Reviews of New York Tailoring by Luigi & Tony (Tailor)

John Rossi

Kindest place I have ever been, and the service was so fast and affordable! Love the dogs too!

Julio Dejesus

Amazing I’ve done went to other places but this one

Jess Masker

I called to inquire about services and found the person who answered the phone to be very rude. Regardless of the other review that said the receptionist was rude I decided to call this business and give them a shot. I should have listened to the review. The businesses response to that complaint, saying the customer was asking "stupid questions", should have told me all I needed to know. Most people are not tailors or seamstresses. We are calling and asking for your guidance on performing these services as we do not do this ourselves. When you are condescending to potential customers I don't care how good your work is; I won't be giving you my business. I am a manager over a customer service desk that handles telephone inquiries. I would suspend and retrain you if you were one of my employees for the way you spoke to a customer. I'm still shocked by the attitude I received, why would ever you tell a potential customer "Well you can't do that" before even finding out what you are working with? Why would you give attitude and ask "Well you tell me how you'd do that?" to any customer asking you how you could assist? I really regret not telling you how absolutely rude you were while we were on the phone together. For those who experience the same thing when calling this business- I will be going to another local business, The Fashion Stich, for my services as they were able to nicely work the details out with me over the phone and provide me insight on how to accomplish my end goal with their help. I would recommend giving them a call.

G Gra

Called in to get an idea of their services and to see if they saled suits. The receptionist was very rude and condescending . Won't be spending my money here since customer service was very poor.

Tony Conchado

Love this tailor. Carmella makes it a pleasure getting work done here. Quality of work and customer service is top notch.

William Wilson

Hooked up my vest! It was a nightmare scenario before they took care of it

Cortney Petrillo

Always fantastic service, Feels like you've known Carmella for years. Won't go anywhere else.

Michael J. Dennin

I have used these folks for years and have nothing but good things to say about their work. Tailoring is always perfect, and you feel like you are in an actual old time tailor shop. Great service.