Reviews of Salon J & Day Spa (Spa)

Michelle Kozlowski

I love the crew at Salon J, and I am one of them known as the band aide because the owner Joanne cares for the salon but most of all THE EMPLOYEES ! Joanne makes sure that each one of us is supported in anyway she can and help us care for "Our Clients" to the Best of our ability. And let me say this..... IF SHE HIRES YOU...Joanne sees the talent each of us ! And she does and only wants to help each and everyone of us become the BEST OF WHAT WE CAN AND WANT TO BE. by support , encouragement and YES THE BEST PLACE TO (WORK) live during those talented hours of our life. SO THAT'S WHY I GIVE Salon J two times a 5 star rating.

Fatma Abdel-Khaliq

Got my nails done here last week. High end salon but doesn't offer colored acrylics. Nails came out weird & lumpy. Different lengths.. wasn't worth the $75 they charge... go to Salon 618 instead on Dickerson Pike. Note: I do want to add that they use MMA acrylic. If you value your nails, you know this is not good for them and that it's very hard to remove. (Takes hours to soak off). Also, they did leave a chemical smell the whole time I had them, but that may have just been the gel or top coat that was used. The place I mentioned above does not use MMA and is wonderful! Highly recommend them.

Tammy Johnston

Salon, Staff and owner are extremely professional!! I have been a client for 15 + years......hair, nails, skin services, massages - always going above and beyond! Highly recommend!!

MizErin 1977

I love working for Joanne and Salon J. I'm proud to be a part of a diverse group of professionals who are incredibly talented and skilled at their craft, we come from all different walks of life and ethnicities, therefore we are able to serve our clientele above and beyond. Salon J welcomes everyone. I am so lucky to work for such a caring and fair owner and be in the presence of wonderful coworkers everyday!!!!

Kate Cardinale

. this has been my salon for more than 20 years! I would never go anywhere else. The staff is always professional and super talented. I am never afraid to to try something new when the owner Joanne is excited abt a new technique or color....i trust every stylist she hires...she hires the best.

Larissa Ferris

Awesome customer service! Definitely worth the money. The staff are all trained professionals and truly know what they're doing. You are in good hands with them

Kristen Fourman

We had appointments for pedicures at 12:00. Got a call at 11:45 to see if we could come at 12:15. Arrived at 12:15 and we were told they double booked. That was literally all that was said. “Sorry. We double booked, we don’t have chairs for you.” It was very poor customer service. The manager didn’t have the courtesy to come tell us, she was at the front desk when we arrived but disappeared into the back and sent someone else to deliver the news.

Shelia Bess

I have been a client with Salon J for almost a year in which I am in there obtaining multiple services at least once a week. I remember when Diamond Perry was hired and to see her post such a negative comment that I know to be the furthest from the truth breaks my heart. I see and adore Tiffany, however I have used multiple people throughout the past year, plus Joanne is a Top Notch owner!! I personally witnessed how hard they worked to build Diamond's clientele while she was there. There were never any negative comments, looks or even the slightest feeling of uncomfortableness ever!!! Evette Counts, Kaylee Binkley or others that have posted poor responses in the past few weeks, I am not sure how or why you feel the way you do, but I am sure that you never stepped foot into Salon J. I have never seen or known anyone to be treated with anything but the highest regard of professionalism. Trust me as I have sent many people to Salon J in the past year of multiple ethnic, religious and both genders and if your accusations were true, I personally would have heard of this before now!! I don't understand how or why either of you feel that you should publicly attempt to trash such a loving and outstanding business. I pray that you can take a moment to reflect and do the honest thing by removing the false accusations and slanderous commenrs that you have placed here!! I know this is a strong statement, but it is a completely honest one. I love EVERYONE at Salon J as if they are a part of my family and miss it when people leave, including you Diamond!! If I could give them a 10 I would, but 5 is the best I can do. To future clients, you will NOT regret going to them, tell them I sent you!!

Erik Peterson

My wife and daughter have both gone to SalonJ for the past few years. They have not found a more welcoming environment than Joanne's. She and her staff have provided nothing but quality care and service every single visit and make each experience for the client intimate, personal and undivided. A true gem in Downtown Nashville.

Britt Ronstadt

Salon J offers an amazing variety of treatments and has a wonderfully knowledgable staff that you can TRUST. I was in such good hands with Erin, while treating myself to a layered facial peel and an aromatherapy back treatment. She truly took the time to assess my skin and educate me on what products would produce the best results. She also set me up with an awesome at home care program so I could continue to improve my hyperpigmentation and fine lines. There was so much I didn't know about my own skin until Erin educated me! Thank you Salon J! I'm sending all my friends and family your way. -Britt R.

Natasha Mueller

Harumi always makes my hair beautiful!

Victoria Whitaker

This was the worst spa experience I've ever had. Me and sister were in town for a hair show and I booked a couples massage for us for 1:30pm. One massage therapist was there and the other showed up around 2:10pm and when he walked in he immediately said (loud enough for us to hear him) "I should not be here!" Unfortunately for my sister, she had him and I could hear her frustration from the other room.. Yes the other room. I thought couple massages were in the same room.. Or at least in every other spa they have been. She said he was so rude, got frustrated with her and she was so mad the entire time. You would think with the receptionist knowing how awful the experience was she would offer a discount or something or a coupon for next time. Nope.. She apologized which was nice. But we will never be going back... We aren't that hard to please.. But I had to post this. I'm sure the salon part is great, just don't go get a massage.

Meryll Elkins

I have nothing but the highest praise for Joanne York, as an honest salon owner, outstanding hair stylist, and quality human being. As a client for many years, I've seen Joanne handle the challenges of difficult employees with kindness and grace. Her skills as a stylist and colorist are top notch, and you can always count on getting exactly what you want. I believe Joanne is a person of faith and integrity, who welcomes and respects everyone at her salon - employees and clients alike. It's easy to post bad reviews online under fake names - but I've never seen anything at Salon J that's even remotely like what has been described below. Don't believe the haters. Go to Salon J for a great experience with great people!

Shawnah Swain

The crew at this salon is very professional and so friendly. They meet every need with amazement! I would recommend Tiffany to ANYONE! The things she can do with hair just blows my mind. Go give her a try and tell your friends. It is worth it!

REBECCA CONNER

Appreciate being able to get a last minute appointment after coming from out of town. Excellent service. Technician took a lot of time with me and gave me an excellent pedicure. Very nice spa. Relaxing atmosphere.

elle german

I am an African American woman and have been a long time client at Salon J. I have always receive top notch service. The staff is talented and professional. Erin is currently my go to technician and I am always satisfied!

Katie Coyle

3 girlfriends and I decided to take a girls/moms trip away to Nashville this summer and after a little research picked Salon J for our all day spa day. It was glorious!! They spaced all of our treatments out perfectly to where we could be with another person during mani/pedis. The facials were amazing and the technician incredible. Our 2 masseurs were BEYOND amazing. It was my first massage and not the first for the other girls, and we all agreed they did a wonderful job listening to what we needed and wanted and gave attention to those areas. Our blow outs looked incredible and made our feel so luxurious. I would say our only "complaint" and trust me it was TINY was that instead of a small snack in the middle of our 7 hour luxury day, we could have done for something like croissants with chicken salad, or a lunch we could order. We all even understood that we'd be willing to pay a little more to get something more substantial to eat. We were starving by the time we left. However everything else was glorious. Thank you so much to all of the staff for being so wonderful and treating us so well. We know exactly where to go for another relaxing weekend!

Susan Binkley

For the complete salon experience, make an appointment at Salon J & Day Spa. The level of expertise and professionalism is second to none.

Jasmine W

I had just gotten into town and desperately needed my gel manicure redone for photos. I called 3 salons and they were all booked. Somehow they managed to squeeze me in at the end of the day and I was so thankful. The place is neat and doesn’t have a strong acetone smell, the staff are very nice and took care of me as soon as I walked in. I wish they had a few more gel colors but that’s not enough to make me not want to return and get my nails done here again.

Sunny Zebe

i'd give them 5 stars but i only had a manicure -- if i was too gushy you'd think it was a fake review. samantha did a great job! everyone was lovely, the place was clean, and the price list was reasonable/average for their services. the location is convenient, but they can be a little hard to find because of the construction work going on in the area.

Danielle Geer

I normally don’t spend my time writing reviews on here but I felt compelled to let everyone know what a joke the majority of the staff is here. I asked a simple question about a hair cut style and the person had no clue what I was talking about. Much like the person who posted on here James, I can see where he’s coming from and I’m sure my post will receive the same answer saying I spoke to staff members who don’t remember giving you that answer. You have multiple customers who don’t know one another telling you the same thing you may want to check your staff. If there was any possible way to give a negative score I would do so.

Nancy DeKalb

I always get great service and walk out of Salon J with great-looking hair.

Denise Shelton

Fabulous salon! Everyone was very professional and courteous! Thanks guys

Natalie Breen

Nice place to get your hair done for a wedding. The pedicure could have been more for the amount of money I spent, however

Taylor Stewart

Everyone in the Nashville area needs to go to this salon! Tiffany takes care of me everytime and I am always pleased. Everyone there is very nice and listen to what you want! Please go see these pretty ladies! You won't be disappointed!

Stacey Stoddard

Great atmosphere and wonderful nail tech. I wasn't able to get into my normal place near home. I called on a Friday morning and they worked me in 30 minutes later. My nails look great. It is a little more pricey than what I normally pay for gel however the convenience of location to my office and the location smack in the middle of Nashville made the additional cost very reasonable.

Karin Walters

Salon J is awesome! They took in 3 of us on short notice for pedicures. They could not have been more gracious. Laura, the nail tech, did a great job on all 3 of us and now has my mom hooked on pedis. I wouldn't hesitate to recommend them to anyone and would definitely come back the next time I'm visiting Nashville.

Veronica Heath

Very professional staff. Everyone is so friendly. I really enjoyed my experiences there.

C S

Not only was Misty’s nail work VERY poor these were other serious concerns: instruments only go in a jar of Barbicide between clients, technicians talked to each other the entire time about how poorly managed the place is and even that they don’t trust their own coworkers to work on their nails. Nail chairs suck too, you have to hold your legs the entire time or the tub slides out. Maybe the bad service was because they knew I was from out of town and wouldn’t be back? Hoping they’re better for the local community.

Andi Rowe

Best salon I've been to. Great service and very professional!

Chuck Brown

Always professional and treats every customer with courtesy and respect.

Joyce McDaniel

For more than 25 years Joanne York has given me incredible service. Proud of her along with staff for the best salon in Nashville

Haili Ryan

The salon was amazing!!! Erin was great she went above and beyond all my expectations.

Chef Chrissie Lapidow

Made an appointment for an updo online while still in NJ for a wedding in Nashville. I was placed with Presley - an absolute sweetheart and perfectionist (which I totally appreciated). My hair looked amazing. She was very friendly and did a great job. Thanks Salon J!!

Lorie Harrison

Awesomeness!!!! Professional, up to date on all the trends and wonderful service! Ya won't have a bad hair experience here....Joanne is top notch!

jeffrey wewetzer

My wife, Jamie, has been a client of JoAnn's for over 20 years. She always gets complements on her style and color from friends and complete strangers, which really makes her day. Jamie's experience with the other services offered at Salon J has been exceptional as well. Keep up the good work Salon J!!!

Grace Schoper

Love, love, love this salon!! Great staff, especially Amy, and have enjoyed several different services. All wonderful experiences! I will definitely be back!!!

Mary Stephens

I absolutely love Salon J and Joann is the absolute best in the field! The new Scruples line has done wonders for my hair! It is probably the best product line I have ever used.

Michele Doty

Amy did a great job on the overall color of my highlight but I had to go have a color correction done when I got home because she left horizontal stripe all over my head it was awful. The staff is quite friendly and the atmosphere of the shop was great so hopefully she just had one bad hair highlight day.

Ruthanne Drew

The best salon around. I've been a loyal customer of JoAnn for over ten years and would recommend her salon to everyone. A very professional salon that welcomes you to relax while they take care of creating magic to everyone's needs once you sit down. The salon offers it all and the talent is the best in Nashville. Tourists and walk ins are treated with the same welcome as all of their regular clients... You never know what celebrity you might run into. JoAnn is the best at color, fine hair, extensions, nails, and any injections needs you might need... Great place to book a girls party if beautification, girls splurge day, or pre/party or wedding needs. I always feel special as everyone that works there are all friendly and always stop and say hi! Don't miss out on this first class spa & salon!

Megan Evans

I came in one day to get a pedicure from Nhi, and she did an awesome job, and I went back the next day with my friend, and she got a pedicure from Nhi, and I got one from Presley and we both had a great experience! I definitely recommend going to Salon J

Heather Proffitt

Visited Salon J today to get my hair colored. Hair is now the perfect shade of blonde. This place rocks. Thank you Salon J.

Jonida Kolagji

Salon J is amazing. The person who I had hired to do my hair and makeup for my wedding and for the bridesmaids, backed out on me last minute. I read all the reviews online and it was shocked at how great they seemed, so I called them. They worked overtime to squeeze me in to their schedule and I went in for a trial run. Jody was awesome. She was friendly, professional, and very sweet. I loved the hair and makeup she did for me. All of my girls loved it too. Jody, Amanda, and Tiffany came in to our hotel on the wedding day, and made us all look beautiful. Thank you Salon J. I most definitely recommend this salon to anyone.

James Roberts

How this is a salon I don’t know. The person who answered the phone didn’t even know what a fade was. Crazy. Very rude in our discussion and my asking if they could do a specific style. I manage a business and when people ask about a good place to get nails or hair done i goadltnrwll them avoid this place.

Leah S

My friend and I booked manicure appointments and then were pushed back 30 minutes only to then be told we could not be accommodated at the same time, despite us intentionally booking two appointments at the same time. My normal manicure took over an hour and my friend was not able to get her nails done at all. Edit: I'll also note that the quality of the manicure wasn't very good. My friend's dip manicure was lumpy and strangely matte and mine was streaky and chipped within hours and the top coat didn't cover the manicure at all.

Abi M

By far the best hand and wrist massage I ever had after getting a manicure there from Sharita, who was absolutely fantastic! She was so talkative, funny and did a lasting, fantastic job on my Shellac manicure when I was in town visiting prior to Thanksgiving.

Mary Smith

I have been coming to Salon J for over 15 years, it is the best salon in Tennessee. Joanne & the staff are awesome!

Kristin Bell

I was in town for a bachelorette party back in June with five girlfriends, three of whom are pregnant. The bride decided that she wanted a spa day so we started looking at possible placed online and found Salon J and Day Spa. We gave them a call, the guy who answers the phone didn't know too much about the services, but he was very nice and we later found out he was new so we'll give him a pass ;) They were able to accommodate all six of us last minute, even calling someone in for two prenatal massages. The guy at the desk also went out for some treats to celebrate the bride, we were very impressed! I was so pleased with my manicure from Sharita, she was so sweet and we had a great conversation while she did my nails. We would all highly recommend Salon J and Day Spa, thank you!!

Amy Spear

Salon J is a fantastic salon in downtown Nashville! Their team is very professional and courteous. I also love that they are very efficient, without minimizing quality. I typically visit them during my lunch hour, so don't always have a long time for a mani/pedi, but they always do a fantastic job and work with my schedule.

Joshua R. Boyer

One star for being nice.... next to that this place falls short. Their full day Royal Serenity package lasts 3 hours 15 minutes. Sent my wife for a get away from the kids. Was told they could not due the sugar scrub and would extend another service. None got extended as well as some did not last as long as they were supposed too. Facial was generic and not catered to her skin type. What was supposed to be a relaxing memorable day fell short and left her disappointed. Guys don't send your wives here and expect them to come back happy!

Courtney Branson

This place is garbage. Worst salon (if you can call it that) in Nashville. I wouldn’t let my dog go here.

marie hardway

The staff is very friendly and professional. Absolutely love my cut. Will definitely be going back.

jgbronson12

Really was impressed with their hospitality and fun attitude. Great job on my hair!

Evette Counts

Worst service ive ever had. Very rasict. No good customer service. I got a dye and it fell out. Never go here i do not suggest them.

jesse madsen

2014: I had a great time and Jen was terrific! I'm trying to rationalize leaving my current salon for them....that's how good they are. : ) *update: I did leave my salon for Salon J - I stayed with SJD for almost 3 years -- until Jen Woodall left. Sadly, the new lash lady was not up to par and so I made my departure shortly after Jen's. I still miss those days. I can no longer say one way or another whether this place is good or not.

Linda Dunton-Bryan

If you are anything like me, when your nails look pretty you feel pretty all over. I’m traveling to Nashville for the first time and my hotel suggested that I go to salon J andDay Spa to get my manicure and pedicure. They have online scheduling that works beautiful. I scheduled a manicure with Sherita. Sherita is a consummate professional that also knows how to have fun! I got a spa pedicure because my feet really needed some extra attention and I decided to try the Dip manicure. Sherita could tell that I was a little bit stressed from my travel day and that my husband was not going to be able to join me. So being a smart professional she offered me a glass of wine, which was exactly what I needed. The conversation was fun and light and put me in a wonderful mood. My pedicure is perfect, my feet are soft and my nails look amazing. Based on the other conversations that were going on in the spa I could tell that their clientele enjoys coming here. So if you need a little pick me up I suggest you start at Salon J.

Christine Cantrell

Would definitely recommend. I had a gel mani, it was quick service and she did an excellent job!

Sharita Carey

Sharita is a great nail tech with a pleasing personality!

Rhonda Jones

Salon J and day spa is a fantastic place, the staff is friendly and very professional . I have been a client for 5 years, and have never left the salon without feeling like a celebrity!! I'm always greeted and welcomed and the services are all top notch I would highly recommend salon j and day spa to residents and tourists and any one who would like to experience nashville's finest! So many of the services offered are above and beyond!! You owe it to your self to try them out! Much love salon j and day spa my hair has never been better!!!

Sherri Davis

I went to Salon J during Downtown Employee Appreciation week and rec'd the most fabulous eyebrow waxing from a Ms. Erin Baker and she is most fabulous, very kind & a real sweetie pie. The gentleman behind the desk was really sweet too! If you live or work in the downtown area, please call or stop by there, you will not regret it - they offer great services w/a smile ; ))

Debbie Haynes

In Nashville for a work event and in desperate need of some Nail Care. Sharta Careu did an excellent job of getting me exactly what I needed and in a very timely manner. She is awesome and I was so glad to meet her. The next time I'm in Nashville I'll make sure I need to have my nails done again by Sharita.

Laurie Frye

This is a wonderful place with friendly faces! I love Joanne!! She is fabulous and such a hard worker. I have always had a wonderful experience at this salon. This is an upscale, inviting salon that makes you want to come back!

S K

Wanted to get my acrylics soaked off on my lunch break. Called the day of, and they were very accommodating. I don't remember the lady who did my nails but she was a sweetheart. Very friendly, helpful, and took great care of my nail situation. I'm planning to try them out for hair services next.

Christina Walls

Best nail salon I have ever been to! I would highly recommend Nhi Le she's so sweet and does a wonderful job. I got a full set of acrilics and they are perfect.

Audrey Myers

Just got my hair done today and it looks awesome! The staff was so friendly! I would definitely recommend this place to family and friends.

Sandy Lovelace

Great place for hair, facial, nails, and massage.

Jamie Higdon

The absolutely best anywhere around!

Valerie Dinavo

Sharita is AMAZING! I am from out of town and was debating on getting my nails done in a new place, but Salon J had great reviews and I can see why. Sharita made my nails look like a hand model. I can’t stop pointing at things just to look at them. Everyone is so kind and friendly and very professional. If you want your nails to look great go to Salon J!

Amy Edwards

I would highly recommend asking for Erin for facials and treatments, especially the peels! Great atmosphere and customer service!

Diane Zak

Best salon ever! I should know because I've been going there for over 10 years. And I travel an hour to get there. I've read some of the negative reviews and I think that either these people are talking about a different salon or someone is asking their friends to write reviews that make this salon look bad.

Christi Tampa area Florida

Lovely Salon. Worth Every Penny!!

natalie porter

I recently moved downtown and was looking for a reasonable nail salon without having to drive out to the suburbs but with tolerable prices. I booked a gel manicure with Nhi Le and she was great! My nails were perfectly filed to the shape I wanted, cuticles were trimmed back, and had a nice polishing sugar scrub for my hands. The gel polish turned out great and she took her time paying attention to details. I paid $35 dollars for the manicure, exactly what I was paying in Cool Springs.

Laura O'Connor

Tiffany not only gave an amazing pedi she also helped me plan my stay by talking about all the awesome things to do in Nashville while we’re here! I ended up booking a hair appt for the next day too! Def check it out!

Sarah Murchison

Joanne has been doing my nails for almost 10 years! I love the salon and I also get my pedicures done there as well, by Morgan. Top notch service and everyone who works there is professional and friendly. The quality of service is second to none and I wouldn't go anywhere else for my nail needs! The salon is always clean and comfortable. I would recommend Salon J & Day Spa to anyone who is looking for exceptional and quality service!

Marie Hafley

First time. I'll be back. Thank you Rita. :)

JessM Bauer

Tourists BEWARE! I was visiting Nashville for a concert and wanted to get a wash and style for the concert that night. When I asked how much they would charge she looked at the price list and asked me to wait a minute while she went to talk to her manager. When she came back, she said it would be SIXTY dollars for a wash and style. I am certain they were taking advantage of the fact that I am a tourist and that the price for this would have been way less! I still got my hair done and for way less expensive. The girl was friendly but obviously not out for the clients best interest.

darla sanderson

We had to put off a spa day we wanted to do at another place due to timing and our convention. We stopped in here. Walking distance from our hotel. They were able to fit us in, in about 15 minutes. Nice spa feel, very friendly fun girls. Kinda of a high price for the time the pedicures took but for last minute it was fine. Was a bit disappointed though later in the evening. The girl checked my nails said they were dry. But after walking back to the hotel and going to rhe beginning of the convention. Got back to the room and the polish had all smeared and pressed up into a mound on both of my bigger toes. Didn't have time to go back to get fixed. Just disappointed in spending $55.00 each plus $10.0 each in tips and my nails only looked hood for the 15 or so minutes before they said were dry.

Connie Beard

Very elegant and incredibly friendly staff!