Reviews of Hot Spring Spas of Sioux Falls (Spa)

Brett Bradfield

We have owned a Hot Springs Spa that we purchased 22+ years ago from Hot Spring Spas of Sioux Falls. It still runs great today, in fact just as it did the day we purchased it. Other than normal maintenance, our experience with the product and the local dealership servicing has been stellar relative to various product lines to maintain the equipment and water quality. We are easily 10+ years beyond any expectation we had of the unit's lifespan and continue to use it often, now also serving as a smaller, temperature controlled swimming pool for another generation of family, our small grandchildren, during the summer. Without question, we would purchase a Hot Springs hot tub if we ever chose to do so again.

Arlen Hauge

Jacque at Hot Springs Spa in Sioux Falls does a great job helping me service my Jet Setter spa. Great Gal. Thanks

Tyler Haberer

Rebecca made my hot tub purchase so easy! I would highly recommend getting an in home consultation! They have a great product selection and awesome service.

Ryan Wieman

Top Notch!! They helped answered all our questions. This is the 2nd Hot Tub we have purchased from them! Absolutely amazing! We bought a Hot Spring Grandee the first time in 2008 and we absolutely love it. We sold our house 5 years ago and the people that purchased our home bought that hot tub from us. We went 5 years without a hot tub! So one day decided to go back in and look at hot tubs. After 5 years of no hot tub we now have our 2nd Hot Spring Grandee! Thanks Jacque for all your help. We absolutely love our new Grandee!!

Rocky Rehfeldt

Great product and even better service by Jacque / entire team when buying our first hot tub. Rocky

Amber Walz

Amazing company! We love our Hot Spring Spa. Rebecca Hungerford is incredible to work with. Go see her at Hot Spring Spas of Sioux Falls!

Darrell Wilking

Outstanding service! Removed old tub and delivered new tub 100 miles from Sioux Falls. Highly recommended!

Jessica Downey

I can't say enough good things about the Hot Spring Spas of Sioux Falls staff! Especially working with Rebecca! She always got back to me right away when I had questions, and went out of her way - going above and beyond! I highly recommend buying your next hot tub from her!! Rebecca creates a great experience for you that starts with the smile the minute you walk in the door!

Amanda M. Staige

Wow, that hot tub lady is AMAZING!

John Kagey

Excellent service, extremely helpful when we were shopping helping us select the right hot tub. Highly recommend working with this team!

Austin Schmit

The expertise and customer service at Hot Spring is truely one of a kind. Kyle was incredibly kind and knowledgeable while helping find our new summer gear. I know for fact that Hot Spring will forever be my shopping destination for summer fun!

Amy Hemmer

Thumbs up all the way! Had great service when needed. Staff is always good to us at Hot Sping Spas!

Mandy Rounseville-Norgaard

Thank you Jacque for all your help and expertise in finding the perfect starter hot tub for our family! We had a great experience and Hot Springs Spa has reasonable pricing options, highly recommended. Bonus, the kiddos had a blast trying out the spas!

Aaron

The staff at Hot Springs Spas of Sioux Falls are AMAZING!! I cannot believe what the service team and others at the store were able to do for me with a major issue days before selling our home. I appreciate everything the team there was willing to do!!! THANK YOU!!!

Ann Boeve

We have worked with Hot Spring Spas for many years. Their expertise, products and commitment to their customers are the reason we continue to use Hot Spring Spas. Highly recommended!!

Mike Bruening

Great store, Kyle was very helpful today. Great advice on my older Grandee hot tub. Got a new inexpensive heater seal kit. Thanks.

Bob Novak

Made the switch to salt water in January. This makes owing a hot tub so easy. The people at Hot springs spa are helpful and amazingly friendly.

ron baumgart

Had issues with a new gfi breaker today, staff was so helpful, replaced the breaker with a new one, spa is up and running, great staff and service.

Dean Storms

Go see Jacque Johnson at Hot Spring Spas of Sioux Falls! Jacque gave us a great deal on a hot tub after we were told by a "couple other" spa places in Sioux Falls that we could not afford to come in the door of their places. Ha ha on them! We are enjoying a great hot tub in our garage with the nasty weather outside! Thanks Hot Tub Lady!

Brent Reisenauer

I have had my hot Spring spa for 2 years and it's doing great! The customer service I have received has always been excellent.

Tony

Wonderful sales and service staff. I’ve owned one other hot tub before and this one is by far much nicer. The water feels better with less chlorine smell. Maintenace is amazingly easy. I literally only have to push a button once a month and shock occasionally. There was a problem with the speaker but the service staff came right out and replaced it.

Brad Olson

We bought our hot tub a couple of years ago from Jacque “The Hot Tub Lady” and she helped make sure we were buying the right tub for our family. She was answering questions that we did not know to ask. The other day a friend mentioned that he was hot tub shopping and had many questions that he wasn’t getting answered. He had questions around kids in the hot tub, different products kids may be adding to the water from being in and out of the tub and how to care for family members that have sensitive skin. I suggested going to Hot Spring Spas of Sioux Falls since Jacque was working there and when we showed up everyone at Hot Spring was prepared for all of his questions. Jacque and company listened to all of his wants, needs and concerns. They showed multiple tubs to him so he had options and gave their suggestions for what would fit his family the best. If you are even thinking of getting a hot tub, do not hesitate to take all of your questions to them. I know I will recommend them to family/friends and the next time I am shopping, I will be stopping in at Hot Spring Spas. Thank you Hot Tub Lady!!!

Tasha Weber

Awesome customer service. We love Hot Springs!

Paul Nester

I have been a customer for over 30 years, and I am so glad I decided to buy a Hot Springs spa. The customer service is amazing and even though it rarely happened, when I did need service work done Kevin and his team were there when I needed them. No matter if it was 20 degree below zero in the middle of winter, they were there that day and fixed the problem. If you are looking for a hot tub, make sure you check them out, not only will you get the best Spa on the market, you will get the best customer service on the market. Thanks for all you do.

Jo Dohrer

Kevin's crew is top notch and very knowledgeable whether I work with Rebecca, Kyle, or Jacque. They're all on top of their game and very helpful! I've bought all of my hot tubs from Kevin and his team is very friendly and helpful, always!

Dennis Timmerman

Rebecca and the team at hot springs are great. Very knowledgeable but totally relaxed atmosphere make working with them to find your perfect hot tub a breeze. I wouldn't hesitate to send anybody their way looking to upgrade their life with one of these amazing tubs.

Kayla Stauffer

They always have great deals going on, whether it's a new or used hot tub, chemicals or accessories. Kyle Stauffer helped me get into my used hot tub recently & it's been one of the best decisions I've made! He truly lives by HotSpring's motto of "Every Day Made Better" because my nightly soaks help me sleep better to function the best I can the next day!

Denise Reck

What great people! Excellent service and helpful people! Always helping to make sure I get the right chemicals, don’t over use or over buy! They have a great inventory of new and trade in models!

Lilly Munster

They helped us provide our homeowners insurance with the needed documentation when we needed to replace our hot tub after our (very) old one froze during the winter. Service is excellent and helpful all around. They removed our old tub, made suggestions for siting our new one, installed the new tub and helped work out the details of the new tub. The ability to bring in water samples for more analysis and assistance in determining what was needed to maintain our tub chemistry made this a breeze.

miles brandt

Best place around to get a spa. Did a lot of shopping as well as research before buying one. The spa lady welcomed us and made us feel very comfortable. She knows her spas like no other and answered all our questions. The delivery and start up was a breeze. They were there making sure we were completely satisfied. She earned our trust and business from now on.

Cody Schantz

The customer service and overall knowledge of everyone here is truly amazing. I know if I have any questions Kyle is my man! Kyle will go above and beyond to make sure his customers are happy!

Susan Kooi

Rebecca and Jacque were so helpful. I had a bunch of questions about my salt water hot tub and they were able to answer all of them!

Bryce Pattison

Our family has enjoyed two Hot Springs spas over the past 20 years. Kevin and his team have always taken good care of us when we’ve needed various products and/or routine servicing. Highly recommend.

Rick Olivier

I recently bought a used hot spring tub from a friend. I wanted to update a few parts, so I contacted this dealer. I worked with Rebecca and she went above and beyond. I got a new cover, pillows, electric disconnect, filters, chemicals, and she personally delivered everything to me as I live near Madison and don't get to Sioux Falls often. She even sent me the user manual and gave me helpful information on the tub I had purchased. Comparing prices to online options, everything I got was very competitively priced as well. Amazing service, I highly recommend this place.

Molly Heisler

Hot Springs staff has always been so helpful

Dan Mittan

Good Staff to work with. Flexible scheduling. Really like the Ace salt water system

Adam Timat

Hot Spring Spas of Sioux Falls is EXCELLENT! Great Spas! Great Value! Great Staff! Great LOCAL Service! From the first time we stepped into the store, our interaction with the staff was awesome. We had a couple of our children with us and they were treated well and loved to look at the spas as much as we did. The staff even remembered their names when we came back a second time. Specifically a shout out to our Water Wellness Expert, Rebecca H. She was extremely knowledgeable, friendly and gave us all the information we requested. The installation process was also great and proved that this was the correct choice in spas and spa company. Kevin and Clee came and were so friendly, efficient and offered to go above and beyond. We shopped around Sioux Falls, and checked out online deals, warehouse clubs and expos and in the end we felt the best value was Hot Springs. Coupled with their best in class warranty (5 years) local service and quality tubs, we felt this was a no brainer. We highly recommend this tub and brand and can testify from planning, purchase, installation and use, we have had zero issues and love it. We purchased the FLASH ICE model which seats 7 for our family of 6. We hope you find this review valuable.

Mike Bassing

Service is outstanding. Very pleased.

Gordie Bortnem

Rebecca did a great job

Jason Schoenefeld

We love our Hot Springs Spa salt system!

Shauna Jacobson

They helped me along every step of the way comparing and making my 1st hot tub purchase. I receive quick responses and help in maintaining my hot tub. Hot Spring Spas of Sioux Falls was my 1st and my best!

Paul Holte

I really enjoy working with Rebecca and Kevin, they are so helpful in keeping my Hot Tub in great shape. It is so great because my granddaughter loves that Hot Tub!!!!

kevin marlow

I wouldn’t buy a hot tub anywhere else!! Rebecca has made buying and owning a hot tub the best experience ever!! It was just the sale, the after sale experience is simply amazing! Bought mine two years ago and she still follows up and helps me the second I need something!!

Alex Wiggs

We just got our Hot Spring Grandee installed. The features that attracted us were the size, Moto massage, saltwater, and ceramic filters. Other brands had nice features too, but what really made our decision was the people. Jacque has earned the Hot Tub Lady title as far as I am concerned. I felt like she was always on top of everything, and helpful in guiding us to what we wanted rather than pushing us towards something we didn't. She also provided tips while we were designing our patio. Rebecca, Kyle, and Kevin were also terrific!

Kristina Vanden Bosch

I found Jackie "The Hot Tub Lady" and her counter part Rebecca the "Superwoman of Spa Care" and I will never look for a new place to purchase a Spa or any products required for Spa Care including Chemicals, Parts, AMAZINGLY Kind service and everything in between. When our craigslist used hot tub decided to die after 6 years we knew that we could not go without another. We love our new spa but more importantly the service at Hot Springs Spas of sioux falls make it so spa care is the easiest tasks of all the things that require upkeep. It is so refreshing to walk into a place of business that is not only aesthetically pleasing but the attitude of staff matches. They are able to quickly decipher exactly what the water in your spa is doing. Jackie was actually able to know a lot of what the issues were just by the zip code of the cell phone I called from, which to me is far above knowing your product. Equally as refreshing is the fact that they do not push you to purchase anything that you do not need. Quickly letting you know which products are a must, which are optional. I had been keeping up spa water for 7 years when I met these hot tub heros and they taught me new things each time we have talked. The best part about a family business is that they often make you feel like part of the family in how they relate, react and respect you not only as a customer but as a person. Spa and sauna are two very important parts of my personal health maintenance so I am so excited to have a place to call or go anytime I have questions rather than needing to spend hours researching. (I know from experience if you spend hours researching what either of these fine ladies tell you you will only end up with wasted hours because your findings will be exactly as you were told.) If your not in the market for a spa I would just stop in to meet an amazing staff, who knows maybe one day you will be in the market for a spa and then you will have a relationship established. It may sound like I have embellished this review but I challenge you to stop in and try to refute anything I have shared with you. =) But MOST of all I challenge you to have a great day!. .... and my best days include 30 min in my hot tub.... just sayin =)

Spencer Wieneke

I was fortunate enough to work with Rebecca at Hot Springs Spas in Sioux Falls. She was a wonderful person to work with. She was very helpful and honest from the start. She kept my needs/wants/interests in mind and helped me find the best deal possible. She also worked around my schedule which was very convenient. I highly recommend working with her at Hot Springs.

Ken Berg

Great place, very helpful staff, AWESOME PLACE , Always a Great Experienc!

Teresa Stephenson

Rebecca and everyone else at Hot Spring Spas are absolutely the best. They helped me get my spa platform figured out, recommended electricians, delivered and set up the spa for me. Even ordered my favorite fragrance for the spa!! Hot Spring Spas are the very best - this is the second one I have purchased. If you haven't bought one yet, you don't know what you are missing. They last a very long time and are affordable to run and not time-consuming to maintain. And the folks at Hot Spring Spas of Sioux Falls will be there with you every step of the way until you are up to your neck in hot water!!

Brad Benson

Kevin and his staff at Hot Springs Spa’s are amazing!! They are always very courteous and answer all my questions and have just what I need In stock!

Chris Clark

We did not know a lot about hot tubs, and did a quick search for those that offer salt water systems. We engaged with Hot Spring Spas, and Rebecca and the team quickly and comfortably helped us into an amazing deal. Upon installation, they have been out multiple times to check on our system helping us adjust the treatments and put the finishing touches on our Covana Cover (which is awesome for the SD weather!). Give Hot Spring a hard look if you are in the market for a hot tub!

Tom Junck

The staff at Hot Spring Spas of Sioux Falls has a huge amount of positive energy...just a breath of fresh air when shopping for a high ticket item. Felt welcomed from the first time I stopped in and was greeted by a knowledgeable staff that seemed to really care about finding the perfect match for my wife and I. Rebecca even came in on her day off so that we could test soak different models. I highly recommend Hot Spring Spas as a must if you are in the market for a hot tub!

Mark Niccum

Jacque “aka The Hot Tub Lady” helped my wife and I purchase our 2nd Hot Springs Hot Tub . . . a 2019 Grandee. The whole experience was pleasant, she was quick to respond to texts and emails, and the prices were out of this world! The $1000 cash back from HS didn’t hurt either! Nice job . . . Talked to her on phone Fri 10 min before close . . . she emailed me a personalized video and a quote with a killer price within 30 min . . . we went up today and soaked in it and it will be at our home 120 miles away by this Wed. Amazing service! Beautiful tub. We are excited to own this tub for another 15 years

Bob Kramer

The Hot Tub Lady is great to deal with!! Very smooth from start to finish. Looking forward to many nights or relaxation. Thanks Jacque!!

Beth Fiddelke

We went into Hot Spring Spas not sure what we wanted. Jacque went above and beyond to help us figure out if we wanted a salt water spa or conventional spa and how big of spa we needed for our family. She went over all the pros and cons of both systems with our budget in mind. Jacque showed us all the color options along with different spa options. It was no pressure and truly helped us find the right spa for our family.

Michael Denbow

Have owned 3 Hot Springs spas,and are absolutely the best the market offers,I had a service call and Kyle and Tyler took great care of me.Jacque then called me about upgrading to a new spa ,which I really wasn’t thinking about,but she made the process so seamless and easy ,I ended up purchasing a 2019 Limelight Collection Spa,and she took my previous one on trade and was great w the numbers ,super excited for it to arrive...I have been in sales for 20 years and Jacque did such a great job I would highly recommend Hot Springs Spas in Sioux Falls!

Dawn Schulte

These guys are AWESOME!! I was having problems getting my chemicals regulated in my tub. The company I purchased the tub from just wasnt helping me get my chemicals regulated. After 4 months of problems, went into Hot Springs Spas of Sioux Falls and had things taken care of in less than 2 weeks. Thank you guys so much!! Everyone is great there!!

Josh Cleveland

We just got our hot tub installed and we couldn’t be more pleased!! Jacque and the install crew have been great through the entire process!! They are willing to answer any questions you have. As well as going above and beyond to ensure we had a good experience through the entire process! Highly recommend Hotspring Spas of Sioux Falls!!!

Bev Sprenkle

The staff at Hot Springs Spa in Sioux Falls SD are the best!! Every time we stop into the storefront, their staff makes us feel special & they truly care about any questions/concerns we may have. Their service team is prompt, knowledgeable and always able to assist us, most notably Kevin! And last but not least, Rebecca, represents the company at the front counter in a very courteous and professional manner... she rocks! We use our HotSprings Spa daily & highly recommend Hot Springs Spa of SF for your hot tub purchase!!!!! ⭐️⭐️⭐️⭐️⭐️

mark van den berg

Did a wonderful job from start to finish. Picked out tub and was delivered and installed in a very timely manner.

Jack Nicholson

We had an old leaking spa and was trying to work with another company to fix it. The other company was terrible at responding quickly or providing solutions. I literally had to make one phone call on the weekend and Jacque explained to me the problem and offered a solution in trading in our old spa for a new one. We went in that day and ended up purchasing a new spa. The experience was very simple, we felt like we got a good deal, and I was impressed with Jacque's hot tub knowledge. This is coming from someone who does a lot of research. She also responded to texts during off hours and made us feel like we could call or text anytime with questions. Very impressed and would definitely recommend doing business with Hot Spring Spas of Sioux Falls.

Philip Pino

I purchased my Hot Spring Envoy saltwater spa two years ago from Rebecca and have not regretted it once! This is my first hot tub so I was very concerned about how complicated it would be to maintain the water. I had heard maintaining them was complicated and time consuming so I was initially intimidated about the purchase. I shopped at three different locations in Sioux Falls before I decided to go with Hot Springs Spas and to be honest most everyone I visited with was helpful and nice. They all answered my questions and seemed to be very knowledgeable. I decided to go with Hot Springs Spas mainly because I was interested in the salt water option, but partially because I felt absolutely no pressure to buy from Rebecca. Since this is my first hot tub, I cannot really compare it to others, but I can definitely say I enjoy it very much and feel it would be difficult to find a better one for me. What I can comment on is general customer service levels. Hot Springs Spas of Sioux Falls is a family orientated business. Rebecca and Kyle are, at least, second generation hot tub families. Kevin is a character and will no doubt leave you laughing and/or speechless. Rebecca’s product knowledge and expertise are unmatched. Her easy-going nature and genuine desire for you to enjoy relaxing in your spa are refreshing. And there always seems to be something fun going on in their showroom. Kyle is very experienced and is easy to speak with about anything hot tub related. He possesses much more knowledge than his young age would lead you to believe. In fact, I walked in one day with a list of 15 or so questions to ask and he actually enjoyed being tested. He was able to answer all my questions with ease. As far as service after the sale, I did have a couple small hiccups with my hot tub which required service calls. Kevin and others made scheduling the time for the service call very convenient for me. If needed, they were willing to make evening stops. I definitely recommend the Sioux Falls Hot Spring Spas to anyone considering a purchase. I have more accolades type, but it is time for a dip!

Brenda Bullerman

I would highly recommend them. Kevin and Rebecca gave us GREAT service. They were very friendly, knowledgeable, and gave us a great deal. We wouldn’t go anywhere else!!

Ashley Hiles

She’s amazing! And so helpful! She has helped us to find the perfect hot tub for our family twice! I wouldn’t buy one from anyone but her! If I have a question I message her and she gets back to me so quick! She’s the best!

Trista Brownsz

My husband and I bought a hot tub 5 years ago from Hot Springs and it has been one of the best purchases we have ever made. I use it every day to enjoy my first cup of coffee outdoors. This winter I was especially grateful to have it, otherwise I'm not sure I would have spent any time outside. We will probably upgrade soon but our hot tub is still like new. If you are thinking of a hot tub purchase, these are the people you need to go and see!

Thomas Skinner

Unfortunately I bought from another dealer, but Rebecca not only assisted me but treated me like I purchased a tub from her. She is a great gal and business person. When problems arose with my new salt system Rebecca helped me troubleshoot them and solve the issues my hometown dealer didn’t. Her customer service is what seems to be lacking in today’s world. I would highly recommend the team @ Hot Springs Spas for any of your needs! Thank you!

Lyndsey Kleinsasser

Stopped by today to buy chemicals for my hot tub. They greeted me with smiles as usually and the hot tub lady is always helpful and knowledgable. I bought my hot tub from this place just over 1 year ago. They have been awesome thru the whole process. I know they are just a phone call away when ever I need anything or have questions

denise holler

Great place and great prices!! Very helpful with everything!! Highly recommend!

Joshua Eide

Rebecca, and all of the staff at Hot Springs Spas has been absolutely fantastic! She made the transition of being an owner of a hot tub the smoothest experience ever. I also really enjoyed that there was a meet up for all of their past customers to come together and meet and network. I won't shop anywhere else when it comes to Spas and Spa Care!

Chad Hungerford

I bought my hot tub here 20 years ago and have had exceptional service. Rebecca is always very friendly and will continue to support the Hot Springs store in Sioux Falls.

Steve Watkins

The best place in town if you are looking for great hot tubs and customer service!

Spencer Downey

This store is the best!!! they are kid friendly and help out with everything we could possibly need help with! That Rebecca lady is a nice lady. She doesn't bat an eye at any questions or issues we may have. She really makes you feel like family! This store definitely has the best customer service and products in the state of South Dakota!

Jami Wolf

Hot Spring Spas of Sioux Falls has my full recommendation. Great products and friendly service!! Rebecca has been so helpful getting me up and running. She and her service people are amazing. I really can’t say enough! I highly recommend them to get the job done right!!

Carla Greenwood

This is a great family oriented business. Everyone is so helpful and friendly. On our initial setup we had a little problem and they came out and got it fixed with no problem. We highly recommend them to anyone looking for a hot tub

Kobi Jackson

Rebecca is very helpful, and always makes the experience fun and exciting!

Doug Meidinger

Awesome fun staff, ready to help you with all your needs.

Travis Spaans

Best place in town!!!! Love these guys, also Kyle is the one I would recommend such a knowledgeable and hard worker. Would recommend Kyle to anyone when going to hot springs spa.

Janelle Thiesse

We are loving our sauna from Hot Springs Spas of Sioux Falls. Jacque and Kevin are the best!

Brady Fritz

Staff is always helpful and friendly would highly recommend them to friends and family.

Janelle Jamtgaard

The service is excellent. Rebecca and Jackie are outstanding!!! They help me get my hot tub straightened out when I mess it up!!!!

Amy Miller

Jacque and Rebecca were great with getting us the best deal possible and both had amazing customer service! We are getting our spa delivered next week, no hassles. They were very informative and helped us pick the best one for our family!

Kyle Stauffer

Love this place!!

Gary Marotz

thanks to the great staff at hot springs spa for helping out with a new hot tub the family will have fun and relax thanks again for the outstanding service

Bonnie May

We worked with Jacque, the Hot Tub lady! We bought a propane fire pit for our back patio! She was awesome & gave us great help! Go see her!

Cindy Kamstra

Staff are always helpful for chemicals and replacement supplies. They understand when there are problems and help resolve them quickly Great hot tub. Would recommend to everyone

Jordan Ashley

Very helpful, and wonderful staff! They rock!

Brad Cameron

Kevin and Jacque are awesome! If you are in the market for a hot tub you will not find a better place to buy one from. Excellent staff and communication from start to finish!! A+++

Miranda Schnebel

I am so happy that I chose to go to Hot Springs Spa to get my first hot tub! Not only do they have the best deals, but their customer service is top notch. Kyle helped me pick out the best model for what I was looking for. From the initial set up, to cleaning tips and products, to protection, he was able to get me all set up. Highly recommend!

Elijah Zevenbergen

Had a frozen hot tub fixed there, although they were far off on their lead times, the overall experience was great. Got the hot tub back and it works great. Their service technicians knew what they were doing and took care of us well. Highly recommend.

Scott Lawyer

Wow!!! My one word to describe my visit today at the hot springs spa store in Sioux falls today . I make my living in the sales world and when someone does what Jacque Johnson does for her customers it should be made known . Her knowledge of my spa system and how to maintain it is amazing . I can see that she has a passion for what she does and her commitment to customer service . Thanks again Jacque , you have a customer for life .

Gregory B.

My experience with Hot Spring Spas of Sioux Falls has been outstanding! Their staff is easy to get ahold of and very responsive. They are even making the delivery to me down by Omaha. I have looked at several different spa sales stores, and the team here is the best I have encountered. If you get the chance, look here before you buy from anyone else!

Anna Gorter

Great customer service! Jacque was very friendly and helpful. She knew just want we needed for our hot tub.

Sandy Beekman

We purchased a Hot Tub from Jacque J. May 2019. We are first time Hot Tub owners and had several questions, Everyone is very helpful and kind. If you are looking to purchase a Hot Tub we recommend Hot Springs Spas Jacque !! Top Notch sevice !!

Taylor Mohr

The Hot Tub lady is so helpful and knowledgeable! They take care of you even after your purchase is over.

Dominic Schneider

I was very impressed with Hot Springs lineup and the staff! Jacque is the one to go to for getting to know about the different types of hot tubs, costs and general maintenance that comes with them. Anyone looking to purchase one for the first time like I was I would highly suggest checking them out as they will help you out without the high pressure sales!

Damon Miller

Great help and friendly eviroment. Willing to help find exactly what you want.

Danae Bertsch

Just finished buying a hot tub and I worked with Jacque and had a great experience. We have had issues at other dealers customer service but have been extremely impressed by how much they care at Hot Springs. If you considering buying a Tub give them a shot and ask for Jacque!

Dan DeVries

Great Service. Great staff to work with.

Tony Hewitt

These guys did an awesome job! Jacque (the hot tub lady!) was very helpful and knowledgeable...she even answered questions for us after hours via text messaging. We've never owned a hot tub before, she took us through the process and what to look for. Highly recommend talking to her before buying from anyone else!

Jen

Great customer service! Kevin and his team are so knowledgeable and always willing to go the extra mile!

Sherry Eiseman

We are so happy with our new hot tub! Rebecca and the rest of the staff are beyond helpful! They continued to answer all of our questions and helped us choose the perfect hot tub for our lifestyle and our space!

Clark Noteboom

Love the hot tub

chris viereck

What a great crew and great experience buying my hot tub! Jacque the Hot Tub Lady gave me a great deal! Had a HotSpring for years and won't go any other way!

Amanda Patzer

We contemplated a hot tub for many months and looked around a lot. We were impressed with the customer service of those we talked to at Hot Springs, so decided if/ when we bought, it would be from Hot Springs. We have now had our hot tub for about a month and love it!! We are happy with the warranty. We had great customer service from the men that delivered our hot tub, and they we able to teach me how to care for it. If we could change one thing about our experience, it would be to buy it sooner!

Makinsy Donlin

My husband and I went to look at hot tubs. Jacque is an excellent sales person and great hospitality! Couldn’t be more excited about our purchase.