Reviews of Belleza Salon and Spa (Spa)

Sarah Miller

Nicole is amazing!

DEBORAH HULSEY

I have always had a great experience with Belleza Salon on Kingston Pike in Bearden. My cut and color has always been done exactly like I want it to be. I highly recommend this salon.

MORGAN BRIDGES

I called a few weeks ahead to try and book an appointment for a bridal shower party for a few people. The lady on the phone was extremely rude and aggressive from the start and even said “Call another spa. Maybe THEY will deal with this.” Gladly taking our business elsewhere!

Sherri Powell

Love what Michael does for my hair! Simply Amazing!

Diane Copeland

I have always had a great experience getting my hair cut. I have never been disappointed. Heather does a good job. I recommend Belleza Salon to everyone I know.

Jackie Pena

Relaxing and rejuvenating.

Joye Sexton

Jana is the best! Excellent customer service.

Dexter Boone

I just applied for a position at this salon and the staff was so very helpful and nice. So I thank you for your kindness.

Pj Snodgrass

As always, Regina is the best. She has been cutting my hair for over 20 years and I would not dream of having anyone else do it. The staff is always very friendly and attentive.

Jonathan Elliott

Incredible experience, I highly recommended. David Morrisette went above and beyond, I had a ton of questions and he had the knowledge and experience to make sure I knew everything I inquired about.

Jennie Ausmus

Always top notch

Mary Linda Schwarzbart

Love Michael and Mindy, who have become dear friends. Always great results. So happy I found both of you.

Janet Smith

Good service and convenient locations. A little pricey.

Laurel S

Great place for a massage

Penny Joyner

Nicole is the best!

Anna Lavoi

Thank you Pamela for my eyebrows.

Ray O

My significant other and I have been to a couple salon/spa's, but Belleza here on Kingston Pike in Knoxville is by far the best experience for a couple like us. Both times we've been it has been relaxing, and the staff/masseuses have really made us feel comfortable while removing the stress and tension that builds up for all of us just trying to survive in the current climate of our society. I'm sure we'll be going back again, and no other spa has impressed us, either before we have gone to them, or after, for that matter.

Connie Simpson

My spa day was a day I had dreamed about. It was so relaxing! The massage could have been better but the other treatments were fabulous!

Sherman Crawford

Ask for Meagan for hair an for shiatsu ask for Robin won't find any better

Samantha Knaack

I got my first facial recently with Nadereh. I am very self conscious about my skin and she only made me feel worse. She made sure I knew how "scarred" my face was from acne. She kept drilling me about my skin care routine. I told her how I'm a night nurse and I take my makeup off after a long shift and that's about it. She couldn't believe I didn't at least use a moisturizer. She kept telling me how important is was because of my age and wrinkles. I'm 28, back off a little! I have a milia spot on my chin area that I've had for more than one year. It's like a pimple that has never come to a head. I need to go to a dermatologist to get it removed. She got to that area and was like "what is this on your face?" All I could think was, you're the expert shouldn't you know??? At the end of the session she said, "I'm glad you came in for your first facial, you really needed it." She just made me feel uncomfortable the entire time and I wanted my facial to be over. I was told by another staff member that's just her culture. I understand how some things are misinterpreted across cultures, but I just spent $85 for you to rub my face, be a little bit nicer! The people at the front desk are never that friendly. I left a comment card and no one ever responded.

carolyn office

The Best place in Town for Relaxation and fill so good and the people are friendly too. I know i use to work there i loved it. I use to keep the Laundry up and the place Beautiful. They do a brry good Job. When ever in Knoxville Kingston Pike visit them. You will love it Take it from me. Have a good Day. Carolyn.

Lindsey Foust

I was very unhappy with my waxing experience yesterday. Nadereh herself was fine, but the wax was awful. She told me that the hair on my legs was too fine and not long enough, even though it had been two weeks since my last shave. I went for a wax so I wouldn't have to shave, but looks like I will be shaving anyway. I have had my legs waxed a dozen times before and never had anything less than a perfect wax. This was by far the worst and most painful wax I have ever had. I will not be going back.

Wendy Nicola

My daughter and I had a wonderful mother daughter spa day, gift from my husband! A first for her on everything and 15 plus years for me. Everyone was absolutely wonderful, our massage's by Candy and Robin were the best, my daughter's personal favorite! The facials were so nice and relaxing. And our mani pedi's were wonderful as well, compliments of Candy and Teresa! Finished with a shampoo and blow dry so we looked fresh and relaxed! The whole experience was perfect! Would go again for sure! Thank you Belleza!

Kelly Wilder

Molly is the sweetest and the best! Ask for her for any facial or waxing services.

shannon pellham

Fantastic! We loved our experience here. Thank you Belleza Salon!

Lydia Anderson

I got a DevaCurl haircut here a few weeks ago. Wonderful!! Gabrielle did an awesome job!

Michael Nishida

My name is Shannan, I went in April 20th. 2018 to have my long hair, mid back, cut short. Short, meaning above shoulder at ear length, really short. My first time at salon and with Amber was fab. I even called to leave message of how happy I was, the versatility of the cut, sassy, run your fingers in it when wet - you got style. I wanted to keep up with style and called for a trim July 3rd. 2018. I walked out knowing something was off. I went home tried to play with the style and even washed to see how it lays, since she blowed and used curling iron. She did not do the first time, the curl ironing, so I wanted a fair view of what was up. IT IS NOTHING LIKE BEFORE AND NOT FOR THE BETTER! It is chopped up, butched, there is no run your fingers through to have that style you had the first time. It is not a style. I can not believe that my second cut at 65.00, for my first was 100.00 plus 20% tip, my hair is no better or worse than Supercuts after this trim. I would keep paying 100.00 plus 20% tip to feel the happiness I did the first time and not to be put on this emotional rollercoaster. I need to work it and even then it is if my husband helped me cut it or better yet put a hat on. I am not kidding! I showed off my new hair cut in April and people loved it and asked where etc.. After the trim, if I show them, they asked what happened? When something like this happens, you reallize how many mirrors there are, that you pass and at each pass you try to get your hair to look decent, not worse than you went in. And how much it affects you emotionally. It was hard enough to cut at least 7” off your hair the first time and feel great just to have you feel horrible in less than 3 months! And that’s worse than why you went in to begin with!

Michael Saliba

I had a great experience! I would recommend it to all of my friends.

Heather Kaparos

Best place in town and never had a bad experience. Talented staff, great owners

Tulia Perez

(Translated by Google) Very good (Original) Muy bn

Madie Story

I visited back in June of this year and got lash extensions. When I first got them applied they looked beautiful and were just what I wanted. Unfortunately, the next two days over half of them fell out. They are not supposed to last that long, but I know they are supposed to last more than two days. I followed all care instructions I was given. I don't wear makeup and barely touched them. I called about it and was told I could get a refill. I went back to get them fixed, but was still charged (for price a refill instead of the full new set). Which, also fell out shortly after being fixed. So in the end, I spent a total of $385.5 including tip with basically four days of lash extensions to show for it. Extremely upset that I wasted my money here.

E M

Just had my hair rescued by Mackenzie. She fixed my highlights that had gotten too yellow and brassy, and brought me back to a nice cool blonde. And she layered my long hair to give it incredible volume without sacrificing length. Belleza does a good job making sure its stylists get plenty of educational training on color, cut, extensions, etc. and it showed in Mackenzie's work. Even better, staff overall do a great job keeping the salon and spa area clean, too. I'm never disappointed when I come here.

Drew Decker

Kim is the best in all of Knoxville! Amazing service, could not recommend more.

Meeka Sewell

Mindy is the best!!

Anna Parker

The best salon with so many different services available from hair to cosmetics and amazing stress relief massage.. Defently worth the time and money

Margi Marsh

Awesome. Just awesome all the way around. Great pampering.

Tara Carter

T.E.R.R.I.B.L.E

William Willis

Always great service and exceptional treatment. I've been coming here for almost 14 years since before they were located at this address. I've never had a bad experience.

Malinda Wood

The staff at Belleza is wonderful.

G G W

Great haircut today!

Caroline Maples

Beautiful establishment, relaxing atmosphere. Not my first Brazilian by any means but the girl had no idea what she was doing and I paid $90 for scabs and burns.

Anna Hargis

Always a perfect cut! Kira is the best!

Briana Rittenhouse

My favorite salon in Knoxville, hands down. High-end but fair pricing, perfect atmosphere. My cuts and color always look AMAZING. This time especially I cannot praise Hunter enough for doing such a perfect job on my color - it is 100% what I wanted and then some. As long as Belleza is here I will never go anywhere else.

Alicia Wolfe

I went to Belezza in Turkey Creek on November 1, 2013. Kelsey was my stylist. I am waiting on the owner who is named Regina to call me back so please read on and also watch for my update. When I went in I had blonde on top and light brown/dark blonde on bottom. I wanted the blonde on top to be changed due to the gold color. Kelsey informed me I need to go darker. I decided to do it, and while coloring my hair I over heard her talking to another girl in the salon to make her up some more color. She was explaining the amounts to other girl. She then went and made it herself and then finished my color. She colored my entire hair even though I did not want it all colored. I did agree to do it because she said she was afraid it would not match. I understood and said ok. She NEVER one time told me there was an additional charge for more color. She should have told me that it was more money because for starters its her job to inform me and also if she would have only done the top like I originally asked then I would have had enough color. When she started to rinse it all out I said that I could see red (which I never had to begin with) and some gold still. She said oh there's no red and it always looks different wet then dry. After drying I told her I did not like it but I was respectful and said thank you and still tipped her. I HATE my hair. It looks like red/brown! Did I say I HATE hair? It looks awful but I needed to go pick up my child from school and did not have time to let her try to fix it. I went home crying and the next day called and spoke to the manager Don. He got all I had to say than called me back after he spoke to Kelsey and the owner. He told me that he could not do anything for me! After 141.00 my hair is worse and I was better off and looked better from when I came in. I would rather have my hair golden blonde any day then red/brown. When we first talked color she showed my what it would look like, said it would be dark blonde and lighter then my color underneath, I walked out with ugly hair, 141.00 less in my pocket, and now the manger will not do anything. But, he was nice on the phone when telling me he was not going to do anything for me! :/ Well, the owner Regina is supposed to call me and let me know if she will do anything. All I want is my hair fixed or at least the 50.00 dollars given back to me that I was never told about for extra color. I have been going to a girl for years who never charges extra. If she was not booked until the end of the month I would of went to her. This is FYI, be careful in your decisions, and look for my update to see if the company does the right thing!

Lora Jenkins

while belleza is a little bit expensive for a college student like myself it is well worth it! All of the staff is so friendly and welcoming and instantly asks if you walk anything to drink. I would definately describe this salon as more of a hip place and not your average salon. I have seen a couple different people at the salon but chris is by far the best not only from belleza but of all the colorists I have ever been to. I brought my extensions into the salon and he color matched to my real hair PERFECTLY, then at my third visit to him we decided we wanted to do blonde and he took me from a light auburn with a lot if red in it to a beautiful blonde color. He is also very sassy and fun which makes the experience even better, if you need a good color come here FOR SURE and ask for chris. They also have great products!

Kailey Macdonald

I went in there for the first time and they cut my hair but first I wanted an ombre cut and color so they told me my hair was too damaged to do that so then I asked if I could just get it cut and highlighted and they said it was still too damaged to do that so what they did was dark in it a little at the top and make it a little bit lighter you can't even hardly tell it got lighter and after all of that they told me to come back in 8 weeks and maybe they can make it even later to get more of the ombre look so I paid out two hundred and something dollars for haircut and color that I really didn't want but that's my fault not theirs. I should have asked how much it was going to be I didn't think I'd be over $200! But they were awesome people, the place was clean everyone is very pleasant and it's more of a upscale Salon and Spa so I don't think I'll be going back in 8 weeks I don't have that kind of money to keep putting in my hair but that was just my experience somebody everybody else might have a different experience they just said just because my hair was so damaged from using boxed coloring? Have no clue why that matters but I guess it does... I hope this helps someone out thank you for reading my post

Audra Moseley

I've had two appointments here and my stylist is AMAZING!! My curls are happy and so am I!!

Heath Fulks

Love Kimmie Lockhart best hairdresser I've ever had!

Knox Biz

THIS PLACE IS AWFUL! THE STYLIST RUINED MY HAIR & MANAGEMENT WAS RUDE & WOULDN'T TAKE RESPONSIBILITY EVEN THOUGH IT WAS OBVIOUS TO THEM I HAD RECEIVED A BAD CUT & HAD A BAD EXPERIENCE. NOW, I HAVE TO WAIT FOR MY HAIR TO GROW BACK, & MEANWHILE IT LOOKS AWFUL. AVOID THIS PLACE! TELL ALL YOUR FRIENDS!! DON'T RISK GOING TO THIS SALON!!!! After specifically asking for an appointment with a stylist who is experienced & charges higher rates, at the last minute without being asked if it was ok or being told a head of time, I was switched to a new & unexperienced stylist who charges the least amount for haircuts, & I didn't find out the stylist was new & unexperienced until I paid! By then, my hair had already been butchered. I specifically told the stylist I like my hair big & to have a lot of volume & just needed my layers trimmed, & without realizing it, the stylist thinned my hair out to HALF of what it was & ruined the layers, & now my curls are frizzy & thin. When I came back & asked for management to remedy the problem, they were unmovable & didn't care about customer satisfaction. They made me wait a half hour & had bad attitudes & wouldn't take responsibility for switching my stylist at the last minute & not asking permission, for not telling me that the stylist was new & unexperienced, & for my hair being thinned out irreparably even though I told the stylist not to. They were snobby & rude & treated me poorly as if i had done something wrong by being unhappy with an obviously bad cut, even though im sure they knew they messed up. I even offered picture evidence of how thick my hair normally is. You can't fix hair that has been thinned out this much! Now, my hair looks awful & is very thin & frizzy from being thinned out by carelessly running sheers down thick coarse curly hair. There is nothing I can do to avoid flat no volume & especially thinned out frizzy hair unless I want to cut all of my hair off where it's been thinned & end up with really short hair. AVOID THIS PLACE. THE STAFF IS CHEAP, RUDE, UNPROFESSIONAL, & NOT KNOWLEDGABLE OF HOW TO DO HAIR OR HOW TO RUN A GOOD BUSINESS, & YOU WILL END UP WITH A BAD CUT! STAY AWAY FROM BELLEZA UNLESS YOU WANT TO BE TRAUMATIZED.

Sean McCall

Every experience I have with Kira has been awesome! I've been coming to her for years and she is an absolute artist when it comes to styling a men's hair. She was the first to do my come-over for me and I've had it for over 4 years now because of her. She's also a joy to talk to each visit! Highly recommend

Eric Petterle

Love everybody there!!

Viking Pug

Excellent staff, service and atmosphere

Joshua Hale

Christen is the best hairstylist I have had in my life! Best haircut I have ever had!

K Bradley

Massage therapist was late and until I mentioned the starting time, she was going to finish early. No offer of sauna, even though another employee had said it came with it. Never once asked my opinion of how it was going, pressure adjustments, focal points. Repeatedly would passover knots and go back over a max of four stroke = not a single knot I came in with was at all released. I have never had a massage where I had to hunt my own glass of water after the massage. Didn't bother to walk me to check out (if I had been a regular client this wouldn't bother me). For some reason I can't help but tip as if I had received a good spa treatment. I'm assuming the employee that recommended this girl is a drinking buddy or roommate because this s*** does not pass as even moderate service at an "upscale spa" or otherwise.

Angie Mckamey

Mckenzie is the greatest! This is the only plaxe I go and she is the only stylist I use!

Amber Lux

Nadereh is an amazing esthetician. She has over 20 years experience with skin care. She is very knowledgable about skin health beginning from within the body, and has always kindly offered advice about the importance of drinking water and eating clean. I see her very regularly. The owners of Belleza are kind and friendly. I do think the front desk staff could be a little friendlier. But, I always have a great experience overall.

Kimberly Duong

I went in for an eyebrow wax and my goodness, never again. I have very thick brows, which I treasure. Before sitting down to start the eyebrow waxing, I talked to the stylist to make sure that we were on the same page. I explicitly told her that I'd like to keep the same natural thickness of my brows and to just clean up the strays, to which she nodded and agreed. However, I was left sitting in the chair for a good ten minutes while she applied strip after strip of hot wax. At first, I gave her the benefit of the doubt, thinking that she was just taking her time and being very precise. NO. I took a look at the one eyebrow she spent waxing for the past ten minutes and was HORRIFIED. My signature thick eyebrow now resembled a thin parenthesis. If you want a visible representation of what it looked like, here it is: ( Not only was it thin but the shape was out of whack. But it was too late, she had already done one brow. And so I was forced to endure another ten minutes for her to ruin my other brow. There seems to be a reoccurring theme within this salon's reviews: There is an overwhelming indifference for customer satisfaction by the staff joined with their mediocre skill and inability to meet the expected standards of those who walk in the door - standards that could even be met by Great Clips.

JenShep

Mikayla Helton did an amazing job on my color. She was very professional and made me feel welcomed. I will definately be back to see her again and would recommend her to anyone!

Hannah Rose

Annessa was AMAZING!!! I'm always coming back to her!

Barrie Fisher

Second time for hair color. It seems it's a school for new hair stylist . First appointment color and cut with blow out. Color not what I ask, (he said whoops you can come back for a do over if you want) cut good, blow out past to a rookie and was terrible because he had another client. Wasn't I the one before her? Today Second try. Color good but during the color prep he stopped and started to work on other clients and again passed to a rookie for the rest of my color application. Shampoo nothing like the first (I had great message that he bragged he was good at) blow out I was truly shocked! He was all about volume blowout and left with a flat head on top and volume on the ends. Also my color price was $51 and for some reason ther was $10 more added to my ticket. I was so irritated I just paid it. And of course I was ask if I would like to add for gratuity. Not returning ever and will not recommend Belezza at all.

Ashley Bolling

Enjoyed my wax experience and booked my second appointment.

Erica Crawford

kimmi is a miracle worker I highly recommend her

Beth Smile

Fantastic staff, I receive massages here and have never been disappointed

Margo Jones

Amber Fielden-Willis is AMAZING☆☆☆☆☆

Josh Ball

Kimmie is the best!

Mark Williamson

My daughter when to this store they lied to her and they basically stole her money what was supposed to be 80 dollars was 200 dollars. It's like extortion. You go to the counter they tell you a new increased price and just stand there as you asked questions and look at you .We went to the main office and they said we here this all the time but each store is individually owned. The owner called my daughter back and repeated over ,over and over my employee said something different what can I do what can I do over and over she said. It really was not the price but the terrible job they done that was the biggest problem. So the owner has mental problems, some of workers lie, and if you get the wrong person you will look like Cruella Deville.

Kellye Pikul

Top notch place to go for a Ouidad special curly hair cut!!

Andrea Gass

I go to Beardon Hill for facials and waxing b/c they are close to my house and drive to Turkey Creek to have my hair done with Kristen. I have found I like the atmosphere of Turkey Creek better for my personality. All there locations are very different from each other so I would recommend checking them all out. The entire staff at Turkey Creek is very helpful where Beardon Hill is snotty just like the neighborhood. The prices are standard for a quality salon and much less than I was paying when I lived in Chicago and Boston.

Rhett Strika

This salon absolutely ruined my wife’s hair and when we went back to have them fix it they failed. It’s loud, there staff is friendly but unknowledgeable on modern technique (even tho we asked them to pair us with someone highly recommended and experienced). Also, the product they is to highlight is very strong smelling. The whole salon is sensory hell. If you have smell or noise sensitivities do not go here.

Lillian Freeman

I wish I could rate this as "awful." I cannot believe that someone ever thought of this as one of the best salons in Knoxville! Reading the reviews here, I must say I agree, and I am not surprised at everyone's dissatisfaction after going there myself: This place is awful! The staff was unpleasant, my haircut was overpriced, and the cut was nothing like what I asked for and looked terrible. Worst of all, the person cutting my hair smelled awful! I won't be coming back.

HIE Powell

Chris at Belleza is a genius. I trust no one else with my hair since my first appointment a year ago. Ambiance is very relaxing and everyone is so friendly.

Cheryl Arthur

Jana has been my stylist for years. She always does a great job and will Look at my photos of cuts and colors. Sometimes she thinks my ideas are great other times she makes kind suggestions on how we can modify The look to work with my hair texture Or color. The salon is very clean and up to date with friendly staff!

Bethany Lodge

I trust everyone at Belleza and have seen almost every service provider at some point. But... David has been a rock star with my color and cuts for a couple of years now. He knows what I want better than I do and makes my hair look better and better with every visit. Not many stylists can achieve a natural looking but vibrant red & he nails it. Also, amazing blowdry & lots of laughs every time!

Leah W

Ask for Kedrick he is a blowout king.. he makes your hair look so good with just a round brush!