Reviews of Massage Envy - Lombardi (Spa)

Angie Ambrosius

Excellent staff

Jordan Safranski

Really awesome staff, both the massage therapists and the front-desk associates. They are a bit pushy with sales and the prices for non-members is astronomical, but being a member is a great deal if you need frequent massages.

Sabrina Wieland

I just had my first massage here this month and I loved that I was made to feel welcome and comfortable as soon as I got there until when I left. The front desk associate and I were basically BFFs by the time I went in for my appointment. Deb was amazing as well, my masseuse. She was so sweet and explained everything so that I understood (why we kept the heat off on the bed due to my pregnancy, etc). I could tell she has been in the business a long time. I was very satisfied. I told the front desk associate that I love to read and that I've been a bit of a hermit lately, and when I came out of my appointment she has made me a bookmark that she drew a crab on for me. Everything about my experience was awesome and I will be going back.

Victoria Wiesner

The first few times I had nothing bad to say. It was a very nice experience. My normal therapist was no longer there so I tried someone new last month, she was nice, but I left feeling like I came in. So yesterday I went with someone else, a guy, with more deep tissue massage as I was really tense. This was he worst experience I have ever had getting a massage and I have had many!!!! He was rude from the start. He acted like he didn't want to be there. Not once did he ask me how the pressure was or anything. He did not put a hot towel on my back like normal, just started "digging" in. At one point I had cringed because of the pain and said it was a little rough. The massage didn't get better the whole 90 minutes, but I thought well maybe it was the right pressure to get the tension in the muscles loose, as I am not tense to a little pressure. Then I had gotten the foot salt scrub. Wow. Is all I can say. First the towels were so hot I think I could have jumped. Then he scrubbed the salt so rough it probably took a layer of skin off. When done he said he would meet me out with a glass of water, he never did. I went to the front, they asked how it was and I was so nostalgic I said eh I'll let you know tomorrow if I'm hurting or not. My response Did not seem to be a concern to any one at the counter. I left. 6 hours later I could barely move, couldn't get out of bed. When showering today I noticed my entire back was bruised. No wonder it hurts to the touch! Second guessing using my membership anymore.

Karissa Valdez

I LOOOOVE THIS PLACE. Will never go to another place to get Massage Therapy.

Stacey Raulerson

I did not have the experience, and have never seen anyone try to "push" a membership on someone. Every therapist I have had was excellent. They work very hard at scheduling when you are available, and are flexible. They really cater to each individual from the minute you step into the door to the minute you leave. The atmosphere is pleasant, quiet and serene and it is a very clean facility. And I often give a gift certificate as gifts to people – and those people have had no complaints. I recommend them highly

Nalee McPherson

Pretty much the worse massage I have ever gotten. If you can even call it a massage. Was my first time here. Staff is friendly and about the only good thing this place has going. I would venture to say that out of a 50 min session the actual "massage" was 7 minutes. The rest was putting a hot towel on my kneck and back or sticking varies limbs into my skin ie knees and elbows. I get massages on a regular basis at least every month so Im pretty familiar with what should and should happen. Definitely won't rerurn.

rebecca haen

Love the services offered. Lounge could use new chairs though

Karlyn Gordon

I would be lost without this place. Everyone from the girls at the desk to the therapists are SO welcoming. They make sure you're 100% taken care of the moment you walk in the door. If you've never done it, try here first. We were hooked after our first session.

Ryan Lowery

Very good experience. We were welcomed at the door and got a full hour massage after filling out our paperwork. Had a couples massage, which was nice. I got deep tissue ad my wife got a relaxation massage. They have a nice waiting area in the main area, and behind the main door. The staff was friendly and the massage therapists were very good. I would have no hesitations recommending this place to friends and family.

I Am Charmaine

best place ever

Chris Thetreau

Lounge could use a update. Very friendly staff, but can be a bit pushy on membership. Some of the therapist are a bit chatty, but are very nice and will adjust to your requests! There have been times where the lotion was cold, maybe have warmer? Best part is before they massage the upper back they use a hot towel to heat up and moisten the skin! Great overall experience and definitely recommend to all! 《Will update with pictures on next visit》

Zach M Bosco

Great friendly faces at the front when you enter. The nicest spa that I have ever been in by far. I will keep on coming back for more appointments.

Matt Fischer

I just had the best massage I had ever had in 30 years today. I had completely given up on finding someone who could do this kind of deep tissue work. What a treat! Thank you Pam your AWESOME!!!

Stacy Labine-Mann

I love this place! They are all awesome here! Having a membership is a REASON to take care if ME!! ❤

Teresa Kruse

Great staff. Very informative.

Beka Dougherty

Edited- since posting this review I’ve been contacted by managing staff and while I can’t get behind their marketing strategies and I stand by my complaints. I was very pleased by their personal responses to criticism. I’ve changed my review from 1 star to 3 stars. The front staff was very friendly and my massage therapist was actually great. But. I don’t treat myself to a massage very often and I just want to relax while there... instead every time I turned around someone was pitching something extra... I’m not hear for the sales pitch. I just wanna relax while I’m here and not feel pushed by EVERYONE in the building. Ruined my relaxing day. I used to go to a ME in Colorado and never once felt this sales pitch frenzy... won’t be back and won’t recommend to friends.

Daniel Hebbring

Expensive.

Breaynn Ammann

Best massage of my life! I’ve been to quite a few sports medicine, chiropractic, massage, and acupuncture clinics for disc compression and other sports types of injuries. Zero treatments have ever compared to Dave’s extreme deep tissue techniques. So much so that I signed up for a membership because it blew my mind haha. I feel much better and look forward to many more treatments with Dave! Everyone should go see him!

Brenda Caelwaerts

Very nice since was my first time

Danilo Artez

Great massage. Would recommend.

Christiana Denton

All in all it was a great massage. My only downsides were that it became a bit cold in part way through the massage. When the masseuse first put the massage lotion on my back, it was cold, so could have done with it being pre-heated lotion. Also, maybe a little bit too much conversation I think.

Lucinda Hoppe

Love this place!

Lizzy Graves

Great place to unwind and relax!!!

somoye kemi

Awesome service

Andrew Fredrickson

Very pushy on the membership and the paperwork is a nightmare. The female therapists who work there are quitting all the time and this spa can't keep a full staff. The turnover rate is very high and this spa does a horrible job keeping its female therapists in line. I burned through 2 therapists in a 2 year period. The first therapist I had was the best therapist ever but she ended up quitting in May of 2015 to because she was enrolled in college and tried a different career so I had no choice but to go with a different therapist at the time and 22 months later she was wrongfully promoted to clinic manager and after I complained about it she now refuses to be my therapist. Be sure to request someone who will stay long term if you're comfortable with someone and make sure it's not the lead therapist because it might lead to an undeserved promotion. When you get a 90 minute massage the truth is it's only 80 minutes so it's false advertising regardless of their "legal" paperwork of 10 minutes consultation and 80 minutes hands on. Make sure not to pay your monthly dues on the day of a Green Bay Packers home game because the spa closes to give up their parking lot to Packers fans for fan parking. Your email inbox will also get flooded with junk mail about corporate promotions and solicitation of their Murad skin care products which is really annoying.

Destiny Williquette

Pushy on a member ship and regular prices are too high for services you get. Day spa is better!

Dawn Meyer

Pleasant. Clean. Professional.

Jessica Ehrfurth

This place is absolutely amazing!!! I have seen several of the therapists here and every single one of them have their own strengths and each makes you feel awesome when you leave. I have chronic lower back issues and it has been great to find a place that can help me feel my best at a reasonable rate. To manage my pain, I need to get a massage every month and with their convienant wellness program I can do just that for only 60 dollars a month. Plus if I ever want to treat myself and get an additional massage, it's only 40 dollars!!! High quality services for a tight budget. They offer advanced skin care services as well and I have to say, they are delightful!! The front desk staff always puts a smile on my face

Beverly Ann

They always do a great job.

Ted Coliadis

Good massages

Sandy Gutting

high pressure to sign up for membership. must be commission.