Reviews of Soak Day Spa (Spa)

L Jones

Lindy is awesome!!

Marlys XO

the most amazing pedicure/ spa experience ive ever had in my life. such a beautiful space and truly the best service/ atmosphere. i will definitely be back

Laura Keys

I came to get a gift card for a Christmas gift because I heard it was such a wonderful place. Rushed from work on the other side of town and got there 15 minutes before it closed at 5:30. Unfortunately the door was locked and no one was there. I find it frustrating that a business in such a popular part of Columbia does not keep their doors open until closing time, especially around the holidays. I guess I will be taking my business somewhere else.

Lois Carlisle

The gals at Soak are super sweet and accommodating. The pedicure services are totally rejuvenating at the end of a long week.

Ruth Mills

Joy to be pampered by ladies who know what they're doing & enjoy their jobs!

Ali Alsaedi

So good services and place

Rebbeca Douglas

I just had a great experience ay Soak.Day Spa I was in the hands of Jamie.I thought I had died and gone to heaven.Her hands and technique were superb. Oh. My skin feels great .Going back tomorrow to products from Courtney Sykes.Great place.

Caroline Armstrong

Relaxing environment and excellent staff. You feel welcomed and pampered.

Morgan Nance

I've been here with my mother a couple of times and have always had great service. Love the selection of the OPI colors! Everyone is so nice, and this is a perfect place for a mother daughter day. I can't wait to try out a facial here!

Bernard Arnold

Great.............relaxing, friendly staff, terrific customer service.......Plenty of Parking..................Bernard Arnold

April Scott

This has quickly become my favorite spa in the city. Lindy is the best esthetician I've ever had. Her waxes are practically painless and she is very knowledgeable as well. I highly recommend this place.

Francine Fye

An absolutely BEAUTIFUL spa ! Very eco- friendly, super nice staff and location. I love the variety of services offered by the very knowledgeable staff. A very comfortable and relaxing atmosphere, exactly what one is seeking in a spa. It was a real pleasure to have gone there.

Jessica Cooley

OMG!! Darian was FABULOUS! She took the time to ask pertinent questions and then also explained the process to me. I HIGHLY recommend Darian to anyone looking for ultimate relaxation. I also have to say that the rest of the staff I came in contact with (Lacken and Jamie) were also beyond professional and friendly. Thank you for an excellent time, y'all.

margaret cornely

Clean and friendly staff

Jonathan Berg

Great customer service and atmosphere! I received a 60 minute massage from Anna and it was a great relief on my sore muscles. The changes to the place make it really comfortable to be in and I will definitely be going back to try out more of the other services. I hear the facials are the best and I've never had one. Thanks Soak crew for a great experience!

Sue Bruorton

The ONLY place for manicures and pedicures in Columbia. The staff is friendly, knowledgeable, and always professional.

Barbara Player

Great pedicure with Denecia!

kelly stanton

Love the ambience and client care! Super nice people who ask how you are and what you want for your services...Relaxing and comfortable. Better than home, dare I say?

T. R.

Today was my first time at Soak. The experience was amazing. The staff was friendly and professional. The environment was so relaxing. I will be a regular client! Thanks Tia for my pedi!

Kathy Faulk

Beautiful and comfortable atmosphere. Professional and friendly staff. I always leave feeling completely relaxed and pampered! Thank you SOAK! Kathy Faulk

Ann Smith

Had my eyebrows and eyelashes tinted for the first time by Lindy...she is wonderful and very skilled...I will be back...thanks so much!!!!!!

Megan Herbers

I went to Soak for the first time this past weekend, and it was the BEST pedicure I have ever had! My nail tech was absolutely lovely! Since they are primarily appointment based, my pedicure was scheduled for 1 hour. This meant that they took their time on me. My favorite part of a pedicure is the massage and this was the longest massage I have ever had with a pedicure. My nails were painted meticulously and perfectly! I am definitely going back!

U Wilson

Soak is the absolute best! Had my first (and now my second!) facial here. I'm hooked! So relaxing. The staff is professional and friendly, always timely. Can't wait to try more services! Do yourself a favor and book Soak today!

Diana Carr

Very slow. Not even a hand massage with a manicure. Will be going back to season nails.

Ashley Alexander

Amazing experience. Had multiple services, was a relaxing, fun experience with super friendly staff. Highly recommend for any spa service! Can’t wait to try a Spa Experience Day with my girlfriends

Jo Wheat

Great staff and nice surroundings. This location is not in Trenholm Plaza, however, which pops up from Google upon a search; it is located directly across from Richland Mall, in front of the Kroger.

AfterHoursByMarq Co.

I'm saddened and a little disgusted at this place, I went into the business to get information on their services for my girlfriend to surprise her because of her long week. I introduced myself the blonde lady at the front desk refused to shake my hand, literally pointed at a sign on the door that said no solicitation because of me being in work attire.

Jordan M

I have been to Soak twice and the front desk staff (young blonde girl) is always very unprofessional. They always act very confused and even need prompting in order for me to find out available appointments. The pedicures are okay, but overpriced. I will not be back.

Jessica Adams

My mom and I went for the 'girlfriend experience' and you couldn't ask for a better day. The staff is attentive and helpful and the owners go out of their way to get to know you. Already planning my next visit.

Jordan O’Keefe

SOAK offers gift cards that expire in December, no matter what time of year they are purchased. You may have a year to use them or just a couple months. I had 2 pedicures left on a gift card that SOAK will not honor, even though I had just a short time to use the gift card. I am upset, and so is the person who bought me the gift card. Money down the drain.

Fess29

Prompt excellent service. Highly recommend,

Christy Risher

I had a wonderful experience. So very relaxing. The atmosphere is very welcoming and not stuffy at all. I had a fun time chatting with the woman next to me and the technicians that were working with the two of us. I got a spa pedicure, and Naujauh was amazing. I have some problems with my big toenails, and she paid extra special attention to shaping them so they wouldn't hurt as they grow. She was very conscientious of my comfort, and making sure nothing was hurting my toes as she worked. And the foot massage was out of this world! There are no massage chairs, in case someone cares a lot about having that perk. But to me, the service far outweighed not having that feature. This was my first time, and I will definitely be back! I'll be singing the praises of this spa to everyone I can.

Ashley LaCross

First time here and the experience was great. I booked an appt online so I knew I could get in on my lunch hour. They were ready for me when I arrived and the staff was quick and polite. Was slotted for an hour but was finished in less than 45 min! And to top it off my nails look great! Will def be going back.

Ruth Hill

Enjoyed every minute

Darla

Always a wonderful pedicure from Kinah! Anna, Kim and the team up front are always friendly and welcoming. Been going to Soak for years!

Lawrence James, Jr.

Relaxing and Beautiful Day Spa. I recommend Anna the massage therapist. She does a excellent job I will definitely will be going back.

Amber Moore

I love this SPA! All of the women who work there are very knowledgeable and caring. Tia is normally who I request and I highly recommend her!

Laurann Edrington

Well done! Enjoyed my pedicure.

Stacy Spangler

Had the most relaxing massage ever! I have been to several high end resorts and this massage with Messcina exceeded my expectation by far. I highly recommend Soak Day Spa. I can’t wait to book my next appointment for a spa day experience!!

Tonya Davis

Anna is great. I had a 90 minute hot stone/deep tissue massage today to help with tension headaches that I have been getting, this was exactly what I needed and I would highly recommend Anna and Soak Day Spa.

Kelli Henderson

The staff was so welcoming, so friendly and went above and beyond to make my spa experience absolutely perfect! The massage was AMAZING! The facial was AMAZING! I will definitely be going back and I would absolutely recommend Soak to everyone! This is the best Spa in Columbia!!!

terr boas

Everyone that works there is so nice & so professional ! We always have Tia & Denicia and we just love them

Megan L.

Absolutely perfect! Excellence service, clean facilities and individualized atrention. Can't wait to return!

Pamela Hayes

Everything an hour-long massage should be!

Hannah Leonard

Thoroughly enjoyed my experience! I called a day ahead to make my reservation for a polish change for my fingers. Receptionist on the phone and in person was very sweet and pleasant. I did have to wait a little bit to be taken back, but my overall experience was very good! My technician was so sweet and kind, and did a fabulous job! Will definitely be back!

Sara Beaver

FABULOUS! The BEST place in Columbia to take care of your nails!

Ima Thibodeaux

I never had a pedicure that ministered to me, as my pedicure at Soak. There is dignity, quiet spirit, great manners. The technique for every movement of that pedicure, massage of the tired feet, exfoliation, the nurturing with honey and other natural ingredients, were all so well applied! I only went there because I received a gift card. Now I am their faithful customer. Exceptional service in all levels.

Lorinda Creel

Technician did a passable job on polish application.

Abby Baker

Absolutely fantastic!! I was planning a day to spend with my best friend to celebrate her birthday and I wanted to find a spa that had it all, ya know? What I was really hoping to find was a spa that had a couples package, but obviously didn’t have to be “me and my boo” specific

Michele Chapman

I've been coming here for years and it has consistently been a wonderful experience every single time!

myra adams

I cannot express how wonderful our experience was. All the staff were extremely nice! Really enjoyed ourselves. Looking forward to doing it again! Thanks so much for the TLC we received!

Liz s

Arguably the best pedicure ever. Denecia was the professional who also knew foot reflexology. What a treat to have both. This spa is impeccably clean, easy access for parking and a tranquil environment. Will be back!

Angelica NOLL

Always such a pleasure and great experience there. The team is absolutely amazing!

Linda matthews

It was one the most wonderful things my facial was awesome. The ladies that do my manicures are the best. My boss said the massage he got was amazing.!!!! We can’t say enough about Soak. My bosses wife she has had several services . There just so kind oh my words can not explain . Thank you so much

K S

Super friendly staff, beautiful interior, and very clean! Gel polish lasted the entire two weeks and was greatly done!

Catherine Luther

I attempted to make a reservation for me and my mom for mother's day. I had a quick response but that time slot was too late. I got a text back about an hour later saying they had 2 spots open at an earlier time so i said please hold on while I make sure the time works with my mom. I responded and asked to book it and got a response saying they filled it within the hour I had asked to wait. This doesn't seem like "upscale" customer service to me. I understand the other negatives reviews now and I do not recommend.

Elizabeth Ouzts

Fabulous service. In time

mary ray

I was skeptical of going after reading all of the negative reviews on Google, but I had won a gift card last year probably around November, and went 2 days ago and had an excellent experience! Everyone was nice and my gift card was accepted at least a year later. I had no problems and would definitely go there again!

Hannah Hedgepath

I love Soak Day Spa and Tejera is the best! Everyone is always so friendly and my nails look amazing every time. Highly recommend Soak!!

Latifah Harrison

Early birthday present from my sister. From Ashley at the front desk, relaxing 60 minute massage from Keisha and soothing mani/pedi with sugar and coffee scrub from Shakinah ..... BEST PRE-BIRTHDAY EVER!! Going to tryout their facials next. 5

Sue Rymer

Absolutely love Soak! Very friendly professional staff, very clean and sanitary spa. Have been a regular client for several years and will not even consider going anywhere else. I have never had a problem making an appointment, and the experience has always been very relaxing. The massages are wonderful, and my nails always look perfect when I walk out. The mani-pedis are worth every penny.

Laura Simoneaux

Always super friendly, Tejera does amazing work!

Khali Gallman

I had the best experience at Soak Day Spa! Everyone was extremely accommodating.

Nalani Mixon

I have been several times. I have had both mani and pedi experiences. ALL of them were positive. The 'young blonde girl' greets me with a smile and is ALWAYS professional. I have always gotten a hand massage with my mani. I have watched all the girls there work and they work very hard. I'm not sure if the negative reviewers were being completely truthful, or if they actually tried contacting the management if they did have problems. I will continue to go here no matter what the reviews say, but I think if you are only looking at the reviews to decide if you want to go, I would suggest trying it first hand and then fall in love with the pampering.

Chelsea Durante

Lindy does the most beautiful eyelash extensions I have ever received. If you are considering eyelash extensions, you must make an appointment with her! The reception desk staff is also extremely friendly and accommodating. A++

Jennifer Stubbs

Just had a spa pedicure with Tia and it was AMAZING! She gave me the best foot massage I’ve ever had and my toenails look great. I’m with 4 girlfriends that also raved about their services. Love this place!

jeanne cook

Tejera did a careful, individualized pedicure. It was unrushed and tailored to me. It wasn’t the “we do every customer the same” experience I have had at other nail salons.

Laura Tyler

Soak is one of the most unprofessional businesses I have every dealt with. I bought a Groupon to the salon to try it out. When I attempted to make an appointment they said all their "Groupon slots" were filled. So I asked if they were extending the expiration date on the deal (which most places do if they get to filled up), and they told me they were not. The point of Groupon is to get more people in the area to try out your business, not run a scam to get money. I would not suggest Soak to anyone, after seeing how they treat customers.

Trudy Noll

My all time favorite nail salon! The ladies are all very friendly and I am always pleased with my nails, both gel and regular polish. My mother and I go every time I am in town. The gel nails often last a month on my hands, and for 3 months on my toes, and I am rough on my hands!

Denise C

Tia Whitaker does an outstanding job of manicures, pedicures and waxing. She is a perfectionist. The atmosphere at Soak is so tranquil and soothing. I’ve recommended Soak to several friends- men and women.