Reviews of Elaia Spa (Spa)

Ammara T

Spa is on the 2nd floor of the Olive 8 Hyatt hotel right across from the main Hyatt Regency. I had an appoint for a massage and arrived early to enjoy the benefits of the Spa area which included access to the pool, steam room, sauna and Jacuzzi. The staff was very friendly and provided me with a robe, locker and sandals. They also had a small gift shop where you can purchase items in case you forgot something. I was picked up from the lounge area for my massage and greeted right away and walked to my room. Then I was offered an oil scalp treatment and hemp joint rub complimentary to my service since I was here with my friend for a work retreat. Hyatt really knows how to pamper because this massage was all about pampering with hot towels on the feet and hot towels on the face and wrapped around my head which eventually became cold really fast and didn't feel good to keep on the entire time. My massage therapist started with the scalp treatment first which just consisted of her pouring tons of herbal oil on my hair which was drenched in oil by the end. What happened to the scalp massage? Oh yeah that never happened. Moving onto the massge itself, I can't say I really enjoyed it since there were too many bells and whistles and I was looking for a simple massage. It wasn't bad but I just wanted more time for the actual massage itself instead of the little pampering methods. Overall, a different experience but wished they focused more on the massage details instead. They also offered a lounge area where you can relax before or after your service in comfy sofa chairs, snacks, coffee/tea and cozy blankets. Parking is located right below the Olive 8 Hyatt building or you can choose to do Valet parking at main Hyatt hotel across.

RIKKI PARR

Had a good experience until the end, I had purchased a couples massage for my mother for her birthday. I certificate said I quote " couples hot stone massage (60 mins each) $140". Of course they make you pay at the end of the session. Well when they tried to charge me another $140 I was puzzled because I had bought a couples package, well they forget to inform you that the couples package only covers one person! No where in the certificate did it say it was $140 each. I was very upset! The manager was as rude as she could be to us, trying to make us feel stupid! Well, all we felt was robbed and very angry when we left!! Very disappointed with management!

Rachel Green

This might just have been the best pedicure I've ever had. The technician did an amazing job on my calluses and the paint job is flawless. The relaxation area was lovely with snacks and tea. Everything seemed very clean and well appointed; all staff members were incredibly friendly as well. I also appreciate that you can valet park at the hotel for $8 for up to 6 hours when visiting the spa. The only negative thing to say is the pedicure stations weren't very comfy to relax and enjoy the massage. 4.5 starts rounded up to 5.

Virginia Hickox

Wish the salt pool they market as high dollar entry for day passes was not shared with main hotel. Only because despite going 10x there are always families aka kids. Kids are fine but kids and pools is loud fun splashing screaming and not the relaxing spa experience you pay for. They also don't tell you this upfront so that should be more transparent and I would not have had issue with it the first time. Let people know what they are paying for.

scrubs andblush

Wonderful experience for Elaia! I got a manicure, pedicure, and eyelash extensions. The service was wonderful and everyone was very friendly. Highly recommend

Holly Clark

I'm mixed! As a day spa it's very nice. I didn't use the pool, but the sauna was one of the better ones I've been in. I came on Thursday evening, so it was mostly empty and quiet which was nice. My massage was a relaxing experience. They use a lot of hot towels and I was very comfortable. I told my masseuse where my problem areas were (upper back) and we decided to just focus on the top half of my body. I felt like she reallllly focused on my arms, which was weird considering I told her where I wanted to focus on. I kept thinking "okay, she'll get to my upper back soon..." When she finally did, she only did for two minutes and then my time was up. I felt very relaxed afterword though, so I thought maybe it was enough. The next day, my troubled spots are still troubled. I don't feel any better than I did when I came in, so on that aspect, I'm pretty disappointed. The rest of the experience is nice. They are very accommodating and mostly friendly. I might try it again some day, but for now I'm gonna try to get my boyfriend to get out my leftover knots.

Michelle Mccrave

Great to use the steam room after a wonderful massage

Danielle Bell

I've loved this place for a long time, but it was finally time for me to admit things are not as good these days. They've tightened up rules around facilities use due to overcrowding, at least one of the estheticians is fairly rude and unprofessional, and the receptionists on a whole are not friendly and unfortunately are not empowered to provide an excellent customer service experience.

Rahima Haji

Rejuvenating spa

Kim Emery

Amazingly relaxing experience! Massage w/Eric was perfect & the facial was FABULOUS w/Magen!!! Highly recommend Elaia Spa!

Katia Ruiz

The facials with Shonda are wonderful!

Sean Brennan

60 minute sport massage with Stacey was amazing.

Luiza M

Average spa. Average massage. I didn't think it was worth the money.

Chris Berg

Lavish and proper spa experience, with great options and strong service.

Kelly Hennessy

My daughter and I stayed at the hotel attached to the spa on a Mother and daughter night in Seattle for her upcoming 18th birthday and it was amazing. The staff was informative about all of the perks we were welcome to enjoy before and after our treatments, the therapists were wonderful, the array of snacks and beverages were yummy, the amenities at the spa were great to assist us in prepping for our day prior to leaving and the pool, saunas and jacuzzi were all very clean. We felt very spoiled and very grateful.

Maria Pope

My favorite spa by far! Service is impeccable, super clean and you can use the hotel pool, steam room and sauna as long as you want too afterwards. Eric is amazing!

sila giorgio

Great facilities. Big space. Treatments are good. Staff is very nice.

Jacob Sullivan

I’ve been a big fan of Elaia for the past few years. It use to be the best hotel spa in downtown Seattle. I was very disappointed today. We ordered a couples massage, but were put in separate rooms. Not the end of the world, but still disappointing. The attendant said they would tell the front desk about our disappointment. My massage ended and they took me to the sitting area. I asked that they tell my companion where I was. Instead they took her to the locker rooms and it was 30 minutes before we figured it out and found each other. Very frustrated. When I spoke to the receptionist she said the couples room had been available the whole time. She apologized and offered me $25 off this visit. And then asked me if I wanted to add $50 gratuity to the bill. Really? For the number of times we’ve been to Elaia, the amount of money we’ve spent, and the frustration of today ... there are other spas.

Igor Peev

Loved it

Erin Urban

Absolutely wonderful experience! I was able to book in short notice. Excellent deep tissue massage that worked out the travel kinks. I had more energy after the massage and felt great!

Jane Lu

I got the elaia signature and asked for the massage therapist to focus on my sore shoulders. The massage was okay but wasn't as nice as some other massages I've had in the past. My shoulders were still sore the next day. The front desk words how much you want to tip in a loaded way "since you didn't have any problems with your massage then a 20% tip is fine" to pressure you into tipping so much. I don't really think it was worth the money since this place is pretty expensive.

Reecha Bharali

I loved this place. The massage was perfect and you can really relax at the relaxation lounge. There are a bunch of magazines to browse through with some awesome aromatic teas. The steam room is pretty big with the pool attached to it. The receptionists are pretty friendly and give you a quick tour. I am looking forward to my next visit.

Richard Fuller

This spa on the second floor of the Hyatt at Olive 8 is amazing. Everyone is super polite and friendly. Their locker rooms are big and clean and there's a nice waiting area while you wait for your services with amazing refreshments and snacks.

s bucks

Men's steam room is not hot at all. There is a layer of slime (mildew) on the floors, walls and sitting area. Tried wiping it with a towel and it's all brownish. I notices there are lime buildups along the granite slabs. Darks spots (mildew) on the shower walls too. God knows what kind of bacteria and fungi is being grown here. Should be reported to the health department.

Jennie Barrientes

They have great staff, treatments, and the most relaxing of environment. I will be going back again!

Gina Catapano

Best Spa in Seattle

Tracy Carry

Horrible spa