Reviews of Parma Spa (Spa)

Matt Rosenberg

Highly recommend. Wife made me an appointment here for a massage for my birthday as my office is nearby. It's beautiful inside and the staff really make you feel welcome and pampered. Will definitely come back.

Samantha B

Horrible! If I could give 0 stars I would. I created this Google account just to make this posting and let people know about this place. Do not go here! Bought a Groupon.The doctor treating me said "how much did you pay?!" as if it wasn't enough through Groupon. Then she proceeded to try to sell me everything under the sun. When I kept saying no thank you, I just want the package I already bought, she forced me to buy another item just to have my Groupon package honored - mind you I had already spent $200 for the Groupon! That's bait and switch. Then they didn't even honor the services I bought by completing the work all the way.

LZ Alwazir

Friendly staff & competitive pricing

Alex Fernandez

I bought 80 minutes massage through Groupon. I made an appointment. A woman called on Sunday to confirm. The same day of the appointment, they called back to postpone one hour. I arrived a little bit earlier. I asked the masseuse if she can use a different lotion other than oil. She said that they don't have any thing else, just oil. I asked to please don't put it on my hair. I had a previous session with a different therapist who left my hair all oiled, and she didn't offer me at that time to take a shower. She said no problem and offered the shower to use afterwards. The massage was a bad experience. The oil and the friction on my skin was almost like burning sensation. The main issue was that she finished 20 minutes earlier, and then she said that because I was going to take a shower, that will cover the 20 minutes left. So she charged me for the shower!! I didn't want to take a shower but I didn't want to put on my clothes with all that oil on my skin. The masseuse and the front desk person in charge decided that the one hour massage and then the shower was covering those 80 minutes I paid. It was a all a bad experience.

Akab Alam

Horrible place, horrible treatment, the staff tries to sell products even though we spent a lot already . I had VI peel treatment. She was greedy to make us spend all our money . She also gave the products which are expired and made you think like a fool . I spent more than $1000 and didn't get any result . She over charge . Don't ever go to that place . They are robbers .

Brooke M.

Nothing good to report about Parma. TERRIBLE customer service. They cancelled my appointment TWICE in one week, with only a couple hours notice both times and I am still waiting on a refund, because they charge you in advance. SAVE YOUR TIME AND MONEY!! DO NOT USE PARMA SPA!