Reviews of milk + honey spa - Hill Country Galleria (Spa)

Trish Wilder

My first experience was amazing. A two hour signature massage is the way to go!

Dolores Jeffries

Tried a couple of hair stylists here. Poor results. Then scheduled a partial highlight with request for light brown to dark blond highlights. I came out with orange/copper hair. Questioned the stylist and she told me to give it a few days -- the color would get more blond each day. Six weeks later, I still had orange hair. So embarrassing. I was the laughingstock of the neighborhood. I asked for a refund, but the manager refused. I'll never go back, but I'll be sure to tell everyone where I got my ORANGE hair!!

Jessica Anne Aradan

*Update 2017: M+H use to be my favorite go to spa for all services, but I now rarely go & if so it was as a last resort. The scheduling is a mess and super stressful, inconvenient and has gotten worse since the multitude of corporate changes along with a downgrade in quality service coupled with increasing pricing that are not worth the service. They've lost a lot of great staff and their customer service has been robotic, impersonal and the equivalent to calling your internet service provider. You can tell just by the phone system options. They seem to have a lot of turnover lately which says a lot about the company. It's quite unfortunate. So much lost potential. I use to love this spa and had been going for over 10 years since it was a great local spot to relax and now it seems like an overpriced, trendy minimalistic version of Massage Envy.

Bryan Ford

Very relaxing, great staff. Wife and I did a couples massage. It was so relaxing I fell asleep. Highly recommended

Collen Winger

Love this place

Lauren McCormick

Treat Yourself! Milk + Honey is obviously a little $$$ - I had my doubts about the value matching the price! But it really really does. I get facials from Kari and she is INCREDIBLE. Very skilled, professional, and honestly just so sweet! The recommendations she gives me for products and future facial appointments are always in my best interest. Treating myself to a facial every month or even every other month has been a game changer for my skin! So my brighter, more balanced, and all around healthier. Massages - my husband goes to Mario and he can never shut up about how awesome the experience is - every time! Mario also gives my husband great recommendations for continuing healthy habits to correct his posture, etc. We aren’t rolling in $dough$ but I believe it’s important to put health, wellness, and happiness above everything else - especially when you work long hard hours like us. I attached 3 photos - first is prior to my ultrasonic facial, second is directly after said facial, third is 4 days post facial. All are makeup & filter free - you can literally see the spots and discoloration in the first photo disappear by the third photo. I LOVE IT!

Martica Andrews

It was a perfect last minute treat.

Brittany Perez

Always a pleasure getting my haircut here

HAROLD HULST

My massage was incredible! I look forward to my next one...

Liz L.

I have been getting massages at the 2nd Street location for 3 years now. I have always had a wonderful experience here!

Clover Yordanova

We agreed to cut my hair to my collar bone, unfortunately it was cut too short and now I have to wait for months until I can wear it loose again. So disappointed. Dye all over my face to add insult to injury. I was not charged for the cut. Everyone here is nice but I can't go back and risk more disappointment.

Zareen Ahmad

appreciated the courteous staff so much!

Fernanda Tebas

As a birthday gift, my husband treated me to a Spa day!!! Everybody was very friendly, and provided excellent customer service. I was treated like a queen! Special thanks to Sarah for listening to me and getting the hairstyle that I wanted, Lisa Marie and Keara ( nail therapists) for being so sweet and welcoming, and Vicky who took excellent care of my skin. Can’t wait to come back!!!

Allie Sexton

I want to say that I would give Milk and Honey 5 stars for their cut and highlights! They are great with hair, I think! I'm giving them 1 star for their nail services though. I had a gift certificate to get a Manicure done and it was the worst manicure I've ever received. I get my nails done *maybe* once every other year, if that. When I sat down for my Manicure the lady doing my nails asked "what do you want done?" I didn't know what to say, because I hardly ever get my nails done. I just assumed there was like a normal routine for people that request a Manicure. She started "painting" my nails but she didn't even paint my whole nail. There were big pieces missing, big globs of nail polish not spread evenly, and she didn't do anything with my cuticles. They are still a mess. I also had picked out two nail colors and she let me try them both on. She said that one of them made my "hands look old" so I ended up picking the other color because she said that. When it was all over, she didn't put my hands under any type of dryer I just sat there for 5 minutes and then the color ended up getting scratched off anyway when reaching for my keys. I'm thankful that I had a gift certificate and didn't pay out of pocket for this. I'm not one to usually make a big stink over something like this or complain for that matter. Shoot, I couldn't paint nails to save my own life! Haha! But I was just overall disappointed with the experience and how my nails turned out. I wanted my nails done for my Baby Shower, but now I'm getting them redone somewhere else. So, fair warning if ya get your nails done here! But hair color and cut is always great in my experience!

Lahana Vigliano

My hair coloring came out amazing - I got a full highlight done. The service was amazing - so accommodating and always making sure you taken care of from drinks to comfort. Loved my time there - definitely going again! :)

KK Sable

This was the most expensive hair appointment of my life and I have to say it was just... ok. For what I paid I would have been a lot happier with outstanding service or a real consultation or a customer-focused atmosphere or even just an outstanding haircut, but I came away with a very “meh” experience. Nothing bad, but I would much rather pay half as much somewhere else and receive essentially the same thing (no-frills service and Kevin Murphy products can be found almost anywhere it seems). I did have products pushed on me toward the end, which I found pretty tacky for a nice place, and I was upcharged a lot beyond my original estimate. But no harm done. Just an expensive lesson learned. I will find another place and I wish this salon the best.

Jennifer Apodaca

First, if you're going to get anything done on your hair, see Georgette. She's awesome and honest and knows how to make a previous bad haircut and color right. She takes her time. I'm not impressed with the salon. Maybe, because I was the first customer there in the morning or it was Friday, the ladies were not pleasant. They offered me something to drink, I asked for coffee, they said no coffee, tea or water only. I had never heard of a salon not offering coffee. Later, Georgette offered me a drink and guess what? I got coffee! Also, this is the MOST I've EVER paid for color/cut. $35 extra charge for toner "add on" seems way excessive and I've never encountered such a charge from other high end salons in California, where I am from. The salon has overall nice product's for purchase, but I won't go back. Love Georgette, though! Just way over the top expensive. Leaving with only one conditioner and $295 bill total. :-/ (tip included for her time and a great head of hair, she did a fantastic job)

Debby Cole

Although the estheticians have always been nice and competent, the front desk (back when they did appointments there) and now the booking service have always gotten appointments messed up. Rather than hashing over the bad service with the front desk in the past....I tried to use M&H again, but had problems with appointment 1 (didn't book enough time even though I called back to confirm they had) and then a follow up to finish the procedure (at no cost) was double booked. I had to cancel and go elsewhere. Wont be trying again, ever. The booking service is a "no go".

Mary Randle

What an awesome experience! I will highly recommend this spa to all my friends and family. There are Professionals who really care for every client's needs. It was worth the long drive to be lavished with skill and patience in an atmosphere of unending relaxation and heavenly scents.

Ron Kinsell

Went for a manicure and pedicure and walked into a very small room with 4 wooden boxes built out against 1 wall and 3 small tables and bench against the other wall. Was very disappointed by this seeing the amount of money I was spending and couldn't even get comfortable. Moved from that box down to the next box, sat down and they slide this small table in front of me. The person doing my nails then slide in between my legs with hers making contact with my legs the whole time. I have been to Many nail salons and never have I ever seen something so uncomfortable. Not sure why this place is not putting a normal comfortable chair and table while you are there to relax and be pampered, chairs only a wooden box with pillows. My service was great and I am happy with the job that was done, but I will never go back for those services because I was completely uncomfortable for over an hr

Sakhar Hamoodi

I think her name was Kristy, she's fabulous, I always request her every time I go to milk&honey

Laura Richardson

Beautiful atmosphere. The relaxation room is very serene. The staff is very friendly. The quality of my massage was exceptional. I really loved the facility... It gives a luxurious feel and leaves you wanting to come back again.

Aarika Marino

After the painful process of growing out my hair, I thought it was time for a proper haircut. I heard about Milk + Honey from several of my friends, but I was skeptical of the price tag. A standard haircut is $60–a wash, cut, and dry. If you work downtown, I recommend the Guadalupe location. They offer early morning time slots for a quick cut before work. I requested Megan (she refers to herself as 'Magic Megan,' but isn't corny about it) and she did a fantastic job with my hair. She evened-out my layers and was respectful of my request for a 'trim' and abstained from cutting away too much of my hard work while still making my hair look refreshed. I have received many compliments on my hair since the cut, which I consider to be a reinforcement of the quality of Megan's work. If you are like me and hesitate to spend moola on beauty treatments, this visit was well worth the price tag. If you are a first-time visitor, ask if there is a discount (I had received a $10 coupon off any salon or spa treatment when attending Le Garage Sale). I was also told by a friend that PayPal offers promotions if you use your phone to pay. Milk + Honey also signs you up for a free points program, which you can use towards future haircuts. My only recommendation for Milk + Honey would be to include a simple neck and/or scalp massage during the visit (adds a little more 'luxury' to the experience).

Connie Cole

Get a facial with Kim! You will love it. I have been getting monthly facials for about 1 year now and have noticed a dramatic improvement in the appearance of my skin. I can't wait for each appointment. What a special treat and a great way to invest in yourself. :)

Chuck Norris

Two cancellations at the very last minute. Stylist had strep throat. Ha! Instagram says she was chasing wild flowers in the Hill Country. Joke!

Kaila Wyllys

Laura M. is a wonderful hair stylist; LOVE her haircuts! She makes my difficult hair easy and beautiful. I've been a client for over a year and really love this salon. It's light, airy, and comfortable.

Joshua Pierce

I needed a gift for my sister in Austin. She never takes time for her self... I live out of town and kendel was AMAZING at putting together ideas for a really sweet gift. Thank you M+H and an even bigger thanks to Kendel for coming to my rescue. You’re a huge asset to that company

Kristen Donnelly

Great haircut and style! Clean and relaxing environment, professional and friendly staff!

Jillian Newman

The most 'uppity' of the Milk + Honey spas. Still it has a friendly and pleasant design (important for a spa I'd say) and a friendly and talented staff. Oh yeah, the whole wall in the main room is filled with great products and local jewelry. I approve. The Bee Caves location is a little beyond me, so I am happy that they have a place downtown as well.

Janet Bryant

I have always felt relaxed and happy and all the staff are really nice!

Carla Samford

As you enter, you already start to feel relaxed... the ladies are lovely, the atmosphere is wonderful and calming. Love it!

Ben Warren

Horrible place. They cheated my wife out of $400 worth of services that we paid for. Stay away. Any business that would treat a customer that way is not somewhere anyone should go. Buyer beware!

Megan Savage

I had a pedicure from Keara and it was the best I have ever had. She was so gentle, yet thorough. Completely different experience from those strip mall pedi/mani salons. I would definitely go back!

Kristie Odom

I have been coming here for years and the customer service and quality is always outstanding. I have to say I have had the best massage service here compared to many places worldwide! I HIGHLY recommend Milk & Honey

Emilie Taylor Shapiro

Go see Georgette! She is amazing! My hair was an absolute wreck before I went to see her. My highlights were growing crazy and my ends were fried from all the damage I had done to them. Georgette put in highlights, lowlights, gave me a gorgeous hair cut and gave me a touch of make up and did it all in two hours! She is by far the best hair stylist I have been to and will continue going to her as long as possible! The salon is also very professional looking and has a great atmosphere, something I think is very important in a spa.

Rebecca Jensen

Exceptional service from Sandra and even better finished product

Hester Nel

Great service and friendly, helpful staff!

Julie Denney

Always a great experience. Friendly helpful staff and best stylist ever in Casey Arnold

Sarah Hill

Veronica absolutely pampered me! She is the best! I had the best facial of my life, and I've had many. I will be back and I highly recommend! My face has looked and felt wonderful since, and it was struggling beforehand. The massage was top-notch and she was so sweet and comfortable. Thank you!

Joe Szoo

I would highly recommend not bothering with this place. I actually went there for a few years for my hair. It was 'good enough' on the color for me to keep going and not bother with finding another place further from my home. I also did pedicures and brow wax out of convenience while I was there. I stopped the pedicures after a particularly bad service which was totally not worth the money. I next stopped the brow service because I simply did not have time for their process of scheduling ahead, check in/out and wait in the lounge (their computer system is also tedious). I hung on with the hair service until it became too hard to schedule weeks ahead. I travel for work and sometimes have unexpected trips where I need to cancel or schedule a quick fix. I had to cancel 2 appointments in about a 3 month period for illness then a work trip. I tried to schedule a brow wax after that and found they put me on a 'pre-payment' status so that I would have to pay when I schedule ANY service and if I have to cancel they will charge me the full amount. My doctors do not even do this! They need to get over themselves!!!

Krystyn D

Mani & Pedi The $85 services lasted 40 minutes together and was not thorough. The massage on my legs and arms didn’t last more than 3 minutes. The pedicure station is high of the ground as I watched 3 women to struggle up and down. It is not handicap friendly. I will stick with my $40 pedicure that lasts an entire hour and my $10 manicure. Edited to say that my polish has severely chipped not even 48 hours and I do not work heavily with my hands.

Jessica Gloria

Milk + Honey is a great spa experience! The employees were very friendly and the atmosphere is extremely relaxing. I've had a massage, manicure, and pedicure they were all really great. They have specials and packages which make really great gifts.

Alexa Sandford

I love this spa. I get my hair done here. I love how all the staff is very friendly. This is a great location for a spa.

Natalie Fowler

Amazing massage! Keely was super!

Elizabeth Garcia

I love this place. The staff is so accommodating and attentive. The place just begs you to relax and it's easy to do. Randy is also an excellent massage therapist.