Reviews of Spa Nordstrom - Downtown Seattle (Spa)

Collin Evans

Amazing pedicure. Christy Kennedy did a great job and went above and beyond to give great service and care

Pietsch Natassia

I went last Saturday (1 week before leaving for my wedding). I booked the detoxifying algae treatment and a collagen facial. In their menu they claim the detoxifying algae treatment to be a head to toe treatment. Absolutely untrue. They applied the treatment on my back, part of my arms and part of my legs. I asked 2 employees if that was supposed to be the expected treatment, none of them could answer. How weird... I was then left with my hair dump for 45 minutes to wait for the facial. I asked 2 times if I could dry my hair and the answer was “oh don’t worry”. Since last Saturday I have a crick in the neck. The facial: never had so many small breakouts as a result. I called them and they apologized and suggested to put a hot pad on my neck. Their customer service is the worst in Seattle hands down. So much for a relaxing afternoon before your wedding.

Lindsay Droz

Spa needs a DEFINITE makeover. Looks tired and worn. It also needs a locker room area so that when you check in for your appt, you can get changed into a robe and go relax for a few (just as EVERY nice spa has). Services are great. The people are wonderful....it is all just dulled with the appearance and entire need of a locker room area.

Amanda Goll

Totally worth paying a little bit extra for their services! Fantastic staff, all treatments start with a complimentary foot soak where they provide you with a warm lavender-scented neck pillow, tea and comfy bath robes. A spa that isn't rushing to get you in and out of the door quickly which is really nice. My favorite spa in Seattle, hands down!

Jennifer Wong

The oxygen facial

Shelley Krasnick

I have been seeing Nina at the Downtown Seattle Nordstrom Spa for 4 years for my pedicures. She is AMAZING - I won’t let anyone else touch my toes. Visit her - you won’t be disappointed !

Hop Lieu

i have got massage done here before its a wonderful experience they pamper you from head to toes , and offer free drinks too .

Carolyn Nelson

Worst manicure ever! Throw a stone and you can find a salon that will do a much better job for half the cost. Firstly, the service was awful. They msde every request, like shellac, seem like it was such an inconvenience. The manicurist gave me an eye cover so I didn't see how bad it was until after she was done. She asked if I wanted me cuticles cleaned up as if that was an unusual thing to do then spent next to no time cleaning my nail beds. They didn't soak my hands at all. She butchered my nail shape. She took off the tips without giving it any real shape. After the appointment I had to re-shape my nails and ended up not having any nail tips left because of her. Afterwards, no one ever checked to make sure I was satisfied, not the manicurist nor the receptionist.

Joshua Lang

My wife got me a sport pedicure for my Birthday. It was very relaxing and serene. Me feet have never felt so nice. Looking forward to my next run.

Ryan Namba

On the one hand, it's a really nice touch to have a spa located in this downtown department store. On the other hand, there are times when the location works against it, like when a recent massage was disrupted by a building evacuation announcement that was piped over the loudspeaker. Overall, it's well worth a visit (or head downstairs to Habitant while your significant other enjoys theirs).

kate seifert

Oddest spa I have been too. It was like a unisex dressing room. Oversized robes, big enough to drag on the floor and trip over. No place to hang the so wadded up over a small chair treatment involved cupping yet description did not include that technique. Front desk couldn't add or do math to split the tip. No dressing room for after visit. They found a room, hand mirrors not clean,bthe assured me the 1 brush was clean. Price comparable to penolopes or Antonio's .Recommend bypassing this attempt at a spa. And go to the others close by

Kristy Whyte

Spa is great.

Brittany Fairchild

I got the Shoppers Paradise foot massage. Sunny is the best. She makes sure you are pampered the entire time

Jared Mirsky

I couldn't be happier with the experience I had recently at Seattle's Nordstrom Spa. Everyone there was extremely friendly and eager to help. Upon arriving I was greeted by Ondrea, who was very helpful and enthusiastic to help me with booking my massage. She was extremely knowledgeable and knew exactly what to recommend. I will definitely be coming back! Thank you, Nordstroms and thank you, Ondrea!