Reviews of The Woodhouse Day Spa - Franklin (Spa)

Jenny F

I’m not happy with Woodhouse Day Spa. An appt was set up in my name and charged to my credit card on file. Clearly no ID or any other account verification was completed. As we can see with the review email I have gotten, this still has not been fixed. I did go and pick up a voided receipt from Woodhouse Day Spa for my records so that if this does not get voided on Credit Card, I have proof that it was charged fraudulently. They really have no concern for identity theft. If you have several clients with the same name you really should have a better identity protection set up. I don’t think anyone should be able to call and set up an appointment without some form of clear identity. The fact this appointment was set up and paid for with my information, is a little concerning. Also, the person that received services is still apparently tied to my account since I got the satisfaction email.

Sandra Grooms

The most relaxing spa in Williamson County

carol Baswell

AMAZING from the moment I walked through the front door. Ambience is so calming and the staff is so friendly. Rachel gave me the most wonderful Swedish massage. I told her I felt like I needed to call an Uber afterwards. This will be the place I go from now on.

Douglas Reed

Beautiful atmosphere, relaxing, and they do an amazing job

Cindy Kiser

The pedicure I had was amazing thanks to Janice. She gave me the best pedicure I have ever had. Wonderful experience!

Greta Adelusi

Good massage. It was a gift. It's too expensive for me to go back.

Danica J

Jackie is MAGIC!!!!! Give her allllllll the money!!!!!!

Carmen Blanco

The service was not as described online.my daughter and I had the same service side by side and the technicians did not follow the same processes. the environment of the spa itself we conducive to a relaxing day.

Tracy Good

After a couple of massages at another spa left me feeling sore & bruised for days, I came to The Woodhouse looking for a massage to work out some tension but leave me feeling relaxed & rejuvenated. Tina did just that! I'll be back!

Mary Brown

We arrived early but we where escorted to the changing room and given the most comfortable robes and sandals to wear. Then we found our way to a beautiful, quiet waiting area. There was fresh water with fruit and some small snacks for us to enjoy while waiting for our massages. The massage therapist arrived a few minutes early and escorted me into my massage room. She asked if I was experiencing any problems areas that she needed to pay attention to and I quickly described those areas. The therapist left the room while I got under the blankets onto the heated table. The lighting was low and very tranquil music was playing softly. The therapist came in an began with a head and neck massage. Every minute was delightful. The hour flew by and had me wishing I had booked an 80 minute massage. The only negative I have is that I'm only 5 feet tall. Getting on to the table without a step stool or an adjustable table was a bit of a challenge. This was a wonderful experience and one I will definitely repeat.

melissa stack

The Woodhouse is a top quality spa! My masseuse was professional and friendly and targeted every issue with my neck and shoulders that I told him about. The relaxation lounge is wonderful and calming and you never feel rushed or forgotten there. Definitely a must go to place when you're in need of some pampering and stress relief!

Kathy Higginbotham

Had a wonderful facial this weekend. Staff were great. Went with friends that each had massages - and each said it was very good. We had a wonderful girl's outing that started with total relaxation.

Amy Thompson

It was wonderful. I came in tight and hurting and came out a happy camper. My mother loved hers, frist time for her.

Caden Berger

I have not even been able to attend my appointment with my daughter yet. I purchased a groupon in early December and called right away to make the appointment for she and I. I was told by the front desk that they "oversold" on groupon and we could not get in until MARCH- over 90 days later. Now that our appointment is coming up this weekend, they have called and said they are short staffed and can not keep our appointment! They want us to come durning the week or split us up during our appointments. I am so far totally disappointed and we will see how our actual appointments are if we ever actually get in...

Beatriz A.

Everytime I come here for a facial I get relaxing and professional care. I enjoy everyone who works there they seem to enjoy their job and have great customer service skills.

Sarah Lamb

Love WoodHouse. Amazing experience

Erik Rumbaugh

Absolutely wonderful massage from my masseuse Jessica. I will be returning.

LINH JOHNSON

Had a great first time experience at Woodhouse with my Sister-in-law, Mother-in-law and Great Grandmother-in-law. Bought the Mother's Day packages and everyone left happy, relaxed and satisfied. Daysia, Bradley and Sally are great! There were several other personnel that helped my family members but I didn't know their names but they got rave reviews too. Beautiful spa and very relaxing atmosphere. Only thing that threw me off was the number of men at the Spa - I didn't realize it was a co-ed establishment but that was fine.

Shelly Hoffman

Beth was so awesome! She listened to my concerns about certain areas and focused on all the right things. She was calm and thorough and very respectful of how I was feeling with my deep tissue massage.

Shelly Dawson

Woodhouse is great, I highly recommend them.

Barrett Simpson

As always, Woodhouse provides a relaxing and quiet experience. This visit was our best yet, as we agreed this couples massage was the best massage - both as a couple and individual massages - we had ever had. We will definitely be back to Woodhouse in Cool Springs.

Karen Wilson

Abrielle gives an amazing facial. Extractions, Steam, cleansing and relaxing facial massage. Very professional!

Teresa Hahn

?? Staff ??

Gayle Martin

Lisa did an awesome job! Can’t wait to come back!!

Andrea Welch

Janice is always great. She gives wonderful pedicures.

C Jones

The Woodhouse Day Spa has really gone downhill. One of the ladies at the front desk was very rude and seemed annoyed she was there. Their robes need some tlc..both of the loops on mine were torn. My facial was good (the only reason I can even give 2 stars). My massage was the worst I’ve ever experienced. This place is not worth the money.

Nicole Mattox

My FAVORITE SPA!!! The service is great and the price is worth every penny, the atmosphere is so wonderful and upscale; I wish I could go more often than I do but I work so much; I would love for them to get the snacks and neck pillows back but they are still great and the best Spa here in Nashville and surrounding areas They won't allow me to add another review but I wanted to say my last visit with Jackie was AMAZING!!! I got the Wild Lavender Seaweed Glow and it was BEYOND the best thing ever, I always get the Swedish Massage but for my birthday I wanted to try something new and I was so happy I did!!!

Deborah Irwin

This place is so wonderful.

julia chapman

i have had a wonderful experience every time i have been to Woodhouse. Facials and massages are both wonderful.

Stacia B-H

Atmosphere was terrific! Staff was very friendly, facility exceptionally clean, and warm cinnamon tea tasted fantastic-very relaxing. Rachel was the best-hit all the trigger points, was friendly but not much conversation so as to allow you to relax. Absolutely would recommend!!

Asheton Pierce

My fiance' purchased a hot stone massage for my birthday. I was nervous at first, considering i'd never had any type of massage. Everything went very smoothly. They made me feel very comfortable. I can't wait to go back and hope to get a massage for my birthday for all of the years to come! HA!

Fatima Gugkayeva

Great service. Very relaxing atmosphere, Angela was amazing!!!.

Jennifer Allan

I usually love this spa however I recently received an email from them to confirm an appointment. I never scheduled an appointment and promptly called to leave a message and let them know. I was then charged $25 to my credit card which I just found out. I assume this was for the "missed appointment" that I never scheduled but considering they have never called me back either time I wouldn't know for sure. Terrible. I am going to now have to dispute.

Emily Phelan

Such a wonderful and relaxing experience. Everyone was so nice. Will definitely come back and recommend as well.

Adelaide Yoder

I've been here 3 times this year for a Swedish Massage and each time is a wonderful and fantastic experience. I highly recommend.

Liz Masterson Olson

Polite, professional - great experience overall. True spa pampering!

Lawrence Lee

I recently had a massage with Marco, who is my regular therapist, and it was wonderful. From the time I entered the facility to exiting, it was very relaxing and soothing. Marco provided an outstanding deep tissue massage that left me feeling rejuvenated and stress free. The entire staff did a great job of making the entire experience absolutely wonderful. I highly recommend the Woodhouse when you need any of the services they provide. The atmosphere is top quality for day spa escapes.

Troy Johnson

I brought my wife here as a surprise for our Anniversary. We did the all day couples package and it was great! The girls at the front desk were very helpful in my planning and were ready to help set up the champagne and snacks that I brought in. We had nice robes to relax in before our massages and they offered hot tea (my wife loved it). I didn't think I would really enjoy a facial or pedicure but I was impressed, I was so relaxed and liked that we were able to sit together for the pedicures. We will definitely be going back! Highly recommend for a day of luxury

Jamie Mayes

I have been to Woodhouse several times and have always had a positive experience. My absolute favorite service is any one of their facials! I have had appointments with several of their estheticians and they have ALL been fabulous! I believe this is a testament to the quality of the products they use and the experience of the staff. My skin looks better than ever and, while, I don't have a lot of money to spend on skincare products, I have had great success with using just a couple of the products and tips offered to me by the staff. I would highly recommend their services to anyone!

Melissa Rinehart

Amazing experience from the moment you walk in the door. Real Professionals at pampering! I look forward to every visit.

Chris Parks

Great Service and super relaxing atmosphere. Will do again !!!!!!!

Danielle Best Pazdan

My neck was frozen and I could not look left, my back was so sore. I booked a message in hopes it would help. Elvis at Woodhouse was amazing!!! Later that night my full range of motion was back and I finally felt some relief. I definitely recommend Woodhouse!

Anne zadick

Very nice but the waiting room is wayyyy too small!! You can't relax because you are all on top of each other....... It was a slow day when I was there too

Gwen Skelley

Professional, healing, calming, and relaxing.

Sandra Lewis Tanksley

Fabulous massage from Rachel and equally refreshing facial from Ashley. Both are truly professional and friendly! I love Woodhouse!

Trevor Hillsbery

Although on the pricier side, this is one of the best spas I've been to. I have worked at 5 star resort spas and other popular spas in California, and this is my go-to spa here in the Nashville area. The spa is clean, has a relaxing atmosphere, and wonderful relax room with infused water and teas. The customer service staff was great! There was a minor mishap with my appointment but the staff accommodated me by giving me an extra half hour to my massage for free. My massage therapist was amazing and gave me a true deep tissue massage. Overall, I loved this spa and will go back for sure. The only thing I wish it had was a sauna and jacuzzi. This is pretty common for spas in California but apparently not in Nashville.

Leslie Pippin

I always feel decompression as soon as I walk in the front door of Woodhouse Day Spa! They are always friendly and professional. The only thing I would add is aromatherapy to all massages.

Dani Bellegante

I am new to Franklin and a friend to me about "The Woodhouse Day Spa." Very enjoyable and relaxing. Great Place.

Tetiana Smialkovska

I enjoyed hot stone massage a lot

Mary Grace Phillips

Been going here a few years, and it's frustrating that every time we go, there's a locker issue. They are not secure (personal experience ownership is aware of; leave ONLY your clothes in there and take your car keys with you), and this time, there wasn't one that would work in the men's room, so my husband had to wait about 15 minutes for a gentleman to clear his, while I was waiting in the quiet room alone with my tea. His tea got cold and we were immediately called back for our massages. We go there for relaxation, and end up having to deal with something unnecessary. Once there was a kid and grandmother waiting in the quiet room, and he crunched candy the entire time we were in there. Who allowed that? There is a lot of potential with a beautiful setting and massages are always great, but needs fine tuning. This massage in particular was fabulous! We will request Elvis & Angela if we ever go back there.

ogechi Angel

Excellent service

Kelly Rich

I have been going to this spa for a few years now and I love it. It's my time away from home, work, kids...my few hours to just be. The staff have always been kind and attentive.

Ted Belcher

Wonderful couples massage!

Will Daughtrey

Great day spa. This brand has been consistently good in both Dallas Tx and Nashville Tn as I have visited. I would recommend to anyone needing a day at the spa.

Courtney Rickman

I have been going to Woodhouse Day spa for years. I have always enjoyed my experience there but today that changed. I had an 80 minute massage in which only half of it was enjoyable. The massage therapist, Hunter was great. Everything else was less than par. I arrived early so that I could enjoy a little time relaxing before my massage and no one was up front. I could hear the staff cutting up in the back but sat there for 10-15 minutes before anyone noticed I was in the lobby waiting. I let that go but it continued to get worse. About half way through my massage, it’s like the noise flood gates opened. It sounded like doors were slamming all around me, people laughing in the halls, dishes or plates were being stacked for what felt like 10 minutes and I could hear everything being said in the room beside me. When I told the ladies up front that Hunter was great but the last half of the massage was very disruptive with all the said details above, they said “sorry about that” and literally nothing else. This 80 minute massage was a Christmas gift and I can’t help but feel like half of it went to waste. I have a couple more massages on my account and if I could get my money back and go elsewhere, I would. To think that I’ve been recommending this place to others for years and then get only an “I’m sorry” is so disappointing.

Kristi B

My husband bought me a gift certificate for Christmas. Instead of using the $125 on a facial or massage I decided to put it towards a 3 manicures because I prefer having pretty nails. I booked an appointment for a gel polish change only. The blond, female, 50 something nail tech was polite and professional. However, 4 days after the nail service 2 of my tails chipped off. Then 6 days after the nail service 4 of my nails chipped off. By 8 days I had lost all the polish and 3 of my nails broke off. It was the worst nail service I have had. The manager did call me after I filed a complaint to apologize. The manager also asked me, “Would you like me to refund your money?” I did not take the offer because it should have already been refunded to me. Don’t ask you customer if they want a refund, you give them a refund when they have had such a bad experience. I decided to use the rest of my gift certificate for a Swedish massage. Brittany did a nice job, the massage was relaxing and peaceful. However your prices are high for a 50 minute massage when I can go to massage businesses and get them for $60-$70 not $110. Finally, your women’s locker room needs a deep cleaning. Yes it is surface clean but there are splatter spots on the cabinets. When I looked up the potted plant is covered in dust, then you look up to the ceiling and it’s covered in a layer of dust. I averaged my rating between the nail service (1) and massage (4). This picture is 6 days after my manicure and you can see that I had to clip off my nails because they ripped. Normally my gel manicures last at least 2 weeks.

Jacqui Huxford

Woodhouse Day Spa has courteous and professional staff that help you feel welcome when you come in and completely relaxed and well-cared for when you leave.

Hannah ledbetter

Worst massage I've had ever! I was supposed to recieve champagne and strawberries never was offered any and my massage therapist was straight up rude! Will never be back here they cost about double other popular massage places and the quality of service was straight terrible!

Rex Miller

I have visited Woodhouse several times now. Reluctantly at first but now enjoy a periodic trip to see them. Have done several facials, a pedicure and a massage. Each visit has been very relaxing and the staff is very talented and professional. I feel better after visiting. Worth the time and money.

Sophia Faiz

I had heard a lot about this place, unfortunately I was disappointed! I got the deep tissue massage and quite honestly it was a wired massage and technique and movements! She would just press, and release and the entire time i was waiting for her to actually start to massage! She also didn’t communicate or asked me anything! I also had a facial, which it seemed very rushed. Either they were busy and trying to get through the day or I picked a wrong day! I really wanted to love it but unfortunately I won’t be back!

Pam Eatherly

Person doing the facial talked the whole time so it was not bery relaxing.

Ed Puckett

Kayla and Howard were great! Be sure to ask for one of them. Will definitely be going back!

Lisa Brown

Had to wait several months for my appointment. They are always booked. Now I know why. Loved the experience. From the Pedicure and hot Cinnamon Tea. The warm shoulder wraps and the aroma therapy. The deep tissue massage. It was all wonderful. Thank you for making me feel very special.

guirthnsuch

Phenomenal! Totally relaxing. If you can afford it, go as soon as you can.

akeris93

Very nice and relaxing atmosphere. I’m huge on self care, so I found a Groupon for wood house and thought I’d try it out. It was fine.. average I suppose. They had essential oils that smelt amazing but when I asked what scent, no one knew and they weren’t for purchase at the front. I also paid extra for a deep condition scalp massage... would have been better if the masseuse could have dampened my hair a little before slathering conditioner in it. Nice clean place over all but wouldn’t go back and pay full price.

Charisse Huddleston- Christian-Elfaki

The best Spa in the Middle Tennessee area by far!

Victor Torres

Great massage. Great for couple's.

Bellezza Dell'acqua

Stephanie was incredible. Unfortunately the equipment to perform microdermabrasion was broken and she had to help me choose another service. It was nice and had decent results. They also adjusted the price to match what I would have paid for the service I actually booked. I had to ask which was uncomfortable. They should have made that adjustment upfront since their machine was broke. Altogether it was a great experience and I will likely return.

Carol Helton

The Woodhouse is my favorite spa. From the time you enter the spa till the time you leave you feel pampered in luxurious serenity. The relaxation room where your tea awaits you is beautifully decorated with soft pleasant music playing in the background. I have had both facials and massages and both were pure bliss. I highly recommend this spa to anyone.

Mike Souders

Great gift for the Mrs.

Brooke T

Miranda was absolutely everything I could ask for. She gave me the best massage I’ve ever had. From the moment you walk in, this place pays the utmost attention to detail. I loved the relaxation room and the cinnamon tea. I will definitely be back the first chance I get! Thank you guys for a wonderful experience!

Andrew Ferguson

My wife and I had a great experience here at Woodhouse. The service was exceptional, and the quality of the services is first rate. Highly recommend. (After you get done here, hit up Tupolo Honey across the street for a bite to eat).

Chelsie Wood

Woodhouse has always been my favorite place to go when I just need to relax and unwind. They always go above and beyond to make my experience wonderful!

Ninoska Perez

Was really Awesome like always, the only think was when you’re pregnant te doctor recommended sleep on your left site but in this occasion the therapist chance to the right site and I’m not feel very comfortable for my pregnancy massages... but any way I enjoyed a lot like always..!!

Maureen Marcum

Always a great experience So relaxing!!

Jennifer Thompson

Great and Convenient!! Janice was especially great giving my Mom her first pedicure for her 77th Birthday. Thanks!

sherry white

I love to get mani/pedi’s by Janice!! She’s kind and easy to talk to...or be quiet with if that’s what you are looking for. She always helps me pick the perfect colors. I always leave her feeling great with pretty toes and fingers ❤️

Tina houston

I've had plenty of pedicures before and they're all pretty much the same. But what set The Woodhouse apart as they had private rooms for each pedicure chair. This gave a nice relaxing, spa feeling to the service. But on my last visit a couple of weeks ago, I was disappointed to discover that both chairs are on the same room now. This isn't a terrible setup, just not the relaxing spa experience it was before.

Samantha Bryant

Another fantastic pedicure with Janice! The Woodhouse is always so immaculately clean and peaceful. Thank you!

Roger I

The spa was very quiet and accommodating and I felt very relaxed having my own locker room. The massage was top notch and very enjoyable. I hope to return in the future.

Sandy Walters

The worst service I have ever had. The front desk blonde. Rude. Left message for the Manger to call me and she did not. called today and would not take my call. Very poor service. I will use my gift card up and NEVER go back!!!

Carolina Fondevila

I got a deep tissue massage and it was terrible. The slippers were dirty with oil and hair. The bathrobe smelled like cooking oil, same the sheets in the massage room. I came to this place in the past and it was very high end and clean, which is why I decided to go back. Now I just don’t know what to think. Not sure what happened ☹️

Terri Roth

The atmosphere at Woodhouse in Franklin, Tn is always welcoming and serene. The massage therapists are very professional and provide excellent service. It is such a treat to spend time here and I am always happy that I made the time to go.

Tasha Raquepo

We always have a great experience every time we visit this spa! I leave feeling relaxed and renewed whether I'm just getting a pedicure or a full body massage.

Phillip Porch

I always enjoy getting a massage at Woodhouse. This time Brittany was the therapist I got and oh my, she rocks!!! Great massage. Nice calming atmosphere. I'll be back again and again.

andrew diffenbaugh

Some issues with scheduling, partly due to front desk and partly because of turnover, but they tried hard to make it right. Very nice facility, we will go back.

Sherri Lingerfelt

Every time I have gone to the Woodhouse Day Spa in Franklin, I have had a wonderful experience. All staff have been very friendly and professional. They take pride in making sure I have the best experience when I am there.

Kelci Peck

Love this place! Always my choice when I need a pamper day! Highly recommend!

Lisa Baugus

The Woodhouse Spa is my respite from the hustle of everyday life. I had the Hydrafascial. Afterward my skin was super radiant. Multiple friends remarked on how great my skin looked & wanted to know my secret. I quickly responded " The Woodhouse Day Spa" Ashley is the best. Thank you hank you Thank you!!!

veronique Brown

Best spa day ever. 1st class treatment clean so many great spa options

Alexis C

This was my first experience at a spa and getting a massage. Beautiful interior, so tranquil, the teas were amazing, and the employees were so friendly and helpful. I received the Swedish massage and I’ve never been so relaxed afterwards in my life! Quan did a excellent job making it comfortable for me! Also got a seaweed pedicure and the women who did it was excellent as well had me passed out in the chair and my legs have never been so smooth! 5 star rating! Will definitely be going back! Thank you!

Jenna Dillon

Amazing experience from start to finish! Will definitely be going back.

Shanda Anders

Had a great visit to Woodhouse Day Spa in Franklin on 05/25/2019. My bestie and I both had the seaweed eye compress and a mani/pedi (we both planned to get pedis, but they graciously let me change mine to a mani). Ashley did a great job with the seaweed eye compress, it was so relaxing. Tiffany who did my nails did great as well. I ended up messing two nails up before I left, but that was my own fault for not giving them enough time to set. My cuticles and hands looked better than they ever have! Janice did my friend’s pedicure and it looked great as well and she made some good lunch suggestions that were local. Would definitely use these three ladies again and the girls at the front desk and girl replenishing and checking on the relaxation room were all great too! Overall great experience and I definitely want to do another girls spa trip here.

Danielle Zopf

I really enjoyed my treatments! The massage and facial were fantastic! The staff was wonderful and I would return in a heartbeat!!

kelly haenni

Elvis was Amazing! Best massage ever!

Barbara Butler

Woodhouse Spa is the nicest Spa I have been to in Nashville. From the moment you walk in till you leave, you are pampered by their entire staff. The services are excellent. I have recommended and taken several people to the Spa and they absolutely love it.

Julie Griggs

Pretty atmosphere, but for 2nd time now I am disappointed. First trip a few years ago for a scalp treatment/massage, turned out to be an expensive 30 minutes of hot oil being drenched into my hair and left for me to try and remove with multiple shampoos. It was not soothing at all. Different than advertised in description. Decided to give them another try on this visit to Franklin for their $75 "signature" hand treatment. I was told on the phone it was NOT a manicure. So I was surprised when I was sent - not into a relaxing spa room - but the mani pedi room for polish removal. Huh? Visited front desk and was told by the 3 curious looking people there that it was a manicure with a hand massage. Again, not as advertised. I chose not to do a treatment, as a $75 manicure is not what I wanted in my spa afternoon. Disappointing. I won't be back a 3rd time.

M Ways

While I thoroughly enjoyed the ambiance and staff at Woodhouse, Franklin TN, and I received perfect body massages, I also received a damaging hydrofacial service. What made the situation worse was that the front office staff suggested that the damage to my skin was not result of the treatment, despite photos that clearly showed that I have no hyper-pigmentation before the treatment. I'm now left to spend extra money to remedy a problem Woodhouse created.

Spastus Cat

Kind of expensive, but BEST MASSAGE EVER!

Kathleen Santiago

Loved my pedicures and massages! I always leave the spa feeling so refreshed and relaxed. Highly recommend Woodhouse Day Spa to anyone looking to get away from it all.

Kristen Cooper

Do NOT go here! I asked for the escape and I got part of it but I didn’t get all of it. I was disappointed. My therapist (Angela or Angie) was a little under the weather and I get that. However you could tell she didn’t want to be at work. She completely skipped the dry brushing and stones for the massage. My previous visit was wonderful as we had a couple’s massage. This time left a lot to be desired. The shower was gross and the sink was leaking in the bathroom. Thankfully they did not charge me the full amount. The front desk woman took my name and said the manager would call on Tuesday. Do NOT book anything here. Save your money and go elsewhere!

Michelle Michaud

Beautiful location and building, descent massage, but poorly run front desk. Calling for an appointment took 20 minutes and three tries. It shouldn't be that way. I was getting stressed by the front desk's lack of customer service. Everytime the phone rang they put ME on hold. Twice they didn't pick back up. After second hold I called back a third time and got angry and they finally got me scheduled. Unbelievable. Locker room nice, one shower heavily used. No paper in one of the toilets. Lush robes. My therapist was great-very talented. After massage no changing rooms as door opens on to the locker room. Will I come back? Maybe. Price does not equal service.... Will keep looking. Really wish it were better.

Molly Flynn

Excellent experience. Loved every minute of it

Michelle Magee

It was such a treat to visit Woodhouse. Everything was wonderful.

amy wood

THAT YOUNG LADY WAS FANTASTIC!!!

Angie Wright

My facial with Ashley was amazing! My skin felt incredible when I left yesterday and still does. Ashley listened to my concerns and helped me address all of them.

Brigette Brandon

Elvis was my massage therapist today. He was super professional and did an amazing job! I think this is by far the best massage I've ever had! His hands are magic!

Shan Thomps

Not impressed. The staff was not nice. When I got there it was like a doctors office. The massage was cut short. They need a lesson in customer service.

Ryan Smith

Very rude staff, especially the manager. Dropped off something for my wife, they confirmed they would make sure she got it when checked out. (This was a make up appointment by the way that they gave her for free from another disappointing appointment.) Item was not given to my wife (causing us to have to drive all the way back), but most importantly, the manager was extremely rude and disrespectful. I can't wait for people to ask me if I know a good locale spa. I can't honestly say no, and please never go to Woodhouse Day Spa. How is it possible for a spa to upset the husband of the customer?

yelina scranton

I love the Spa! Very friendly people and professionals. I definitely recommended! I can't wait for my next visit!

Tim Rodabough

Tina is my favorite massage therapist at Woodhouse! Excellence!

Terri Marshall

I love Woodhouse Day Spa. Your facility is welcoming and your staff is charming and represents your brand well. Jordan is amazing! My time with her actually feels like MY time. Having had massages for the past 20 years all over the US and even overseas (I travel with my job) I sometimes feel like I'm the "bartender".... On many occasion, a massage therapist has talked to me through my entire massage! It's sooooo annoying. With Jordan, I feel comfortable talking if I desire, however if I want quiet time, she somehow knows this and gives me this luxury by simply following my lead. I think this comes natural for her, and in this business thats a much appreciated gift. This is all on top of the fact that she is very good at the art of massage. Simply put...it doesn't feel like she's simply pushing around on me with her arms/hands. Her movement is coming from a deeper place. It's as if her movements are very fluid-like and begin from her deep internal gift of recognizing where my body needs nurturing. It's transcending..... I can't wait to once again experience the Woodhouse Day Spa!

Stacey L. Morgan

Favorite spa this side of the Mason Dixon Line. Truly enjoy services by Marco, Christine, and Tiffany! Guys thanks for giving me a place of serenity. See you again soon.

Shaina Wild

I purchased an 80-minute Swedish massage off of Groupon, and I felt like royalty! Super clean environment, and everyone was so kind! Amazing massage by Jackie, I can’t wait to go back!

Alaina Box

I had the seaweed facial and it was wonderful, I will be back! Rebecca was exceptional, her attention to detail was appreciated.

Jamie Grider

The massage therapist Beth and Tina were amazing. Just had a 4 hand massage and was one of the best massages ever. Very professional and relaxing atmosphere.

Martina Johnson

Hands down this is the BEST spa I have every been to!! My husband always gets me gift certificates to go here and I love it!! The relaxation room is beautiful and is sooo relaxing! When you are here they treat you like royalty which I love! Rachel did an excellent massage! She is good with deep pressure/deep tissue! And even after my services were done, I sat in the relaxation room for another hour just reading a book! You basically can stay all day if you want and they will order lunch for you!!

Ali Sk

This is by far my favorite spa! Such a calm and welcoming environment. The staff is very professional.

Denise Denny Martindale

Received a gift card from here and it was so wonderful! Looking forward to my next visit!

Lauran Henderson

I have enjoyed only pedicures here. They last about 50 minutes and are spent with at most one other client in a private room. They offer Butter® nail polishes. You should arrive early so that you may enjoy a tea in the waiting room. This will help with relaxation. You can also wait here when you are finished with your services. This spa meets expectations. They also sell product here.

Darleen Reese

Excellent as always. Always love the service and the conversation! Janice is always a joy!

Scott Lieberman

All good Been going there for years and will continue to do so. Only concern is that I can never see the same personnel.

Susan Ramer

My husband and I have gotten deep tissue massages many times and have been pleased every time. The atmosphere is very soothing and the staff is professional. We have also taken other people with us and they were equally pleased.

Sk8ermom84

I have tried the Woodhouse in Franklin TN several times. I have mixed reviews for this Spa. The prices are well "pricey" and the services are not that long. A massage is usually an hour but they only do 50 min. Facials are the same way. I've had only 1 pedicure and I did not like the tech that did my pedicure and it was a very peculiar experience. I've had facials there with Cathy and she is the best and she goes beyond the call of duty but I just got a call that she is leaving and they needed to reassign me to another aesthitician. Scheduling can be a nightmare sometimes and sometimes not. You never know what kind of service you're going to get when you call. I had a really bad experience where the glasses had not been washed that were brought into the relaxation room and I filled up a glass with water and went to drink it and saw the lip marks on my glass. I went over to the tray with the other glasses and they all were dirty. I complained to the staff and was told a manager would call me. NEVER heard a peep out of a manager. After my odd pedicure I also complained and once again the so called manager never called me about it ever. A few pluses for the Woodhouse are : the relaxation room is very nice. The locker room is great. The hot tea they serve is fabulous I recommend the Cinnamon. The fruit/vegie water is great! The facility is clean. The products are decent but pricey and unaffordable in my opinion. The location is easy to get in and out of. The Facials I got from Cathy and Kristine have been very very good. With Cathy gone now I can only recommend Kristine. ( or Christine ?) The Prices are "pricey" except when they run the "package" deal of 3 for $150.00 and that is worth getting. I usually get 3 Facials for $150 and I think it is worth every penny.

Shannon King

I had the anti-aging 50- minute facial, & loved it. My skin felt fantastic afterward! The esthetician was very knowledgeable & I appreciated the tips on products to look for, mainly online, that help with my issues, such as the hollows under my eyes. I'll definitely go there again, next time for the hydro facial.

Julie Walls

Very relaxing, Elvis did a great job.

susan diercouff

My girlfriend and I picked this spa from a google search for massages while we were in from Chicago. We just wanted a day spa in the area we were going to be visiting - we had no idea what to expect. It was truly one of the best massages I have had, and my friend agreed. My girl asked questions beforehand and customized my massage perfectly to address my issues. We come to Franklin once a year and we will definitely come back. We both said we would like to add some extra services next time!