Reviews of Perfect Touch Day Spa (Spa)

Holly F.

Never will I step foot in this place again! I explained over the phone I was just diagnosed w RA and am in an acute stage - No problem, we can handle that, was the repose I got. I arrive, I explain again to the lady who walked me back about my RA and how at the moment even simple things like sitting on the couch was hard -again, No problem, we can handle this and u will leave here feeling better than ever. Get in to the room, explain to the therapist how I'm swollen and everything is painfull - No problem, I'll just do a soft massage and go from there. I explain how getting undressed is quite difficult as well as crawling onto a bed etc. She says, take ur time, we'll start as soon as your ready. Finally, I get undressed and crawl into the bed when the therapist comes back and says I'm sorry but the manager doesn't feel comfortable w giving u a message today. WHAT?!?! I just explained how it was difficult and after I go through that entire process.... NOW you wanna talk to the manager. OMG. And then they didn't even offer a coupon or discount for another visit later down the road. WILL NEVER RETURN. Not bc the massage or hospitality was awful, but bc they didn't have enough consideration to speak w the manager at any given time before getting undressed and onto the table. They had ample opportunitiesto speak w him, from the first phone call to me standing explaining my condition to the therapist to have this convo. She could have simply said, hold on just one more minute before going through all of this....

Samantha Aguilar

Friendly staff and great services!

Liliana Mandujano

Great spa friendly staff...nice place!

chasity warner

I had a microdermabrasion treatment about a week ago, and it was the best treatment I've received to date. Nadia was gentle, kind, and I didn't have any redness afterward. I will go back and I will only use Nadia, she's awesome!!

Josh Bryant

Bad! Unprofessional, not very clean and the massage therapist one of made my wife and I very uncomfortable . I couldn't "relax" as instructed because of the uneasiness created by one of the massage therapists. As for the x's and o's of a quality massage putting aside everything else...........MAYBE I have had all exceptional massages prior and elsewhere BUT out of say at least a dozen different therapists this was hands down the worse. disappointed, reasonable prices & great location--my biggest regret is leaving a generous tip, I should have said screw the social customs and you get nothing.

Catherine Boyd

Abby, the massage therapist, is a GENIUS. She’s an angel sent from heaven. She fixed me! I’m not in pain and I don’t limp anymore! She’s the best and I want everyone to know about her. I’ve been booking hour and a half massages, and they’re worth every penny. Thank you, Abby and Perfect Touch!!!!

K Lincoln -Everitt

Best place to relax in Fort Worth

Samantha Doerge

I really wish I could give them less than 1 star. First off - don't go here if you have a "Spa Finder" gift card and plan to use it here. I was gifted a $100 dollar gift card, and they apparently cannot give you the remaining balance. They only told me this AFTER they charged it for the service. I asked for my card back for the remaining $20, and that's when they revealed to me that they had to take all of the balance because for some reason that's the way that gift card works. And they weren't even going to tell me this until I remembered to ask for my card back... So basically they STOLE the $20. Secondly - This was the WORST spa experience I've ever had. I've been to several other spa's ranging in size from 1 at home therapist to a spa resort. And this place felt like a factory for massages. All they care about is getting you in and out and the receptionists and staff treat you like cattle to be herded somewhere. Also the atmosphere is weird, and not spa like at all. Once you go behind the curtains of the waiting room the inside is a dark maze of long hallways and hundreds of doors. Definitely makes you feel like just a dollar sign to them. Cheep curtains and dim lighting is what they consider a spa atmosphere. Thirdly - At the time I was 5 months pregnant. I asked for a prenatal massage. The therapist I got apparently have NEVER had a pregnant client and kept asking me to roll over on to my belly or put pillows in places that makes it extremely uncomfortable for a pregnant woman. I had to remind her that I'm pregnant like twice. ALSO I could tell she was a heavy smoker because every time she got near me I smelt it. And she kept talking. Normally, I don't mind a little chit chat but she kept initiating the conversation. I was not looking to talk much, but she would not stop. In all I left this place feeling much worse than how I arrived. They stole my money, treated me like I was at the DMV, and gave me a terrible spa service - which was something I direly needed being so pregnant. It was SO bad that I hesitate to even go any where after this for fear of being treated the same way ever again. The only reason I took the time to write this review is because I'm looking for another spa, and I came across this place and remembered so clearly what had happened and how much it had ruined my day... I honestly don't know why so many people gave this place 5 stars unless they work there themselves.

alonzo meza

It’s really rare that I give a bad review. The only reason I am writing this is because today was my moms birthday. I wanted to pamper her. I called and made a reservation for 3pm for a 30 min body massage. We showed up at 2:45pm filled up paper work and sat in the waiting area. Our masseuse was Niki. Now she came to pick up my mom around 3:05pm walked her down to the room and waited outside for her to undress. Mom told me massage started at 3:10pm i walked in the are of where they give the massage at 3:25pm to use the restroom and see that Niki is already outside of the room waiting for my mom to get dressed. This was my moms first massage. However we did not get the full service we paid for with was a 30 min full body massage. Mother then informed me that she was only targeting the back area witch I understand for 30 min that’s basically all she can concentrate on. Other than the 15 min massage I will give this place a 5 star for modern cleanliness . The place looks amazing, unfortunately we had the bad experience with not getting what we pay for. Just curious , do the 30 min start right when she starts the massage or when she picks you up from the waiting are? I’ve gotten plenty of massages and they always have a timer and start it right when they start the massage. Please inform me your policy on this. It is the masseuse fault for not picking up the guest on time . We were in time.

Mirella Carrera

Love, love, love this place!!!!!!! My sisters and I sent my grandmother in for her first ever spa day and she came out a completely changed woman! The staff was so friendly and made her feel very comfortable. Her massage therapist was the sweetest and the young lady who did her pedicure was fantastic! Both of them were very attentive and my grandma left feeling the most relaxed she has ever been. Relaxing environment, excellent staff, spectacular service! Will definitely be trying them myself soon!

Mary Michael

I had a pretty good deep tissue massage. Instead of 60 minutes you get 50 to the second as stated on the menu. I felt like every place eles has full hour for about the same price, so pffffft.

T10M

I booked an 80 min facial, which was 80 min including time to walk down long hallway, get undressed, wait for esthetician to re enter, and a 5-7 min talk about skin care afterwards; so it was not 80 min or close to 80 min just on a facial. I am used to a spa being welcoming, warm, and servicing. This was not. Was never shown or asked if I needed to use the restroom or where that was. During the facial and at the desk I just felt like a transaction. Did not feel like an actual human being, let alone a customer. Within a few minutes I was already being told about dermalogica, without any interaction about who I am; “ how was your day? What products do you use? Have you had a facial before?” Would have been nice. Eventually some of this information was asked, but much later. Again, completely feel like I was just a transaction and was not the “spa” experience I would pay $100 for. The facial was fine, other than not really being 80 min. But the overall vibe, lack of truely servicing makes it a non-return for me. If I was getting a massage the environment does not feel like it would be calming and soothing, more similar to a doctors office type of set up.

Mackenzie Koss

Lisa the pedicurist is amazing. I had severely ingrown toenails and she has helped me stay away from pain. Not only does she do a beautiful job, but she is so attentive and educated about the prevention of foot problems. I would recommend her to anyone!

Nathalie Riley

Always a great place to go and see such nice people

Glenda Diaz

Love this place! It's open 7 days a week which makes it super convenient. Staff is very helpful.

FortWorth QuiltGuild

Walking on air now Lisa has given me a pedicure!!!

Ashley Sotomayor

My husband and I booked a 2 hour massage, and we loved it. The was great considering it was a 2 hour massage. We will be back again.

Estevan Hernandez

Beautiful new location and same great experience.

Deirdre Bradley

Cozy, quaint spot. My wife and I got a couples massage and it was fantastic! We will definitely go back!

Robyn Young

Nice new location, plenty of parking! Great massage

Renee Brinson

Excellent place to spend a relaxing day! I loved it!!

Antonio Huerta

Fair prices very satisfied on massage!

Miyraru Mogadishu

I throughly enjoyed the couples massage I recieved with my spouse. The facilities are excellent. The staff is very attentive.

Justin Corley

Love this place! Always leave feeling refreshed and everyone is so courteous

Kelly Buchanan

I've been here once before many years ago as a gift and remember enjoying the experience, so I went back. I had the full body Swedish massage by Erin and it was very well done and relaxing. I love the atmosphere; it's very peaceful and serene. After the massage I tried out a premium tanning bed, which was nothing special compared to other commercial places however much more private feeling. Overall a very relaxing experience and I look forward to my next visit.

Steve Cocanower

Really good

Diana Vitek

Have been going for pedicures with Lisa Mahon for years; have bunions and other foot issues, and Lisa always does a great job. Every other service I've had there has always been enjoyable and I appreciate that their services are affordable.

Crystal Merrill

My massage was awesome!!! Very professional!

Nelly Castillo

Best massage ever from Deborah!!

Iahel Cathartes Aura

They call themselves a "natural" spa but they use Dermologica products??! WHAT A JOKE. They clean do not know what "natural" even means. Very sad.

A. H.H.

I've been going here for years, and always have a nice experience. The exterior is a little nondescript, but the inside is very nice.

Kalee Morrison

The only reason I am giving 2 stars is because they were nice. Went to get a pedicure and the building is clean and very zen. I get escorted to the nail room and the pedicure chair is a freaking computer chair. The "spa" part is a mobile pedicure spa. It was very uncomfortable. My appointment was at 10:00 AM so I arrived at 9:51 AM. The lady was done and had me getting my toes dried at 10:34 AM. For $45 I expected more than a computer chair and 5 minute massage. They did give me a 10% discount for the inconvenience. I would not recommend for a pedicure!

Erica Kelley

We had a Spa Party this past weekend and everyone loved their Massages/Body Treatments. The entire staff was so sweet and very helpful with setting us up and accommodating us.

Janell Griffin

Awesome place!! Lisa is the best

Jenny Jones

Great massages every time and kind staff!

L Lew

Received a pedicure and the polish was lumpy, not high quality at all

Jessica Soto

Been there 3 times... Its so relaxing! Love it

Laura Levitan

Make sure you double and triple check your appointment time. I reserved a spa treatment for Saturday and they booked me for Sunday. My husband and I are on an anniversary weekend away so the next day appointment isn't an option. Very disappointing.

Theo Gay

Great place to visit for a massage the staff was great in every way. Arrived about 15 mins early and after some paper work my wife and myself were brought to a more comfortable sitting area where we enjoyed a glass of champagne. We were taken to our room right on time and the massage was great will be going back with my wife again.

Lea Rike

A very zen place, with very reasonable prices

Amani Massage

I'm really surprised at all the 5 star reviews. I'm a massage therapist and business owner myself so perhaps that makes me more critical. The out side of the building is the best part. Very cool, modern, and Clean. The inside, very underwhelming. the lobby is littered with glamour magazines and products for sale but is not very peaceful. The place itself is huge which doesn't feel very cosy and you walk the halls to the restroom and massage rooms. The walls and doors are flimsy and the rooms are tiny, poorly decorated, and the linens look as if they are 15 years old. The massage itself was ok. My therapist had moments where she did a decent job, then other moments where it was super repetitive and painful. Like I'm talking she did the same painful move over 70 times in a row. I counted. thats crazy and not a good method. I left not feeling better and was out more money that the experience was worth.

Pace Plant

My experienced therapist (Trisha) performed a calculated massage that was thorough, effective and relaxing. I've received many massages and am very critical but I highly recommend her and Perfect Touch.

Tasha Sundberg

The office staff was very nice. I had a 10% discount that they didn't remember signing up for, but gave me the discount anyways. Which is good, because the massage was not worth it. I was taken back a few minutes late, and then spent a few minutes talking about what I wanted her to focus on. She didn't listen to what I said at all, it's like she only knew how to do the standard massage and couldn't deviate from the norm. After about 45 minutes she was done, even though you pay for 55 minutes, and then I was rushed out of the room so they could get it ready for the next person. It feels like a cheap spa that's just trying to get as many people through their doors as possible. I left with my neck and back hurting more than when I went in.

Jerroyl Nash

My wife and I had a couples massage right after I got back from a long business trip. It was just what we needed! As soon as you walk in you start to relax. The environment they have created is tranquil and serene! My massage therapist (Osheva) although small in stature, knew her craft. She worked out all the knots and kinks. I can't wait to go back next month!

Eli Resto

Came here because they offered a couples package and I wanted to surprise my wife. Everything went excellent, from beginning to end! Staff was friendly, environment was great, facility was clean and services are worth the prices! Will definitely return when back in town!

T

I went in for a deep tissue massage for my lower back. It was by far the best massage I’ve had in Fort Worth. I highly recommend.

Shane

Left more sore then when I showed up and was charged quiet a bit compared to other spa locations

Orlando G.

It was my first time at the new location. Big improvment! Paid for a partial Swedish massage. Mary was wonderful. I enjoyed complimentary champagne and water in the relaxing post massage lounge area. Very satisfied and knot free

Gery Hdz

Best massage ever!! Osheva was very nice and profesional! I have been recomending this place to everybody. Its so diferent from the other places. Everyone needs to come here and get a massage.

misty Thompson

Great experience for the “couples” massage. Jessica was a great massage therapist. Very friendly staff, relaxing environment. Best massage I’ve had in years.

Roberta Lukeman

The best pedicure! Thank you Lisa!

Ben Pearson

Great prices and great people. Such a relaxing place.

Kathy P

LeHaine does fantastic manicures!

D Quisenberry

Best spa in town! I love Lisa—she’s the only one in town I trust for my pedicures. So clean, so professional. Best products and a super relaxing environment. Been coming at least 12 years religiously. Thank you Perfect Touch for being so reliable.

Mysons Plumbing and Remodel

Good massage

Lindsay LeMeilleur

This place is good for a massage or facial treatment, but I will not be back for a nail treatment. While I'm glad they are in a new facility with a parking lot that's more than an alley way, it would have been nice to be told before I booked the service that the $55 "Spa Pedicure" was a rolling office chair with a foot tub. Once I was finished with the pedicure, I sat with a fan on my feet, not a nail dryer, which ran through out my manicure service, even though it was 25 degrees outside. The actual services were fine, but the experience and look of the room are definitely not what I would consider a spa experience. The exposed sink with a tube running from it to wash my hands and the lack of pedicure chairs was a huge turn off.

zaida ballesteros

(Translated by Google) Excellent Spa. I recommend it (Original) Excelente Spa.Lo recomiendo

Robin Doyle

Its ok as long as you dont have any issues, which is normal i guess. its a clean place, but its easy to get annoyed with staff. ignore the staff and you should be ok

James Holtry

I work in a kitchen. my back, shoulders, and neck get very tense. the MT I had today was great. she spent an hour getting out those knots and tight spots. this place is well worth the money. this is the only place I go for massage. thank you Perfect Touch.

Tina Hilliard

I scheduled a massage with perfect touch and Erin was my massage therapist. She rubbed oil onto my body and called it a massage. When I asked for more pressure, she dug her thumbs into the most injured parts of my back and shoulders (and not in a good way, I mean dug). It's now been almost a week and I'm still hurting from it. When I informed the receptionist, she told me I should have scheduled with a different massage therapist who would use more pressure. This was the worst massage I've ever had and I've had many. I emailed them in an effort to resolve the issue but never received a response. Terrible!

Brittani Rolader

Went in for a much needed prenatal massage. Had been having headaches everyday all day long, alot of stress & tension. It's now three days post massage & I have not had a single headache! Very professional, clean & the atmosphere was wonderful. I felt very comfortable & relaxed during the massage. I will be going back very very soon! & would reccomend this place to anybody that is considering a massage.

Valerie Morrison

The couples massage is reasonably priced and includes champagne!

Vera Quan

Didn’t give me enough massage time, 5-10mins short even if I cut 5 mins for dressing up. Also, during facial, they started to promote their product. The massage itself can get a 4. Facial maybe 4, cos the small towel they use for the face is kind tough.

Brandon Johnson

Offers lots of spa services at prices that are substantially better than other spas in the general area.

Craig Wilson

Great staff. Leah does an awesome job

Steve Sutherland

Great spa with excellent staff!

Kyle Everett Magruder

These Amazing Ladies have Been Taking Care of Me for Years. Beautiful Facilities and professional staff! Highly recommended!!

bruce burcie

Very good. Very relaxing. I reccomend this one.

Stefanie Sims

Absolutely perfect as always ❤️

jolieholliday

Lisa Mahon is amazing! The best pedicure and manicure I’ve had! Very professional and if you have any ingrown toe nails she is the best at getting those out with no pain!!! Thank you Lisa!!!

April Long

Environment is relaxing. I enjoyed my massage and facial!

Madison Moon

This place is amazing! Debrah and Tricia are my favorite.. it's my new spot!!

Khia Adams

Always a great experience!

L O

First time there and the last time. I went in thinking that I was going to get a great pedicure and only received a rolling office chair with a tub of water. I have gone to your everyday nail salons and received better service. The rolling tub is drained with a little machine with a tube attached to drain into the sink. So it makes me feel that the tubs are not cleaned very well. Also, going to a "SPA" I expected the spa experience. I was not even offered water. Limited with nail colors and they use a fan on the floor to dry your nails. You can't sit too close because the air might cause the nail polish to mess up. Hot towels are not used and very little service for the price. Sure the place is very nice inside and outside, but once you get in the nail room there is nothing to make you feel relaxed. It is as though they just put the nail technicians in a room that was just an extra room. I now know why they have been rated good because it is all based on the message services and not the nail services. I will not be going back and will hope others read this before they go. I will post this on Facebook so that others will be aware.

Kimberly Spratt

I've been going here for different treatments for several years, and have always had a great experience. The staff is very friendly, and the massages are fantastic.

Linda Marie

Brought my mother and grandmother if for some treatments and they absolutely loved it!! My mom was so relaxed after her facial and massage, and my grandmother couldn't stop raving about her massage and pedicure. Everyone was so friendly and attentive. Excellent service!!

Evangelina Manning

Love it my husbands birthday weekend but I think I enjoyed it. Wonderful place staff all wonderful. Thank you

Regina Davis

Relaxing atmosphere, wonderful pedicure

Armando Hernandez

Just a regular spa. Nice and clean.

Kristin McCarthy

Best place for massages. Mercedes is the best

Melanie Hall

Great place

Phillip Myers

Awesome service everyone is so friendly and good at what they do!

Michelle Higgins

Love love love. Feeling relaxed

Erica Stevenson

One of the best kept secrets in DFW. I love it here; the price is right, customer service is great, and the services performed are great. The facials are more relaxing than the massages. I have been going for years

Aqua Fox Gaming

Reasonable prices, great service, even a customized massage. Will be a regular from now on. You really cannot beat the wonderful service.

MIRANDA Primm

Best massages, hands down!

Casey Sue

Happy with my services, but the overall establishment needs major improvements. I came in today with a gift card for five services. My first and second services were sans clothing, then I was asked to get dressed for my manicure and pedicure. The nail room is just as other reviews have stated- completely without proper equipment. Hoses in sinks to drain water, what appears to be office chairs for sitting. I know luxury nail salon grade chairs are probably expensive, but if you can’t provide the experience, cut the service from the offerings. It was a very awkward environment, although my nails do look great. After nails, I was asked to undress yet again for my massage. The massage was top quality, one of the best I’ve ever had. Overall, a relaxing experience, but I do believe this spa should invest in itself a little more and take a closer look at the flow of services with package offerings.

Meagan Bolton

Lisa gives the best pedicures! I've been one of her clients for about 5 years, and always receive wonderful service! She's very conscientious about her work, yet warm and personable. I highly recommend Lisa and Perfect Touch!

Heather MacDonnell

Was gifted a facial and swedish massage for Mother's Day. It was an amazing experience. Will definitely be going back!

Joni Lui

Amazing! Staff is nice, facilities are clean. I had Karen and it was actually the best massage I have ever had. She really took the time to focus on my problem areas which I find most massage therapists don't.

Barbara Ray

Great for short notice massage appointments

Keysha R.

I went to Perfect Touch for the first time today. I've heard great reviews about it & wanted to check it out. The establishment is very nice & relaxing. Everyone was so nice. My therapist was Ashley. She is very professional & really tailored my massage to fit my needs. The pressure was perfect & she also checked in with me periodically to make sure I was doing ok. It was a bit noisey throughout my massage due to other clients getting ready for their services. Otherwise I loved the place. I will definately go back again!

James Pittman

Lisa Mahon, IS THE BEST! She gives the BEST MANICURE & PEDICURE IN THE METROPLEX! She is also WEALTH OF INFORMATION. She always gives me GREAT ADVICE! It is ALWAYS VERY ENJOYABLE TIME having her do my nails..

Jacie Woolf

My wife and I had a couples massage here in February. The facility is very peaceful and nicely decorated, and our masseuses did an excellent job. Complimentary wine or champagne was supposed to be included with the massage, and it took a long time for us to be taken to our room despite arriving a few minutes early, but we would go back just because of the good quality of the massage.

Michael Howard

My wife & I can only wonder, if this is the highest rated spa in Ft. Worth, what must the others be like?!? Ignoring the fact that the place looks & feels old with very dated decor, she went for the facial package. Apparently, not only the appearance is dated because the dermabrasion equipment didn't even function 2 of the 1st 3 sessions. Combine this with the "products" they sold her...the results were terrible & spa staff couldn't understand why their "pure/natural products" (which they convince you to buy several different types because they are necessary) made her complexion significantly worse than before. After the 4th session, she bailed and the improvement was obvious after only a few days away from their "treatment" & "wonderful products." Maybe they do other things well but, if you care about your face, look elsewhere.

Melissa Perkins

Our kids bought us a couples massage package with Champagne for Christmas. In making our appt, I decided to upgrade and get the facial as well. The massage was okay but they turned on a fan half way through the massage and we froze! The facial was TERRIBLE as it was supposed to be an hour...it was an hour alright, but the actual facial activity was only 30 mins! We never got our champagne!!! I have called 3 times to get a manager to call me back, but no one has of yet! The absolute worst “spa” experience we have ever had!

Stephanie Ciarkowski

There was loud construction going on directly above my massage room. No one called to notify me of this before my appointment. This was not a relaxing experience.

Autumn Harold

My hubs and i go here for a couples massage 2-3 times a year. Very reasonably priced, staff is very nice and the environment is relaxing. Only negative is the TINY parking lot, we can barely park our truck....

Jessica Dawson

One of the best massages I've ever had and I've been getting massages regularly for 14 years.

Cheryl Anderson

I went in for a pedicure and the person on duty was so rough and in a hurry to get it done, it was not an enjoyable experience.