Reviews of Fifi's Bridal & Custom Tailoring (Tailor)

Shasta Fortner

If it was not for Fifi I would have never gotten the dress of my dreams. It was really interesting because I was at first reluctant to even try on my dress because I was 3 months post pregnancy and I was convinced it was not going to let good. Fifi is very good at what she does and could tell my body type and figure regardless of having just had a child. She convinced me to try it on and it was "MY" dress. (Every bride understands what that means.) While the dress was gorgeous I did request some additions to be made with some blue applique flowers and Fifi was happy to do it for me. She was so great throughout the entire process and I would not have been such a beautiful bride in the perfect dress without her. I would definitely stop to see her and talk to her when looking for that perfect aw inspiring dress for your wedding day. You cannot get any better care and attention than from Fifi. She loves what she does and she is amazing.

Brittany Hubbard

I recently had my bridal gown altered by Fifi and I was extremely disappointed with the way she conducts her business and the quality of her very expensive work. I felt like I could not trust her because all she wanted to do was sell me something else or recommend more alterations so she would get more money. At the first fitting, she asked me why I didn't buy a dress from her and told me that her dresses were so much better. Then she wanted me to purchase her more expensive bra cups when I had brought my own. She would say "Can't you see the difference? Mine are much better quality; I only buy the best." I could not see a difference and neither could anyone else! Then she tried to sell me one of her belts which I told her I didn't want to spend the money on. She also had me pick out a garment bag and then later told me she was charging me $25 for it. I then had to argue with her that my dress would be ok in the "less quality" bag I had brought in. She also tried to sell me her David Tutera jewelry. As far as the alterations go, she forgot to sew in my bustle. I had already left before I noticed it so I took my dress to an out of town alterations place where they did it on the spot for $15 dollars (it was more expensive at Fifi's). They also commented on how she sewed the bra cups in and said they would never be allowed to sew them to the outside portion of the dress. The hem also did not hold up and it came undone halfway through the reception. If I had to do it all over again, I would not return to Fifi's. I would be willing to pay more just to have a place not hassle me about buying accessories!

andreas nikolopoulos

The best tailor you well ever find is fifi great work !!!!!!! I have lost couple pounts and i had so many suits to have them alter so i look up to google and i went to FIFIS TAILOR & CUSTOM DESIGN now i am going back for some more fifi she can do any thing !!!!!!!!!! THANK YOU FIFI!!!!!!!!!

Anna Jasiewicz

I was looking for a wedding dress alterations place and found Fifi's online. Fifi is so talented and passionate; she knew exactly what alterations needed to be made to have the dress fit me and the vision I was going for. I love the family vibe when you walk into Fifi's. She made me feel reassured and really is invested in making her brides satisfied. After checking out the store- there are so many beautiful dresses- I regret not going to Fifi's to look for my dress. They also have a nice selection of dresses for special occasions. I did buy my cathedral veil at Fifi's. I can't wait for my second fitting! - Anna J

Yanila Martinez

Fifi is incredibly talented. I bought a sample wedding dress that was about a size 12, I'm a size 4, and she made it fit perfectly! She had me come in for four fittings to assure it was perfect. Since I got the dress for a deal, and it was a designers dress, I did not mind the cost of the alterations because it had to be taken in everywhere. Fifi made me feel at ease about this whole process. I'm confident she could take on the most complicated of alterations after this!

Kaylee Goluch

Fifi is amazing! She fixed my dress last minute and it fit perfectly! She made my prom dress look amazing on me! She is so sweet and caring. I highly recommend Fifi to anyone who needed there dress altered! Everyone I know is always satisfied with the results! The best part about Fifi’s Tailor is that she makes you feel at home and always greets your with a friendly hug!

AnVLOG's

I like fifi.She makes beautiful clothes.I like her taste.

Hannah Thompson

Fifi has been wonderful to me! I've gone to her for every little thing and I have loved every stitch of her work. She is not only talented but her soul is beautiful!

Maddy Callahan

She made me feel like I was an inconveiance to her, and her focus was not making me happy, and shes overly expensive for what is offered. I recommend davids bridal in lombard with todd way over her. He made me feel so much better after dealing with her. She caused my family and I a lot of stress over my dress. Would not recommend.

Christina Jojo

HORRIBLE EXPERIENCE PLEASE DO NOT GO HERE! Had to get the policed involved! She works on the dress when I said no I do not want it. Cut your dress without asking! Please do not come here! She ruined it the dress! WALKED OUT THE STORE IN TEARS PLEASE DO NOT GO HERE!

Yadira Garcia

I cannot recommend anyone better than Fifi. I have brought everything to her from dresses, costumes, pants, pillow cases, curtains, etc. Not once has she disappointed. As soon as you walk in she makes you feel like you've known her forever. She is very sweet, patient and welcoming. On top of that she is so willing to give you suggestions and advise you with whatever you bring in. She is extremely knowledgable in what she does and it definitely goes to show! Thank you Fifi for all your incredible work!

ciara hoddenbach

Went in to look at vails had been to the store before to look for dresses and liked what I saw. I knew what I had in mind was ready to buy if I found what I wanted but was rushed out by the manager saying I had to come back when I had my dress. This was during the normal working hours so I was not sure why I was rushed out my mother and I were very uncomfortable the way we were rushed out of the store when the had no customers at all , to get rid of one willing to buy right away seemed odd to me. Was very disappointed and will not be going back. Wish it had been a better experience they had some wonderful options.

Rochelle Mahoutchian

Fifi and team did an amazing job tailoring my wedding dresses and changing them too, custom details added to the vision I wanted! She’s very warm and friendly too and will treat you like Family. Prior to getting my dresses altered, she did last minute altering to other cocktail dresses when I needed something in a bind. She’s great at what she does

Judith Germick

Fifi did a fabulous job altering my daughter's wedding gown. Highly recommend.

Marco B

Professional place, friendly people, cool prices. I came here over 10 times and very happy w the results:)

jordan beauchamp

I had a great experience having my wedding gown, which was all lace altered by Fifi. She did an impeccable job and I love her personality. She had me laughing at each appointment and also really care about helping me look amazing on the most important day of my life. The proof is in the product and my husband was stunned. Needless to say, many tears were shed by him as I walked down the aisle. I will definitely be going back for all of my tailoring needs and you should too! Excellent service, quality and pricing.

Jennifer Depew

Fifi is the best! Not only is she is super sweet and makes you feel like family, she did an awesome job fitting me for my bridesmaids dress in March. I was comfortable all night. Thanks Fifi and I super excited about you now fitting and fixing my wedding Dress!!

Moriah Severance

Edit: I am updating my review to reflect my most recent experience with Fifi’s Tailor. I originally came to Fifi’s Tailor because they were advertising a $399 summer dress sale. When I arrived I was told that they were sold out of the $399 dresses. I purchased a beautiful dress for roughly $1500. I later discovered that the dress that I had purchased was advertised specifically in a Facebook post from June 5th as being on sale for $399. I asked the owner of the establishment to honor the advertised price of the dress. She has indicated that she will not be honoring the advertised price. It is for this reason that I have reduced my rating from a 5-star review to a 2-star review. Original: Wow! The experience I had with Fifi' today was this best experience I have had planning my wedding thus far. I would highly recommend that every bride around the Chicago area pays a visit to Fifi's Tailor. Thank You Fifi!

Eileen P

Last year I had an amazing experience getting my Homecoming dress altered here. The visit was quick and easy with a great price and service. I was beyond happy with the results and I'm currently usuing Fifi's again to have my prom dress altered!

emily keller

Fifi is a miracle worker and her work is so professionally done! Her personality is so bubbly and she's extremely nice. She makes you feel like you're family to her. I highly recommend her to everyone!!

J Fabricius

Everyone was lovely and they did an excellent job on a bridesmaid dress as well as a coat that was my grandmother's. However, when I went to get the dress the day before the wedding it wasn't done. I was asked if I could get it before the wedding, I ended up having to run back in between rehearsal events. It was extremely stressful. Hindsight, I would have called to check in. It was during a busy season so that could have been a factor (definitely told them when the wedding was). I live out of state so I had to get the coat months later on my next visit as neither were done. If I were ever to move to the Chicago area, I would definitely return.

Jamie Daniel

Fifi -thank you for making a masterpiece out of my gown. Who would’ve thought a gown 6 sizes too big could turn out so perfect! Thank you

Kimberly Silenzi

Worst experience of the entire wedding planning process. Fifi destroyed my gown in the process of altering it; with less than two weeks until my wedding, I had to find another seamstress to rebuild the front of my dress from the train it was so badly botched. Worst of all, Fifi took full payment upfront and offered no refund or apology.

Myta Rodriguez

Googled Bridal shops near me. Fifi's had great reviews and we took a chance to stop in to see their bridal gowns. First and foremost the location was questionable, the photos online made this place appear top notch. The main issue is the lack of customer service from the staff. We were not greated and when someone approached which I'm assuming was the owner she was in a rush to leave. We were left in the room to view but no real attention to the possibility of earning our business. Save yourself the time and go to Genevieve's bridal shop in South Barrington.

Alexandra Nero

I went to Fifi to tailor my prom dress and after seeing the reviews I thought she would be of great service. However, my experience ended up in tears. I tried on the dress and she told me several times that my dress was going to bust and that I most likely had gained a couple pounds. I was understanding until she told me MORE than several times that I should not eat "pasta, bread, or sweets" until my prom day. Then she asked if my heels were comfortable and after telling her that they were she snarled at me saying, "hmph, I doubt that." No girl/woman should be told to lose weight to fit in a dress. This is your job, Fifi...to make clothes to fit the person. Never tell someone to tailor THEMSELVES to fit the clothes. Very rude service, I do not recommend hiring Fifi as a tailor.

Brad Durbin

The quality of the work she does tailoring shirts isn't horrible, but she takes at least three times the amount of time and charges about twice the price as the competition, certainly when compared to one particular competitor who has been doing a noticeably better job.

Andrea Lynn

I will miss coming here to get my dress fitted and talking to Fifi regularly. She is absolutely warm, welcoming and lovely to work with. She makes you feel special and part of her family. I bought my dress from here (Sophia Tolli), my veil and my jewelry and it was all absolutely perfect. I received tons of compliments the day of my wedding. Additionally, I did not feel pressured here when I purchased my dress unlike other salons. I love this place & would definitely recommend it to anyone. :)

Jessica Belle

Fifi was lovely, and the dress was absolutely perfect for the big day.

Jonathan Bernard

Fifi's Tailor & Custom Design is the best in the business! One of a kind experience! Definitely would recommend to anyone!

Caroline Leffler

Amazing staff, extremely professional. Beautiful dresses and exceptional tailoring. Thank you for everything Fifi!

Georgia Athanasiou

I love fifi and her work! She is amazing, she made my dream dress. Everyone was so polite and professional! I reccomend her 100%

Morgan Pirtle

Fifi is FANTASTIC! I brought in my prom dress (a beaded Cache dress from 1997) and she altered it perfectly! This dress was very challenging because of its single thread beads…if one bead falls off..they all do! Because of Fifi, I looked like I was on the red carpet! Not only did she offer expert alterations, but fantastic service as well! I came into her shop as a customer, and left as a friend! She is the SWEETEST lady I’ve ever met and will do everything in her power to make her customers happy. If you ever need anything altered or designed, I HIGHLY recommend Fifi!

Jay Smith

I arrived in Chicago last night for a wedding (I am in the groom's party) and was horrified to realize I had completely forgotten to get my groom's party suit pants tailored. Pictures were a mere 24 hours away! Was I going to ruin the wedding?? Fifi to the rescue. She squeezed me into her busy schedule and tailored my pants for me ON THE SPOT - I didn't even need to make another trip to pick them up later! I don't know a lot about tailoring, but Fifi looked extremely skilled (she told me she's been doing this since she was a young girl) and the pants look FANTASTIC. I was surprised when she told me it was one-woman operation because it looked so busy - but she said she only trusts herself to give amazing service - and it shows. I spent an hour with her while she tailored my pants and she is a delightful lady. Fifi represents everything business in America is supposed to be about. I wish I could give more stars.

Lizbeth Malagon

AMAZING in one word. Very good is the experience when you walk into the salon. I am very satisfied with the final result for my wedding dress. I came here with a dress I bought somewhere else and Fifi worked with me on price, not to mention she is such a sweet woman and makes you feel like family. My wedding is this Saturday April 6, 2019. My dress fits me like a glove thanks to the hard work of Fifi. I recommend her services 100% and will be coming back for any future tailoring needs. Thank you so much Fifi.

Brian Galvan

I came to Fifi's last summer with a suit I bought online that needed tailoring. I needed it for a wedding that was less than a week away. Fifi was able to work her wonderful magic with what little time I gave her. My wife said it was the best suit she's ever seen me in. I also received a lot of compliments from people at the wedding. She became a believer in what a good tailor can do. Right now Fifi is working on another suit I brought her that is going to need major overhaul. Trust in Fifi, she's genuinely a nice person! You won't be disappointed.

Karelle Ilagan

I absolutely love Fifi's Tailor. They always get my dresses altered so perfectly and the staff that works there is incredibly nice. They make me feel at home and like family. I am very petite and it's always so hard to get clothing altered just the way I want it, but I have never been disappointed by this place. I've been to other tailors where I have paid more for poor quality. Fifi's Tailor produced perfect work, and they can recreate any of the original stitches from the any garment you bring in.

Angel Nunnery

Fifi is the best! Upon walking into her beautiful shop, she made me feel very comfortable and certain that she would be able to fix BOTH of my prom dresses. She offers fast and great service at reasonable prices that I am pretty sure you won't find anywhere else. My first dress was ready in less than a week! I'm so glad I found Fifi and her shop. I attached a picture of my first dress.

Tina Ho

Very sweet family business. Fifi is the quick, talented, and no nonsense owner who made my alterations and bustle on my dress, beautifully. Her daughter is extremely sweet and lovely, and provided great service throughout my dress shopping and fitting appointments. Even though I did not buy my dress here, I am so glad I came in for alterations. Recommend!

Laura Gonzalez Coloccia

Warm and friendly customer service with expert tailoring done on anything and everything from bathing suits to gowns! Highly recommend!!

Theresa Kolodziej

Fifi's a knowledgeable and kind person. I went directly to her when I discovered a dress (bought elsewhere) issue based off a friend's recommendation. I couldn't be happier! Definitely recommend her myself.

Jolisa Lopez

I must say Fifi is one of the best. I got married 3 yrs ago and had 2 wedding gowns that Fifi altered to fit me like a glove. I mean it was perfectly fitted to every inch of my body which I absolutely loved. She was a lot of fun to work with and she has a lot of sass which was my favorite thing about her. She is such a unique talented soul. Love her and can’t wait to work with her again. Thanks for everything Fifi.....

Vanessa Lopez

It is unbelievable how dedicated fifi is! I went to her desperate to find a wedding dress and very clueless of what type of gown i wanted or what style was best for me fifi used her experience and patience to help me find the perfect dress that made me feel comfortable and feel like a real bride !

Traci Pollick

I went in for my fitting with a dress I had ready bought. I was nervous and unsure if Fifi would be able to do everything that needed to be done. She made me feel comfortable and at ease. I cannot wait for my next fitting.

Cindy Portillo

We were getting a dress altered for a middle school dance, they are professional and courteous. Timelines was just a bit off but still in time for the dance.

Victoria Hanson

Fifi is FABULOUS!! She is a very sweet lady and makes you feel beautiful! I wanted to get some buttons added to my dress and had to have standard alterations done; like a bustle and some taking in at the top. I went to try on my dress for the final time last night and my wedding is on Friday and it fits like a glove..PERFECT! I highly recommend taking your dress to her, she will make it even better and is great to work with! Kudo's to you and your team you are amazing!

Constantina Kougias

Fifi's shop is unlike any of the other bridal shops you will visit. The store layout is amazing. Wide space, excellent lighting with one big room specifically for alterations and another for trying on dresses.The fitting rooms are spacious and is the perfect environment to really see how the dress fits. Other bridal shops were very small and narrow and did not even compare to here. Beautiful shop. Fifi is also such a warm hearted and wonderful person. She treats each and every one of her customers with care and makes sure everything is right. She is extremely talented and has such beautiful dresses. Save your time and come to Fifi's!

Billy DuBose

Fifi is very knowledgeable, knows what she's doing and how to get modifications done to your needs, and definitely gives you your moneys worth. She's helped me several times for costumes on my film projects.

Amber Vorderer

Fifi was very nice, but I am dissapointed with the quality of my alterations for the price I paid. I had a bridesmaid dress done, and it was altered too tight but not unwearable. I tried it on again before my sisters wedding and noticed that two seams were already coming undone. I'm sure she would have been willing to fix it, but the alterations were not done in a timely matter, and now I am unable to go back and have them fixed.

Bridget Baggot

Amazing seamstress saved my wedding dress! Great shop and staff.

Ana Gaxiola

Fifi is the best! I was lucky enough to find Fifi, she was great from the beginning and deliver my dress on time and perfect. I would (and have) recommended her to a few of my friends. I love Fifi!

Laura Bennett

Fifi is unbelievably amazing and I cannot recommend her services highly enough! She is so, so sweet and went above and beyond to alter my wedding dress, which was no easy task! I had purchased a dress that I loved but was far too revealing on top, and she was able to completely redesign the top while still keeping the dress looking like the original. She also last minute completely redid the liner fabric in a different color to make sure it looked as beautiful as possible and matched the unusual color of my dress, and I was so thrilled with the end result. I will only be going to Fifi for any alterations needs in the future, and I wouldn't hesitate to recommend her to family and friends (which I already did - my mom got her dress for my wedding altered here as well and she was equally happy with the result). Thank you so, so much Fifi - you are the best!

Jill Samplawski

Fifi is phenomenal, I highly recommend her services! She altered my wedding dress and my mother in laws dress. She’s quick, very knowledgeable, she listens to what you want and offers guidance from her many years of experience. I couldn’t be happier with how our dresses turned out. Thank you, Fifi, for a wonderful experience and your laid back attitude, you’re a pro!!

Liz Cole

Top-notch experience from the time I contacted them to schedule an appointment to try on wedding dresses to my first fitting today. The staff is friendly and Fifi is so sweet. I highly recommend this business!

Shannon Hornkohl

Fifi is outstanding! Arrived with a very upset teenager with a botched gown and left with a very happy teenager because Fifi assured her it would be fixed and it was! She was a lifesaver! She was so professional and has a very clean shop. I will never go anywhere else ever again. Fifi is the best! We love her, she is great! Thank you Fifi's for saving my daughters sweet 16!

Steve Lane

Great services -quick turnaround and excellent quality alterations to my trousers! Thank you fifi!

Peggy Kendrick

Looking for a mother of the groom dress. My sister and I ran in here just before closing time (sorry!) They let me try on a dress and were very kind and helpful. I'm going back to shop because they are so nice and had a good selection of MOG dresses unlike a lot of stores where it's not important for them to think of the mothers, they just want to sell bridal gowns.

Jami Hager

Fifi is amazing! Her alterations were perfect! Everything was ready in plenty of time! She is also very enjoyable to be around! Thank you for everything Fifi! We will be back!

Nicole Tobey

Extremely thankful that I found Fifi's Bridal. Was completely discouraged after trying on about 100 dresses from 100 different shops and then I met Fifi. The dresses are absolutely stunning and I found the one. On top of finding my dress, Fifi and her daughter were so amazing and made me feel beautiful everytime I walked into their shop. Fifi even went above and beyond and helped me secretly buy a veil to suprise my mom with. Highly recommend and will always cherish my wedding day because of Fifi and her daughter! Thank you so much!

Julie

I needed a place to get my wedding dress altered because the place I bought my dress did not do alternations. I had driven past Fifi's and decided to go with them after reading positive reviews. Fifi was wonderful to work with! She explained all the changes she was going to make with my dress at my first appointment and recommended I purchase a petticoat to provide more volume to the bottom of my mermaid style dress. I was hesitant at first but she had my try it on and I could really see what a difference it made. The finished product was beautiful and my dress fit me perfectly. I would highly recommend Fifi and plan on going back for future alterations.

Christina LaSalvia

Because of my body, I have a difficult time finding clothes that fit me. I am a petite athletic built woman - clothes are either too large in the waist or too long in the length. Over the years, I've gone through MANY tailors and between those that don't really listen to my needs to the many shops that have closed down in this economy, I find myself in constant need of a GREAT HERE TO STAY person that can help me.... well, I've found her! Fifi not only is capable of amazing work, she completes the task quickly with a warm and friendly smile! I couldn't be happier meeting her....thank you Fifi! YOU'RE THE BEST!

Rachel Johnson

My wedding dress was botched 3 times from the place I bought it from. My wedding was in 6 days!!! I called all around and no one would help me. I called Fifi and she said everything will be ok and had me come in that day. She is extremely talented and the best seamstress I have ever seen. My dress looked amazing on me!!! Better then I ever thought it could!!! Love you Fifi. Wish I would have know that you sell dresses too.

Silvia

I went to Fifi to alterate my wedding gown. I found she rushed me a lot a was not paying attention to my requests. Such that I had to ask to try the gown again because I was unsure of the alterations proposed. She asked be several time how much I paid the dress and at the end I understood she used that information to arise the price. She asked 195$ for the cleaning when I knew that it costs 105$ from a professional laundry. She wanted 900$ for the alterations, not special alterations. At the end I was very disappointed because she wanted to be paid the full price in advance and wanted me to write down that she was not responsible for the results. She was basically not responding for her own work. I took my dress and went away.

Jackie Bueno

took my jumpsuit to get hemmed and they did a great job ! the length was perfect and they had it ready couple days later just in time for my event! I will deff use them in the future.

Emily Doom

Fifi was great to work with! I had a very hard time finding a wedding dress because I wanted something very specific and not strapless. I finally found a gorgeous dress that had everything I wanted but it was strapless, so I bought it and she made added a top piece for me to make it not strapless. She did such an amazing job no one could ever tell that piece was added on, she took lace from the dress itself to make it so it looked perfect. She made me feel beautiful on my wedding day!

Simuel Hampton

I bought my wedding dress several hours from my home and was looking for a tailor closer to home. I found Fifi through some online research. Fifi makes you feel comfortable during your fittings and I was confident in her knowledge and ability. She calls herself the clothing doctor. She was more expensive than I was expecting, but my dress did have a lot of layers and I was happy with how the dress fit at the end of it all. Thanks, Fifi!

Riri

Fifi is the best seamstress in the Chicago area! She is so kind and genuine and I feel very comfortable leaving my garments with Fifi and her team! She is the best! Thank You Fifi for fixing my clothes you are the best!

Crystal Abbate

Friendly customer service and gorgeous dresses!

Jason Modzelewski

I don't usually write reviews but I thought that my experience with Fifi's tailor warrants it. I use a tailor quite a bit and would drive downtown to have my cloths done. I switched to Fifi's after having some articles tailored...after being at my previous guy for 10 years. They are extremely proficient and professional. Fifi is an absolute delight to deal with, and the end product is always perfect. Plus they do original bottoms on jeans! I would highly recommend anybody who needs tailoring done to use them, and I'm confident you will feel the same after your experience.

riki dolinsky

Fifi is the most amazing person ever!!! She makes u feel like u r the most important person in the world. She will do everything to make u happy and always with a smile on her face. Always compliments and gives u confident. Fifi made my wedding dress top from scratch. She is not only a tailor she is an amazing designer, she has great ideas!! One fitting day she was sick like a dog and still worked hard. Her assistant is very professional and nice as well. Just a little tip from a very satisfied Costumor: When u choose a tailor for a wedding dress u want to have an amazing, fun, positive experience and with fifi and I can assure u will!!! Don’t settle!!

Cassandra Lawrence

I can update this review now. This is a very beautiful place. I ordered my veil from here and a comb to make another veil out of the tool from my moms. I ordered in April and finally got information just a few Moments ago that it came in in Ivory instead of White so they had to send back and that is the delay. Fifi is super super sweet and her staff is very accommodating.