Reviews of spavia day spa - on burnet (Spa)

Pamela Yeamans

Fabulous facial by Mariah.

Pamela B

Very attentive staff! I will recommend to my friends.

Rick Boone

Wonderful experience for a novice. Skilled, cordial staff working in a very pleasing environment.

Tiffany Lau

This place high quality massages. Both Linda and Teresa are great! Membership price is worth the quality. :)

Sarah Redding

Was a wonderful environment. Relaxing and the massage was wonderful. Keith did my massage and I would definitely recomend them.

ThaKid Chillz

Loved my massage, went in for a couples and it was quite relaxing

Kelsey Gibson

My lashes looked amazing!! Love them!

Michael Lencioni

Really good spa experience

Cindy Vallejo

My eyelashes we placed a week ago process lasted 2 hours I was planning to have a eyelash fill for my wedding this weekend. Instead my eyelashes fell out immediately and when I called to question they said I’d have a refill done in 49 mins ?? Sorry but I’ve got to have another full set and 40 mins is no time. I’m very disappointed with this establishment. Luckily another local lash place will give me a full time slot and set ... I do not recommend this place for lashes ..

Lisa Clemons

Spavia on Burnet/Justin was Team awesome...

Monserrat Silverio

Loved loved it ❤ Everything about it was just so amazing !!!! Highly recommend

Rosita Alvarez-South Location

An affordable treasure just opened near me with amazing massage and skincare. Gorgeous retreat area and super kind staff. I had an antioxidant body treatment that was so relaxing -- my skin feels so soft and glowing after the sugar scrub! I am definitely making this spavia my home for monthly self care. What attention to detail from my hot tea to my warm cozy neck wrap. I was able to really unwind!

Rabit Hajiyev

Please save your money and stay away! They cancelled on us last minute even though we booked it in advance. Very unprofessional bad business ethics

Michael Love

Wonderful spa. Great staff.

Matt Hintz

Probably my favorite place to get a massage. They really make you feel pampered.

Jessica Perry

I finally tried Spavia and loved it! Facial with Amber was amazing. Got a membership!

Ben Flib

if you want to get a scar and have no reimbursement for it, this is the place to go. stay away.

Lorna Rosales

The worst place to go to for lashes. If I could give less than a full star I would. My lashes fell out in less than a week multiple times. The owner promised a refund which I never received. Do not go here to get lash extensions!

Amanda Butler

The spa was profession and Ted my masseuse was communicative and gave me the massage I was expecting.

KE G

Excellent massage and facial. Very relaxing atmosphere.

Kayla Henneke

Great massage! Would highly recommend!

Ruby Hernandez

The ladies were very patient with me. It was the first time I ever received a facial or even made it into a spa and my experience was awesome.

Alice Dalby

Needed a facial and they were able to squeeze me in within an hour. Everyone is so so sweet and it makes the total experience incredibly relaxing. I’ve been to many spas in Austin, but loved this one so much that I got the membership. Sarah was great!

Dixie Carlton

Amber was great! I'll be back!

Kelli Kirk

Came for a couples massage. Eno gave the best massage I have had in my entire life! Not only was the massage fantastic, the energy and atmosphere were absolutely beautiful. 10/10 I would highly recommend

LINDSEY Topolski

Lovely. Best massage and facial ever

Jenna Wade

Great spa! Very clean and professional!

Lindsey Topolski

Our appointment got canceled an hour before our treatment (therapist was poorly) which I hope she feels better soon. However very disappointed with the way the lead receptionist would not offer any compensation for the inconvenience. It was my mother's 80 birthday surprise and we drove to Austin for the treatment. Very disappointed.

DANIELLE SCHACHT

This spa is amazing!!!! I had decided to spoil myself and have a pampering day. I picked the perfect place for it.The energy is so calming and relaxing from the Himalayan salt lamps and waterfall sounds in the retreat room. Robin was awesome at doing my facial. This was a first time having one Robin explained the process to me and was knowledgeable with any questions I had. I felt so rejuvenated and beautiful when she was done. I also had my eyebrows waxed no pain and let me tell you they look phenomenal. Great conversation also through out my treatment. Then I went on to have a massage with Kathleen. She was great her pressure was just perfect. I was so relaxed it was hard not to fall asleep during the massage. A day here is something EVERY ONE deserves. I will definitely be back. Thank you so much Spavia for a wonderful experience.

Lisa Landry

I found this place with a Groupon deal and walked out with a membership! Very great pricing for the services, clean dressing area with shower and amenities, cozy waiting area, and I've had 3 fantastic massages so far. Ted has been my favorite!

Mona Rupani

Very unprofessional, I called in to make an appointment with one of THEIR massage therapist, next day i get an email saying my appointment is confirmed with an on call therapist- as in not one of their therapists, even though I specifically asked for one. Seems like the girl who I talked to lied. I called to make sure it was at least a female therapist which I had asked for, seemingly they didn't care about my requests so I felt the need to check. The receptionist let me know that the email was actually a mistake and that my appointment was not confirmed and that they needed to reach out to the on call therapist. She assured me she would call me back btw. Okay fine I waited for a confirmation and nothing. Morning of my appointment, less that 2 hours before my appointment, I get a voicemail saying the therapist that was supposed to see me is sick. What? I never received a confirmation now the non existent therapist who never confirmed is sick... So I return their call, except they are not open yet so no one answers even though in the message she told me to call back. A few minutes later she calls and says no one can see you except a male therapist. This appointment was made 3 days in advance, if you dont have availability, first of all dont lie. That would have avoided this whole mess. Because you clearly had to keep up the lie. Until 1 hour before the appointment..

Brittany Torelli

Absolutely worse service I have ever experienced. 3 out 4 appointments I made and arrived on time for were canceled One appointment, I came during rush hour traffic and was five minutes late and the ladies at the front desk did not even care. They canceled appointments on me that were not even on call with no notice on the spot while I was ready in my robe to receive my treatment.They canceled a 10 min appointment I spent a half an hour driving to just like that. But still charged me half of the price of the appointment. Terrible customer service. The ladies at the front desk need a different job than the one they have currently. I promptly cancelled my ultimate membership third visit. No one should be set up for failure like this company does to people.

Jie Cheng

Went there for lash extensions. Not good experience. Lashes fell off quickly after the service. When I went there the second time for a refill. The refill was bad. I was told since i only booked for 40 mins. I was not able to have a fuller look. However, when I went to other places for refill, they always trying to make my lashes fuller regardless of the time. Plus, I was even told my lashes are not good enough for extensions by the aesthetician. Will not going back for lash extensions.

Brittany Johnson

Me and my fiancé loved our experience here. Jimmy and Jen are great!

Ian V

Always enjoyable, reasonable rates

Troy Marek

I went into Spavia the other day to get some information. As soon as I walked in I noticed how clean and fresh smelling the Spa was. I immediately had a good feeling. After discussing the different services, I decided to schedule an 80 minute massage. When I went in today for my appointment, I was greeted by name by Carole. She was very nice and helpful. We visited for a few minutes until it was time for my experience to begin. Jen took me into the men's relaxation area and explained everything about the amenities. I relaxed for a while intil Jen took me to get my massage. She asked me some questions about areas of need and other questions before she started. When my massage was done, I was completely relaxed and refreshed. I was so happy I signed my wife and myself to get monthly services. I suggest you do the same if you are looking for a great Spa experience for a reasonable price.

Wayne Hancy

Setup a surprise trip to Austin for my wife's Bday. Contact Spavia for a couples massage as another bday surprise. Even though I called a week in advanced they were busy already, but Leigh was able to squeeze us in. Upon arrival my wife was greeted with a happy birthday and a huge welcome. It didn't stop there. We were treated so special it was just Amazing. Nathan and Zeel were our massage experts. Took time to listen and also explained everything. Again just AWESOME. Only improvement I can offer is after the massage my wife and I were guided to separate rooms to relax. I didn't know how long she was wanting to relax, so I changed and waited in the reception area. Wife already wants to schedule another visit. We are both very thankful for the AWESOME experience. Thank you Spavia.

Christina Smith

This by far is one of the best massages I have had. From the friendly staff to the great ambiance of the facility I will definitely be returning!

Ashley Goudreault

I've been here a few times before and it has always been great. However, this last time was absolutely AMAZING! Micheal was incredible and helped me with every ache and pain I had. He literally left me walking on air. I would recommend Spavia for anyone looking for a bit of self care. Hands down the best day spa in Austin!

Cathie Fincannon

Today was my first experience at Spavia. Had a wonderful massage - Jimmy was awesome, making sure to work out all my kinks. Will definitely look to go back again!

Stephanie Hall

Nowhere when you book an “on-call” appointment does it say that it has any percent chance of being canceled. Not as a pop up window when you select it nor does it say it conforming to the person when you are about to check out. I had decided to arrive early and had just almost arrived to spavia for this appointment and got a call almost 25 minutes before my appointment saying it was canceled. Beware of the on-call slots. I spent my patience in traffic and driving the distance for this nonsense. Not happy.

Natanhna Morales

Wish I was by myself in the relaxing room but it is what it is! I am very sensitive to energy and others energy....being forced to wait in a small room with others and not having enough setting is not tasteful! Not enough neck heat packs too! I did enjoy the coloring books. Of course my massage was wonderful! My facial was amazing relaxing and healing too!

Irina Artemyeva

i absolutely loved this spa. the ambience was great. Sarah is fantastic. i was so relaxed and my facial was awesome. will be back soon!

dorrine fisher

Jimmy gave me the best firm massage Ever!! Ambers facial was impeccable and relaxing ! I loved both and I have had many of both! The spa is clean , run well, The locker room is great !

Kaylee Graybill

Never been disappointed going here. Such a relaxing full spa experience from the time you walk in to walking out. Teresa is amazing!

Clay Anderson18

great massage, welcoming staff

Erin Gates

The facial was good - products were good, girls really kind and welcoming! I do wish all the estheticians were required to wear a medical mask so you didn't feel any breathing on your face

Chantilly Lace

Great experience! Wouldn’t recommend a group more than 4. Snug space and thin walls

evolvedpsyche

best massage I've had in a long time! facial was just as wonderful!! Thanks to incredibly knowledgeable and friendly staff. will definitely be back.

Lisa Highgate

An incredible spa experience! By far the most relaxing atmosphere I have encountered at a massage/spa location. The staff are genuinely friendly and caring. I just signed up for one of their memberships and can't wait to go back again!

Tracy Anderson

My new fave, great service and therapists that actually listen

Serena Perez

So, I’m not on social media or have ever really been someone to write reviews but let me tell y’all something this place is incredible lol. If you’re going for eyelash extensions, both of the Ashley’s do a great job BUT the whole reason I’m writing this review is for the massage i just received from Jacob. I don’t think I’ve been this relaxed since infancy, on god. He gave me a head massage and honestly I think I might hear better now. If you’re shopping around to see where you want to relax next, GET A MASSAGE FROM JACOB. He’s attentive, respectful, cultured and honestly I will never question the benefits of massage ever again because damn lol I feel great

Mary Long Geil

Unlike any massage or massage place I've ever been to. You check in and they give you a robe and a relaxing waiting room. My massage therapist Jimmy was truly amazing! I highly recommend this place!

Emily Donohoo

the word "SPA" gets tossed around pretty frequently. But this place delivers on the spa experience without insane prices. Let me tell you how they do it: you can customize the scent that is in the treatment, you can provide your own playlist, & you can choose your beverage. They also provide a tranquil second waiting area after you change into a comfy bathrobe and shoes. You can also chill in the waiting area after your treatment to unwind and wake up a bit. + my massage treatment was lovely.

Jocelyn Guzman

Wow. My wife bought the membership at Spavia and I can see why she thought it was worth it. I had a facial with Ashley and a massage with Michael. I have nothing but positive things to say about them. I felt welcomed, taken care of, and relaxed. My massage had me feeling like I was floating when it was over...Michael has healing hands, and his wonderful energy is felt even after you leave. Very kind people. :)

Jeanne Guy

Beautiful place with welcoming staff. We had a couples 80-minute signature massage which was outstanding. We'll be back!

Shibani Gupta

This place is very organized properly. The staff are also good and courteous!

Jadranka Keener

Great staff and always a lovely experience when I'm there.

Hilda Villarreal

Amazing like always

Jennifer Decuir

Cannot say enough good things. Teresa was perfect. Asked questions but allowed me to relax without carrying on conversation (introverts preference). Relaxation room was very pleasant. Front desk staff were very friendly and gave a recommendation for this out of towner looking for a mani/pedi place. Will definitely plan to return.

Michael Monachino

I had a great experience that proves the staff truely cared. Everyone I spoke to acted professional and polite. Music and energy was 5/5.

Vegan Heaven

I had a deep tissue massage with Michael yesterday and it was the best massage I've ever had. The spa is lovely and so relaxing. The staff are beautiful, smiling, happy to see you professionals. I pre booked my next appointment and I can't wait to go back!

Michele Braley

Went for massages and facials. The place was clean. Relaxing environment. Staff was all very nice. Would definitely go back.

Amanda Field

My daughter and I visited Spavia on her Birthday for facials and massage. What a relaxing treat! The massage was phenomenal and she had a firm yet gentle touch and the facial had me glowing for days! They were professional, clean and friendly. Will definitely go back.

Katherine Sternat

Fantastic. Had an 80-min massage by Jen and it may have been the best massage I've ever had. I had a groupon, but I'll definitely be back to see her!

Yen Nguyen

Jimmy gave me the one of best massages. He worked on my troubled area and works wonders!!

Nicolás Segade

Awesome place. The staff was very friendly, the place very cozy, warm, and relaxing. The massage was awesome. Teresa was the name of my masseuse, she was very professional. It is worth every penny.

Jenessa Reutov

Awesome prenatal massage by Theresa!!

Amberly Wilcox

Excellent! My husband & I loved, loved the experience! We both received a facial (from Amber) & massage (from Jimmy). The massage and facial was top notch. We walked out glowing. The atmosphere was the BEST out of all the spas we've been to.

Carly

Love this place!

pratik mahendrakar

Amazing swedish massage by Zeel. Cant wait to go back

Jasmine Cavanaugh

Robin was amazing and the front desk assistants were very welcoming! Can’t wait to come back!!!

Georgia Holloway

Really lovely experience with Stephanie who gave me the Signature Facial. Spavia staff are welcoming, friendly, efficient, and quick. Small relaxation room is available while waiting, or after massage (no sauna, etc.). Would definitely recommend for regular facial appointments; I'll be going back for a massage. First time guests receive $30 off their service, which I really appreciated!

Daniel Topolski

Went there for a facial yesterday, Yurani, was fantastic!

jenella herring

Definite do again!

Amy Chang

Just got lash extensions for the first time, and she walked me through it step by step and made it a tolerable process. I love them, they look so cute! Next time I'll definitely opt for "natural" instead of "basic"

Andi Ali

Excellent service and environment best value for money

Julia Stempko

I was pleasantly surprised by my visit to Spavia. My five star rating goes out to Michael. He was professional, considerate and informative. The massage was one of the best I've ever received. I get tension headaches and suffer intermittent back aches-- after a long flight, working with Michael was exactly what I needed. I wish I could afford to fly down monthly to see him! The Women's retreat was a very relaxing place to gather myself both before and after my service. The space is clean and tidy (although I could've done without the gift card advertisements in the ladies retreat). I loved their selection of product, and wish the coordinator could've told me more about the selection as many of the brands they carry are unique to their location. I was STOKED they carried Jane Iredale as her product line is super hard to find! If I didn't live out of town, I would've signed up for membership in a heartbeat as I think the value, customer service, and expertise are well worth it. With a membership you get a discounted monthly service (massage, facial or body treatment!) as well as membership pricing on products! I can't wait to visit them again when back in Austin. If you want high end luxury at real world prices, I highly, highly recommend :-)

Jinu Thomas

Great ambience .. wonderful staff.. I got the service of Tedd. He did a good job and it was very relaxing.

Leslie Hester

Ask for Jen. The best Massage I have ever had! Very professional and nice experience!

LaLa Voila

Great experience

Shivani Patel

Definitely ask for Keith and Eno, they are AMAZING!!! great location - clean, soothing, relaxing!

Merrick Fisher

I absolutely loved my experience at Spavia. The atmosphere is very soothing and the staff very friendly and helpful. My therapist Linda was a perfect fit for me and my needs. She is very gifted and talented. I felt like I floated out of the spa. Thank you so much!!!

hannah beall

Friendly, welcoming staff. Clean, calm, comfy environment with relaxing vibe. Excellent customized massage by Teresa

Dats Rite

Nice place, good experience, clean & professional. Price was right. Wasn't spectacular, but that's not the business model. Still: good value for the price. Get the Groupon if you can!

April Barnes

Really enjoyed my facial and massage!!

Nicole Maddox

Sooo goood! Very serene & clean. Sherri was fantastic & I left feeling healed and rejuvenated. Highly recommend! They offer several fragrance oils for the massage but I recco asking for coconut oil for extra hydration :)