Reviews of Elite European Day Spa (Spa)

Samantha Morris

This is my favorite spa in the area. I have had my nails done by 3 different technicians. All of them without exception did a great job.

Gyro Hero

Wow, incredible service and staff. Place is super clean and professional. Massage was very relaxing. Will recommend to my friends and family!

Sydney Hughes

Elite is by far the best place i’ve ever been. I have gotten several manicures, pedicures, make up done for me and looking into spa packages now. I’ve had nothing but great experiences and the staff is absolutely amazing. I adore this place so much. I don’t know what I would do without any of the amazing staff members at Elite. They are all truly amazing and make this place a 5 star experience!

sarah rucker

Love this place! I called last minute and they still scheduled me in without a problem. My massage therapist listened to all of my wants and did a fantastic job! Will be a returning customer. :)

Thomas Czaplicki

Magan is awesome!

Katy Herber

Wicked awesome staff, high quality products, and also the staff is super qualified for even the most delicate of jobs (i.e. Brazilian waxes). They have great stories to tell if you give them an ear while you're spoiling yourself at their spa. I love coming here.

Kenyatta Gatlin

I took my mother and aunt for their "Mothers Day Gift" and they said it was amazing!!

Angela Hood

Great service and flexible with schedule changes. Always open to feedback too. Melissa,Miley is the most awesome of all.

Sarah Phillips

So nice ladies are great and they serve you drinks while you get it done

Melissa Evans

Beautiful salon with Beautiful, friendly staff! MELISSA along with the other talented stylists will have you leaving with a smile and your hair feeling amazing!! Thanks!!

Harrison Overcash

Gil is the Yoda of the salon industry

Kristina Urribarres

Every time I visit from LA, I make sure to stop by Elite! It’s my favorite salon in 757. Amazing service!

Elizabeth Steffen

Elite exceeds the expectation of their name. They do a phenomenal job with the utmost professionalism. I believe I have had my nails done by nearly every one in the salon and the results are consistent, I left pleased each and every time. Brows, nails, etc., they offer top notch service that I have not found elsewhere.

Renee Weyant

Massage was good, but my pedicure was lacking. I chose a neutral, light pink and you could still see the tips of my nails showing underneath, and polish wasnt applied evenly. I got this done saturday and the polish is already chipped.

Toman #9 Holding Mid Toman #9 Holding Mid

Friendly people and Sonia Is a great hairdresser

Diana Inguna Barboza

They are very flexible to schedule appointments but also very busy. Prices are reasonable but not cheap! Please is super clean and comfortable. Very pleasant to spend time there.

Lakisha Atkins

Very nice experience! Will be coming back

Rebecca Auerbach

My friend and I went there and we got jell. Both of our nails started chipping like 2 days after we got them done. Also, the lady who did my nails was very slow, and when my friend was finished, the lady doing my nails was just starting to put the first coat of nail polish on my nails. After she saw that my friend was already done she hurried up and put the nail polish on quickly. When she was done and my friend and I had payed, I looked at my nails closely and saw that some places only had one coat of polish and others had none. I am definitely not going back there.

Jennifer Smithson

Melissa is the best!!!

L G

Amazing experience from start to finish. I go to Elite for my hair and nails. The quality of service is consistently exceptional. All the employees are super friendly and the atmosphere is very relaxing. Not to mention the beautiful decor. I’d highly recommend!

Cyndi LouWho

Brilliant! I can't say enough about the service I received from Debi with my hair color, on my visit to the area. The shop was clean and everyone was pleasant and welcoming! Thanks for your great customer service!

Alisa Giordano

First time there and I LOVE IT

julio cesar

(Translated by Google) Very good (Original) Muy bueno

La'Vata Elise

My last experience in a nail salon was horrible and I don't frequent them as it is, so I've been hesitant to go into one again. But this place has made itself my spot with my sister. I greatly enjoyed my experience and the tech was so detailed and nice. We had a lovely conversation too. I appreciate this greatly. I will be returning.

Meg Lewis

Gorgeous spa! I got a facial and it was absolutely amazing. Definitely will be going back!

Jordan M

I had my first deep tissue massage and it was amazing. The staff are very friendly and welcoming and the prices are great.

G trautman

❤️

Benjamin Gomez

Greatest experience ever. The girls are professional and talented at what they do. Can’t wait to go back.

Abigail

I got a combined deep tissue and reflexology massage yesterday from Lana. I have crazy stressed out shoulders/neck from being in grad school and working at a computer all day. Her pressure and ability to get at my knots were perfect. She even put a hot towel under my neck when she moved to my feet, which I thought was the perfect touch for a sore neck. The reflexology on my feet was amazing. Hot towels were placed on my feet before she began. My feet feel like a million bucks. Thank you Lana!! I gave them 4 stars and not 5 because I wish the massage could have been longer. They don't have a 2 hour option, which I asked for when I called. I didn't get reflexology on my hands d/t time constraints. My shoulders were so messed up she had to spend more time there.

Quaran Pulley

I took my mom on a spa treat last year for mother’s day and someone recommended this place to me. The staff was nice, the place was clean so I thought it was going to be a great experience but boy was I wrong. The lady that did my mom feet cut the heel of her foot up Soo many times and didn’t bother to bring it to her attention she just put some kind of sealing on her foot and put her foot back in the water. Furthermore she cut her under her toe as well and put her foot back in the water again my mom felt a sting and asked was she cut she told her no. Later when we got home she noticed all of the cuts and a few days later her toe that was cut was now infected her toe changed colors, her toe nail came off completely it was horrible! She called to tell them about their service they were in denial that they cut her! We’re never coming back to this place and honestly whoever did her feet should be fired!

Pam Choi

I cannot comment on their actual services, but I just wanted to point out how the appointment system is flawed. I attempted to make an appointment as a first time customer. I just wanted to get a haircut either same day or the next day. I called the number, and was told I would get a call back because the receptionist had to check with each individual stylist. I never did, and so I called back and was told that nothing was available. When I asked about tomorrow, I was told she would again check with each stylist, or I could call each individual stylist to see what they would have available. This system seems ridiculous and a waste of time. I ended up calling another salon.

Vasudha Nair

Good experience

Caroline Naab

Wonderful experience! Lovely, friendly, attentive staff. Met & exceeded my expectations. Exceptional service!

Victoria Birch

I went today for the first time for a pedicure and shellac polish change. The atmosphere is great! Very calming and not over crowded. I absolutely love this place and won’t be going anywhere else!

Christopher Pine

Nice upscale day spa

Kara Cross

I recently went for a shellac manicure and was very impressed! The atmosphere is warm and inviting, and the customer service is excellent. The technician did a beautiful job and I am very satisfied with my experience. I will be back!

DeLori Norman

I love the staff, but a bit over priced

Gaemme Orduno

Came here with friends, staff were super friendly and caring, had nothing but a great time here.

Brooke Barker

Great atmosphere. Very clean and amazing packages for whatever service you may need. The staff was friendly and very attentive.

Jazzy Fizzle

I've don't believe I've written a review before, but I was so disappointed with this shop, I had to. I requested a same-day appointment for 5:30pm, receptionist checks and tells me there are two people who can see me at that time and books me with one. I notify the receptionist that I have ethnic hair, and she checks with the stylist who says yep, they can handle me. I get a text later from the stylist who has apparently never done ethnic hair before, only mixed girls, and how curly and difficult is my hair? She says maybe she shouldn't do it and doesn't want to waste my time. Why would you tell the receptionist you can do something if you can't do it? I inform her that my hair isn't terribly difficult in terms of ethnic hair and the main thing is that it needs to be dried throughly and more intensely than mixed hair. She says she can't do it (wow.) and wants to set me up with someone else. At 5:00pm. A half hour before my specifically scheduled appointment because I get off at 5pm. I inform her of this and she says oh that's the only time, and maybe I should just look around. I request to leave early just for this. I get to the salon at about 5:08 and am sent away because it wasn't 5pm on the dot. It is too late to get anyone else to do my hair, so I will have to wait until someone else can see me. I have wasted my time and requested off early for something that could have been fixed hours ago by the stylist saying "I've never done this and I don't feel confident doing it" from the beginning. Side note, why are there not more people able to do ethnic hair at this location? I am unsure if the stylists here do good work or not, but I have been warned against this location by the Hilltop Elite, and I will have to agree with them. My future appointments will only be booked with them, although this location is five minutes from my home.

Roman 777

i loved it and i will come back to do my hair again! the best hair salon in Norfolk!! The staff is so friendly! Will definitely come back.

Retr0Domin0

Very welcoming and pretty spa. I got a simple Shellac manicure and I loved how the manicurist took her time. The quality is top notch. Fyi, you will need to make an appointment.

NADEEM AHMED

Too pricey

Sandy Redcay

The review isn’t for the spa but rather for their receptionist Alina. She was very attentive, knowledgeable and friendly on the phone. Now I’m very excited to try their services. Will update my review afterwards

Desiree Allen

O. M. G. That's it. :)

Yanelys Green

Honestly one of my favorite places to get my nails done in Norfolk. I got the Shellac Manicure and it had one for 2 weeks without any chip nails. The customer service is through the roof. I would definitely recommend this place to anyone who is look for a good nail salon.

S K

Very nice people and service was excellent

Nancy Tatterson

I have been going to Elite Spa ever since it opened. The facility is very clean and a very warm and relaxing atmosphere. I have used all their services and have been very satisfied. Grissett has been doing my nails for ever and I always look forward to my time with her. She does an excellent job and has a wonderful sense of humor. If you or a love one is looking for a day spa this is the place for you!!!!!

Isabel Munoz

I want to express my satisfaction on the best customer services. Grisseth is wonderful.

Julio Grullon

Loved it!

Pamela Zimmerman

I went to Elite yesterday for the first time and had the best spa experience ever! I was there for a spa manicure and pedicure followed by a one hour massage. Let me just say that the atmosphere is unbelievably relaxing! The tall ceilings and the exposed brick wall give you a very warm and welcoming feeling. The nail technician (I think her name was Nadia) was very sweet and did an excellent job. I can't remember my nails ever looking so good. The massage therapist was also very professional and she definitely knew what she was doing as I felt completely rejuvenated after the massage. Overall, I would give Elite 6 stars if I could. Can't wait to go back there to get ready for my Christmas party!

Sabrina Gazaway

Had the best time here and was taken care of the entire time. A high quality business doing high quality work with great customer service to boot! They have a new customer with me!

Nikki Leone

I went for their spa pedicure. It was absolutely worth the splurge. I don't mind paying the extra $10 for a service that comes from an establishment that was courteous, incredibly clean, professional, and thorough. My feet were pampered and were in need of some attention considering i'm 3 days past my due date! so pregnancy has made my feet swollen and wanting of some extra care. I wish i could remember her name, but she did such a meticulous job on the paint that my nails look like they've been painted with shellac. I'm an athlete, pregnant, and artist, so I'm on my feet constantly and they definitely aren't the prettiest things you've ever seen. Walking out of there you'd think I did nothing but have foot rubs all day long. they feel and look incredible. definitely worth every penny.

Angela Armstrong

Go see Victoria for your nails!

Hilary Labat

Nice and clean and they offer you wine! Nail techs are friendly and do great work and they use quality polish and gels.

Paul Jarman

These people are amazing and have an amazing system for scheduling the independent contracted hair stylists. It's extremely convenient to set your appointment with the stylist of your choice. Do it early though, as they are all quite good and need to be booked well in advance.

armen sargsyan

Amazing!! Everyone was friendly and happy. Excellent experience!!♥️♥️

Alami Tarik ELGHMARI

The staff is so friendly! Will definitely come back.

Cheryl Barrington

Kristina is awesome! Everyone there is great! Will never go anywhere else!

Natalie R

I found out about Elite on the web, and decided to give it a try after reading the reviews. I'm a neat freak and I always pay close attention to the cleanliness anywhere I go. The spa was spotless, even though it was pretty late on the day. The service was excellent, and OMG, I LOVED how my nails looked after they were done. I got the Shellac and it lasted me a good 2.5 weeks!!! I would definitely recommend this spa to everyone. The best one I've been to in our area (and I've been to a lot).

Rachel Everett

Elite is exactly what the company name says- Elite! They truly offer a one of a kind experience and the BEST service. I've been going there for years and have always been overly satisfied with my services. Ellen is phenomenal! The place is exceptionally clean and everyone has customer service as their top priority. Michelle is great at what she does and keeps everything running smoothly. I love Elite and have not ever experienced this type of service and quality anywhere else in Hampton Roads!

Hannah Whelton

Absolutely love this spa! My hubby and I both have always received amazing service and hospitality from them. Their main wax esthetician is honestly so great! She gets it over with quickly and always makes me feel very relaxed even though putting me through torture. I’ve also gotten my hair cut and blown out by Melissa and she’s awesome! I love how it turned out and will definitely be going back to her in the future for trims. They offer so many different services and it’s nice to just have to go to one place to get it all done! 10/10 recommend.

Oxy Parker

I loved it and i will come back to do my hair again! the best hair salon in Norfolk!! Everyone is very caring The staff is so friendly! Will definitely come back. Giving 5 stars

Sandie Wells

Took my bridesmaids here and it was the PERFECT pampering kick-off. Elite is by FAR the best spa/salon I have ever been to. Since my first manicure there I was hooked on their attention to detail, personal / undivided attention, affordable pricing, and delightful staff! They treat you like royalty and as for the manicure - they work on your nails as if they were painting a delicate canvas. It's insane to me that their prices are competitive for the luxury service they offer. I seriously cannot say enough good things about Elite - I will never go anywhere else. :)

Maria Jose Holden

Great place to have a date with your friends and or Bridesmaids.