Wow, I am still reeling from this experience. Overall out a few hundred bucks and just got yelled out of the shop by Pat and Anna. Here's the deal. I dropped off a new suit and some new shirts for alterations. I got a call about a week ago to come pick them back up and this is where things start to go downhill fast. The suit and one shirt were fine. For the other three shirts, one needed the body taken in and all three needed the arms taken in. Apparently the sleeves were glued and could not be taken in. Ok, if this is the case, totally understandable. Call me and I will come and pick them up. But no, he goes and takes the back in on all three of the shirts and leaves the sleeves be. Problem is, he was only supposed to do one of them and additionally now that he can't do any of the sleeves, they shirts don't fit at all and since he has already tailored them they are un-returnable. I pointed this out to him and he refused to take out the stitches on the shirt Additionally, he refused to refund all my money from the shifts. It ended up with him and his wife yelling and me and telling me never to come back. This is how you treat your customers? This type of behavior is embarrassing and should be beneath and real businessman. So while he may be able to do simple alterations, nothing complex seems to be well out of his reach. Additionally, customer service in simply not a thing here. If you have any complaints, be prepared to be yelled at and run out of the shop.