Reviews of Bluemercury (Spa)

Coletha Albert

Nice and clean

M Nation

Love this company and what is stands for staff are friendly great atmosphere and place to work

Kjerstan Matson

Just what I needed Came in fairly close to store closing to pick up a new sunscreen, as my daily sunscreen had just ran out. Associate was very skilled and helpful. She greeted us when we came in even though we were dressed very casually. She didn't rush us or stand over our shoulder the whole time. She knew exactly when to check in on us and offer help and when to step back. I was very pleased by the quality of the service, and I got just what I needed. Thank you bluemercury! It's a rare occasion these days I actually experience high quality customer service. I will definitely be returning.

weena guevara

Lots of good natural skincare selection.

Jhenn Whalen

I walked in about a week ago, curious about product lines, when Diane approached me and suggested a facial to better know my skin needs. I've never seen myself as a 'facial person' - too rich for my blood. But she was so warm and compassionate, I came back the next week and requested her for the Modern Facial. This has been one of the best things I've done for myself - you really do get what you pay for, and I'd rather have an uplifting experience by someone knowledgeable and truly compassionate like Diane. No one is pushy or obligates you to buy the suggested products to maintain care (I only got about half the line, but we agreed it would be a good foundation for my delicate skin), and I really appreciate the customer service being oriented on satisfaction of experience instead of up-selling. I'll be back in another few months, so glad to have found these wonderful people!

Sheryl Call

I love the spa which is a well kept secret. The esthetician Diane Shelley gives amazing facials. She has shaped my eyebrows and I look 10 years younger thanks to her expertise. Following her product and skincare procol, I have enjoyed healthier skin. I have also recommended the Blue Mercury spa services to many family members. They loved their spa experience with Diane. She creates such a refreshing and relaxing atmosphere. She is truly an expert in her field!!!

MM Singh

Came into this store looking to get some hair products and feel that I was racially profiled, as they had sent in a security guard to unceremoniously hover over me. Or perhaps was judged to be of a certain socioeconomic status. Will never return to this rude, offensive, judgmental store. Go elsewhere if you are not White and spend your hard earned money where they will treat you like a real person.

B Chan

I first learned of BlueMercury back in 2009 when I lived in NYC. I love this beauty boutique because they carry a very nice selection of top notch quality brands including their house brand. I was thrilled when they opened a store here in Seattle. This is where I get my fabulous facial from the lovely Diane who I’ve been going to for years! She’s an amazing esthetician and person! I highly recommend BM, exceptional products, facials and customer service!

Elizabeth Watts

Incredible customer service