Reviews of Spa Montage Deer Valley (Spa)

Ryan Blalock

Fantastic place to stay. Great service and beautiful resort.

James Brown

Took a long time to answer the phone and had a attitude. No wonder staff doesn’t want to work there.

Carly Mattson

Operational deficiencies fall well short of a five-star experience, with poor execution and underwhelming resolution. -The initial booking (via phone) they couldn't take the credit card due to system issues -Received five calls tied to confirmation and getting the credit card (which they didn't write down right) the day prior -They couldn't find my reservation when I arrived (despite the multiple confirmation calls), and changed the spa time from 3pm to 2:45pm -Lunch took an hour to be delivered, and they required a separate credit card from the spa because their systems don't communicate -The attendants came to find me at 2:30 pm for my appt, having changed the time again without communicating -Actual massage was different than scheduled, and not sufficient quality to stay for the duration -The manager did apologize in person, but the staff on checkout noted the manager wanted to follow up and took contact info, but I have yet to hear back -Facilities also fell short of expectations, with other local spas offering far superior amenities

Patrick McAteer

Great steamroon and sauna. The indoor pool is beautiful with great views. They do not have a cold plunge pool, just a freezing shower. A cold shower is a not a substitute for a cold plunge pool and they should not advertise it as such

M Leaf

We used to stay at the Montage on special occasions, but my experiences at the spa (alone and with groups) in the last two years have sent me to the Stein Erikson Lodge, which is more customer-friendly with better food. The spa facility is beautiful, but if you get hungry while there (and you will!), don't expect a meal. While the spa offers an enticing lunch menu, by the time it's delivered to you, two hours too late, cold, and wrong, it does not remotely resemble the menu. Even if you figure this out and place an order when you arrive at the spa, it won't happen. Whatever time you expect to eat, plan for a two-hour delay and multiple server trips between spa and restaurant (on opposite sides of the building). If you are with a group, the mistakes will be on an epic scale and not one order will be correctly executed. If you mention you might like some ketchup with those lukewarm fries, you're looking at another 30 minutes or never. For these reasons, I'm out.

Jamie Johnson

Amazing! Best deep tissue massage from Liz!

Diana Hernandez

Most amazing place ever. Made my stay very memorable. Rated more than 5

Shay Allyson

The facilities are beautiful and well cared for. They're set right into the mountain and look down into the valley. It's stunning! I can't recommend their services enough. I had an hour massage, and my therapist was kind and took great care to give me a personalized experience. I can't wait to return!

Holly Cox

Got the day pass. Was $25 more than last time, was not worth it. Mold growing in jacuzzi, steam machine was so loud you couldnt relax, lunch was mediocre, pool attendant got my lunch order wrong. When we left the front desk attendant looked over us and helped someone behind us. How rude. Next year we will go to Stein Eriksen.

Lauren Buxton

Overall the spa was great. There was one big issue but with everything else I'm giving 4 stars. There are separate gender hot tubs, steam rooms and saunas; all are pleasant. Summer is pretty quiet but I imagine winter gets more crowded. The fitness facility is great. The deluge shower was a bit of a disappointment- gentle rain shower would be more apt. We had great massages and in early afternoon the indoor pool was nice and quiet. The outside sitting area is a bit small but was still good. Now- the bad. Upon walking out of the treatment room I heard screeching children. The pool area, from 4-6 pm is "family hour" and there were quite a few kids playing marco polo as loud as they possibly could. If you read the rules online it says no children under 16 allowed so I don't know why they let them in for that time period. If everything else hadn't been a peaceful and relaxing spa experience I'd be rating it much lower. It would have been nice to spend time with my partner but instead we had to retreat to our separate lounges.