Reviews of Royal Nail & Spa (Spa)

Edyanne Haafke

It kind of a rushed job, but of course, this was our (two of us) first time here. The staff might be a challenge in our understanding what we'd like to have done. Now we know. We will probably return there in due time.

p PSMPA

Great cheeseburgers. I would highly recommend the Steam Buns too . Nothing like a good lunch hour special. I highly recommend ordering the Number 5 you will not regret it

Shelbie Ina

Absolutely amazing service. Have been going there every two weeks for the past year and a half, but have been going to them for the past 6years. Sandra, the owner is amazing. Absolutely recommend going in and getting something done.

Tracy Riley

Sandra's amazing. My nail go to for over 10 yrs

Heidi P.

First time I was there friendly staff,efficient service, clean. 2nd time while in middle of finishing shellac they started getting busy and told me the next steps to dry 2 times each hand and wash hands. Then I'm free to go. So I finished my own nail service. 3rd time was not pleased at all. She filed with the electric filer on my left thumb so much I started to bleed where she took some brush and some solution on the site to stop the bleeding which the brush wasn't sterile and looked dirty. My thumb was red and hurt for two days after service. Then she was so focused on talking to a coworker about cooking she spilled the whole jar of acetone and they had to open the door to air out nail shop it was freezing. Then kept leaving during dry process to do other things. When I was ready to pay for my shellac fill she charged me more then normal for a simple design that she couldn't even draw she had to have someone else make a spider web on one nail. Paid $40.46 for plain shellac with a simple spider web on one nail which normally its around $36/38 total. After all that I will not be returning to that salon.

Merriam Hagadorn

Would strongly NOT recommend this place. I came in with a picture of how I wanted my nails shaped and it did not turn out anywhere close to how I wanted. I asked while she was shaping them to make them a little shorter and narrower but she said “no, they look good like this”. In the end, I was not pleased with how they turned out and wasted $30.

Maureen Li

terrible place ever

Tina Underwood

Jasmine does an awesome job on nails.

Ashley Weddle

Very low quality. Nail tech Sandra was rude, and was very aggressive. She shoved my hands everywhere and my nails came out horrible. They were extremely crooked and the acrylics didn’t cover my entire nail. I didn’t have a good experience. Nail tech was also not very welcoming and offered very little dialogue.

Moira Hazel

awful place, don't call and ask if they have time to do any service because they’ll say yes and you’ll show up and have to wait 30-1hr. they lie to get business. if you’re waiting too long they literally wont let you leave, and they pressure you to receive more services and don't give up. They've ruined my nails. I got acrylics and they broke horizontally and ripped my real nails completely off. they did dip for my friend and her nails all bent like paper and broke off so she went to posh to get them fixed. Im now dealing with an infection due to how unsanitary they’re shop is. Not to mention they’re very disrespectful and do a very sloppy job just to get you out so they can start working in they next customer. They might also be racist because I was getting a fill and a “regular” walked in and she told me to sit patiently while she works on the other woman because she was higher priority. My other friend cane with me to get a pedicure and they left her sitting in the lukewarm water for 20 minutes to barley give her a decent pedicure. didn’t scrub heels or calluses. left cuticles uncut and dead skin was everywhere! Please spare your nails. the prices reflect their work!

Koren Knock

I WENT IN HERE TODAY N I HAD THE BEST SERVICE IN THE WORLD!!!!! I received outstanding service!!!! AMAZING N VERY PROFESSIONAL!!!! I highly recommend this business!!!!!

Sierra C

Did amazing on my nails, love the place and I bring my 3 children with me and we all know how that is when they are little.

Jayme Nelson

I love this place!

Nicolette Winchester

DO NOT GO HERE! The entire time I was getting my nails done the nail tech and another employee were yelling back and forth at each other. At first I dismissed it cause I understand work can be stressful but as I reached the hour mark it was beginning to annoy me. And she must have taken it out on my hands because the pain was almost unbearable at times, leaving them sore for several days. Then, the lady doing my nails apologized to the other nail tech’s client and offered her a discount but when i went to pay, i was offered no discount and the only sense of an apology was her explaining why they argued. Clearly wanted her full compensation. And to make things worse, my nails are completely botched. Thick, uneven, and they barely look coffin shaped. There are soooo many better options in Sioux Falls. Dont give these people a chance to ruin your nails too.

Mariah Smit

do not go here to get your nails done, if you need to be somewhere or have you nails actually looking nice DO NOT go here. i showed her the picture of what i wanted and she said okay and they did not turn out at all how i wanted them. at first she told us to sit down and she would be with us in just one minute, 20 minutes go by and i just got started, she did half of my nails then started on my friends and only did half of her's then did a different customer and again told us she would be with us in just one minute. the whole experience took about 2 hours. when they get busy they feel rushed and seem to not do a good job. both me and my friends are not happy with our nails. NEVER going there again!!!!!!!

Molly Veire

Paint job looks good but I got a full set and she cut me NUMEROUS times when applying the fake nail, I left with almost everyone of my fingers bleeding. Not only that but there is glue residue piled up under both my thumb nails. She was going so fast & was not paying attention to the work she was doing on my nails, she was too busy worrying about what client was next & yelling to her coworkers.

Sandi Hurst

I have been here several times and have always had wonderful service. Sandra and the rest of the staff are friendly and do a wonderful job with both pedicures and manicures!

Rosalie Bechen

I went with my daughter on 9/21, without an appointment & we did not have to wait. Staff was very friendly & great with my grandkids. I got a pedicure & shellac manicure, I am very pleased with the results.

TATYANA IBRISEVIC

Me and my daughter came to do manicure and she always cuts me or nails cricked nails Pelling already, after three days.

Angela Dee a.k.a One

Love the atmosphere. Very nice place. I love the way my nails look every time. I have no complaints. Get your nails done here you'll be glad you did!

Susan Berg

Lovely ladies and great services! Will be back!

Masha Mazan

I went in there a few months ago for a pedicure I had slightly ingrown toe nails and asked the girl who was doing my nails to cut them out. At first everything seemed great that's until 2-3 weeks later I noticed my toes were starting to hurt and puss, well sure enough I got severely ingrown toe nails on both of my nails. Now I have to go get a surgery to get my toe nails removed, thank you Royal Nail and Spa!!

Samantha Kaderabek

First off, my group and I were extremely rushed from the start. The paint job was sloppy and although I just got them today, it looks like they’ve grown out over a week. None of them are shaped the same way. I asked for stiletto and received all oval shaped acrylics. They were poorly done overall. Will NOT be going back.

Alexandra Graen

HUGE CON: Waited 40+ mins for a pedicure after asking for the wait time and being immediately ushered to a chair. Was told repeatedly that it would be "just a few minutes". HUGE PRO: The $35 pedicure was the best I've ever had!!! The male technician was fantastic... so thorough and attentive to detail. I cannot recommend him highly enough. If you are prepared for a potentially VERY LONG wait, you'll receive a great pedicure.

Fien VM

Great service and staff!!

ally hemmer

Wonderful! I was very impressed with how great they were with my 6 year old. They were also very detailed in scrubbing and massaging our feet! Would highly recommend!

Sarah Chmelar

I had a great experience, despite what everyone else is saying. All the employees are quite friendly and are willing to help you figure out what you wish to do. They will try their hardest to make sure you have a good experience with them.

Faye Berkenpas

I enjoy the people that work here. They do excellent work.

Meyer ᴖᴥᴖ

Hurt my sister's nails

Monica Winter

Nice

Jennifer Roach

This has been my go to nail salon for a long time. They do great work and prices are reasonable. They take care of you and they recently replaced all pedi chairs!

Stacy B

What an amazing pedicure I had done !!! Great price for such an amazing job and such nice ladies.... I would tell everyone to go here.

Kaitlynn Bell

Terrible experience. First of all I scheduled 10 of my coworkers to have a pedicure done together but 7 other people walked in so then we could not all have pedicures together like we scheduled. Also, once we all got our pedicures done we realized that one of my coworkers toes started to bleed on how rough they worked on her feet. I do understand that you need to cut things and stuff but you should not have it be painful enough to bleed.

Caitlyn Engebretson

Best place for pedicures! The ladies are always so kind, attentive, and do a fantastic job. The salon is very clean and the waits are minimal. Pricing is great for what you get. I would highly suggest!

Latasha Lee

I was recommend to come here by a friend . My best friend and I went there , all of hers fell off within the first week . We made reservations & when we got there , they were very very busy . She was trying to rush me , rolling her eyes . She told me the style I wanted would still be ugly . I showed her I have 20 pics on my phone of this style , that I was certain I wanted them . She told me I wanted to shape , short nails and no designs . I wanted a shape , long and rhinestones and she got an attitude . She did not make us feel welcome or wanted . Their customer service was terrible . It made me feel bad . I usually go to nail time in the mall by the food court & now I know why I do not go anywhere else . I was excited to try somewhere new for once and was very un - satisfied .... I do not recommend Royal Nails.. She ended up doing the style I wanted and all my rhinestones fell off , I know I can't expect them to stay forever but they did not even make it the two weeks...

Dawna Wetzel

There are three aspects that I am rating. The first is how treated me, how they did prepping the nails and the final result. I had a friend recommend this place and had her take me in. They were as friendly as they could be given the language barrier. Prep is where they lost a star. The nail technician used a very abrasive file on my natural nail and filed in a scrubbing motion. You are NEVER supposed to use such an abrasive file on natural nails nor that scrubbing motion. Nails should be filed in only one direction with at max a medium grit. Also, the abrasive file cut my skin. Youch! The dremal used against my skin hurt my cuticle but that wasn't too bad. It only stung slightly when cleaned with alcohol. Overall, it turned out beautiful. The design and shallac were done beautifully and properly. I am going to try some other places before I decide where to go consistently.

Ally Jamison

Great customer service, 5/5 stars. Definitely recommend.

Do All Things With Kindness

The absolute most WORST place I've ever gotten my nails done at! They use USED EMERY BOARDS there, I wouldn't go there just cuz of that ever again and on top of everything I wasn't happy with my set cuz you could see my real nails on the sides cuz they didn't use the correct size nails and you could see this on ALL my nails and then they didn't fill in my nails very good cuz it looked like my nails were grown out a week already and when I told her I wasn't happy with them they tried arguing with me and told me they were going to call the police and say I don't want to pay. Just a complete circus at this place. These people are corrupt and WOULD NOT RECOMMEND THIS PLACE... GO SOMEWHERE ELSE , TRUST ME!!

Kinsey Town

Absolutely terrible... They did not listen to what we wanted... My sister and mother and I all went in for a girls day to get Manis and pedis and we picked different blues for our toes and we all got the same color we also wanted design on our toes swirls to be exact and we got just a line... When they where doing our nails my mom wanted color and she got french tip I wanted jelled and they just did regular and french tip! Which is not what I asked for!! And we called ahead of time to see if they had momosas and they straight up lied!!! Very very disappointing

Destiny K

Always do a great job!

Katie Scott

Good first experience for a pedicure. Definitely coming back!

Tasha Husaboe

I will for sure come back when I am in town!!

lola Barnhardt

I would give less or 0 stars if i could. Like all the other reviews state VERY RUSHED!! That is an understatement. Had an apt for 3 of us. Very rude customer service!!!! The guy is the worse and rudest! ALL of them talk in their language but when u point at what u r talking about, its obvious who u r talking about. 1 of my friends both toes were hacked and bleeding. I have paint all over the bottom of my toes. NEVER AGAIN!!!!

Joseph Benton

Excellent results. Great prices.

Wyoma Waters

First time going to this place, it was recommended by a relatives friend. Friendly when I walked in but couldn't understand what was being said to me because they have a thick accent. I told them I needed a fill and to change nail color. Nail tech did a good job with filing nails, filling and applying color. Wasn't impressed nor disappointed, got what I needed, Also decent price.

Ember Newman

I asked to get a French manicure with regular nail polish. They asked me if I wanted shellac and I said no. They did a good job, however put shellac on. At the front counter, she charged me $35. I used my debit card and did not receive a receipt. Looking at my bank statement, they ended up over-charging me $47. A friend got a pedicure, and asked for jewels. They charger her an extra $7 just for that. The other girls and me will never be going back.

Veronica Elle

Bad service

tracey berg

They always do an amazing job and are very friendly. I highly recommend it☺️

Peggy Stanfill

Worst experience ever. I told them my idea and the lady that did them said they will be ugly but I held my ground and she got a real attitude problem and did my nails in the most rude fashion ever. I felt like I was ripped off and did not get what I asked for at all.. I personally will never visit that nasty place ever again

Jerry Jondahl

Called and they got me in right away. Will get full pedicure next time not just trim

Rhonda Wurtz

Always treated well and get a beautiful pedicure by nail technicians!

Tiffany

PLEASE DON'T GO HERE, i went in Sunday 9/16/18 for a fill and new color . It has been 4 days and my paint is already coming off! i highly regret going there and will not be returning!

Diana

I called in to see if they were busy and a lady told me no that it would be okay to come in. Once I come in she tells me I have to wait two hours. What a waste of time! I won’t be going to this salon in the future!

Rachelle Mahoney

Friendly, quick and clean.

Carolyna Long

This is the worst place ever! Rushed threw like they did not care at all was in between going back and forth with another client and I, my nails are not the same shape at all!!! Worst experience ever, will not be going back

Shanna S

Don't bother making an appointment. They'll help all the walk ins first. Owner has a real attitude problem if you disagree with her at all! I finally got tired of sitting there with my feet in cold water while they helped every walk in when I had 3 appointments for 3:30. I walked out. What a joke.

Emelia Darko

Good service and the lady who did my nails was very nice

Marcia Hart

Best nail salon in Sioux Falls

Ericka Suchanek

Love this shop! They were polite and did an amazing job!

katie graham

Literally worse experience getting my nails done the lady was rough and was hurrying. Told me my total I couldn't understand her so I gave what I thought she said $27 and she yelled at me $37!!! Extremely Rude and my nails are awful.

Stephanie Fisk

Rushed job. Didn't completely paint all of nails. Hunks of acrylic left and under nails too. Injured skin with tools. And paid $143.00 to have that done. Wouldn't recommend.

Donna Reister

Just great

Carissa Schoffelman

Great job, great customer service!

Lynae Sudbeck

Horrible experience here! Went in to get a manicure and pedicure with my mom. They sent us to a foot spa each and the water in mine was too cold and my mom's was too hot. They were so busy that I stayed in the foot spa for 30 minutes and my mom stayed in it for 45 minutes. When the staff finally came over they had no idea that we wanted both a manicure and pedicure even though we wrote it down in the book up front. When one of the staff did my finger nails, she did a horrible job on on of my hands. Then she took we to dry my nails and left to start on someone else and forgot my purse and sandals at her station and did not even tell me how long I had to stay to dry my nails. When I finally got fed up and got up after 15 minutes on of my nails smeared and a new lady had to fix it. All the while I was getting my nails done, my mom had to get her nails done by at the foot spa. When she came to dry her nails, she took one look at my nails and went to the manager and told her they did to be redone on the one hand. So the manager herself redid them herself and redid the one smeared one again. All in all we spent 2 hours there. What they should of done was tell us that they were busy and there would be a wait. But no they did not and I will never go back to them again