Reviews of Houstonian Trellis Spa (Spa)

Robert Reed

My first facial. It was an incredible experience. Relaxing to the point of sleep. It's a beautiful setting with any and all amenities.

Melissa Cox

What a relaxing tranquil environment. Staff is well educated and professional.

Amariee Collins

Amazing people and extremely relaxing

Hayley

The Trellis Spa is hands down phenomenal! I cannot even begin to describe how wonderful my day was or recommend my service providers anymore highly! While I was there I had a Swedish Massage, the Diamond Rose Pedicure, an Express Manicure, and the Diamond Facial. Helen gave me my massage and was really good about creating a calm relaxing environment while hitting my key spots and checking in periodically to make sure the pressure was just right. Andrea gave me a beautiful pedicure in a nice and tranquil environment. Bonus is she really worked hard on my terrible heels! My feet are finally ready for sandals. Charmayne made my skin look like it did when I was in my 20s with the Diamond White Facial. She walked me through each step and explained what I should be feeling through each part of the process and made it both an educational and relaxing experience. My lunch and relaxation time was also superb; from the pool and whirlpool, to lunch on the balcony, to a nap in the tranquility room, I could not have hoped forns better day! They are beyond 5 stars and I hope I can go back soon!

Amadeo Hidalgo

(Translated by Google) very well (Original) Muy bien

Tyler Swain

my wife loves it !

Jose Luis Cubría

Top athletic and social club in Houston

D.L. Roland

The best spa experience that I've ever experienced. Massage, mani/pedi, lunch were all top shelf.

Ali Cooper

Yes the services are very pricey, but you get what you pay for. Arrive hours before your appointment to enjoy the numerous amenities they have to offer: fall asleep by the fire in the tranquility room, relax in the hot tub, enjoy fruit/scones/beverages, take a dip in the pool, feel cozy in their robes and warm neck wraps, etc. I feel pampered and wonderful at Trellis.

Emmanuel Shakir

Top notch spa, really enjoyed my massage and some relaxation time. Very clean and well maintained facility with very friendly staff that really focused on guest experience.

Cindy Reid

Wonderful experience. Arrived at 9:00am for a massage, then spent the morning drifting between 'lounging areas'. Finished with a great salmon salad.

Devon NeSmith

Absolute favorite spa! Best massages and a great atmosphere. I can’t wait to go back!

Louise Duncan

Smells like mold and waitstaff / Bartender rude!

Haley Dixon

Such a great experience! Got to go thanks to a voucher and it was such a treat. I felt relaxed just walking in. Lovely aroma, music, kind and friendly staff. Amazing place. The massage was PERFECT! I could have added another hour. Highly recommend. Must try their chocolate cake!

Maria Mccord

Most amazing relaxation you can have

Ashley Woodford

I’m not your average spa goer because that sort of thing typically stresses me out. However, my hubby got me a gift certificate to use for our anniversary, and spring break seemed like a great time to indulge myself. The amenities are amazing. Around every corner is another path to tranquility and relaxation - a rain shower, quiet room, jacuzzi, and floating pool . However, the highlight of my visit was my facial with Richard. I cannot speak for the other service providers there, but Richard was one of the most welcoming and warm humans that I have had the pleasure of coming into contact with during some sort of beauty/skin service. Not only does my skin feel amazing, but I left with my soul feeling better, too. I cannot recommend having a facial done by him enough, and I will definitely be back!

Foram Patel

Luxurious with an attentive staff which made for a totally relaxing experience. I went in for a facial and spent almost 4 hours hanging out and relaxing. Felt like a retreat inside the city. I got an oxygen facial which left my skin super smooth and glowing. I can't imagine going anywhere else for spa treatments.

Maud Lhors

Very good for manicure and facial.

Nancy Ladd

Wonderful relaxing day with the best mani/pedi from Vicky!

Rachel Corgey

I finally used a gift certificate I received 3 years ago and brought my mom for her birthday! Hands down the best day ever! Everyone was extremely friendly and willing to help answer all of our questions. We had the oxygen body treatment which was out of this world! I highly recommend Trellis Spa and we will be returning as regularly as possible.

Kate Nilsen

I can’t say enough good things about this spa. From when you walk in the door, to services and the lounge areas and locker rooms. The pedicure area overlooks a lovely green space and the upstairs space is very cozy. Included in your services is a float pool and hot tub. Their locker rooms have amazing showers with luxurious products. For any spa day, this is a perfect spot.

ZingyPing

Service was top notch

Metal Pandemonium

My fav SPA. Everyone is very accommodating and prices surprisingly reasonable.

Maven Bri

Amazing experience.

Darrell Hubbard

Good massage

Monslisa Scott

Girls brunch!!! Crazy Amazing. Ask for Tiffany...best facial ever. Monalisa

Brian Molho

Great hotel

Tomasz D.

Best hotel in Texas in my opinion :)

Maeugen Lopezortiz

(Translated by Google) Delicious! (Original) Delicioso!

erik williams

Purchased a large package as a Mother's Day gift. My wife went during the weekends and enjoyed her experience BUT there were people there who do not have proper spa etiquette. I believe it is the staff's responsibility to remind people to keep their phone ringers down as well as their conversations. Other grownups should be able to enjoy their amenities poolside without being privy to the immature conversations of others. I think if you advertise yourself as a spa then you should have the ambiance to match. Otherwise it is just an overpriced salon.

cameron torkay

Been to nicer spas but this is pretty nice.

Alison Comstock Moss

The best massages in town. Wonderful service and beautiful spa in the heart of town.

Michelle LeBlanc

Excellent

Alex Sepulveda

Excellent Service.. Great place to get massages and oxygen facials.. Randy did my wife facial and Charlotte did mine . Always happy with the results

missy nelson

Love the services,and the staff

Lucy Foreman

Amazing!!

Daniel Chang

The facial was amazing.....book it with Randi you wont regret it.

QUEEN Guidry

FABULOUSSSSSSSSSS SPA!

Claire Bonilla

Love the pedicure we get at Trellis!

Eric Swithin

My wife lost her Mother a week ago, so I decided to do something nice for her by booking her a day at the spa. Two hours before our scheduled appointment, Trellis Spa called us to reschedule. Their policy states that they require 24 hours notice to cancel or reschedule or you have to pay in full. For our spa package that would have cost us $865. Since they cancelled on us, due to utility malfunctions, two hours prior to our scheduled appointment, we asked for a discount on our next visit. In fact, I asked politely three times and was denied. Apparently, Trellis Spa is "not in a position to provide customers a discount for being inconvenienced." We will NEVER use Trellis Spa or visit the Houstonian again.

Yvonne Boustany

I need to spend more time here. Super relaxing. I've always had an excellent experience. Get a massage. Have your nails done. Lounge. It's great.

Rachel Negron

Atmosphere: Perfectly. Relaxing. Huge, beautiful, has a Greek feel to it. Does not feel like you are in the city at all. Service: All my services have been stellar here. The staff working at the spa are all very friendly. Not to mention, they are everywhere. If you need anything, you are sure to find someone. My only complaint at Trellis has been with the front desk. My first time to visit Trellis, I was not told of all the complimentary amenities to enjoy when booking my appointment. Also, the front desk staff forgot to mention I needed to get there early. I lost 10 minutes on my massage. However, after complaining the manager gave me 15% back. My second time to the spa, my skin care specialist did not right down the cream she recommended for me to purchase. After a lot of googling, I think I have figured it out. I will purchase it else where. Prices: Trellis is definitely a high-end price spa, but there is no other spa like it in the Houston area. It's huge, lots of amenities, you can EASILY spend the entire day relaxing here. I know I do. From the lounge, patio, tranquility room, spa services (facial, massage, mani/pedi, etc), steam room, hot tub, whirl pool, fancy showers). They have wonderful alcoholic and non-alcoholic beverages they offer in every part of the facility. They provide plush robes and slippers as well. Parking: Easy, free garage parking.

Taws Paws

Ive been here at least 6 times but my experience today was NOT pleasant. The treatments (facial and body) were fine-hence the 2 stars over 1. However, I felt extremely rushed by the lady who did my body treatment and I was not late for my appointment, actually 15 minutes early. I had barely gotten to get in the shower to wash off the mask she had applied and she kept knocking at the door asking if i was done,it hadnt even been 5 minutes.). While I was in the shower, she starts talking to me (which obviously I cant hear bc im in thr shower!---resulting in me having to turn the water off to hear her tell me about towels which were obvious and to be face down on the spa bed) It was quite ridiculous. The facial was fine but i accidentally left my keys in the room and realized it less than 2 minutes after walking downstairs, so i go back up to knock on the door and see if i can recover my locker key and 5 or 6 women who work there ambush me like I'm about to perform a break in. I couldnt bring myself to tip after such a poor experience and I doubt I'll ever go back.

Ryan Hulett

Beautiful and relaxing place. The atmosphere is 90% of the experience.

Terry Gomez

Great service great facilities!

Sanyika Williams

Great relaxing atmosphere.

Emily Gupton

The amenities are amazing. The wet spa area (co-ed relaxation pool, and sectioned off whirlpool, rain shower and steam room) is amazing. The upstairs lounge/patio is also wonderful. I spend more time relaxing than I do getting treatments. Their facials are incredible. Massages are typically good as well. I love coming here to relax, read and get great treatments all day.

Valeriya Tochylina

I always look forward to come back to Trellis. The ambience is amazing, and all providers perform excellent services. It is the best Spa in greater Houston

maria hendon

Beautiful, expensive and very crowded. Not enough places to sit in between procedures

Stephanie Roberts

Tiffany is fantastic for facials! My skin is glowing and the products used are great for my sensitive skin. If you want to be pampered, this is the place!

Andie Posey

I had a Brazilian and had an allergic reaction to the products that were used. It has been miserable. In addition there was a substantial amount of hair that was not removed. I left a comment on their website but no reply.

Guadalupe García

(Translated by Google) The hotel is very nice people can tell themselves why they do wedding and the rooms are very spacious excellent service 100% selos recommend (Original) El hotel es muy lindo la gente puede dicertirse ahi porq hacen boda y los salones son muy amplios excelente servicio al 100%selos recomiendo

candice harris

Went there today and had the perfectly polished package. Amazing experience and treated like a queen the entire time. Trellis is very relaxing with terrific amenities. Definitely would recommend this spa!

Trainer X Rei

This spa is absolutely astounding! Great amenities like a warm pool, hot tub, sauna, fluffy robes and spa shoes. The lady women’s locker room is so freaking nice with private showers and access to the pool and sauna. The food we ordered for lunch was excellent and they have flavored waters, coffee and mini cookies for free. I went with a group of four and everyone came out of their massages and facials at the same time. Staff was extraordinarily welcoming, professional and attentive. I had Cathy for massage which was like a soul healing experience and Randee for my facial which had me looking a few years younger. ;) The best part is, you do not need to be a member of the Houstonian to come here! They also offer gift certificates which is an excellent gift idea! This place is hospitality at its best, available to anyone who wants a day to be pampered and relax.

Kelly Pontigo

Such an awesome experience...relaxing spa. Franny's hot stone massage was amazing!

Jermel James

Wonderful experienc. Nice staff. Professional beautiful place. First time have a massage and facial. I recommend Angela H...does a great job. Will definitely be back

Jeff Helton

Always get my hair cut here with Theresa, so good and so fast, and a good talker, too. Building is gorgeous, although they will move to River Oaks District for six months beginning in January for construction, so I'm sure it will be even better after. Staff is great as well, not to mention you get to drive through the beautiful Houstonian grounds.

Mark Feferman

See my review of the Houstonian. This is the same place... simply amazing.

Stephanie Weldon

Everything was incredible. Did the massage, facials and lunch and it was top notch!

Ann Russell

I brought my husband along this time to enjoy a massage and pedicure.

Margaret Hammond

Today’s facial was amazing! Thank you Richard I hope to come back soon. That was the best 1 hour facial I have ever had. And thank you for the new show suggestion the Politician because I love it now.

Cynthia Leong

Meh......................

QuirkyCercle

wish I could give a 2.5, but bc of our masseuses I'll round up. Skip to the bottom for the summary. So the good things are: -The grounds are beautiful (like a hidden garden in the city) -The hot stone massages were excellent (did a couple's massage) -They provide robes and sandals for you to relax and enjoy the atmosphere -The butter cookies were good And that's where it stops for us. The restaurant, "The Olivette", was closed for remodeling, so I can't judge that. However, it would've been nice for a heads up bc we were hungry thanks to "saving our appetites" for their over advertised restaurant. More points of contention: -The advertised shower & jacuzzi is only for a specific spa package (to the tune of nearly $600) -Even if we did get that package to see where we would've showered & sat in a jacuzzi together was tiny & disappointing -There is no co-ed place to sit in a hot tube or sauna as a couple -I've been to Spa Trellis before w/ family, & I had cantaloupe juice for the 1st time... this time no cantaloupe juice, in fact none of their special juices were served -We were told no electronic devices were allowed upstairs...half the ppl had their phones out, and one person even took a phone call INSIDE

Sharon Rebecca

Wonderful spa, great treatments

Tamesha Shook

superb service the offer is great

A. Megan Raley

What a wonderful experience with my fiance doing the couple's spa day. Fantastic!

Shiree Berry

Great for groups. Services are just mediocre but the facilities are outstanding which is why we always return.

Fareed Audi

very cautious

Versan Aljarrah

Terrible, the GM there Mrs. Renea is extremely rude to the customers and her own staff. She’s been there too long and needs to be replaced. I’ve seen her talk down to her own staff in the most inappropriate manner. Even in front of customers such as myself I had witnessed. If you want to encourage your staff to be better you better be good to them & treat them with kindness, respect & encouragement.

Nikko Cosmetic Surgery Center

Our entire staff enjoyed a spa day last year! We can't wait for our next spa day outing as a staff! We love the Houstonian Trellis Spa staff as they always care for us with the utmost care . See you soon!

Amanda

The spa is clean and refreshing the cantaloupe juice is my fav. I was very relaxed and Miss Randy did an amazing job on my oxygen facial. They have everything u need to take a shower from deodorant, lotion, razors, blow dryers ect.. LOVE this place! Also ate at the new Tribute in the Houstonian newly renovated after hurricane Harvey , nice staff and great food the brisket hash was AWESOME!

Tracie Baldwin

Without ever setting foot in the door I had a terrible experience with this spa. I received a gift certificate as a Christmas present and scheduled a massage for a weekday; however, due to circumstances beyond my control my childcare fell through the morning of, and I was unable to arrange for backup care. I called the Spa to explain the situation and request a reschedule, only to be informed that while they would happily reschedule me they would still charge me 100% of the massage price as a cancellation fee. What??? I guess in their perfect world childcare is never a problem? For the rest of us plebeians it can, however, be a real and persistent challenge. Gift certificate wasted. One star for being completely unwilling to make any attempt to understand or compromise their precious policy. Didn't know they were that hard up for $$.

Sarah Kim

I just got married this past weekend and needed to finally relax and unwind from months of worry. My incredible mother and aunts worked tirelessly to make my dream wedding come true! They give me the best, and all I want to do is give them the best! I googled “best spa in Houston, and Trellis popped up” I made a spa reservation for 2 hours and wanted to make it count! I had Lisa as my masseuse. I originally had hot stone therapy for 100 min. Which helped me relax from the entire whirlwind of wedding planning! I wanted to get pictures to keep the memory of this and Lisa went above and beyond, beautifully arranging the blankets and stones for my picture perfect relaxation moment. I may have only gotten a 100 min massage but those pictures will last a lifetime. Also with mom and my aunts, we had our feet in the jacuzzi and just were able to relax and unwind. The staff who were always available tidying up the facility to be spotless were also so friendly!!! They took group pictures for us! I needed to unwind, and all the staff and facility at Trellis did just that for us!! ⭐️⭐️⭐️⭐️⭐️

Kim Terrell

Great spa. Come at least an hour early to enjoy the facilities. Order the cheese plate and a bellini on the upstairs deck. Love the robes.

Ashley Sobota

Wonderful! Be sure to schedule some time before or after to check out the steam room.

Jennifer Weekley

Ultimate pampering!!! Bring your swimsuit and plan to spend the day there.

Candace Castillo

Great staff, massage and facial great

Connie C.

Not impressed. Not sure pedi supplies were clean & sterile. Won't likely return.

Margaret Krubsack

Great facial.