When I needed a bridesmaid's dress altered last minute, I called around to alterations places and this woman was the only one who answered. When she found out it was last minute, she made a rude comment about how I had put it off. Strike 1, but I needed the work done, so I decided to take my dress to her anyway. When I arrived she apologized for being rude and blamed it on her blood pressure being high. Fine, I understand medical stuff, we're good.
I thought the dress would need bust work done and she quoted me $27.50-$33 depending on how much work it would be. Fair enough. When I got there, we figured out the 1in shoulder straps only needed to be taken up to fix the problem. I asked if that would be cheaper then, since it's less work, and she said no, it would still be $27.50. Really?! Grr, but ok. This is last minute and I just need it done. She said she'd have it to me in two days, which was great. The dress was completed when promised and I picked it up.
I took this to a professional to have a nice, clean, professional job done so I'd look nice at the wedding. Instead, it was a really shotty job that I feel I could've done myself (if not better.) She had just ripped the seam, stuck the two strap ends together, sewed them and sewed the long ends down to the inside of the strap. Not trimmed off the excess, no nice professional look under the strap. One of the straps also had a small bubble sewn in at the seam while the other didn't. At least it looked mostly ok from the outside. When I pointed the problems and the bubble out to her, she got defensive and very rude. She told me if I wasn't happy to take my dress and leave without paying and never come back. RUDE!!! I didn't want a free job, but I also didn't think I should pay $27.50 for a bad alterations job that wasn't that difficult to begin with. I set down the $27.50 and walked out. The only reason I'm giving 2 stars is she did turn the dress around in 2 days as promised. Unless you need something done fast and don't care if it's a poor job and being treated very rudely, I would not recommend this woman.