Reviews of Aura Day Spa (Spa)

jeff w

I see a lot of negative reviews but I had a great experience! The massage was well worth the cost! The only down side I had was no one was on site and had to make an appointment. But I'm sure that's due to the time of year. I would have given five stars but the lady was running late and I had to wait.

Alyssa Pollice

It’s terrible that these people at this place would charge for a service they cannot do properly. They seriously need to be checked out by the board if there even is one. Pretty sure the women doing my nails had never done a pedicure before. Save ur time and money go somewhere else.

Catrina Diggs

WORST. PLACE. EVER. PERIOD.

Erica Parsons

Horrible place to get a massage. My husband and I got couples massage with hot stones. We feel more stiff and sore than when we went in. Not relaxing at all .. And we both have 5 in long bruises on our backs. Please save your money and go somewhere else.

Rolinda Pierce

I am highly disappointed! I called 4:22pm on 10/11/2016 to make an appointment for a couples massage. The appointment was made for 10/12/2016 @ 11:00 am. My husband and I arrived early for our appointment as was told that we would have to wait until 1:00pm to receive our massages because there wasn't any one there to do them. I told them that we couldn't wait that long because we were traveling back to Maryland afterwards. Then they said that we had missed our appointment yesterday. I showed them my phone which clearly verified the time and date that I called to make the appointment. I called at 4:22 pm yesterday to schedule a 60 minute couples massage at 11:00 am this morning. How could i have missed my appointment? Long story short, it was an anniversary gift that I wanted to give my husband since he had never experienced a professional massage. I regret ever calling there. It ruined my day and ruined my anniversary gift!!!!

Valerie Sharaya

Horrible service. And they trying to get more tips. If you gave 5$, they ask to get 10 or 15$...

Sister Sister

Worst experience ever. More painful than relaxing. I don’t recommend.

Robert Valle

Good manicure and good message.

Brittany Wilson

Very friendly... But I was not happy how at the end, they put me on the spot about a tip. I felt that $5 was enough but the woman told me that the minimum tip was $10. Ridiculous. Now the next day, the top of my back, neck, and shoulders are very sore. I told him several times that he was pushing down too hard. I will not go back.

CARLA TURNER

Absolutely Not!!!!!!!! Too much to say. Deal breaker was electrical appliance that technician insisted on using over the basin of water that my feet were in. This is a safety hazard. I fled the scene. I never post reviews but I am concerned for others' safety. Absolutely Not!!!!!!!

Anna Mercado

Worst service ever. I'll never go back. They didn't know what they were doing. I had to get them to remove my nails before they were even done. Hopefully their pedicures and massages are better than their nails.

Chardie Lumpkin

I was extremely uncomfortable as soon as I walked in. I'm not experienced with going for massages but ive gone to Massage Envy once. This is NOTHING like that. We booked a couples massage from groupon for a vacation we took. The facility/building wasn't professional grade stuff. It looked like it was just something from someone's home which made me nervous about how hygienic it was. The women who preformed the massage were rough as all get out and kept trying to upsell other treatments which i know sometimes business is business but thats unprofessional to do during a customers already paid for "relaxion". My back and shoulders felt like I got beaten up the next morning. I didn't want to say this but basically it's one of those backroom massage parlors where things get sketch and seedy but you know, whatever. Also they kept trying to get more tips which is what a lot of reviews are saying and its 100% true. We tipped 10 each and they wanted more and asked for more! I didn't tip 'well" because i didnt enjoy my service. Bottom line. It was cheap with the groupon but I would honestly pay not to ever go there again.

Kraig Gossett

Very friendly, nice place just seamed very concerned about adding/upselling services. Then at the end l was bombarded by the whole staff for tips & felt like no matter what l gave they wouldn't think it was enough. Explore other options if possible.

Misty Wingo

Save yourself a trip. Don't go. They are not good people. They wanted me to cancel my Groupon voucher and pay them Cash plus more.. no thanks..

Jordan Yoder

Very professional and warm atmosphere! Best message I have ever had! This is the place to be if you are looking for a 5 star message

Ron Carman

Our experience has always been positive and professional every time we have visited. We have had pedicure, manicure, and massage.

Judy Harte

Never again. Made an appointment for a couples massage at 7:30 pm. Arrived at 7:15 and was told we were early. We waited. Woman came in and asked for a pedicure and was told 45 minutes. Then a Mom and daughter came in and wanted a manicure. They were seated right away. There were only 2 people there and not speaking English well. The guy put them in theit seats and turned on the water . We are still waiting. Next thing you know the water is overflowing. We are still waiting. Guy sitting in a seat. We got tired of waiting do we walked out. They called 3 times After. Very poor service and very disappointed. Only giving 1 star cuz I have too.

Melody Lucas

The people there are very friendly and accommodating. However, I can’t say that this was the best manicure that I’ve ever gotten. My acrylic nails were originally an almond shape, and they are now rather crooked, thick, and bumpy. They didn’t smooth them down at all. I had to file them down when I got home to make them look somewhat normal again. They’re just not very professionally done. Way too expensive for them to not look that great.

Rae Boothe

Made an appointment still waited 25 mins, but what was disappointing was i gave a 20% tip for mediocre service and she had the audacity to asked for more......REALLY!!!!

Elizabeth Beachy

I wish I could give them zero stars. My feet came out worse after the pedicure. Bits of sanded skin hanging off, rough heels, and a god awful paint job. Then they had the nerve to demand a tip!!

Pete Fiol

Went for the couples massage Groupon deal. Scheduling was easy. They called me about 30 mins prior to make sure I remembered. My wife and I both enjoyed the massage. They did upsell me with hot stones without disclosing the price which is why I knocked it down a star. Even after the upsell and tip I thought it was a good price for the service I received.

Marianne Hornung

I did not like it nail polish went came right off as soon as I left the place not sure about prices can't speak English well

Lyditra T.

Great Service. Staff were very friendly and professional. Went in, due to a shoulder injury. Left feeling completely relaxed and restored. Definitely recommend them!

Ja Smiles

Not the best place I been, the chairs were broken so no pedicure, and charged $35 for it anyways. Massage was nice except when I left what felt to be more than enough of a good tips and as I walked out the ladies sighed basically making it seem as though my tip wasn't enough.

Dulce Pereda

$50 for a fill in uhhhh ah haha nO

Cassandra D Johnson

Purchased from Groupon for nails and pedicure. WORST place I have EVER experienced. Less than 1 hour my gel Polish was coming get off. The young lady didn't put anything in my water or turn the jets on. Cut to deep into my skin when giving me a manicure. Just HORRIBLE....NEVER NEVER NEVER

Mitch Wilson

They did a great job...

Amira love

This place needs to be shut down I will be contacting Wavy 10 I was charged originally $80 for this never in my life have I ever been treated like this they wouldn’t even offer to fix my nails

Lisa G.

I received a Groupon for Christmas and called to schedule an appointment, the lady who answered the phone seemed in quite the hurry, telling me I can come any day, any time. I got there 20 minutes early, but they let me start right away. The lady who did my mani-pedi must have been the same one who answered my phone call because she talked quickly and quietly giving orders of where to be throughout the entire visit. The store was quite dirty and outdated. The employees were in sweatpants and flip-flops, dodging in and out of the back room to grab food. I have a bit of misophonia and cannot stand listening to people smacking on their food. They had some sort of thriller on their big screen TV. I watched one woman employee wipe her nose with a tissue, then use it to wipe down the sink counter where we wash our hands for the manicures (same one smacking away on her food). Needless to say, I wouldn't go there expecting a relaxing spa feeling. I got the shellac manicure and pedicure with paraffin wax treatment. It was rushed and she moved from one to the next quickly, with her starting my manicure while the wax was drying on my feet. My manicure on one hand ended up being diagonal, even after pointing it out and her trying to fix the tips. When the pedicure was finished, she moved me to the manicure station where my feet laid on several cords under the desk. For mani-pedi, it took 40 minutes. I paid the $2 taxes and asked her to make it $15, she took that as $2+$15, but whatever. It's been 4 days and my shellac is still chip-free, even after washing dishes and painting furniture this weekend. I will not return.

Christopher Wilson

The gentleman who worked on my feet was incredibly lacking in all areas of the customer service experience. He did not say a single word to me while he gave me my pedicure and would slap my foot whenever he wanted me to move it to and from the water. I noticed the same with other guests with different employees. Awkward silences, poor communication and service, overall unpleasant experience.

Taylor Saemann

These are the worst nails I’ve ever had. Overpriced & low quality. They absolutely tore up my cuticles & when i complained they continued to put alcohol on them. I’m very disappointed.... I’ll be getting my nails redone within the week. Do not go here.

Samantha Ribeiro Uchôa-Thurn

I went there for a couple massage and they even had our schedule in their agenda. Also the massage itself was awful, 0 technique! Without mention absurd tips for a non quality service.

Victoria Hartell

Really poor customer service. Wasn't worth the groupon.

Sheonna Harris

The place smelled a little weird but the massage room was fine & I must say that massage was everything. I’m glad I had a coupon

gina carbino

This was ridiculously awful. I have had many massages and this was so unprofessional amd rushed. Had appointment at 7 pm. Place locked and lady showed up at 715pm as I was leaving. Massage only 40 minutes. I do not recommend!

Stacy Phillips

The service was horrible. My daughters back is bruised. They lady kept trying to charge me more than she was suppose to. I came out 5 employees were standing there begging for tips. Horrible experience!

Margaret Doll

Great place very relaxing

Angie Ragan

My toes look great and I love that they have a tv channel form China on, it’s a food channel and it wonderful, and I love listening to everyone speak their language, my guy was so gentle with my feet, that had been neglected all summer!!! I’m very pleased!!

Patricia Malatt

Do not go!!!!! I never actually got a service there! I went in for a scheduled massage, waited 45 minutes in the room and then left!!!! Also their massage bedding looks like it was stolen from a five year old!

Aether Blackstar

Over priced, and horrible service. They don't know how to shape nails, or how to apply gel polish. I will never go back!

Veronica Hocutt

Actually I would like to give this place a negative rating! There were bootleg movies with Chinese subtitles playing on the TV when I walked in. The service that I received at this establishment was the worst I have ever experienced! I bought a Groupon from this place and although it was a discounted price I actually didn't receive what I paid for! Less than a week later and my "shellac" nail polish is already chipping. I do not know how this so-called "business" stays open. Save your money and time and DO NOT go here! Consider yourself warned!

Alveeta Nelson

Aweful...Never again..Atmosphere=ZERO. I asked about a price for a fill-in,,,and I was told $40.00. Wack! Folks aren't fools.. Will RIPUOFF!!

Monica Civils

I am incredibly unhappy with my nails. I went in for gel full set and pedicure. The entire experience was over 3 hours and I am so sad about my nails. I showed the nail tech a pic of a basic tip paint and was assured she could do it. My acrylic is bumpy and uneven. I had to comment about a nail tip being put on crooked. She did not separate the acrylic from the sides of my fingers and now it is tight and uncomfortable. The paint job is horrific and this has ruined my vacation. This place is way overpriced and the quoted price continued to increase despite me telling them upon walk in everything I wanted and being quoted a price initially. To make matters worse she cut my finger open and drew blood. When I asked to go to the restroom, I was told to wait because she was still filing my nails. After $150 I will be running home to my regular nail tech to fix them which will be more $$$. Never again!

NBA Bullies

I would not recommend. She tried to accuse me for her mess up. The nail is bubbly. And the shape is horrible. I will never again. She can not even paint right. Very upset

Nicole Evans

Horrible communication. Does not speak English. Have to talk into cell phone for Google translate to communicate with them. Would not recommend

Omar Moore

Don't be fooled... Everyone that came out from their service were smiling, and I understood why after my turn.

krystal thayer

Weirdest massage experience ever. Everything about it. Not what I expected. The guy kept leaving the room, they put hot stones on us, then said it was more money, the guys hands smelled like he'd been eating Chinese food with them all his life. Waste of money. If it would have been a decent massage I could have gotten past the sketchiness of everything else and maybe even the smell of his hands.

Allison Krake

Not worth the money. Do not buy the Groupon!!!

Elizabeth Burnette

I got first time special on a full body massage and foot massage which was very reasonable. The body massage was very nice and very different from what I’m used to. She used lots of pressue which was ok; I felt great when I left there; (I told my husband that was the best massage I’ve ever had) However, I am extremely sore on back and between the shoulders still now two days later (which some soreness is expected) They do not speak English very well at all, but that was ok. It was a nice experience overall

Hyunjung S

We loved our couple massages and we also got a nice foot massage. Great experience and nice wonderful service. Coming back whenever in town.

DocX2099

Great spot. Got a couple's massage, my wife and I loved it. Good time for us both. Very professional and polite.

tasha walters

This place was not good at all! They go to deep even after telling them it was and I woke up sore.... He didn't even do my feet!!!! I sware he was passing gas while massaging me because I kept smelling it unless it was his body odor which is still not good. Last but not least he tried to make me pay a $10 tip per Masseuse(couples massage).... would not recommend

Tara Estes

I was a little sketchy based on reviews. However, I would go back in a heart beat. Diana gave myself and my significant other a full body massage, best massage ever! I definitely recommend going on Grupon and paying the small fee for an hour massage.

Kate Wills

The service was absolutely fabulous! I came down for the day with a friend for her birthday and brought my 10 month old. As my daughter was getting antsy the employees were so nice and accommodating to us and took her and they fed her, painted her nails, and played so we could relax. The salon was very clean and the people were so nice. We will definitely drive the hour again!

RiahDayelle

I would give zero stars if I could! I am incredibly disappointed in my nails I paid $65 dollars for this!! I was also there 4 hours because it took them that long to get them to look this good. My nails looked worse than this! Horrible customer service and worst nail salon I’ve ever been too!