Reviews of Studio Donna Aveda Salon Spa (Spa)

Susan Locke

As soon as I walk in the door at Studio Donna, I am greeted and treated very professionally. Randa has cut my hair for over 10 years now, she is the best and always does exactly what you ask for. Thank you Randa!!

Heather Peterson

I want to thank Randa for doing such a great job on my hair! I didn’t know how my hair would turn out, due to having bad experience with a different salon that would not fix my hair! I hope that anyone that is thinking about coming to Studio Donna Lifestyle Salon Spa, makes an appointment, it is worth every penny and I am sure this will be your go to salon in the future as I know it is now mine!

Sammy Harter

Went to get my hair cut + colored for the first time at Studio Donna. My mom has been a long time client and highly recommended. Had an appointment at 12:45PM on a Saturday. When I got there, the receptionist said they had tried to call me and that they needed to reschedule (yet I had no missed calls?). They moved me down to a 1:45PM the same day which was fine. However, when I showed up at 1:45PM, they were running late, and I wasn't taken back until 2:35PM! Rachel (the stylist) was super sweet and did a nice job. Kudos to her to not making it a complete waste of a sunny, Saturday afternoon. However, I was still charged the full price for my appointment, despite nearly 2 hours of waiting around doing nothing! I'm not one to complain and I always give people the benefit of the doubt, but this was just ridiculous. I probably won't ever be going back and would not recommend going if you have anything planned for a 5 hours gap.

Katherine

Quite disappointed this visit. This is about the 5th pedicure I have had with Tifany, who is great. The bad part is that I have scheduled a MANI/PEDI for 4 of the 5 visits; and somehow, by the time, I get to my appointment, the front desk has put me down for a PEDICURE omly. I came in last week thinking and planning for both as I have a big trip upcoming, and TIfany told me half-way through that I was only on HER books for a pedicure and she was booked solid. She did her best to accommodate my needs and the front desk offered me a slight discount, but what I really wanted was the FULL SPA EXPERIENCE. The same day, I had a much needed hair color and cut. My usual stylist is out on maternity leave and I was put with another person, Rachel, who I didn't know. I was very nervous with a new person as I have had a lot of bad experiences with people who didn't know what they were doing. I think, for the most part, my cut is okay. I am working it out although, there are some areas that are very difficult to style. The color is good and Rachael listened to me about toning down the blond. But, and I am trying to say this in the nicest way possible, I have never had a stylist who talked NON-STOP. My appointment dragged on for THREE HOURS -- I was exhausted by her endless chatter and opinions by the time we got through. It would not have taken THREE hours if she had not stopped to talk so much. I don't mind chit-chat as we are both there in such an intimate situation, but this was just incredible. I am quite frustrated at the moment as I don't know what to do next. My regular stylist won't be back for another few months and I am not certain I want to go through that again. Hopefully, she will see this and relax and mellow out a bit and that my scheduled MANI-PEDI will really be the full works next time!

Denise Ramirez

Beautiful relaxing place nice people.

Heather B

I love this Salon! The hairstylist I go to is Kristine and she is amazing. I've had two appointments with her and each time she's done a beautiful job on my hair. I would highly recommend this Salon and Spa and if your looking for a new Stylist Kristine is fantastic!

Luz Vargas

Enjoyed it!!

Heather V Eder

Lovely staff, friendly and comfortable atmosphere. I loved my cut!

Arthur Tucker

Donna's is my go-to destination for a fun, relaxing day. Kristina colors my hair, Donna cuts my hair, Natalie does my facials and Tiffany does my manicures. Katie makes my appointments and is always gracious and accommodating. I leave feeling great and always looking forward to my next visit.

Debra Smith

Love it

cayenne333

The only place I will get a pedicure. Tiffany rocks!

Jill Marilley

Wonderful setting and highly skilled peofessionals

Kolleen Lothian

I’ve been going here for years and have always been so pleased with the level of care and service that I get at Studio Donna!

Robert Smith

my years in going to aveda is that they have all the services in one place, a well groom man gets a really good haircut, facial for clean skin and pedicure for clean and fresh feet. A well groom man is noticed and respected by others, taking care of yourself is the least you can do, it build self esteem and you look good.

Penny Harrison

Studio Donna is the crown jewel of Everett! It is the epitome of an elegant, full service salon & spa. From the cheerful greeting upon arrival to the serene, immaculate setting, having any service by Donna's professional staff is a premier experience. When I leave I feel relaxed & pampered. The Aveda products are amazing too!

Leslie T

Love love this place. Smells absolutely amazing when you walk in.

Ann Paul

Great hair cut. Thanks so much. Ann

Donna Obrien

Amazing service! Beautiful nails!

Alexa Grow

Tifany was so fantastic. She did such an amazing job with my mani, pedi, and my therapeutic foot massage. I'm on my feet all day long and she made me feel great, She actually took the time to get to know me and talk to me. Absolutely recommend this salon. Ask for tifany you won't be dissappinted.

Debbie Jones

I have been going to Studio Donna for 5 years now. I am 57 years old and this is the best salon I have ever been to! I have always had great service and the atmosphere and decor is bright and beautiful! I have never had a haircut or color that I wasn't thrilled with. I highly recommend this salon to anyone.

Karen Clements

Good customer service.

Suzie DeKerlegand

I have been going to Studio Donna for the last couple years, have left positive reviews in the past and I absolutely loved my stylist!! With that said, my last encounter was quite different. I had my usual return appointment booked, this time 8 weeks out because my gal was too booked to see me the regular 6-7 week interval. I received an email ONE day prior to my appointment that the salon had left several messages for me, my stylist was not available and a time was being held for me the following week. I immediately contacted the salon; the number they had was an landline from a few years ago, but I've received calls on my cell from the salon since getting rid of my landline?? The receptionist told me that my stylist had not worked at the salon for over a month!! I was SO disappointed!! They waited till the last minute to contact me for rescheduling and to let me know my stylist had left. I work the hours of two jobs - I can't just re-book at their leisure. I felt incredibly unappreciated, I'm simple hurt over the experience. There are so many options out there for salons, when you have a loyal client common courtesy goes a long way to keep them.

Andrea Carnie

What a treat! The spa is so beautiful, lots of natural light, beautiful flowers, calming music. I got a classic pedicure, which included a great massage. Tifany was very thorough and friendly, would absolutely recommend. Looking forward to coming back!

Sally Reilly

All the stylists at Studio Donna are talented, highly trained professionals who really listen and really care about providing an excellent experience. They use Average products exclusively. I highly recommend this salon!

Natalia Wilson

I love this place. Kristina is the only master I ever trust to do my hair!

Terri Claymore

I have been a customer for several years and continue to enjoy this upscale salon. The salon itself is a beautiful and serene invironment . The staff is very professional and every effort is made to make sure you are comfortable. I never feel rushed or unheard. Randa is my stylist, and I am so glad I found her...The entire staff from receptionist to stylist are topnotch.

Leesa Murphy

I've been going to Studio Donna for 10 years. I love it here and recommend it to all of my friends. I absolutely love Nicole. The rest of the staff are very friendly and professional. The prices are a little high, but definitely worth every penny.

diane oneill

Studio Donna is a beautiful place in downtown Everett. Its clean, bright, roomy, and modern. The prices are very reasonable and the staff is friendly and accommodating. Of course, they use Aveda products which I love. Both Donna and Kristina have given me great haircuts, color, and styling. I would highly recommend this studio for hair and spa.

Gail H

Brandi gives wonderful facials. Mine was a gift and I'm sure I'll be back for more. Great products!

Kyle Allen

They don’t like black people very rule told me 2 comb my own hair out I’m mix once the water hit my hair she was lik oh u have good hair wow unbelievable .

Deb Harter

Love Studio Donna, great staff!

Teri Anne Beauchamp

Finally decided to get my very long hair cut to shoulder length. Wanted some expert consultation about what would look best. Wasn't disappointed

Brooke Cassell

I had a facial by Natalie, and it was wonderful! She is friendly and knowledgeable, and her tips for products to swap out have been really helpful in getting my super-sensitive skin to chill out. My skin is still looking radiant a week later. Thank you Natalie!

Matthew Ellis

My wife had an appointment for a haircut during the day, when the salon was essentially empty. Her stylist didn't listen to or understand what she wanted, cut way more off than she wanted, and then wouldn't take the time to fix it when my wife was obviously disappointed with the result. The owner agreed with the stylist that it wasn't worth fixing because the stylist would have to start over and would take too much time to fix.

Sarah Robinson

I had a horrific experience at this salon. I set up my bridal trial appointment and arrived on time, however my stylist was finishing up with another appointment so I had to wait about 30 minutes. Once the appointment finally started, the stylist spent about 15 minutes talking about how greasy my hair was and how if I didn't wash it better for the day of the wedding then the style wouldn't hold. I had also told the wedding appointment booker (I believe her name is Kristina) over the phone that I planned to use extensions and she said that would be fine and no additional cost since I was providing my own and they wouldn't be difficult to put in. However, at my appointment she said I never told her I was bringing extensions and that if I wanted them put in I would have to pay an extra $80 for the stylist to put them in since it would take additional time. I decided not to pay the extra money and just get them put in on the day of since I had no written proof. Fast forward to my hair being done, it turned out alright. However it was kind of messy but the stylist assured me that it would look better on the day of and fuller with the extensions added. If I wasn't already upset enough, next came my makeup trial. The same stylist who did my hair was doing my makeup and overall it looked great, except she made my eyebrows too dark and thick (she used black instead of dark brown). However, basically from the beginning of my makeup trial she was running behind (I'm assuming because she was 30 minutes behind for my appointment) and the SALON OWNER made her leave halfway through my makeup to take her next client - so she had the FRONT DESK PERSON come and 'finish my makeup' (I believe I mostly just had eyeliner and lipstick left). She had no idea whatsoever how to do other people's makeup (hers looked OK). I told her I wanted to have a winged look and she took about 30 minutes trying to do it with a pencil and gel liner (they didn't have liquid

Leslie Hernandez

Been coming here since she opened 25 years ago! Great service. Great people. Great hair!

Tracy Clark

My 3:45 appointment started 17 minutes late. It was then quite abbreviated, as I was there when the 4 pm appointment was also there. Possibly offering to reschedule at least one of us would have made for a better experience and less rushed.

Jessie Satrang

Clean and neat. I use the spa services here and am very happy with the estheticians. Very welcoming atmosphere, and comfortable. 4 instead of 5 because once or twice I've felt that the person at the front desk acted very put upon.