Very unprofessional. As a African American we always talk about supporting black owned businesses and the poor service and unprofessionalism that I experienced is the very reason we don't support our own peoples businesses. Very knowledgeable but irresponsible, liar, and unprofessional. Never met deadlines and didn't even give the common courtesy the day before to call me and inform that my items were not even started.(prom suit and prom dress). Living an hour away this was very unnerving. Sent my son and his girlfriend down as I got tired of dealing with their non-sense on the last trip and he told my son he acted like a female and was too picky. This is how you speak to a customer; a 17 year old and your all of 65 years old. "Really," when I'm paying over $1000 for you to make a suit/dress the way I want it. My son got frustrated and gave me the phone and I respectfully spoke with Mr. Baldwin and let him know how disappointed I was with him and he got pissed at me and shoved the phone back into my sons hand and said, "here you talk to your F'ing father!. Needless to say that with his unprofessionalism and aggressive attitude it was a good thing my son went alone because I'm sure I may have been getting arrested. Then get the suit home and it has stains all over the back of it like it was just thrown in the corner somewhere. What a nightmare of an experience. I would not encourage anyone to patrionize this business! Very disappointed from one black man to another...