Reviews of The Woodhouse Day Spa - Fort Worth (Spa)

Laura McGee

My husband gave me a gift card to the Woodhouse, which I used to enjoy the Great Expectations package. I was instantly impressed with the setting, rooms, dècor, and professionalism of the staff. The massage, facial, and pedicure that were included in the package were wonderful, too! I definitely plan on returning.

Ryan

An elegantly appointed spa with an amazing service menu.. if you are gifting or just looking for a getaway, look no further. The facials are top notch and the massages couldn't be more relaxing. I'll be back!!

Susan Tate

I always have a fantastic experience here. From the calming waiting area where they bring you your drink of choice to the fantastic massages, I'll keep coming back!

Alma Alfaro

Beautiful spa!!!

Amanda Neighbour

I am extremely disappointed with the overall customer service and treatment by staff at the Fort Worth location. My husband was not notified of his massage cancellation until his arrival at the spa and then subsequently was not offered a rescheduled appointment later in the day. When he asked for a refund he was then denied and belittled by the staff. Please book elsewhere and save yourself the frustration.

Kara Lamphere

Great atmosphere. Exceptional massage.

Oh Livia

One of the best spas I have been to. Front desk staff exceeded expectations by being very tentative without being overwhelming. The robes are luxurious, the women's changing room is very well stocked with lotions and makeup removers, and the relaxation room was wonderful. I will be back whenever I can!

Michelle Johnson

Krista was so awesome! Best massage I've ever had.

Sarah Probeck

There's really no way to describe the level of elegance and the fragrances when you step into the Fort Worth location's spacious lobby. I've been to multiple spas and other high end day spas but this one takes the cake, it's amazing. The staff from the front to back were all so nice and accommodating. I was offered mimosas and wine during my time in the lounge. There were snacks available and the ambiance throughout the spa is just incredible. I was using a gift card that my fiance gave me so I wasn't sure what to expect for the massage or about the pricing but all in all this experience was worth every penny (I'm already planning an appointment for next month). I had a 1 hour deep tissue massage with JR and his massage technique and bedside manner were second to none. He was attentive and focused intently on my trouble areas. He only spoke when spoken to (very courteous) and he ultimately delivered one of the best massages I've ever had. Look no further, call and book today with JR for a massage or check out their amazing nail and facial services. I am going to book a seasonal mani / pedi ASAP! Thanks for the wonderful experience, I can't wait to see you all soon!

Kenly Hamilton

Very sweet staff but they use cheap regular nail polish for manicures. My Woodhouse Signature Manicure was $78 with tip (pre-paid tip on gift card). It was bumpy, cracked, and chipped by within 48hours. I work at a desk, I'm not doing hard labor. I would not recommend mani/pedi's with them.

Rikki Pugh

I visited Woodhouse as an out of town guest and surprised my sister who is a Dallas resident. The staff assisted me with making sure it remained a surprise for my sister. There was a slight hiccup with scheduling BUT Woodhouse was VERY apologetic and the service recieved was top notch. I couldn't have asked for a better spa day with my sister. When I returned home, I was happy to discover there are Woodhouse spas where I live. Thanks Woodhouse Fort Worth for a great experience!

AFed A

This atmosphere is absolutely gorgeous and indulgent! I was also highly impressed with the customer service of all the staff, along with a wonderful treatment / massage. Unlike anything else in Fort Worth!! Hope I can return soon!

Andie Ayala

Hands down the best massage I've ever received! Super kind and attentive staff. It was such a treat! Will recommend them to everyone.

Carmen Schaumburg

Spa day started out great, but a bomb threat nearby cut our morning short. They evacuated the building and one of us was left behind by her therapist! He apparently evacuated and did not even inform his client of the emergency. We had to tell them to get her before we would leave. Outside the building, some of the other therapists were very sweet saying our treatments should be comped since our services were not complete. Management disagreed. We were only offered a $25 credit that we cannot use due to being from out of town and we still have not completed our services. Updated on 10/17/19: While I stick by my original review and explanation of the day’s events, the owner of The Woodhouse Day Spa called everyone in our group to try and rectify the situation. She was very empathetic and we can finally put this all behind us due to her graciousness. Although the manager was unpleasant, the owner is very professional and cares about her clients.

Allison Hargroves

I’m retracting my negative review. I think my skin is suffering from allergies that don’t pertain to the facial like I originally thought. I don’t want people to get a bad impression of this place bc it’s a nice spa. My skin is just not reacting well to something, and I originally thought it was the facial.

Caro Cuk

Atrocious customer service. I bought my mother a $100+ gift card to this establishment. She called and scheduled a facial without any difficulty. They then proceeded to call her back, cancel her appointment, and informed her that the only way she could have the service which she originally scheduled was to add on an additional service. Ludicrous, I know. By adding on this additional service, it raised the overall cost above the original gift card I bought her. Any respectable and customer-friendly establishment would have realized that someone made a mistake initially and honored what had been set up for the customer initially. Apparently, that is not this place.

Rod Forehand

Completely enjoyable experience. Friendly and helpful staff.

Preston Morgan

Beautiful place. The staff was very accommodating and professional. I will return.

Stefanie Throneberry

Amazing service!!

Nicole Lopez

Not Recommended I was asked to arrive @ 4:30 for my 5:00 appointment. I took a wrong turn which had me there at 4:50. When I announced my last name upon entering, 2 girls at the front desk seemed disappointed that my party of 2 actually made the appointment, their last appointment before close. This immediately made me uncomfortable. Next I was walked to an area where couples were in robes relaxing on couches and sipping champagne, all to fill out my new client sheet for a pedicure. This too was a bit uncomfortable since I was not receiving a service yet, but was filling out a new client paper. I requested the lavender sugar scrub 50 minute pedicure and the other member in my party had the 50 minute gentlemen’s pedicure. My pedicure is described as a sugar scrub with hot stone massage, neither of which was received, and both of our pedicures were only 37 minutes, though the service states it is 50. My add on of a French polish took me several times of pointing out missing paint. The outcome is a bumpy French with splotchy tips. Bottom line: 90$ for a poor paint job and an incomplete, shortened pedicure. I can’t help but think my appointment was cut short due to their 6 pm closing. The company should not schedule 5:00 pm services if they are focused on leaving at the time the facility closes to the public. Upon leaving when I opted not to leave gratuity they asked in front of other clients if I had an issue therefore I chose to inform them I did not have the energy to have the discussion at that time. It would have been nice for someone to offer to take me aside to a private area or for the company to phone me to follow up on the service, but this did not happen.

Theresa Sandefur

Very serene and comfortable place to relax and be pampered. They have the softest robes! The staff are very good & knowledgeable.Had the most relaxing facial & massage. Wanted to stay all day!

Maureen Fee

Absolutely wonderful place to go. Professional, clean, friendly and skilled

Allie Hallmark

Great spa! My sister is 5 months pregnant and really enjoyed the mellow mama massage. I got a facial and left with my face feeling fresh!

Angel

Nice and relaxing atmosphere Professional friendly service

Avery Clements

Best luxury day spa that I have ever been to! Staff is amazing and really makes you feel comfortable. My facial made my skin glow for weeks. I can not wait to return. Fort Worth needed this!

Tolliecia Hyman

When I tell you that my Experience was AMAZING, that really is an understatement!! I and my BFF went for The Lavender Dream Massage and felt like a NOODLE by the time Dana was finished with me, lol!!! The staff was Amazing from the time we walked in, until the time we left! We didn't get rushed to leave after our service was complete! We were able to stay in the Quiet Room with refreshments without feeling like we needed to leave! The Ambience was well thought out and Perfectly in line with how I feel a Day Spa should be! I have found my new Spa Home!!!

Greg Hatch

Leona is an excellent massage therapist.

Hardy Mills

Forgot the type of massage I paid for plus way overpriced

Michelle Gregory

Beautiful spa!! So glad Fort Worth now has a day spa that offers a "resort style" getaway for the day! The staff is very kind and helpful. Great place to spend the day with a few of your best girlfriends! I will definitely return.

Whitney Davis

I could not have had a more relaxing and enjoyable experience! From the moment I walked in I was greeted by a welcoming front staff. Whitney, who I think is the manager, checked me in after introducing herself and and escorted me to change into a robe and into a room of relaxation where I was served a champagne and a warm neck wrap. From there I had a massage with Dana and she was absolutely the best masseuse I have ever had. The same girl that checked me in came by and made sure I was still doing okay during my visit. I will definitely be back and telling everyone about the Woodhouse! Ask for Dana if you need a massage and I’m sure the front staff could recommend anyone else for other services.

Megan Heil

Hands down the best Luxury Day Spa in Fort Worth! We really needed a place like this. The facility is gorgeous and the staff is so kind and helpful. Highly recommend this for girls day!

janet davidson

The Woodhouse team always goes above and beyond to make sure our time there is an amazing experience. I left feeling relaxed and rejuvenated. I’ll be back!!!

victoria emanuele

I love this spa. Staff is friendly and professional. Environment is the ultimate in luxury and relaxation. Best hydra facial I have ever had. As someone who frequently gets massages and facials this is the place to go.

Bredyn Billhymer

Best of the best! The staff is very helpful and there for whatever your needs might be, what a great place to relax and get the best of the best in services. Will definitely be returning!

Thomas Edmondson

Best day spa I have ever been to.

Sara Wade

Very relaxing.

Karina Leverton

The esthetician was great but I feel like the place is a little overpriced when it comes to getting a wax. Would recommend for a facial though. Also the place is very nice.

D Longoria

My husband treated me to a belated Valentines date here and I was so excited, finally a time away from the kiddos and work. The atmosphere was very relaxing and the ladies were sweet. We got the Woodhouse Signature Seaweed Leaf pedicure. My reason for giving 3 stars is because someone forgot to turn on the hot (warm volcanic as stated in the details online) stone machine, so there was no temperature to the stones at all! Instead of apologizing or waiting for the stones to get warm, the ladies just rubbed them on our legs which did absolutely nothing. They whispered about it as if we didn’t know they were not warm which was very disappointing. The massage was mediocre, I just like someone who is heavy handed so I can actually feel it. The pedicure was $95 which I could easily receive the same service elsewhere with actual warm/hot stones for $45. I don’t want to knock this place due to the one hiccup, but we spent $190+tip on 2 pedicures expecting perfection and it fell short.

S Pin

Absolutely love the Woodhouse day spa.

Leslie Jacobs

Lovely setting, free champagne as you relax, professional staff, excellent massages. Highly recommend.

Sarah Trigg

This is my new favorite spa. Definitely felt pampered and was able to relax.

Pamela Skaar

From the minute I walked in their doors I felt welcome, relaxed and extremely pampered! I had a hydro facial and a swedish massage and I felt marvelous and refreshed when I left! I love the relaxation room, the complimentary healthy beverages (hot teas and fruit infused iced waters). I loved that you get to try full size products in the bathing and dressing area. I LOVED the heated private shower room! Amazing! The hydro facial resulted in my face glowing and looking bright and moisturized immediately ! The massage was fabulous and beneficial! The diffused oil in the air, the calming soft music throughout the spa and the ambience was perfect to relax, recharge, and renew myself in this tranquil spa!

Jeanne Hood

First class! Love the Quiet Room. Massage was intense and wonderful!!

It’s Moon !

This was my first time ever getting a massage and I'm so glad I went to Woodhouse! The experience was absolutely AMAZING! They give you slippers and robe while you wait in the quiet room and its so peaceful and nice! I opted for a Swedish massage since it was my first time and my lady that did my massage made me feel so comfortable! She did an amazing job and I was super relaxed. I loved it so much I already booked my next massage appointment before I left! I definitely recommend this place.

Steph Wade

My attendant Dana, was wonderful. My daughter had Krista. We both had a wonderful experience, but we didn't know the etiquette of tipping your attendant... so just be aware that if your attendant does especially good, you may want to tip them just as you would in a restaurant a percentage... it's not required, but it would be a lovely thought if they did make sure that your needs were met.

Krystal Straw

This was my first time to a spa and for a facial and had I gone anywhere else I absolutely would not have gotten the same amazing experience! I have already scheduled another appointment and can't wait to treat myself and my best friend to a day there soon! Will be going back again and again and recommending to anyone and everyone

Jenn Bullard

I called Friday and booked an appointment for Saturday for myself and a close friend. Starting with the phone call the staff was amazing! Polite, courtesy, informative...great customer service. We each got a 50 minute massage which was fantastic as well. I love Woodhouse...never fails no matter what town you're in.

christy benson

Loved my massage, facial and pedi ! Very relaxing and wonderful environment.

Fran Chapman

Great

Sharon Goldberg

It was wonderful! Very relaxing

Dorothy Sappington

This spa is better than a 5 star...it should be rated as a 10! The treatment is special...the staff is great and so clean and inviting...I will return, for sure!

Sophia Philip Josephp

Excellent service. Thanks

Fara Raines

I have visited the spa twice. The first time with my two BFF and we spent 1/2 day there and got wonderful service. Each of us said we would be back. I went back and took advantage of their hydrafacial and was so impressed with the results that I bought the series of six package. The staff is amazing, caring and service oriented. These two visits have been a great experience for me. I have recommended this spa to many of my friends and will continue to promote it.

Amy Adams

Beautiful spa, amazing services and incredible experience.

Polly Anderson

Lovey time here and the service was amazing.

Diane Taylor

I want to love this place. It is very serene, pretty, calm, nicely done; however, after giving it three tries, I just can't throw away my money or time any more. The last facial I had, an 80 min Minkyti Signature Facial ($185) left me just angry. I literally started laughing half-way through because it was so bad. There are no words to truly describe the experience. I had asked the manager to contact me when I was checking out, but after two-weeks, and still no phone call, I felt a review was in order. The two other previous services were bad, but I chalked it up to inexperienced aestheticians; however, nothing compared to the facial (if that is what they call it) that I had this last time. I won't be back.

Matt Frederick

Amazing first experience at The Woodhouse!

Michael Cupak

This is by far the best spa in fort Worth. The inside is extremely nice. The relaxation room is calm and peaceful. They bring you champagne before your message. The staff is always kind and helpful. If you've been looking for a good spa look no further.

Melanie Banks

My second time visiting here and it is always % star service. The staff is friendly, helpful and the facility is the most relaxing experience ever. Dana was my masseuse and she was amazing. I felt like a whole new person afterwards.

Brook Larson

I loved every second at this spa. I am already planning my next trip! I received and mani pedi, which was great. I would love to stay in the relaxation room for hours! Each room was peaceful. Everything was very nice and I was extremely well taken care of!

Clay Jordan

Absolutely LOVED my experience here! I had a Hydrafacial and it was amazing. I’ve never had someone give me such a calming facial that I nearly fell asleep, Hannah did a fantastic job. The amenities are fantastic with a really nice “Relaxation Room” for before and after your services with a selection of drinks and a hot wrap for your shoulders. It is well worth the money and I will be sending my sister in for a Hydrafacial and “Mellow Mama” pregnancy massage as soon as I can convince her to take a break from her schedule! Everyone that I talked to was so pleasant and easy going. I’ll always recommend this spa first to any of my friends and family.

Holly DeGroot

Loved everything about it. Cute location, really nice inside. Feels calm and peaceful in every room. From Kelly taking care of us as soon as we walked in to our massages with Amber and Dana (couples massage), it was awesome! Hubby loved Dana and for me, Amber got all the places I asked to focus on plus some!

Tommie Chandarlis

Absolutely the most beautiful day spa in the Fort Worth area. Amenities are top notch. Wonderful relaxing experience.

Ashleigh Steen

I’ve been here several times and it never disappoints. I am now pregnant and went here tonight for my second maternity massage from them and it doesn’t even feel like you’re missing out at all. They do such a phenomenal job of paying attention to all the small details that add up to an experience worth the price. I have no problem paying premium prices for this level of care and attention. I’ve tried several other top dollar spas in town and there’s just absolutely no comparison. I love Woodhouse and am a customer forever!

Alla Avery

When you pay a premium price, you would expect a premium service. Not here. I keep trying for a facial here but it keeps being a disappointment, I don't think I will come again. During my facial, my face was burning entire time though I did tell the therapist I have rosacea. She was rough, scabbing my face with such vigor I thought my skin will come off. When doing my arm massage, she pulled my arm so hard, my wrist bones cracked. Though there are some unplensantries about facials, such as extractions, on my opinion, the experience supposed to be relaxing. Even worse- extremely hot towels burning my neck. $30 for less than 2 minutes of LED photo therapy? Woodhouse, you guys are nuts with your prices. Never again. Update: I added a photo of what my skin is like today- all red, full of bumps. Really nothing yaall can do for me at this point- I came with a smooth though porous skin ( full of dead skin according to your therapist who was trying to sell me stuff to remove it) and a day later I have a red bumpy face. So much for "illuminating" facial.

robin kilburn

Wonderful first time experience!!! Massage therapist, Beth, was great. Definitely will schedule another appointment soon.

Morris Smith

Awesome experience

Leslie Hunt

I can't say enough good things about the treatments I have had at the Woodhouse Day Spa. My favorite would have to be the Wild Lavender Seaweed Scrub which involves the vichy shower. I enjoyed it so much that I pre-purchased two more for future visits. The products are expensive and smell wonderful. efinitely a welcome addition to Fort Worth!!

JILL JOHNSON

The best spa in Fort Worth--amazing service and super kind staff. Wonderful space. Great massage and had a lunch brought in for my moms Birthday that was yummy and special. Great amazing experience!

Ren Bullard

I love the Staff and amazing services that Woodhouse Day Spa has to offer. I received the best facial ever and have found my new retreat!

Amanda Harris

Wonderful treatments, very nice treatment rooms. One of the best pedicures and pedicure facilities around. Relaxation room is spacious, calming and stocked with fruit water, nuts, and wine upon request.