complete. Demonstrating inaccountability by not knowing what prices she gave for what items if they are a lot. She does not complete work on time and she may hold your items for a period of time and refuse to complete them later by returning them to the client, as she did to me, which interupted my plans for taking business photos with one of the items she suppose to complete, but did not do a quality work, so I have to go to my other alteration lady to fix it and paying double for the same suit. Although very promising in the begining, she let me purchase fabrics, but refuses to complete her promice later. Acting very proud and rude like she knows everything, but the customer knows nothing. She demonstrated inability to work with different people that have different needs and wants than she expected, which makes her not able to perfom the actual customer service that stands out. She takes everything personally that is actually business related and she changes her mood and decision easily. She was braging all the time that other customers trust her by trying to convince me I have to blindly trust her, too without knowing how she works because I am a new customer. She disliked tha fact I was trying my clothes on whenever I went to pick them up. She was comparing me to other customers and expected me to be like them. I was completly disappointed by such attitute and when checking my items after complition for half of them I just wasted my time and money working with her. I work in sales and should have a neat appearance in front of people and that was the reason I seek alterations. My mistake was I brought so many cloths without knowing her service, nor her attitude. She met me at a store invited me to her shop and she rejected her service to me later. She showed me inconsistency in working with her clients and I took that as she is playing on with her customers. She had to redo some of my clothes and the second time she could not do them right again, but rudely said to me she redid those for free to me. At the end I realized she was not as good as she claims she is and she works for money only, but not for customer satisfaction. I paid her everything she wanted and walked away completely unsatisfied.

Mike Skrzynka

Had my curtains shortened and did a really good job on it, i couldn't be happier. Would definitely recommend.

Felicia Warmen

Wow I am in tears

Cynthia Laudadio

We bring all our tailoring needs to Olya. From draperies to jeans always perfect.

Connor Martin

I work in sales so it is important for me to dress and look nice. That being said, I have a taller & slim frame that doesn't work with 90% of clothes out there. I take all my dress clothes to Olya and she does nothing but great work. All my shirts fit like a glove and look perfect on me. She even re-hemmed my pants on the spot once! Olya is very kind and does exceptional work. Would recommend to any family, friends or people in need of tailoring