Reviews of Indulge Spa (Spa)

Anna Schultz

I would love to give this place 0 stars if I could.

John Loeffler

I was given a gift card a couple of years ago and I was finally taking the opportunity to redeem it. I learned that two-thirds of the value had been taken for “administrative” fees and the once $80 gift card was worth less than $20. Indulge recommended that I still use it so I don’t lose more money. After doing the math, a 60 minute massage would have cost $140 ($80 gift card + $80 1-hour massage - $20 remaining on card). DO NOT buy gift cards from this place! If you want to give a gift for this place, give it in cash! Or, use a reputable company like Element Massage in Sun Prairie! John

Logan Krantz

The employees were very friendly. From the moment I walked in to when I left they were very helpful with everything. This was my first professional message so I was slightly intimidated with the process and unsure what to do. They made everything very easy to understand and follow. My massage therapist was very friendly and welcoming. I only had 30 minutes, but it felt amazing. Will be back for a longer treatment next time. Great overall experience, employees, massage therapist, ambiance.

Ben Rodgers

Very polite and professional services

Janet Klosterman

Wonderful experience!

Jamie Doyle

I had Lindsey Jackson-Lic Massage Therapist and she was literally exactly what my doctor ordered! She worked on relieving the stress and tension in my back, which has allowed me to actually relax better. She gave me wonderful tips on what to do for my tight back muscles at home and was extremely professional and just a terrific massage therapist! I will be going back!!!

Amanda Beasley

My pedicure is always thorough, soothing, and beautiful and lasts for a long time! Sara is always lovely to chat with. The ambiance is nice and quiet. Only complaint is the comfort of the throne. Very straight up and rigid and the bowl is too close to the seat.

Terster Roth

I liked that it was indoors. Staff was nice too. However the shower stall had a painted floor and it's chipping off. My dog is large and old. Needs to lay down as he moves around gets paint chips on him and I just bathed him. Also he licks his paws and the floor and was getting paint there too. Wish they has something for me to kneel on other than the cement floor Experience was only OK. Seriously disappointed though in the pant peeling shower floor.

Jenna Heller

Had a great experience. Came in short notice because I was having back pain. Did a great job in a nice, relaxing environment. They weren't pushy about getting you back in the door again but had great incentives in the way of discounts if you do. Will definitely be visiting again.

Bonnie Griffin

I had an amazing 4 hours at the spa. My daughter's bought it for me for my birthday/ Mother's day gift. Very professional and pleasant staff. I thoroughly enjoyed it and recommend it. It's nice to be pampered once in awhile. The staff are attentive to keeping you comfortable and covered.

Michael L Jones

Always a fun and relaxing experience!

Jean Garretto

Had a group of 11 ladies there for mini services. Everyone was great! The chair massages and facials were the favorites! Thanks for accomodating us!

Danielle Logan

Indulge has been the ONLY place I receive massage or spa services in Madison since I discovered this place years ago. So glad Alamo is back - he's the best massage therapist I've ever had! Easy to schedule. Friendly staff. Relaxing atmosphere. This place is perfection!

Matt Hunter

Wish we stayed longer

Vanessa Heine

Indulge Spa is wonderful!! Always professional the best treatments I have ever had!!! Amazing!! I have been there three times and I am always treated like a princess!!! I love it and will never go anywhere else@ Stephanie does an amazing wax and body wrap and Vicki best massage ever!!!

Gregory Conner

This is a great place with a great atmosphere. The prices are reasonable and the staff has good customer service. Highly recommend it.

Carrie Davis

Great spa facility! Our relaxation experience was wonderful!

Jon Madrigal

I agree that the relaxation room is really a pass through, not relaxing at all.

Jessica M Duplessis

Indulge spa is literally the most perfect spa in Madison. My best friend and I have been doing our spa day here for years. We book the 3 one our services spa package and have never ever been disappointed. It’s our favorite way to slow our busy lives down together and get pampered. The price point for our day is perfection. So glad we found indulge. Everyone should book a full day or single service. Worth every relaxation filled penny.

Tamara Cook

Lindsey is awesome for finding all the problem areas and working on them (she is awesome for deep tissue). If you're looking for relief, this is a great place for it.

AM LN

I highly recommend Indulge Spa. My son and I had massages while I was out for parents weekend. Everyone was so friendly and welcoming and the atmosphere was calm, soothing & relaxing. Our masseuses, Ashley & Lindsay, did an Amazing job!!! I had some kinks in my neck from travelling and Ashley worked them out. I purchased another massage for my son to use and I will definitely go back when I am visiting Madison again.

Emily DesJarlais

The people are super friendly and approachable. The quality service that I have received everytime has been amazing!

Naveen VK

Great deep tissue massage by the amazing Lindsey Hagany. The staff is always very helpful.

Meg Handley

Very nice facilities and staff. Would definitely go again!

Purav Arya

I recently moved to a new state and city and wanted to find a good spa to loosen up. This was my first choice and I think I will definitely come back. The massage was great and the masseuse knew exactly what she was doing - got every single knot !!! Very accommodating and professional.

Nathan Roberts

Awesome

Trudy Younger

Sharita was great. She knew my friend was having her nails done for her wedding, and went above and beyond to make sure they were perfect. Thank you!!!

Michael Jones

A very relaxing environment and masseuses who are effective and care about the client. Highly recommend for anyone looking for muscle and/or stress relief!

Candy Flores-Bedolla

I will not be returning to this spa, and do not recommend for eyebrow waxing. I normally get my eyebrows threaded, but thought I’d give waxing a try. Big mistake. I clearly told the lady waxing my eyebrows that I wanted to keep my natural shape and not make them too thin. She told me she was just going to clean it up and remove baby hairs. She spaced out my eyebrows more than I’ve ever had them, making my nose appear bigger. She gave me a new shape/arch. And removed a lot more hair than I thought she would from areas she should have left alone. Not to mention, that they don’t even look symmetrical. Definitely does not look natural. Very disappointed. Attached is a picture of my eyebrows before waxing, how my eyebrows look with threading, and finally what waxing resulted in.

Morgan Bostwick

Best place for a wax! The girls there are really great and do a nice job of making you feel totally comfortable. Schedule is really flexible and whole spa atmosphere is great! Definitely recommend!

shante cameron-cuesta

Had a fantastic experience here. The facials and message are my favorite.

Christopher Dyszelski

Friendly thorough professional massage services in a calming atmosphere. Been going since they opened and always get excellent treatment.

Abbey Rosenquist

I really enjoyed this spa. I got a pedicure and had my eyebrows waxed. My pedicure turned out great and it was a very relaxing experience. The eyebrow wax was done using a different product than normal wax and my skin was only red for maybe 30 minutes after as compared to a normal wax where the skin is red for about 2 hours after. Everyone was very kind and professional and I will be going back.

Stephanie Eisch

My husband and I were able to get appointments for clarity facials at Indulge on incredibly short notice after a disappointing experience at another spa. I believe one of the staff members actually stayed late in order to get us both in at the same time. Everything was wonderful and we left feeling relaxed. For some reason, I had a terrible breakout a few days after my facial. They got me in that day, accommodated my schedule change, made my skin calm down, and gave recommendations on products to help. The staff here goes above and beyond and we will definitely be going back!

Jeani Oppeneer

Samantha gives amazing facials and scalp massages! So relaxing!!!! Thank you!

Ben Johnsen

Great job! My neck feels much better!

Tara Hole

We had an adorable receptionist who was very knowledgeable. Our manicure specialist was very friendly but most of all she was gentle. This was my daughters first time and it was such a great experience for our mommy daughter day! Thank you! See you soon:)

Jorge Avalos

Very good experience Lindsey was awesome! I’m looking forward to come back definitely!!! I feel renewed!

Lindsey Hart

It's not just a 'fluff' massage, it's very therapeutic with knowledgeable masseuses

Connie Biksacky

This was my second mani-pedi with Candice. The first experience was so amazing that I had to go back! Prior to my first visit in May, I was self conscious to get a pedicure due to negative experiences at many other nail spas. (I had been made to feel uncomfortable about the condition of my feet from running.) At my first visit with Candice, I apologized in advance for my feet and explained that I ran and had had previous negative experiences and comments from other nail technicians at other nail spas. She felt so bad that I had had those experiences and said that there was no need to apologize. She continued to make me feel more and more comfortable and relaxed. The second visit was even better for this reason! Candice expertly applied polish to the nail on both my fingers and toes. (No extra polish on cuticles or surrounding skin on fingers or toes!) I had shellac applied to my fingernails and regular polish to my toes. I will definitely look forward to my next visit while enjoying my beautiful fingers and toes.

Krystal Myers

I forgot to state I was pregnant and how many weeks. So when I went in and wrote my weeks they said unfortunately I still have a couple of weeks before I can get a massage, so they gave me options of what I can do. I got a facial instead and while I was waiting I got a wax on my hands that made them extremely soft. Michelle is who did my facial and it was awesome. She made it specifically for me and will definitely be back!

Liz Henry

Services are always fast, professional and well done. I've tried other places and keep coming back. thanks

Aaron Bizub

Friendly staff and knowledgeable. Making the appointment was easy.

Kelsey Storm

My go-to place for a massage! The staff is always extremely friendly and courteous and I love the little relaxation area they have to let you unwind and relax pre-massage. My husband and I's go-to place for both individual and couple's massages!

Kate Fanis

I had an appointment with Sarah on Sunday and it was lovely! I've never had other places pay such close attention to my nails and treat them and myself so well. Indulge Spa is definitely my #1 place for manicure and pedicure services.

Mary Peng

Went in for the 90 minute pregnancy pamper package --- which is advertised to "...reduce back, hip and leg pains, as well as overall fatigue". I specifically talked about needing more work on my lower back but we probably spent less than 15 min total addressing my lower back and hip area. Spent over $100 and felt no better than when I walked in.

Robert Miller

Amanda and Lindsay were both amazing. Can't wait for my next massage! This place is so relaxing.

Nicole Whitmore

My favorite place to get a massage. I have tried MANY places and won't go anywhere else again. Great prices.

C Sandvick

My experience at Indulge was outstanding. I had the best pedicure from Sharita. She was very personable and detail oriented. She is a perfectionist with her work. Afterwards my feet looked and felt amazing! I'll definitely be back.

Michelle Burgess

This is my second pregnancy and my second prenatal massage at Indulge, both times I greatly enjoyed being able to lay on my stomach. As a stomach sleeper, I greatly miss being able to lay like this, and really enjoy receiving a massage in this position. I have received a side-lying prenatal massage at a different spa, and it just wasn't the same! I also greatly enjoy the ability to show up a little early, put on a robe and some slippers, sip on some tea and relax- it was a very welcomed relaxation on my mother's day!!!

Morgan Heminger

Amanda uses her knowledge of the human body to tailor my massage appointments perfectly. I love that she even gives advice for me to take home and help in my day to day life.

J Douglas

Went there for a mani and pedi on recommendation of friends. It went well until the nail tech accidentally cut me. Paid full price, was not offered any type of apology or band-aid. I called the next day and got an apology. Not offered any type of refund. I have had mani's and pedi's done at several other places and never had blood drawn before. Not going back. I really wanted this place to be good!

Mike Austin

(Translated by Google) Good asked (Original) Good pedi

Kimberly Winker

Spa was nice and clean, staff was very knowledgeable. Services were great. One of the staff did try to solicit Arbonne products to me at the end of my facial which was not appreciated. Otherwise, professional service.