Reviews of Neroli Salon & Spa (Spa)

Jackie Helland

I have been getting treatments at Neroli for over five years with Marissa. Each and every team member treats you with kindness and respect. It is truly a resort spa treatment in downtown Milwaukee!

Richard Meyer

Great place! I go to Neroli for my haircuts and massages. The staff and service providers are amazing.

Richard Craig

Love the attention to detail. The personality of the staff and the automatic booking in advance.

Amie Ferrante

I'm in love with this salon! The friendly atmosphere from the moment you walk in there door.... through processing, I get color, and checkout, is great! I can't say enough good things about Shane. She's been doing my hair now for 5+ years. I won't go to anyone but her!

Bailey Bintz

Rachel at Neroli Third Ward is THE BEST! Highly recommend her services, she always listens to what I want, and then improves upon it by making expert suggestions and the results are always perfect. Book with her, she's the GREATEST!

Angela Chlebana

I have been going to Neroli, Downtown for the past several months in order to be ready for my wedding. The services I received were phenomenal and competitively priced. The services I received were Hi-lites (full and partial), Formal finish trial and final, Essential mani-pedi, and air brush make-up. Each service was perfect and I walked out with exactly what I wanted. My wedding day was perfect and it is in part due to the excellent service I received from the Neroli staff. Thank you!

Claire C

Great service! I have been here for hair cut/color and also for massage and have been very impressed! On time and very friendly staff!

Melida Grace

Would not recommend applying here at all. I applied back in August for a front desk position and was invited in for a group interview. I was the only one who showed up. The girl who interviewed me was decent and asked me back for a one on one interview which would be with another person. After the one on one interview, I was told to contact the girl who did the interview, by email, if I’d like to continue in the hiring process. I emailed her the same day saying how much I would like to work for Neroli. Never heard a reply which is completely unprofessional and rude. Even if she decided I was not the right fit, as a professional, follow up with your interviews. Do yourself a favor and don’t ever apply here.

rebeca martinez

Penelope did an awesome job with my cut and color. Definitely recommend!

Cheryl Cooper

I've been coming here for a while, as least when I am in town. It's pricey, but then you get what you pay for. Personally, I like an extremely firm massage, bordering onto painful, and like to leave feeling pretty sore. It might sound odd but I like tension release rather than relaxation, and I find gentle massages just tickle...lol

Samantha Lobo

I had a gel manicure and my husband had a massage. Both of us were very pleased! Very cute in the inside and they have treats and beverages while you wait.

Scathain Administration

Always a relaxing experience. Everyone is professional and friendly. Grace is THEE best EVER. Love this place.

Samantha Meyer

Always a relaxing treat!

Susan Haise

Great facial experience with Aaron at Downtown

Nick Mercado

Great place, Bring was very nice and my stone massage felt amazing. The steam shower was very comfortable and relaxing afterwords as well. I want to go more often.

Bridget Hirthe

Great services !

Emily Stitelman

Every massage I have gotten at Neroli downtown has been perfection. I have been to world class spas around the country, including Canyon Ranch in Las Vegas and the Peninsula Spa in NYC. Neroli surpasses them all.

Stephen Medlin

Great haircut

Sage LeGault

Ive been to 3 Neroli salons and every time it is a great experience. I booked the wrong thing and the stylist was able to move her schedule around for me. She did a great job working with my hair that I had messed up at home, it came out looking great. She was super knowledgable and nice about the whole situation. Also, the included tea is such a small detail but makes the experience so much nicer.

Jackie Vega

Just TERRIBLE! The people there are like robots, no one smiles and every time I walk in the door it's the same welcoming lines over and over again. They charged me over $80 for highlights that you could barley see! I ended up going to Head's Up and they added A LOT more highlights which I loved. And they screwed up my eyebrows! I have so many people telling me my eyebrows look weird or they don't line up and when I look in the mirror one curves and the other one goes straight out like a half square plus they made one smaller than the other so I look like two-face, which makes me feel horrible... Not worth your money or your time. Plus I went in for my eyebrows and told the lady they tend to get dry and flake and she wound up putting five different things all over my face, my whole face felt like it was soaked and disgusting, I went home and scrubbed the layers of crap off. They're not worth it.

Kim Morrison

Go here instead of the beauty school. But you already knew that you should do that, didn't you?

Jeanne Sherwood

I drive from Kenosha County to see Eric. I think that pretty much says it all. I have Aveda salons in Kenosha but I chose to drive to Neroli in the Third Ward. I love my haircuts from Eric.

Shannon Monson

Louise is amazing! She's an expert at blondes and cuts hair so precisely!

Zachary Espinosa

Outside of going to Kohler this is the best spa in the Milwaukee area

A Ro

Amazing. Worth the money and time spent. It is great to treat yourself!! The best massage I have ever had!

Ginnie Perhach

I've been going to Madison at the downtown Neroli for over 11 years. The salon as a whole is wonderful. The staff there are always pleasant and helpful. Madison is fantastic. She is quite talented and really takes the time to understand what you are looking for in your haircut or color. I would (and have) highly recommend Madison and Neroli.

Grant Garson

Marley is the best!!!

Maggie Beckley

Brieana did an amazing job on my shellac mani!

Brooke Baemmert

Very poor customer service!! I wanted them to send product in the mail since I live over an hour away and had a gift card. First phone call, they said they would call me back. Never did so I called again. Their guest services are not ready to answer questions, a lot of waiting on answers from the manager on if they could send product and they did not have pricing readily available. I waited 2 weeks and nothing...no calls, no product....

Teresa Falk

Great!!! Madison is truly the best!!

Jon Decker

Staff is always friendly and helpful ... Hairdressers are knowledgeable... there are different tiers of hairdressers which determine the price of your haircut... so ask!

christina weber

I've been coming to Neroli for over 15 years. Also receive excellent service.

Lynn Winston

From the hot towel to the professional service, this is a great upscale salon and spa. Extremely welcoming. Prices not cheap, but you get what you pay for!

T Foru

I love Neroli Spa and I think it's a great place. Although I cannot say it about this specific Neroli Spa. Staff appeared to be uncaring and uppity. I was 15 minutes late for an appointment due to GPS issues and they made me reschedule. When I came back at the rescheduled time they told me I was 10 minutes late and I would have to make an appointment for another day. I was actually 30 minutes earlier than the time we had set for an appointment. So I told him I was going to go someplace else and they said okay before you leave can we keep your credit card on file. Really? Yes really they actually said that. I won't be entering their doors again ever! If you're choosing a Neroli Spa don't go to this one unless you're up early person.

Kristin McLeod

Great location and awesome service. I will definitely be coming back!

Christina B

I came here to get a hair cut, some color, and possible highlights. I asked to get a plum color and still wonder how I ended up with dark brown hair and blonde highlights! Absolutely not what I asked for. The girl that was doing my hair seemed super negative like she really didn't even want to be there and didn't listen to what I wanted AT ALL. I paid a lot of money to get my hair done here ( this place is not cheap) and for me to get a supposed master stylist I ended up very dissapointed. Will not be returning here. Paid an arm and a leg for a comfy chair and hair color I did not ask for. I would also like to add that after speaking with RICHARD in guest services, it just reaffirmed what I already found out when I had terrible service. His policy as "guest relations" was to blame the customer the entire time and argue with me about how I paid for the services so I must have liked it. Really?? Super condescending and absolutely atrocious attitude to the point where he asks me "so what are you looking to get out of this? What is it that you want from us?" WOW. I will never step foot in another Neroli Salon and will make sure to share this experience with everyone I know....wow...

Amarpreet Sran

It’s a beautiful relaxing spa I have been here a few time now.I had mason do the deep tissue massage he was awesome.He knew exactly how to fix my shoulder ache.i would love to visit here again.The waiting room is so nice with the water fountain.

Elbowleo Zielinski

Great spa.

Nicole Breunig

Neroli was fantastic all around. Grace did my hair for my trial and wedding day and did an amazing job. Helena was fantastic with communication and setting up the schedule for the day of. I loved that each of us in the bridal party had our own stylist and were all done about the same time instead of having to wait around for each other. Their facility was great and loved that we were able to have bagels available for us and brought in mimosas! Fabulous all around! :)

Ellie Salvatici

Fast friendly spa

Teresa Wozniak

Neroli Downtown is Amazing. Staff is always so friendly and helpful. I always feel pampered and beautiful when I leave. Madison is a rock star stylist. She goes above and beyond to make her clients feel special. I've been going to Neroli for aprx. 19 years. I highly recommend Neroli Salon & Spa!

S Lake-Sabourin

Faith is awesome!

D Jandron

This was my first time at Neroli. I experienced a hair and makeup appointment for my daughter's wedding and was very impressed with all staff. They were very attentive, pleasant, courteous yet professional. I will certainly be back. Two thumbs up!!

Sarah Hogan

I've never had a bad experience. This is a great salon and spa!

Allysha Willman

Absolutely love the layout of their spa and relaxation suite! I recently saw Amanda for my massage and it was fabulous. She was both very calm and attentive to my needs and was able to help me with my neck and shoulder problems. She didn't shy away from the problem areas and was able to completely relax me which is hard to do! She also had great at-home suggestions for stretching and recommendations for when to get my next massage. Overall, I would highly recommend Amanda and Neroli Salon & Spa!

Jourdan Miller

Allison is a true professional-quick, yet precise. Worth every penny.

Aimee Jahns

Excellent massage, facial and waxing! Always courteous service!

Scott Subach

Great customer service! Loved everything about it.

Karen Ruehl

Neroli is always a great refuge for peace and quiet. You can always expect to be treated very special the moment you walk through the door. All services are done by experts in their field. The only problem is finding an available parking space.

Adela

Nothing else compares. I always feel like a princess when I go to Neroli. It's worth every penny. I always leave feeling pampered and relaxed. Parking sucks (I got a parking ticket), but the staff is always friendly and helpful. Amanda gave me an amazing massage. It felt like 4 hands not 2!

Tori Neiheisel

Went for a pedicure it was expensive and just so so. I wouldn't go back.

nealy rothe

It was good

Lucia Cabrera Gadea

Great service!

Ashley Ziolkowski

Great prices and professional service, I will definitely be going back

Sarah Jorandby

Sometimes going to a salon can be a little intimidating, but from the friendly staff up front to those in back by the nail and chairs, to the staff just walking around, you feel welcomed and invited. It's a beautiful and clean facility that makes you trust that everyone cares about the space. Sepidah was amazing! She took extra care on my eye lashes and when it came to cutting my hair, she really listened to my concerns and where I wanted to see my hair in the future. She explained why she was going to do certain things, which really made me comfortable and trust her completely and I'm really glad I did. Very friendly, not overly or uncomfortably chatty, but very easy to talk to.

Yumin Yan

Neroli used to be my favorite salon in Milwaukee, and I recommended it to several friends. UNTIL I had Paige to cut my hair this afternoon. The whole process was just too depressing and suffering… - The temperature of the dryer was too high, and my scalp was hurted. - The green brush she used was really sharp, and it scraped my scalp and caused several pimples… - After she cut my hair at the first time, I just felt uncomfortable. Thanks for her patience, my hair had the second and third cut this afternoon… She told me that my hair was blank and even, and there was nothing wrong. However, when I got home and took the shower, there is a bunch of hair around my right ear ONE INCH longer than other part… - During the second and third cut, the short hair was not being handled well and got into my cloth… SUPER ITCHY… I do really appreciate Paige’s patience. The whole process was just too desperate and suffering… Also, my hair is really ugly right now. Buying a hat seems much more economical, easy, and comfortable than having this hair cut.

k m

What a beautiful salon and friendly staff. Love my hair cut....thanks Shane!

Sam Sléibhín

Best place for a spa/massage treatment in all MKE

Joua Yang

I've never been disappointed. In fact, my experiences have always exceeded my expectations at the downtown location. From the welcoming staff to the amazing services they provided, no other spa can compare. Had my first Facial (35min) by Aarron and he was FABULOUS!! With only half the time of a full facial, I thought it would be rushed or not as relaxing. I was wrong, it felt longer than 35 mins. Left feeling calm and refreshed. Can't rave about it enough. Love Love Love.

Stephanie Martin

Neroli is the best salon in town, and this location is great for anyone who lives on the south side or needs to do shopping on the third ward. If you go, see Rachel or Tina, the two best stylists on the planet.

S C

I have been going to this Neroli location (Third Ward) for 6+ years now and I will not go anywhere else. David Kowalske is a hair genius and my cut and color are always PERFECT. Neroli in the Third Ward is my favorite because of David and the whole experience from beginning (being greeted by Jodi & company) to the end. I love it there!!

natalia ornelas

I always get my eyebrows waxed (sometimes tweezed) at this location by Kristin. The staff is very friendly.

Erin Napier

My experience is always excellent at Neroli. The people there are super professional and they know your name. I never feel like I'm just one of their customers, but an individual/guest that uses their services. I don't typically have any complaints about my service, but one area of opportunity for them is scheduling. I get Novo Lashes every two weeks and it is problematic to reschedule a regular appointment as there is little room on their roster to accommodate a change. If you work during the day, you can forget about rescheduling nights or weekends for your services. Saturdays seem to be "reserved" for wedding parties — even if you schedule well in advance.

Abdulhamid Hariri

Dont vet service done there and dont study there bad decision.

Bryan Jerabek

Maggie is the best. Always makes me look and feel my best. Great conversation and the friendliest person ever. Thank you Maggie!!

Chelsea Anne

Love the new location! Knowledgeable staff and great service, I always feel comfortable there!

Cindy Dz

Marissa has magic hands as she manipulates the body during the massage. She's an awesome employee with a never-ending smile. I thank God for her wondrous ability.

Melinda Odegard

I seemed to be the last person in the salon and AI felt rushed not as good as my first time still looking forward to going soon

Michelle Mosley

My experience was wonderful as always. I've been doing business with Neroli for almost 20 years now and I love it.

Mariah Hanrahan

I had a really great experience at Neroli today. This was my first time coming to Neroli. Marina cut my hair and she did a really great job! She really listened to the problems/concerns that I had with my hair. Marina knew exactly what to do with my hair and gave me some great advice. She told me what products I should be using, and taught me how to use them, which was really great! The customer service here is really good. I was offered water before I even sat down. The salon has a fun atmosphere. I will definitely come back!

Renee Scianni

Joesph gave me the perfect back to school cut. I will be ready to kick of my flip flops and return to a more professional appearance with the cut he gave me. He is master stylist and I have gotten many complements. Thank you.

Madison Bass

Great balayage, but haircut was nothing like I asked for. Stylist cut my hair way shorter than I requested, did not get all the shampoo/toner off of the sides of my head and face (which ended up staining my parka) as well as bleached part of my eyebrow. Have had better experiences.

angel sting

I went to their store with a friend to get are hair done. I'm transgender person and also this was my very first time to go and have my hair done. So I look up a place thinking with the most reviews would be a great start. But that was a big mistake... I called and set up a date and time of almost 2 weeks before. Because we were planning on going to one of the biggest get together that happen once a year... So when I get there right off the bat the lady wanted to argue with me that she doesn't have time to do what I want... Ok I called 2 weeks and plan this out... So after telling them that I wanted it done she then started to work on the hair dye. I was with a friend as well she was almost half way done with hers.. They haven't even started mine. So after she was about done they just started on mine.. After the wash I noticed that this is not the color I wanted and this was just not what I wanted as she was in the middle of drying my hair and it went from blonde to copper.. At this point I'm very upset so they have another lady come and look at it and say she can fix it with ash and it will hide most of it. So after getting there at 11 I'm leaving there about 6pm and I feel trash and not pretty I felt like I just had my hair put in a curb water in Milwaukee and called it hair dye... So then I go to leave and they expect me to pay for this and I was not happy because this was a gift and yet it was worth this... So I speak with there manager there. He wanted to knock off 20$ and I'm like no... We ended up just paying for the hair cut and left. So the next day I feel my hair and really look at it and yet they charged my friend for the cut. I ask for it to be layer and I move it around and noticed some of my hair was short and some look like nothing was cut because it was and inch longer... So I called up and ask to speak with a manger and it was the same guy form last time and he end up telling me I got what I paid for and I said I'll be writing a review on this place and he tells me to forward it to their lawyer... So with that I thought wow I'm going to speak with the owner of this place.. Let the lady at the desk know about this manager she said she leave a vicemail for her and I got a call back with in 20 min and she tells me over the phone that they will fix it all and I have nothing to worry about. She's sorry this happened and she wants to make it right... So I go there and I pay for my parking walk in and set down and as I'm waiting they tell me that this will not be covered. And I will be paying for this... So wow you wanna make it right by changing your words now... So tell her to come down here and say it to my face... She come back down and agree to fix it and make me happy when I leave... Will that was another lie they try making me pay for the dye and wouldn't even cut and fix my hair and yet you still see there mess up.... NOT TRANSGENDER FRIENDLY!!! DON’T GO HERE WAST OF TIME AND MONEY!!!

Ruth Ingram-Calvin

Expectations met.

Kim Anderson

I had a wonderful experience both Alex and Brianna were both were very professional. The facial that I received from Alex was more than I expected and was very pleased with it. My pedicure was nice and as I said Brianna conducted herself very professionally, however I was a little disappointed that when the nail polish was applied my sandals were on and when we finished I was free to go, my flip flops that I was wearing had a wider tong and it messed up my nail polish and both big toes. I have been to other salons where they fit you with disposable flip flops or have you put your feet under a dryer so this doesn't occur so for that I probably won'' come back for a pedicure, but will definitely come back for a facial.

Elizabeth Radmanovic

My hairstylist, Sepida, is the best. She just cut my daughters hair for the first time and did a great job. Everyone there is professional and friendly. The services they offer are top of the line and well worth it!

Elizabeth Long

Amazing service! Zachary in the Third Ward is the BEST.

Melissa Atwood

Always have a great experience at the Downtown Third Ward location. I get a massage with Mason and facial with Heidi and they are both fantastic. Could not recommend either of them highly enough.

Mary Perry

I loved the experience. I was greeted and welcomed warmly then offered a berry infused water which was devine. Kristen's voice and touch are so soothing! I won't go anywhere else. Loved it!

Mary Ann Shuman

The staff was helpful over the phone helping me find someone to color my hair the unusual shade of red I like my hair to be. When I arrived at the salon David was open to what I wanted and had no problem thinking outside the norm to achieve the color I wanted. I have had so many compliments on both the color and cut.

Chloe Marie

Gotta love a good mani/pedi!

Lauren Hansen

Beautiful salon in a great location! Lisa does the best gel nail extensions!

Katrina Teigland

I saw Zach a few weeks ago and he did an AMAZING job on my cut and color. He was very personable, and made me feel relaxed with a hand massage while my hair was processing! The whole experience was wonderful!

Sarah El-Ali

I have been going to Neroli downtown for over 4 years now and even when I moved away from the area, I still drive back into the city for my haircuts with Marina! Great location, friendly staff, and they use all natural, Aveda products.

Christine Mullins

Professional pampering describes the Neroli experience. Josef is the the most talented hair stylist on the planet.

Sarah Muehleman

I went to Neroli to get my hair and makeup done as a bridesmaid in my friend's wedding last weekend. Makeup was first and when she was done, it honestly didn't look like I had any makeup on at all (or any of the bridal party, for that matter). Now, I don't wear much makeup anyway, but I had given her a few guidelines - black liquid eyeliner, etc - and she didn't even fulfill those requests (I ended up with brown pencil eyeliner). The real problem was with my hair though. I had my hair down, curly, and swept to one side. When she was done styling, I felt like I could smell a burnt smell in my hair. Later on, my date noticed the smell too. When I washed my hair the next morning, the terrible burnt smell intensified almost to the point of making me sick. I washed twice and the conditioned. When I washed the conditioner out of my hair, huge clumps of hair were coming out. It was extremely upsetting. I am now five washes post-styling and the smell still lingers. My hair was absolutely burnt because the stylist used a curling iron that was way too hot. When I called Neroli, the woman who was helping me did not seem surprised at all, nor did she apologize for what happened to me. I was offered a complimentary botanical treatment or my money back. I'm not a fan of writing negative reviews, but when I called back and received no sympathy, I started thinking that this must happen fairly often and my review could help save someone from having my same experience. In my opinion, the bad service stems from the salon's close relationship with Aveda beauty school; Neroli seem to hire employees with little to no experience (however they still charge professional prices). You've been warned!

Tammy Raymond

Great service, friendly staff.

Lisa Bevington

Best cut from Kate. Thank you!

Gina Frakes

Great. Easy. Fast.

Shannon Knapp

Love the service and products available. Ruth gives great hair :)

Molly Dorris

All the staff was wonderful! So helpful and kind. It was my first time here and I absolutely loved it. The hair stylist listened to what I asked for and did not just do what she wanted. Would recommend this salon to everyone.

Sara Heath

Loved my facial I received from Melissa! She tailored everything to what I wanted and needed. Knowing it was my first facial she made me feel very relaxed and comfortable throughout the session. Also gave great suggestions. I will definitely be returning!

Angie Sorge

I've been booking with Christina for years. Great experience!!

Jackie Brown

Dave is amazing.

Allie

I was moved to a young, inexperienced stylist who had a bad attitude, when I specifically requested a more experienced stylist knowing that what I wanted was more complicated. I left with patchy highlights and wet hair, because the color application took over two hours and then she told me I had to process for an additional hour - three hours total before even toning and shampoo/style. Would have never agreed to see her or stayed had I known that in advance. In addition, she turned my hair orange after I specifically asked her not to (orange is a stepping stone to blonde and I asked for light brown), and then tried to overcorrect with toner and I ended up walking out with the same dark hair color I came in with. I’ve had “fresh out of beauty school” stylists with them before, and am always thoroughly unimpressed.

Eye Lee Ah

Consistent service

Frieda Payne

I brought a friend in for a body polish and facial and we both had fantastic service and a wonderful experience.

Diane Sowinski

Loved my pedicure with Brieana! I have been having pedicures for 15 years and this one was the best. Her attention to my comfort was exceptional and her technique impeccable. I look forward to returning for my next pedicure.

fre sta

Great staff, great experience. I love the aveda aromas. I'll be back for sure!

Amanda Eaton

Adriana is so fabulous! She has a great personality and energy and I always walk out the door with a great new style! I LOVE my new haircut! I highly recommend her! Amanda

Shelley Hall

Deserves more than just 5 stars. I travel from Indiana to experience the most relaxing time with Josef. He is a true artist! His craft comes from within, and with ease for him. From the moment I step in the door, I feel I have step into a whole other world. The professionalism of all staff is simply amazing. Thank you! Shelley Hall

Betsy Johnson

Great experience overall! The staff is helpful and consultative. I specifically received a make-up air brush and a bridal up-do. Adreanne (make up) and Nick (hair stylist), executed with beautiful detail, and easy to speak with during the entire process. I would highly recommend to anyone for special events.

Hillary Laskonis

Sepideh is the best! I have never left the salon looking exactly how I hoped! She's so talented and she really listens to what you want. She's fun to talk to and she even helped me find the perfect makeup for my skin tone while I waited for my color to set! (marking the end of a lifelong struggle

DestinTart

Receptionist was very friendly, helpful and had an adorable short haircut! It was a cold, rainy day so the warm welcome was as much appreciated as the Aveda tea. Marina is an excellent hairstylist, who always listens to my ever-changing ideas, and gives honest feedback as I go through Pinterest aspirational hairstyle photos. I get compliments regularly on my short hairstlyes, but more importantly I like the results. Highly recommend Marina at Neroli - Third Ward!

B Sherer

As per my usual experience at Neroli, the service was amazing.

Courtney Johnson

I've been here a few times and I love it!. Friendly staff and great customer service overall. I recommend the Elemental Massage.

Sara Sompolski

I asked for a full highlight and received a partial. I am naturally a dirty blond and get blond highlights, and the stylist used toner and I walked away with darker hair than I came in with, and my roots were still just as dark as when I came. When I went back to get it fixed they said I had to go to my original person otherwise I would be charged in full to fix it. Very disappointed in the work as well as how they deal with mistakes.

Krissa Conlan

Favorite place to get all my Aveda products. Super nice staff, always a pleasant visit.

monica karol

Service is always fantastic! Allison really knows how to handle my curly hair .

Gem LIFE

My go to stress relief spot. Wax, message, and facial me anytime.

Annie Wu

The designer Asia really gave me a good haircut there!

Steve Ruepert

Tina cut my hair and did a fantastic job. I told her I trusted her to make me look my best and she did an outstanding job. She was the triple “P”; personable, professional, and a perfectionist. I would recommend anyone to give Tina a chance and you won’t leave disappointed. Thanks for a great experience Tina! I will definitely be back.

Erin

Allison is fantastic

Megan Magurany

Absolutely fantastic experience every time I go to the third ward location. Tayler is incredible and fixed my blonde making it look natural and healthy again. She is absolutely incredible at what she does and it is safe to say I have found my place in MKE! She is fantastic with color and cut and always suggests the best for you if you’re not sure what you’re looking for. If you need color or just a cut absolutely go to her! Love love love Neroli and would recommend to anyone.

Bella S

Neroli consistently delivers outstanding service and a wonderful customer experience.

Tammy Okerwall

I had my second facial with Aseel at the 3rd ward location yesterday. My last one was 4 weeks ago. In the past month my skin has never looked so good, I have had so many compliments. Whatever Aseel tells me to do regarding my skin I will absolutely do! I will definitely incorporate monthly facials into my budget moving forward.

Johnny Knoxville

Looked at booking hot stone massage appointment online - saw that their therapist Autumn had morning and afternoon availability. I called and spoke with a female over the phone and booked an appointment for the morning slot. 3 or 4 hour later just before 4pm today, Friday, I receive a phone call from a male employee stating that there was a "mistake" and now my appointment was cancelled and could book a non hot stone appointment. Unfortunately I wasn't interested in anything but what I had booked. So here I sit at 4pm on Friday trying to find a GOOD massage therapist for a hot stone appointment for tomorrow morning. Extremely frustrating and irritating as I have a jacked up back from flying a ton over the past 2 weeks. I will never book or use this spa for any future visits due to the lack of professionalism.

Emily

Disappointed - I was extremely excited to get my hair done only to go all the way to the downtown Milwaukee salon at my appointment time to be told that the hairstylist I was booked with called in sick and nobody else could help me. Thought it was unprofessional that they didn’t take down information to reach out to me and let me know so I could have made alternative plans before it was too late.

kayla acevedo

I just had my first Brazilian wax done by Kristin at the downtown location- she was amazing! Super nice, fast and efficient. She is most deff worth every penny! Thank you!

Trace Rozenberg

Calm soothing environment. Great deep tissue massage!

Jacquelyn Miszewski

Excellent as always

Olivia Arnold

I’ve been here twice for haircuts. Their booking system is simple and easy to use, however I haven’t been able to make an appointment with the same person more than once. The salon is clean and they offer warm towels and refreshments when you walk in. Most of the staff have been friendly, however there have been a few with attitudes or who are just a bit snobby. The price is also a bit steep at $40-$50 for a wash and trim with blowout. I would go back, but am not 100% sure I would make this my permanent hair salon.

Jen Krall

I love this Neroli location! I'm always greeted immediately when I walk in, the spa area is calming and always very clean. The salon is chic, comfortable & lively. My experience has always been consistent & wonderful for the six years that I've been a customer here.

Sherrie Lane

Hair stylist amazing. Desk staff on cell phones and noticed in back pocket of black washed out jeans. Very unprofessional! Maybe they should be tending to tidying up the front store or making sure products are arranged nicely on the shelves!!

Cassandra DeWitt

Such a great experience! Faith was my stylist and she created exactly what I wanted with my hair cut, the salon was very clean and the staff was super friendly! I highly recommend Faith for your next hair cut!

Liz Kellor

It was wonderful! Amber gives a fantastic massage and really helped me to relax and feel better.

Rachel Burr

I had a very pleasant experience at Neroli. Everyone was kind and very professional. I had a great haircut from Shane. She listened and gave great recommendations for my hair and was fun to chat with. I already booked my next appointment.

Andy Hall

Excellent staff, great space, check out the stress relief massage!

Nexsy Maldonado

Absolutely amazing. I have been coming here off and on for almost 10 years and am never disappointed. I have even come here to get my hair fixed when other salons have done a hack job. My official go to person is Gina. The woman is magic! I went to her to fix a horrible cut and color from when i was feeling adventurous while out of town for work. My hair looks amazing now and I definitely will not go anywhere else. Thanks Gina!!

Raid Alrama

Bad school to learn and go with !

Amber Niemeyer

I would not recommend this place and regret getting my hair done here. I had a full balayage and hair cut done. I specifically told the hair dresser that I wanted white platinum blonde highlights, not yellow blonde or honey colored, and even showed her a picture of what I wanted. She expressed that she understood what I wanted and that it was something that could be done. Halfway through, she began talking about how sometimes it can take multiple sessions to get such a bright blonde color which I was upset about because she did not mention that initially before she started. After it was all finished, I got home and realized it wasn't the color I wanted (it was still more of a yellow highlight). I called back and requested to get it fixed because I wasn't fully satisfied with it. They were able to make an appointment with the same hair dresser. When I met with the hair dresser, she basically told me that she felt she did what I asked of her and that I'd have to pay the total fee all over again in order to get it fixed. But she did NOT do what I asked because I was left with yellow blonde highlights when I wanted platinum blonde. I expressed that when I went to a different salon a couple years ago they were able to do a platinum blonde balayage in one session and her response was "maybe you should go there and figure out what they did" rather than attempting to fix it herself. So as the hair dresser instructed, I will be going somewhere else from now on and don't ever plan on coming back.

Chloe Broenen

I used neroli in the third ward for my wedding hair and make up. They were able to accommodate myself, 8 bridesmaids, and 2 moms. The team at neroli handles all of the scheduling which was very helpful. The girls all seemed to like their hair and make up - and I thought they all looked absolutely beautiful As for my bridal hair and makeup, Sepideh was my artist. She was absolutely incredible. My hair and makeup looked even more beautiful than my trials. She is so detailed, creative, and talented and she really listens to what you want and what you are comfortable with. She also colored my hair before the wedding and it was so perfect for my up do. I would absolutely recommend her to any brides getting their hair and make up done. I will continue to go to her for all future hair cuts and color!! She is amazing.

Betsy Cataldo

Always have a good experience here! I’ve been to Tina twice now and even though it was really busy, she is always meticulous with her hair cuts and makes sure your hair is perfect (and that you’re happy!) before she lets you out of her chair. Would definitely recommend.

Linda Klann

Great!!!

Maria Burgos

I have Louise color and cut my hair she is fabulous! I Tea is also great

Ashley Grossmann

I had my first Neroli experience yesterday at the Third Ward location. I had airbrush makeup and an updo done. I was so impressed at the friendliness of both stylists! They were so quick yet very good and thorough. My airbrush makeup made me feel so beautiful but the best part was that it held up in the 90 degree heat for a wedding day! In addition, my hair stylist was so great. She worked with my basic ideas and I had told her things I didn’t want in order to create the perfect look. I was here with a group of a dozen ladies for a bridal party and the salon toon outstanding care of us. I would suggest this salon to anyone!

Anne Lautz

The massage I received was amazing! The masseuse did an excellent job. My frustration came after the massage. There is only one shower in the changing room, which someone was already using, so I had to wait. There was only one hair dryer in the changing room, which someone was already using, so I had to wait. After asking for an additional hair dryer to use, I discovered there was no outlet to plug it into. In the whole women's changing room, there was only ONE outlet. I realize that while the overlap of guests using these items may not occur all the time, when it does, its extremely inconvenient and frustrating.

Candace Wirth

Josef is a master stylist. My haircut was perfect for me. Finish by his assistant was outstanding....sooo cute.

Taylor johnson

Absolutely love this place. The staff is extremely talented and the spa is super relaxing/ pretty. If you ever get a chance- ask for Shane! Still amazed at her talent.

Lindsay K

To say I'm disappointed would be an understatement. If you're struggling to see the picture, it shows the top of my head with very light roots compared to the rest of my hair. I came in to get my grays covered, lighten my hair, and get highlights put in. For $180 before tip, this is what I'm walking away with. I'm not unreasonable, I know this will lighten some and that when you want to go 2 levels lighter it takes time. (This is the same level I started with before being bleached btw). But seriously how am I supposed to walk around with light colored roots (with grays poking through). I will literally never be setting foot in Neroli again.

960706

Went in for a facial with Kate. I could tell she knew her stuff immediately. Gave me impecable service and educated me on signs of breakouts and skincare. Immediately made a follow up appointment, hoping to make this salon part of me my skin care routine.

Lisa Thiemann

Awesomeness! Practically live here with all the great services - from hair to nails to massages and more!

Jilon Kramer

I love seeing Kristen for facials. She provides a relaxing atmosphere with her own personal touches and customizes the facial to your skin care needs.

Amy Lemke

I have had standing appointments with Kristen and Allison at the downtown location for years - they are both amazing at what they do! Allison is great at addressing my haircut needs and concerns and does so in a quick, efficient manner and I have always loved the result. Kristen is amazing at her craft - I wouldn't trust anybody else with my eyebrows. Not only is she an artist, but she makes you feel like a friend and I look forward to every appointment I book with her! Always a great experience and customer service during my visits!

Kathy Zalewski

I love Madison and the woman who checked me out is always super helpful as well.

Jasman Harris

This place is amazing! The atmosphere is very welcoming and the staff at the front desk is very friendly and professional! I went in for a wash, blowdry, and flat iron with Allison (who was very sweet and professional) and she did an amazing job with my hair! I have natural 4c curls and it normally takes 2 or more hours when I'm at the salon, but my appointment was at 1245 and she was finished by 2pm and my hair looks and feels amazing! I am very happy with my results!

B. M.O.

LOVE this place! Everyone is polite, upbeat and helpful. I've had a clarify facial (Sam K.), stress massage (Liz M.) and am currently doing microneedling and hydrafacials (Heidi). My skin is the best it's ever been. Heidi is full knowledge and explains/teaches everything to you, and my massage here was the best one I've ever had-no lie/exaggeration. As a nurse I'm doing lifting/ boosting/ standing for lengths of time in procedures. My back/neck/shoulders hurt almost on the constant from that as well as my stage 4 endo and Liz made my body feel like a million bucks.

Jessica Roth

Always Amazing! Clean and the epitome of what a spa should feel like. The best part about Neroli is everyone loves their job and truly wants you to relax and enjoy. My last pedicure there the fellow manicurist brought over and shared her donuts from Holy Moley, So nice of her! I always feel welcome and love the quality of any services there.

Josie Corbo-Dornbach

Rachel was able to see me last minute and gave me terrific highlights, trim and an amazing blow-out. She took her time, was attentive and it was a great experience.