In my 15 years living in NYC, I have never come so close in inflicting bodily harm on someone as I did yesterday with the owner of this dry cleaner. 3 weeks ago I was delivered half of my own clothes along with 12 pieces of someone elses. I brought everything back to the store and after going through everything we agreed that I was 4 pieces short on my own clothes. I searched through the entire place and was able to find one of my Gucci dresses, so now I was only 3 pieces short. I spent and hour and a half waiting for 2 delivery trucks (supposedly they do all cleaning on the premises - an obvious lie) to see if my clothing would be delivered but it was not. I went away for 3 weeks, I asked the owner to please call me to let me know if he found the clothes but no call. 3 weeks later, I returned to the cleaners. 1 of 3 pieces had been found. When I inquired about the other 2 pieces, the owner of the dry cleaner accused me of lying about what I had brought in. It clearly states "9" pieces on my dry cleaning ticket and now had only "7"! When I reminded him of the hour and a half I had spent waiting in the store 3 weeks prior and that we agreed in writing that I was "3" pieces short, he told me that the other 2 pieces on the ticket belonged to someone else and just kept making up story after story. I now have to take him to small claims court. DO NOT GO TO THIS DRY CLEANER!! If you care about your clothes as much I as do, GO ANYWHERE ELSE!