Reviews of Spa Minérale (Spa)

Tamisha Abrams

This place is amazing and money well spent!

Celeste Dunn

Love it!

Melissa Salinas

This place was wonderful. With a few issues which is really just communication. When I schedule massages for 5 people I was not told that they also have a steam room, sauna and whirlpool tub. However upon arrival we we checked in with the receptionist and had another lady come out to great us and take us back into the spa area. She was wonderful, she showed us lockers, brought us our robes and sandles and brought us to the waiting area for the masseuse to call you. In the room were comfy couches and cucumber watee. We were called back quickly and all had wonderful massages. After we were done we were offered a complemtary beverage (we all got mimosas). We enjoyed the steam room and sauna, but did not take advantage of the whirlpool because we didn't bring suits. I had also called days prior to cancel a facial and pedicure but they hadn't updated their system. They were very apologetic and fixed it with no issues. Another member of our party had a medical emergency last minute but the spa was very nice and didn't charge us for missing the appointment.

betty Paul

Christal is great.

Nikki Wallace

Just went here 2 weeks ago and there was mold around the hot tub in the womens locker room, the air conditioning wasnt working in there so I could not use the steam or sauna. When my husband and I went to check out from having our couples massage, we were told that our massages were $25 each more than what we were told on the phone at the time ofbooking, and they charged us $10 each to use the couples waiting room without telling us up front. For what we paid there, we could have went to a much better spa. Very disappointed and left a message for the manager and have not received a call back.

Milad Ghasemi

This place is beyond what you expect from a spa. Warm and friendly environment along with nicest and most skilled therapists you can ever ask for. Overall, it is a beautiful, clean, and happy place to treat yourself.

Travis Chelgren

Great spa with nice amenities. Masseuse gave one of the best massages I've ever had. Would definately recommend.

Britt Valentine

This place seems to have gone downhill.... Mold all around hot tub and the showers were very dirty

Julie Gerner

Excellent staff and services

Deidre M. D. Oliver

My friend and I went there to celebrate our 30th birthday. I made the appointment for our massages, and manis and pedis, which I double checked twice. All services were done well. My complaint is with the customer service. When we reached the receptionist, she confirmed with me what I had ordered. My friend said she was getting the same thing and the receptionist said, “Oh, you are too?” Not a big deal but made me worry that I had made a mistake with the reservation. Once we were dressed and ready for messages, my masseuse came and got me. Hers just waited in the hallway and never called her name. When I saw her, I asked if she was waiting on my friend. So I went and got my friend for her. (At this point I’m embarrassed and was becoming more certain that I messed up the reservation). After the messages, we were escorted to the waiting room but not given further instructions so we went to find someone who can tell us what to do. Once we were called for our manis and pedis, my technician had me sit down and started my feet soak. My friend’s technician had disappeared. We asked my technician what my friend should do, so she sat her down and started her feet soak. Throughout the service, my technician was very professional. Her technician was not so much. All that to say, I was treated very well. My friend was not. This made the whole experience very disappointing.

Christy Ferko

The facility itself was nice and well staffed, but the blowout I received was a total disaster. First, the stylist didn't want to wash my hair- she said it wouldn't hold well- I insisted she was my hair because I know my hair and could tell she was being lazy. Next she told me she was skipping the scalp massage because she didn't want to get conditioner in my roots. The result was sub par. While I waited on my friend, the next client was given the same, "let's not wash your hair" schpeal. I wouldn't have tipped, but the receptionist asked what percent I wanted to tip and I was on the spot. Eyeroll for not having a receipt with a tipping line. After I left, my friend told me her stylist offered her a complimentary cocktail that was "part of the price"- of course, I was not offered this. I'll never be back to this resort anyways (was only there for a wedding) but hopefully this review can help others in the future.

Domenic Diaz

We had a massage, facial, pedicure that was out of this world! Every single one of the technicians were extremely friendly and very professional. The spa was very clean. This place is phenomenal!

Andrea Roncal

Booking was a breeze and the massages and manicure were great. I decided on Spa Minerale because they have a great selection of wellness massages. I went with a magnesium massage and it was fantastic. My masseuse got all my knots and was very professional. I took advantage of the two saunas and it was great. Only complaint was they were darker than I'm used to. There is also only one lounge where everyone receiving any service waits. Its very nice but isn't very big so you definitely need to use your spa voice. Highly recommend for a day of pampering.

Marnilyn Ramirez

This place is awful. I had a prenatal massage scheduled and the person taking the appointment did not ask how far along I am. When I got to the massage room, the guy asked me and I said I'm on my first trimester. He said couldn't do a massage on me and directed me back to the receptionist. When I ask the receptionist if I could just cancel since I was only there for massage, she said they will still charge me $150 even though it's their mistake in the first place. I ended up getting a mediocre facial and paid $160. I will never go back to this overpriced place who doesn't have the regard for their clients.