Here we offer you all the information of real people who buy the services of Risana Day Spa (Spa) in the state of Virginia.
Nowadays this business has a rating of 4.2 stars over 5 and that rating was based on 176 reviews.
You may have noticed that it has an average rating is really positive, and it's founded on a very large number of feddbacks, so we can say that the assessment is quite faithful. If many people have bothered to value when they are pleased with the business, it works.
You know that we do not usually stop to give evaluations when they are positive and we usually do it only if we have had a problem or incidence...
This Spa is classified in the category of Nail salon.
This place is beautiful and they do a wonderful job! I prefer Connie because the tips she does are not as thick as the other and turn out beautiful! Totally recommend
Excellent service. Went in one hour before closing and they were really busy but yet took excellent care of me. Even after closing they weren’t trying to rush the service and my toes and hands feel and look awesome. She even offered to add some cute glitter after telling her it was my birthday the next day. It’s definitely worth the 30 minute drive for me!
Every time that I come here to get my nails done I get nothing but great work and hospitality! Mai is such a wonderful nail technician and highly recommended to anyone who “knows what they want” or “picky” like I am! Thanks again
Long story short, it was an awful experience. The customer service is horrendous. Our techs were rude. My guests tech overcharged us an entire extra package. She and the cashier debated over a price after which the cashier says " you really charged that?!" He was so disgusted he left. My tech was rude and unpleasant. I was cut several times and was visibly bleeding probably due to the extensive conversations with the other techs. She was even mad because I cringed while she filed my cuticle (which bleed and hurt for a week after my visit). The quality was mediocre, my nails were uneven and shaped awkwardly. Overall, the customer service is seriously lacking in addition to over pricing. Not recommended and will not be returning.
I can't explain to you how mad I am. I made an appointment online and requested Bella. I received the confirmation text Wednesday July 31st and showed up today at 2:50 for my confirmed appointment at 3pm. I sat there for a few minutes because I know sometimes previous appointments run slightly over. At about 3:15 someone comes over and asks me who my appointment was with, I told her Bella. I tell Bella I received a confirmation text and show it to her. She says " Oh um I don't always see the online appointment reservations". Ummm okay, I came from the City of Alexandria a 35 minute drive.I can't put into words how angry I am. No one tried to fix the situation and just let me walk out the door with a weak "I'm sorry" from Bella. I came here because through word of mouth from family. I'm so angry and now need to find somewhere else to get my nails done. 3:51pm. After speaking with a manager, I see Bella standing outside talking to someone sitting in a car. Just let's me know how unprofessional she is and I'm glad I didnt spend any money in this establishment. Bella saw me get out of my car and walk back in to speak with a manager. Said manager let me know that she told Bella to call after the online confirmation came through on Tuesday July 30th. I recieved the text confirmation of the appointment Wednesday July 31st and no follow up call. The manager did offer discounts and I declined.
Excellent service! Went in one hour before closing and they were really busy, yet they took great care of me and my toes and nails feel and look awesome! They weren’t rushing the service even after closing so I appreciate you making me feel special and adding the cute glitter for my birthday nails!
Jessa is amazing!! She is very professional & sweet. She took the time to listen to me & perfect my nails exactly how I wanted them! The salon is also a beautiful environment. They even offer free drinks! If you’re looking for an adorable place to get your nails done with a talented technician, look no farther!
My 2nd time here and I could state the negative first half of my 3 hrs here tonight. But what people are looking for is who is good. Thank you very much to the salon Manager Timmy who gave the best customer service and didn't let me leave upset no matter how much I tried. He made sure that I left happy with my nails. Way past closed it didn't matter, he is dedicated and listens well to your desire outcome. My nails are beautiful and ready for Christmas thanks to Timmy! I will be back this time requesting him specifically he's great! First review ever left but the experience with TIMMY truly deserved a review for his awesome work. THANK YOU AGAIN AND AGAIN!
I go see Rosie every time! She always accommodates to my schedule and does an amazing job! She’s the sweetest and always does my nails exactly how I want them! My mother only goes to her! We love our Rosie
VERY RUDE! Overpriced.
Update!!! Unfortunately and FORTUNATELY, YANNICK no longer works here. There is no other reason to go in my opinion, it’s a pretty dirty salon! Received the most amazing blow out by a most amazing soul! Yannick is her name and "taming that mane" is her game! After coming back to the DMV area, I've searched for a stylist that would be able to wrangle my thick but fine, curly ringleted natural hair. Blessed to have found Yannick. She is so knowledgeable and understands that every person's hair is different and should be treated as such. The products she used for shampooing/cleansing and deep conditioning were superb and aside from OUIDAD's salon in NYC, I have not seen anyone who can handle my hair with such ease! Anyone with any hair type will have great success under her care! (Before and After pictures attached)
The price I paid for my nails definitely did not match what I got. My nails are shorter than I wanted, they are crooked and rigid on the ends and the design is sloppy. The supposed "chrome" does not look like chrome, it just looks like silver glitter polish. This is the first time coming here and I wont be back.
From the time you walk into the spa you experience a calming atmosphere. Linda is a professional nail technician. She ensures your nails are beautifully done. She never disappoints with skillfully applied nail art. If you ever visit this salon please ask for Linda. You will not be disappointed.
Tried it. Not very thrilled with it. Pricey too
Brought my sis and they took us in right away and even offered us something to drink...which is different from other places very nice staff
Rosie does an outstanding job!
I've been going to my nail tech for 6 yrs and she always makes me happy. She does an amazing job every time and it's worth the money.
Tracey is absolutely the BEST at her craft. She is truly amazing and cares about you as the client. She is strictly by appointment only which means you have her full attention.
After greeting at the front desk I asked for a price list and I was told it was on line only. When we were selecting the colors I asked the price for a gel and mani pedicure and I was told $60 dollars. As I am sitting down I am offered a price list (?). As a curiosity I double check and I am told $85. The young lady explains me there is a $20 extra for gel. When I ask for the manager she tells me the supplement is $25 and that price list I was just given is wrong. We have been here before and like it. However today we left due to lack of professionalism. As suggestion ask for a price list and double check what you are paying for otherwise you may be surprised with a bill that is way higher that expected.
Thank you Tiffany for the great mani/pedi! Always enjoy our discussions about life too.
Tiffany is WONDERFUL. I’ve been going to her for awhile now and i have never been disappointed. She does exactly what you ask for. She is a great nail tech and I encourage everyone to go to her.
My first time here and service was amazing. My husband and will be returning for another pedicure.
Such a nice spa!!!! LOVE my nail technician Terri!!!
The workers are not friendly and my pedicure was basic but overpriced
I had Terry Do my nails she is a Magician ..always so very kind and patient it's all a bit pricey but worth it..
Micheal did a beautiful job and he made our first time visit very warming, welcoming, and very professional. He was on point with his work.
Only negative was I made an appointment for 1130 but wasn't seen until noon. They were very apologetic and I will go again as the manicure I got was great.
I have been going to Mylie at Risana Day Spa for a few years now. The service is always impeccable and Mylie aims to please. If I feel like something requires correcting (nail color, nail shape, etc), I’m always treated graciously no matter what the need. I would recommend Risana Day Spa!
Rosie is the best
Go see Tiffany!!! She’s amazing! I only go to her, she does a great job with dip powder!
I absolutely love Risana Day Spa always leaving out with a smile
The welcoming people and ambiance are what make this place stand out. Great pedicures and prices too
I have been going to Ibiza for manicures and pedicures ever since it opened. Kimberly does a wonderful job with taking care of my nails and toes. She is an expert. I could not ask for better service.
Excellent hospitality!!!! Such a family environment from the workers.
MyLie is GREAT! She makes sure her work is PERFECTED & very attentive to detail
Excellent customer service & work. Definitely my favorite spot in Woodbridge! I recommend Bella or Mylie although everyone is great :)
I was not happy with my color!
Wonderful place to relax, all the staff are so sweet !!
The atmosphere is Awesome and the service is good, but a bit expensive.
I love Risana! The service is incredible, the wine is great, the staff is super friendly and Monique and Tracy are incredible nail technicians! If I could take them to Florida with me, I would!
Linda (Linh) is awesome!! Best nail tech!!
Amazing place. I went here on my lunch to get a fill and everyone was attentive and polite. First place I’ve ever went that didn’t cut multiple fingers with the nail file. Music was on point too!
I love this place they make you feel so at home
Holly is the best for pedicures!!
Love this place...Introduced to this place by my daughter. Not from this area but this place is a must when I come to Virginia. Tim does a outstanding job on nail, pedicure,facial all services....highly recommend this place and be sure to ask for Tim.
HORRIBLE! Not worth the one star, the worst nails ever in all catergories. Stay away no matter how desperate
Beautiful place well decorated, Mylie was very thoughtful!!!
Good service and decor.
Trish is absolutely amazing! She takes wonderful care of her customers and is so personable! Ask for her!
I enjoy coming to this nail spa. The staff is very friendly and always ready to assist you . The place is clean and welcoming . As always , Tiffany made my nails look wonderful !!! I had a manicure and a pedicure done today.
I literally love it here many professional and good nail tech, friendly and kind and there work speaks for itself. Bella is my all time favorite! ❤️ She’s literally amazing.
Exceptional service and exceptional work. I love L.T. My nails always look great. I've had several different manicurists and, even though L.T. is my favorite, I've always been happy. The staff always offers a beverage and a light snack and they always treat my 12 year old daughter and I with respect and care.
Tiffany is AMAZING
My favorite girl is Bella she's amazing!
Stopped by while waiting on my son and I received a sport Mani/Pedi...had to take care of me! My technician, Linda was excellent in getting me back into my pampering routine! I will be back!
Very elegant and professional business. The techs treat the customer like royalty. Visit Milie for trendy nail designs!!
Decided to go here because I didn't like going to my normal nail salon. I got a gel manicure that chipped in 2 DAYS! I don't know what this nail tech did to my nails but every day my actual nails were breaking off. By the end of the week, my nails were chipped and at least 5 nails were broken off. She also used the electric filer on my natural nail beds which I believe weakened my nails. WILL NEVER GO BACK HERE AGAIN & I DONT RECOMMEND THEM!
Mylie was fabulous! She was very nice and understood what I was looking for. She takes her time and made my first time experience great. I will be coming here from now on. !
Came here for European Facial, and it was awesome! Super recommended!
Thank you for doing a good job on me
Favorite nail salon in Woodbridge!!! Beautiful set up, drinks, good music, and an amazing staff. Tracy Vo has been my nail tech for years and has been perfecting her craft ever since. I know even if I was to come in on a day she wasn’t working, I would be well taken care of regardless. If you’re looking for the biggest and trending styles of nail art and waxing I highly recommend this place 12/10 :)
My nails didn’t even last 2 weeks I paid 60 dollars for eyebrows and acrylics all my rhinestones popped the crystals aren’t Even real 4 of my nails come of in like 2 days the nail polish is chipping when she did my eyebrows she plucked them so hard I had Welts don’t come here PEROID
Had a lovely time, would recommend!
I loved the place and the atmosphere but I don’t understand how $60 turned into $105 I don’t think I’m going back .... too over priced and I didn’t get anything out the ordinary done .
Bella is the best and sweetest I love this shop
Rosie is my regular nail tech, she is attentive and amazing!!
Love this salon so much been coming here for three years! Great service every time!
I've been coming here for a very long time. This is the first time I was not acknowledged when I entered the salon and completely ingnored. The customer service was one of the main reasons I came here. I will not be coming back.
Unless you have an appointment with someone you know, I do not recomend this place to anyone. Been there multiple times without an appointment and they are able to take me within 5 mins, but they are never able to do what I want and I always leave disappointed. And everyone has an attitude, even the lady at the front. The place is beautiful but the vibe is just ugly!! Never coming back.
Tiffany did a good job.
Love ❤️this place. I have been coming since 2015 however I follow my nail tech “Miley” she is amazing It’s hard to find someone who is consistent and does silk wrap.
Everyone I go to Risana Day Spa I get exactly what I ask for! Ask for L.T. When you go she goes a perfect job you every time! Very beautiful work!
Maggie and Bella did an amazing job on my nails!!! I will be making this my new nail spot!!!
Love how rose works my favorite Great place friendly people love it i definitely recomend this place ❤❤
Went to get my acrylics taken off. The guy got another plastic nail piece that was already on top of the table and started prying the acrylics off. He then got underneath my real thumbnail and started prying. I kept exclaiming that it hurt but he just kept going. The guy TORE the middle of my thumbnail IN HALF! And then acted as though it didn't happen by attempting to file the broken nail, only to cause more damage. I only went here because of the good reviews. Please just don't go unless you are a well known customer. Even excluding the damaged nail, the workers were rude and seemed like they were just trying to rush me out the door.
I came here with a disaster from another nail salon from just a few days ago. Miley hooked me up and I'm so happy. Good work, fixed everything and smiled the whole time. Wonderful. So happy!!!!
Tiffany is amazing! Her work is always flawless and will do whatever you ask without hesitation! Go && ask for her!!
Omg i love this place so much!! It’s so damn cute and they have a bar which has different wines so if u wanna get your nails done and drink wine you can!! Bella is my favorite! She’s doesn’t take a long time which some nail techs do and I appreciate that but she’s so good she doesn’t have to!! She’s also super super sweet so book her ASAP because she gets booked very quickly. And also TIP YOUR NAIL TECHS. they only make a small percentage of what you get done!
I have been going to Risana Day Spa for probably a year and a half or so now. I have only seen Trish and she has been amazing. She always has great suggestions and helps me decide what would look best when I'm not sure. The building in general is very clean, the receptionists are welcoming and helpful, and they offer refreshments as well! All of the nail techs bend over backwards to help you and make sure you leave happy, on more than one occasion I have had several help me choose a color that I've found in a picture. ( Yes im that person) and even personally brought them to the station im at and swatched them for me so I know what they will look like. The pedicures and waxing services are nice as well. Overall I am very happy here and as long as I am in the northern virginia area I will continue to go to Risana Day Spa
She did my nails so well!!
Risana Day Spa’s atmosphere is clean and relaxing- it’s truly a spa and not just a nail salon. You can expect calming music, completely drinks and snacks, and the best customer service! I regularly see Hellen by appointment (she takes walk-ins too). Hellen is consistency great with my gel manicures and spa pedicures. I never feel rushed and my gel manicure lasts the longest when she does it. Hellen also gives great massages! I’ve visited multiple nail techs and massage therapists, and have only had good experiences at Risana Day Spa, but Hellen is by far my favorite!
Costly nail spa! I was here for 2hours just for a damn pedicure. Now I’ll wait and 30mins for a gel fill which means if you don’t schedule an appointment on a slow day you’ll be here for 4 hours for no reason! I mean it is what it is. Ask for Rosie for everything because the pedicure lady I had was slow spoke little English but did a fair job. Still 2 damn hours??!!?? Smh
I have been coming to Risana Day Spa for about 3 years and every time they treat me like the first time the staff is very pleasant and friendly. Very good service would not change them for anything. Mili is the best súper recommended this place.
This salon is the best great customer service, and honestly I would 1000% recommend Bella she does wonders!!
Michael is AWESOME!!!!! 5-STARS!!!!! Michael is truly a perfectionist and gives more than you expect; BEAUTIFUL NAILS and ensures you will be HAPPY leaving Risana with a BIG SMILE!!!! Make an appt today; you too will be absolutely SATISFIED with ALL RISANA DAY SPA SERVICES OFFERED!!!!!
Best salon that you ever wanted to come get pampered at . It’s like joining a family at every experience . This spa is like going to Chick-fil-A for your nails. Michael A.k.a. loco makes your experience Worth every penny
Tiffany is my nail designer and she does a pretty good job. She knows how to treat people and does it just as you want. The place is nice and everyone there is great
Great customer service
Nice place up to date music. Great lightning Rosie who did my nails was great. Very nice lady definitely would recommend it. So if you read this definitely go check it out !!!!!
Love Everyone there Maggie is my girl!
If you come here, please come and see Miley. She’s so sweet and she really takes her time. She’s one of the best! They are lucky to have her!
I went to Ibiza Nail Salon in Woodbridge, Va on 7/09/16 and received the most terrible service. I requested a simple fill-in and was verbally abuse by the staff. One of the staff; who approached me without giving me her name ( a young female with short hair)told me I couldn't choose a nude color because I'm too black.... I was so hurt to be racially excluded and when I asked her to explian she told me to stop arguing with her. Then another worker name Lisa ( who was new) did my eye brow wax and permanently scared me in the process. Those two young ladies were racist, rude, and unprofessional. If that is the quality of staff they're hiring I would recommend that No One; especially Black Women go there. Spend your time and money elsewhere.
Love the ambiance and the service. Even though I look for a quieter place to relax when getting my nails and feet done, I will still return.
I've been coming here for almost a year now and I usually go to Trish and she's amazing
Love the service and the treatment and luxury of Risana Day spa. Be sure to check them out!!!!
Love this place
I received a gel nail fill from Linda. I received excellent service. Her patience and eye for details met my expectations. I enjoyed a cup of coffee and bottled water while being pampered by Linda. See her again in 2 weeks!
Rosie doing very good job for me a never change her for another person ❤️
Tracey Vo is lit!!!!! Best nail tech in dmv
Mylie and Rose are amazing! They both take their time and always make you want to come back!
I always see Bella and she is amazing! She takes her time and always perfects the shape of my nails as well as the design/color. It’s hard to find a good nail tech for acrylics but she is hands down the best. Thank you Bella!!
They have different prices depending who you have. Always get someone rude there so I stopped going.
Second time visiting and this place does not disappoint! Nice set up, reasonably priced and Tracey does amazing work.
When I come I love to see Mylie, and she’s absolutely great HOWEVER, they recently hired this young lady at the front desk who clearly doesn’t know much about customer service due to her poor service and people skills. She is by far very rude and unprofessional. She shows favoritism and even let another walk-in client who came AFTER me go ahead of me and her excuse was, “well she comes here all the time” like if I didn’t.. they need to do a better job of who they hire to greet their customers because that encounter right there will push their clients away because of that girls horrible attitude.
I will NEVER return here. I came in with my mother since it’s her birthday and ther service we received was awful. The lady had an attitude the whole time, wasn’t welcoming at all and treated us poorly. I told her that if she was in a rush she should get someone else. I’ve been here before and got good service. I rather drive an hour to go somewhere else that will make me feel welcomed. I’ve worked in the industry before and I know for sure you have to make your customers happy and with these nail techs I am not pleased. I’m embarrassed I bought my mother here because she deserves great service.
Tracy is the Queen.
Tiffany was awesome!
I love it here, they are professional and really know how to actually do nails! My nail lady tech is Linda, she always takes care of me and never fails at what i want ! Thank you Risana Day Spa ! ❤️
NEVER ALLOW KIM TO do your nails!! Me and my friend made appointments for 6:30 pm yesterday and got there 15 minutes early to choose our colors. My friend had an appointment with Tim who was amazing but I had it with Kim and let me tell you that you should never let her do your nails. I enjoy getting my nails done, it's supposed to be relaxing but this lady is a B. She came up to me 6:20 and started asking me if I chose a color I said not yet and she kept bothering be every 10 seconds, she even said that it doesn't matter! She kept coming up to me and asking: did you pick? Did you pick? Did you pick ? I said no I need more time and I was going to ask her for a nice white and silver gel polish and she just took two random ones and didn't care that I was looking for an actual silver not just sparkles and didn't give me the true white I wanted but a cream and she just left and ran to her table so I followed her. I was there with a friend and Kim tarted saying how I have a lot of cuticle which is first of all not true second of all it was sooo rude in front of my friend ! I was vey embarrassed . And then she was telling me how my short nails won't look good with white and how nobody does the accent finger anymore so I walked out with ugly black nails with weird gold sparkle on the ring finger because she insisted its going to look the way j want it to. She was very rude, I didn't get to relax at all because she kept rushing me and she wouldn't talk to me at all. I was just another number. If I'm coming back, I'm making appointments with LT or Tim. Plus they don't have samples of the gel polishes so it get super confusing when and you can't see what the colors look like.
Courteous and friendly staff. Was greeted immediately upon entry. Service provided was nothing short of OUTSTANDING! By far one of the best experiences I’ve had with any spa. My daughter loves this place. Would recommend this spa to anyone living in the Woodbridge, Dale City, Alexandria, Fort Belvoir area.
Horrible service. The receptionists are very sweet and nice the nail techs were rude.
Haven't been here in a while. The young girl at the desk is not very professional. When asked a specific question about gel vs LCN she was not entirely sure what the difference is. The girl waxing brows is distracted and not entirely sure she should be waxing people without paying full attention. I don't care how good you think you are. A customer keeps going behind the desk and distracting the front desk girl.
Mylie is fantastic ! Just started coming year this is my 3rd time and each time I leave so pleased. Awesome ambiance love coming here...I highly recommended ❤️
Rosie did an amazing job on my nails! She pays great attention to detail and made sure I was comfortable. Will defiantly be back!
I’ve been going to Risana Day Spa for over a year now and I have no complaints! The customer service is great and Mylien and My-y does a fantastic job on my nails
My nails look amazing every time, thanks to Holly!!! I would definitely recommend this salon.
I loved it here! I work there actually, my job is fun
I went to Monique and got the sports pedicure. It is very expensive at $55 but it is worth every penny. Monique got rid of all of my dead skin, cuticles, calluses and a corn. My feet feel baby soft afterwards. In the past I have gone here for massages as well and they are awesome especially for pregnant women.
EDIT: Terrie no longer works here so I don't come here anymore. She's now at Vivan's Nail Spa off of Old Bridge Road where the Giant is. I can't speak for anyone else who works here currently. The first time I came here I wasn't happy with my nails at all. I decided to give them one more try and I've been coming to Terri ever since! I'm very picky but she always listens to what I want and makes it happen! The salon is also very nice beautiful inside. They always offer free drinks as well. They also offer other spa services such as massages and facials but I haven't tried them, yet. P.S. The lady I went to the first time no longer works there lol.
I love this place. Timmy is THE BEST. I cant stop looking at my festive nails !!
Michael has been my person for close to 4 years. He takes the time to listen to what I like and remembers when I come in to subsequent visits!!!. There is no technique that Michael has not mastered with nail decor .. he is the go to person.
Nice nails! Great service
Very good service
Did a great job!
Daniel is amazing, and kind. He takes his time and is a perfectionist.
I recommend Miley, she was amazing. She took care of my nails with such precision and has them looking Gorgeous!!!! All i had to do was tell her how I wanted them and what i wanted and She made sure I loved it when she was finished
Wonderful staff/tech's who are attentive to their customers, provide great mani, pedi, facial services.
I get my nails done by Mylie all the time! She’s ver accommodating as well. Whenever it’s not right she makes sure she takes care of you. I only allow her that’s it!
Got oval shaped pink and whites about 4 days ago. The nail tech left all sorts of dried acrylic globs under my nails that should have been filed down. For what you pay, this is so trashy.
The salon is HORRIBLE... They don’t use the best products and Customer Service is terrible! All my real nails broke. OVERPRICED!!! ☹️
Very clean and professional. I’ve been going here for a few years and am never disappointed. Great prices for the quality of work. Highly recommend.
LT, is the best she always do a great job. Always a great experience... Thank you LT
A trendy and comfortable salon that much larger than it looks from the outside. I had little to no wait time for a walk in first experience. I had the BEST pedicure I’ve ever had from Helen and Tiffany helped to bring a custom nail design I had to life just in time for a weekend wedding. Complimentary drinks were a nice, hospitable touch also!
Horrible is all I can say. First, I sat down and they don't even talk to you... Call me old fashioned but I like to chat with my nail tech. Second, the guy that did my nails cut me twice because he was going so fast and was really enjoying his conversation with his co-workers (he only said 5 words to me) third when he could not do my design I hated it and he got mad at me! (Can you believe it?) caught and attitude, didn't think I could see him rolling his eyes and making faces to his co-workers. I needed a fill so bad that mistakenly I let him fill my nails. I then said don't paint them because siting there for several minutes with his attitude and lack of customer service was unbearable. I paid the full price for my pedicure (over priced) and a fill. My nails look HORRIBLE (all different shapes) and my painted toes (and I mean skin) are even worse! Waste of money and horrible customer service. Not one time did they ask, How was your experience? How was you tech? Did you enjoy the $65 you just spent?? Never again and I will make sure I try to warn others!
Did not understand what I wanted done. Was asking for nail art with rhinestones. Could barely speak English. Felt very uneasy.