Reviews of A Moment's Peace Salon & Day Spa (Spa)

Scarlett Bernier

Unhappy with my day at the spa. Went in for the hot stone massage - it was a very disjointed experience. The masseuse would pick up some stones, move to the table, rub my back, then go put the stones down and move somewhere else with a lot of downtime in between. I've had this type of massage before and it seemed more fluid. Plus every time she was done with an area of my body she would pat me like you would pat a dog's head. The bed wasn't heated - just a weird experience. I then went to get a pedicure - far from relaxing. The three women who were giving the pedicures kept up a non-stop dialogue about their weekend plans which devolved into one of them joking about her dad going out for cigarettes and never coming back, ha ha ha! How is that funny or appropriate to discuss in front of clients? These ladies were very unprofessional and LOUD, although my pedicure was good and lasted several weeks. I won't be back which is sad, I used to come here once a month several years ago and recommended it highly badk then. Seems like the old staff have all left.

Lisa Gundy

Had a wonderful experience getting my facial today with Mary! Front staff were very welcoming. Relaxing environment

Jenna Harper

Always have excellent experiences at A Moment's Peace. The staff is wonderful.

Ashlee Riley

Absolutely the best experience i've ever had!

Melissa Westbrook

I just had the best massage EVER! Savannah at A Moment's Peace was amazing. I booked my appointment "blindly" so I wasn't expecting much, I wanted to find a new place for a good massage and found a new place for a great one. Thank you for working me in and especially for doing so with Savannah. I already booked my next appointment with her!

Terry Moore

Always frendly and courteous. Services are great

Stacie Bledsoe

Mercedes and James provide such exceptional service and a fun atmosphere. My husband and I always appreciate their hospitality.

Danielle LaFaye

I have a special love for this place, of course I’m going to give it 5 stars !!!

Sylvia Patterson

Thank yall for providing such a great and necessary service in my life. Don't know what I would do without you.

Debbie Dabbs

Everyone from the desk to the providers are super friendly! A great experience!

Donna Smith

Samantha is the bomb at a cut, color and keratin treatment. I won't go anywhere else. Five stars for sure!!!

Margie Resto

First time there today for a facial. I travel a lot and have a bunch of issues. Met with Loretta who did my facial, and it was the best facial I have had. My skin feels super hydrated and looks so much better, I even got a mini massage! Highly recommend, will be back.

Shannon Marlin

I just want to say I wish there was a 6th star. That's how great my experience was. Christine was awesome! She literally performed work of magic on my hair. I will definitely be back. As for all the other staff, they were amazing as well. I highly recommend a moment's piece for anyone else.

Troy McKeown

My wife and I just visited for a couple's massage to celebrate our first wedding anniversary, and we Loved it! My wife enjoyed Helen Von Erck's massage, and I enjoyed Latoya Tramill's. They were responsive to conversation, but also quiet when we wanted some tranquility. The atmosphere was very nice, and the post-massage steam was the cherry that topped it off. Although we have no other spa to compare it to, as we don't frequently treat ourselves to an experience like this, the next time we choose to, we'll come back here to support these masseuses.

Jordan Smith

I Received a 60 minute facial from Kristin! I am an esthetician myself and tend to have a hard time relaxing and just enjoying the treatment. Kristin was very informative and also gave an incredibly relaxing facial! It was perfect! The entire staff was so friendly and helpful!! I've already referred friends!

Adam Thrasher

Always an amazing experience! Everyone treats you like a rock star and you feel like a million bucks when you walk out! Highly recommend!

Petra Jordan

Enjoyable, fun atmosphere. Great massage and hair cut. Good times!

Avery Fisher

I get a massage once every 2-3 months. The BEST deep tissue massage I've ever had was today at A Moment's Peace (thanks Erin!). They got me in right at my appointment time and everyone was friendly and professional. Highly recommended.

Kacy Callaghan

I visited A Moment’s Peace in Franklin last week with my Mom and sisters for a girls spa day! We had one hour massages and facials. I’ve never been so pampered in my life! We had the most amazing time!!! My massage was perfect - relaxing but also enough pressure to feel like something was happening in there. Very professional, comfortable experience. We loved having back to back services - felt so spoiled! The facial was such a treat - I had never had one before so I didn’t know what to expect! Loretta did my facial - she’s so sweet,” and professional. It was more massaging and pampering than I expected but also lots of treatment in my face. And omg.. My skin felt AMAZING afterwards (for days)! I definitely want to start getting regular facials! My Mom also said it was the best massage she’s ever had. Literally the best girls day! We’re definitely doing that again!

Amy Nance

My favorite pedicure! Mercedes is awesome!

Journey7

I used to get regular massages here but the quality has gone down. It is overpriced compared to other massage service providers in the same area. The last few times I specifically asked for firm pressure /deep tissue massage. The pressure was so light I could hardly feel it, even tried several different therapists over time. I don't want to feel like a bird is walking on my back, I just need deep pressure massage so I stopped going. Top Foot Massage in Franklin does a fabulous massage with deep pressure if asked for, and much less expense. They will use hot stones no extra fee.

Jennifer Vanderwaal

Visiting from out of town and referred here by my hotel. Very happy to have found this establishment and to have had such a relaxing experience.

Addison Cook

Kortni Evans saved my hair after I got a little too ambitious with some store bought hair dye. Couldn't be more in love with the transformation!

Alvin Carpenter

My wife and I enjoyed the couples package and we both left feeling refreshed. It was not too long or too short. My massage therapist was very responsive and applied pressure where I told her I needed it most. I would recommend this place for couples looking for a unique way to spend some quality time together.

Nicole Cooley

I am from out of town, just passing through for a conference, and needed a quick cut. I googled hair stylists near me and ended up calling A Moment's Peace. I was in the stylist's chair within an hour of that call! I have thick, curly hair that is notoriously hard to cut right. I am used to leaving salons disappointed because people just don't know how to cut it. That said, my stylist yesterday (Tracy) came through and my hair looks AWESOME. I can't believe how good it looks!!!! If I lived here, I would absolutely be one of her regulars!

Jon Lampley

I am new to Franklin and a friend to me about "A Moment's Peace." Very enjoyable and relaxing. Great Place.

Ginger Lundquist

I purchased a gift card at Christmas, on their website. When I went in to pick it up, they argued with me that I didn't make the purchase. I showed them a receipt, it still took another 45 minutes to get my card. It was extremely unsettling, I haven't gone back to use the card. It was so embarrassing how I was treated.

Rachael Kimbler

Best massage I've had in the greater Nashville area. Very professional spa staff and excellent Massage Therapist! Definitely recommend.

Stewart Day

Top spa, best services for guys like me and my wife! (she loves their hair salon!) Overall the best spa to spend a few hours or an entire day of pampering. Thank you..A Moments Peace!

AJ Nashville

Excellent service. Such a well maintained establishment. I take my son here to get his hair cut and have always been extremely satisfied. If you're looking a for a high end salon, this would be the one!

Kaylyn White

Worst experience at a spa! The lady that did my nails did a awful job they chipped the next day and she talked on the phone while she was doing my nails very unprofessional . I spent 100 dollars in there for a nails and hair it looked like a 35 dollar nail job

Laura Lopes

I had a relaxing massage here followed by getting my hair done. All services were rendered perfectly and I plan on making this a monthly ritual.

Amy Vince

I was working in Franklin for two months and decided to treat myself. I saw A Moment's Peace and heard about it. All good things. Scheduled the appointment, phenomenal. The massage was the best I've ever had. She did a fully body and used hot stones on my shoulders at the end. After massaging my back she did a little extra work in places I asked for, she continued. At the end she wiped off all of the oils, which I loved because I hate leaving smelling and having a gallon of oil on. She was wonderful and I highly recommend! I also schedule a hair appointment on my way out because I didn't realize how big that was too.

Rachel W

Visited A Moment's Peace while I was in town for a wedding and booked a package. For a first-time spa visitor, they made the experience so comfortable! Everyone was incredibly kind and provided great services!

Brittany Gorey

I had my first facial experience with Christie Clark and it by far exceeded my expectations. From the moment Christie came to get me in the relaxation room to walking me out to pay her genuine, friendly personality showed. The facial itself was absolutely to die for! Christie’s knowledge and expertise showed the entire time. Throughout my session I felt myself falling in and out of a light sleep, I have not been that relaxed in a long time. Getting facials from Christie will be a regular routine for me now! I would highly recommend anyone wanting an amazing and relaxing facial to ask for Christie!

Jolanda Hargett

We are repeat customers...but we love this place! We were here for a couples massage for my husband's birthday! HIGHLY recommend it....what a wonderful thing to do for the one you love...the atmosphere is amazing...very tranquil very peaceful and relaxing...we had Leigh-Anne Morton and Lisamarie Reedman as our massage therapist for the afternoon...they were WONDERFUL....I have had many massages at different places....but I do believe Lisamarie was the best that I have had! The massage is followed up by a steam shower and you leave feeling so incredibly relaxed and rejuvenated~ We will be back and I would highly recommend both of these ladies! We were both very pleased~ Top notch salon with an excellent, kind and friendly staff~ We are already looking forward to coming back soon!!! Just looking for a reason to come back! Jolanda and Stoney Hargett, Alamo, TN

Shelia Horvath

Great experience in the salon and one of the best massages!

Charles Polk

I been here numerous times, OMG every time I leave I feel so rejuvenated. I've taken the women in my life...and let's just say she's head over hills of the Pampering she has received. She recently chaperoned a girl friend from work....and now she can't stop talking about it herself. It makes a man feel proud that he can schedule an appointment and the services will be excellent...let me tell you .

Jennifer Marshall

I've been a customer for several years due to my fantastic and knowledgeable hair stylist! Today however, I did not have the best experience with the front desk team member, Olivia. When I came in this morning, she was gossiping about another employee to two other employees who were sitting in the chairs where customers were to be sitting. She stopped gossiping long enough to check me in, and then turned and continued on with the story whispering like I couldn't hear her when I was standing right there. Then during my visit, she would come off to a side area and do something on her phone on multiple occasions. I find this to be incredibly unprofessional, rude and back stabbing. Maybe she needs to check her own behavior before pointing fingers at others. I'm giving my review a one because I didn't care for what I heard or saw, but let me tell you my hair stylist deserves a 10!

Tom Kaul

Got a fathers day supprise and it was great!! I'm sure everyone's great, but if you get Leigh-Anne, Loretta and James, I can guarantee it!!

Jenna Brooks

I got my mom the "Half Day of Peace" package for her birthday and she absolutely loved it. Now she keeps looking at their treatments and talking about going back for more. Thanks for making my mom feel pampered!

Victoria Fyfer

Relaxing atmosphere with talented therapists. Worth every dime because they are the best in town.

Connor Westbrook

Beautiful salon

Audrey Young

Got my hair done here today and I look completely different. What a wonderful change for the better. I'm thrilled!

Love Song

I usually get a deep tissue massage fairly regularly. It is a great stress relief, and A Moment's Peace, is a great place for that!

Dave Kruze

I got my wife the full day of peace package for our anniversary. She absolutely loved it! She deserves to feel pampered and relaxed and I appreciate you making that happen.

Jodi Smith

I went in for a European facial and loved it. When it was over, I walked outside and it felt like my skin was glowing. Everyone was very polite. Will be back sooner rather than later.

Kip Dodson

All of my friends go here. I'm impressed everyday at the number of people that go there and how satisfied they are when they receive services. The staff are amazing and have been working there for a long time. Great place, great value!

Jennifer Ogletree

My husband got me a half day of peace from this salon which included a massage and mani/pedi. I had never been here before but was looking forward to a relaxing day. I started with the massage and the massage I received from Erin was amazing and quite possibly the best massage I’ve ever had. I would go back simply for that massage. However, after the massage, I waited over 30 minutes for Mercedes to come and get me for the mani/pedi. She was the most unprofessional individual I’ve ever had do my nails. We started with the pedicure and it was the worst pedicure I’ve ever received. Mercedes kept leaving in the middle of it and would be gone for 5-10 minutes at a time. The pedicure included no massage and she simply slapped down a hot towel only to leave for 10 minutes until the towel got cold and leaving me very uncomfortable. Mercedes then complained about the color I had picked for my toes and said it was very unforgiving and kept having to redo the painting. The pedicure itself took over an hour because of Mercedes leaving and her seemingly inexperience with painting toenails. Then we went to the manicure and again Mercedes kept leaving in the middle of it to go converse with other employees. I advised her that I bite my nails so I don’t usually get manicures and she told me that my nails were super short and she was surprised I wanted to paint them to bring any attention to them, which was pretty embarrassing for me. After the manicure she rushed me out of her chair and slapped my ticket next to me while I was under the dryer without ever checking on me again. All this to say the massage was definitely worth the money, but for as much as this place charges for a mani/pedi, I would expect much better service and better quality job done.

Frank Fry

My wife referred me here, and I am glad she did. I had not had a massage in over 10 years, and my therapist was wonderful. I will be coming back regularly now, because my neck and shoulders definitely benefited and so did my back. Thanks!

Amelia Miller

The massage they gave me transported me to another world. They were all very sweet and accommodating. They even laughed at my stupid jokes! Would highly recommend.

Steven Ludwig

I purchased a gfit card for my wife, and also got this robe. It was a hit, for sure. They were very helpful with gift ideas.

Jeremy Trudo

I have fibromyalgia and tmj. My massage therapist provides me with extraordinarily relief.

Tigertoo 92

So so service.....I had a reflexology message....it was just ok. While I was checking out and employee was having a melt down...crying, etc..its felt weird.

Jaime Watson

Such a solid place to visit! Decor is amazing, gift shop is cool and staff is SO friendly. When my Mom visits we always book our appointment here - and look so forward to the experience and time together.

Noah Cook

I've been going here for years, great place to get a hair cut.

Lynn Hussung

Nice spa & staff. But the 4 out of 4 times waxing, I have broken out! Noisy throughout facility even when your in the massage room! Prices bit high. Depends upon who you get if it’s going to be a good experience. Trendy place

TAMMY BARTON

Friendly staff, willing to help when you need it.

Brooke Lebron

I went to go see Mary for microdermabrasion while on a out of town trip. She was absolutely amazing! This will be a mandatory visit every time I come this way.

Sarah Holloway

I have always been so pleased with this place. They are very nice and helpful, There spray tans are amazing and they are great at hair! Highly recommend!

Diane Michel

Christina is my massage therapist...my angel on earth! She keeps me moving and able to maintain the heavy schedule I have. Love this place!

Lindsey Meek

Chloe is an amazing stylist and super sweet. Got a cut and color done by her and it was exactly what I wanted. That never happens! I have also had great facials and massages here as well. Very nice, relaxing atmosphere. Would highly recommend.

Rob Mickles

This is a unique place that is warm, relaxing and a good place for "me"time. My wife is a regular as well.

Becca Heeney

I always have such a wonderful experience at this spa. The massage therapist Toi is such a gifted practitioner and always goes above and beyond to make sure she's doing everything she can to help with my issues. I couldn't recommend her more. The spa itself is beautiful and always makes me feel immediately relaxed.

Clara Egan

a disaster. I have gone here for a while but my last 3 experiences have been horrifying. The bleach left my scalp with a chemical burn and now almost a week a since my appointment i’m having significant hair loss and my scalp is scabbed. My hair isn’t what i want at all even after going back to get it fixed. I also got my eyebrows waxed here and it was horrendous my eyebrows were uneven and the tail had been cut very short, making my face look extremely weird. I’ll try to attach a picture. I literally never leave negative reviews but my scalp is damaged, my hair is falling out, and my hair is over bleached and yellow with a disturbing mix of cool tones and warm tone blondes. steer clear of this place at all costs. The hairdressers are nice but maybe poorly trained i’m not sure. I used to have nice hair and now my hair is something i’m not proud of at all. not to mention, it’s falling out of my head in pretty significant amounts. my right ear is also scabbed inflamed and red but seems to be calming down by day 7. Just please go anywhere else and save yourself the trauma

Marty Mackeever

The best! Loretta Brank does an amazing facial !

Saniye Breman

I am on holiday from my home in the Netherlands. My cousins who I am here visiting suggested that we all go here Wednesday morning and we completely loved it. It is a little different from the ones in Europe but I still enjoy it I think because of the hospitality. You should come here on a weekday morning and on a day you can allow yourself to breath easy.

Jake Stovie

so yesterday was my first time going to A Moments Peace Salon. My husband had got me a spa package for my birthday back in January I never used it because I hate leaving my son who is 14 mo I'm a first time mommy and I just hate leaving him! I had a great massage she was super professional and it was very relaxing. Then came time for me to get my nails done this is where things get bad. I waitied in the waiting room for my nail woman for about 30 minute not a big deal I'm pretty patient whatever. So she comes and gets me her name is Mercedes. So I sit down in the chair to get a pedicure there is an older woman getting her nails done in the chair next to me and a young girl on my right side getting her nails done. Part of my spa package was to get a lunch so Mercedes goes back and gets my food and places it on a tray I ended up getting the wrongs drink but still not a big deal they gave me water instead of a sprite oh well. So the older woman next to me starts talking about how she won't eat veal because it's a baby calf. Mercedes proceeded to tell her no it's not calf its cat. And I looked at her and said I think she's right it's calf and Then she poked at me and said Google it so I took out my phone and she started winking at me and nudging me like play along and I didn't want to trick the older woman who was sensitive about animals so I said my phone wasn't working and she said yeah you have that crappy LG phone from the early 2000s you need to upgrade I need someone with a real phone and the girl next to me pulls out her iPhone amd plays along. she starts giving me a pedicure and notices ex my two middle toes on my ri ght foot are slightly webbed together and she start jokingly trying to pull them apart and pokes at them and turns to her friend And says lets name them hahaha this one is Monique and this one is unique hahaha I was so embarrassed I was about to cry. When I finished my meal she looked at me and was like ooo girl did you eat anything else today I have never seen someone eat so fast. I responded with I have a 14mo at home I usually eat pretty fast and she said how you have a baby you just a baby yourself and told her I was 24 and want a large family. so then it comes time to do my manicure I was suppose to dip my hand in this wax as apart of my spa package and I mention it was too hot amd She looks at ,e rolls her eyes and says yes honey good job wax is hot. I didn't know what to do I felt so intimidated by her and how verbally aggressive she was and how everyone she worked with played along with her. I didn't want to get ganged up on. So as she starts painting my nails she says how am I suppose to paint these little chick let nails you bite your nails don't you I was like yes I always have amd she says you must get hungry nom nom nom they must taste good hahaha I was in awe. I didnt know how to respond to her. i asked her if she could hurry because I needEd to get home I'm breastfeeding my little guy and have been gone along time amd Shen goes oh you're one of those moms.... I said yup I aM. She insulted me so many times and made me so uncomfortable I was not able to enjoy the one day I had to myselF in 14mo. I was so humiliated I have never had such poor customer service. Oh and to top it off she Got up in then idle off doig my mails after I told he her needed to leave am started helping other customer and sweeping and folding towels. If I can save anyone from going and experiencing such horrible service and treatment I want too! They won't be getting my service anymore never have I been treated so poorly.

Jennifer McCormic

Everything in this place will help you relax. The ambiance, the staff, the massage, everything! I will definitely be back. I want to try the hot stone massage next time.

Samina Wazir

My fiancé bought a pakage worth over $200 so that I can get a massage and get my nails done at the same time , however I also wanted to be a relaxing, calming and overall a wonderful spa like experience,..... unfortunately That wasn’t the case at all. The cookies in the massage waiting area were stale, yecarea also didn’t have enough room or chairs to set so you had to stand around. The room where I had my massage was freezing cold. When I mentioned it to the massage specialist, that individual stated that clients in the past have had an issue with the temperature in that same room as well SO I was cold and uncomfortable throughout the entire 1 hour massage. The warm towel behind my neck and the warming pad behind my shoulders did not help much. The massage itself was too corporate rather than personal, enjoyable or relaxing,.. let’s just say there was no “peace” or quite about it. The individual was ready to give me my balance for the day right after the massage part when I had the rest of the package to use,.. yes neat less to say they didn’t really pay attention to that part. When I got to the manicure and pedicure part, I was handed my food in a large tray. I had to figure out how to eat without spelling the food or dropping the tray because I had to balance the tray on my lap while trying to relax while sitting down with my feet in the pedicure machine. I so wished that there was a tray holder to hold the tray for me instead of keeping it on my lap. It felt like a circus act! I had to rush to eating since the lady started working on my feet when I wasn’t finished eating yet which was odd and uncomfortable. It would have been nice if I was asked when I wanted my food instead of if I still wanted my food from the front desk. Both nail polish used on me where so runny that the lady had to use SEVERAL coats to make it look somewhat appealing! And still at the end of my manicure and pedicure the nail polish came out uneven. Some areas had a lot of nail polish and others don’t have enough, so the lady decided to throw away the nail polish used on my feet and pick a different color for my manicure, and that’s not what I really wanted but she seemed frustrated and was expressive about the runny ness so I just let her do what she wanted to do. Within a week into my nails, the polish started wearing off! I was extremely disappointed to have spent over $100 and not enjoy my nails long enough. The experience was also disappointing because the both pedicure and manicure rooms where cold. The warm towels wrapped around my legs where so old and torn plus had holes on them that the warmth from it didn’t last long. It was too bright the both rooms as well and I could see lots of traffic right outside of the windows. It wasn’t calming to say the least. I will not go come back nor recommend this place.

Marquitta Nesmith

I love the atmosphere. It was calming and relaxing. I felt like a new person when I left.

Shannon King

The staff is great, love them all. My particular fantastic hairdresser is Dana, but Paula is amazing too. My favorite desk manager is Miss Becky for appointments. All the nail staff are great!

A A

Not a good experience. I have been visiting this establishment for quite awhile. I have used many of the services. This review is for the salon only. I went to get my hair colored. This was a stylist I had used before. I should have been concerned when no color swatches were offered. I was trusting since this was someone I knew. Color is not communicated well unless you see it. Should have had swatches, it turned out way too dark. What I found most upsetting the color that was left all over around my face. The smell is awful, been almost a week still stinks. Very strong chemical smell. The color rubbed off on my pillow case for three days. I washed it and still color coming out. I have had my hair professionally colored a lot over the years and never experienced this. I used over the counter color as a younger person and had similar experiences. I paid $120 for this. I could have had that experience for $12. So disappointed and upset. I will not be visiting the salon again. Hopefully this review will make them aware that they need to do better for their customers.