Reviews of Earthling Day Spa and Pilates Studio (Spa)

Jay Chauhan

My wife and I thoroughly enjoyed our massages. Therapists were highly knowledgeable, personable, and friendly.

Nancy Moans

I always make it a point to go to Earthling Day Spa whenever I visit Charleston! I've experienced the massages, facials and several different body treatments over the years. Thank you for always taking excellent care of me!!!

Temmey Novit

Wonderful spa, great services and atmosphere. Love having facials.

Angelika Rauh

The facilities are wonderful and you unwind from the moment you enter the spa area. Lovely friendly therapist too who was very attentive. Jamie did my reflexology and got it just right. A great find on our visit to Charleston!

April Pennas

Morgan was wonderful today! She works at the front of the spa and was very knowledgeable and not overly pushy (like some people in sales roles). She was so friendly and helped me pick the perfect products for my skin. I look forward to returning, as I always have great experiences and excellent customer service at Earthling!

Alessandra Jacques

Great waxing, worth the price

Alexandra Pittman

I came to Charleston for vacation and decided to get a massage. Shawn did a fantastic job! I highly recommend this spa. They create the perfect spa experience. Everything was great from the atmosphere to the staff. I will definitely return.

Katherine Thomas

I wish I could remember the name of the woman who gave me my massage! Incredible hand skills and the range of motion in my neck is almost totally restored. Beautiful and relaxing spa. I'll be back!

Jennifer Leonard

Earthling Day Spa is fantastic. I was warmly welcomed by the front office staff and instantly felt the need to turn off my phone as we were walking back to the waiting room (to fully enjoy the peace of the place). I was given a robe and comfy flip flops to change into, and enjoyed the mind blowing yogi tea while I filled out my paper work. My massage therapist was very attentive to my needs and helped relax my shoulders and hips. So grateful I found this beautiful spa and highly recommend it to everyone!

Ashton Hooker

As a born-and-raised Charlestonian in an unending search for a perfect spa, I've been to most of the good spas in the Lowcountry. I booked an appointment with Earthling and arrived about 25 minutes early, prepared to fill out the customary paperwork. I checked in with the [disinterested] front office staff [who acted like I was inconveniencing her] and was given a robe and sandals to change into. After depositing my items into the locker room, I fixed myself some tea and sat in the waiting area. I assumed someone was going to come and give me the usual paperwork to complete: preferences, allergies, hold harmless agreement, etc. I was surprised to be waiting for at least 15 minutes without anyone ever bringing me paperwork to complete. I was brought back to a room at 2:35pm according to the spa’s clock (5 minutes past my appointment time), chatted with my therapist, and began my massage. The massage itself was great and my therapist did a good job. My massage ended on time; that is, it ended at 3:30pm so I only ended up with 50-55 minutes of massage time since they started late. Upon checkout, I presented $100 Spa Finder gift cards. The front desk clerk said she hadn't seen them before and wasn't sure what to do, so she called the manager down who was able to easily process the gift cards. Clearly the front office staff needs more training on spa policies and hospitality, as I was not once greeted in any welcoming sort of way. Maybe it was her first day on the job, but she shouldn't be hired if she has zero interpersonal communication skills. The spa certainly isn't horrible, but I can’t recommend a spa that seems to have front desk issues with organization, timing, and knowledge. I am still amazed that they performed a service without ever asking me to sign any paperwork or complete any preferences; from a legal standpoint, that’s a bad business decision. I was put off by arriving 25 minutes early to be seen 5 minutes past my appointment time. Unfortunately, I will not be back to Earthling and cannot recommend it to others. My therapist was wonderful but the spa itself needs better organization and front staff.

Cynthia Craft

I luv luv this place. Best massage ever!! Charleston is lucky to have you and anyone who goes to Earthling for a massage will be glad they did and book a return visit next time they are in town. The staff is friendly and makes sure all of your needs are met.

Grace Mason

My daughter and I wanted to get a message before we left Charleston to return to Boston and NYC. We chose this based upon the reviews and they were correct. This place was wonderful:beautiful, relaxing and very clean. Both of our massages were exceptional and we recommend it highly.

Melissa Shaw

We enjoyed a private Pilates class for three followed by massages. The class was fun and enjoyable, even for my 80 year old mother! The instructor, Buffy, managed to pace it for three different fitness levels. All three of us agreed our massages were excellent. You never know what to expect on vacation, and earthling day spa did not dissapoint. Thank you for an enjoyable day.

stacy mitchell

I got a deluxe massage from katherine and she was absolutely amazing! I was in town for a girls trip and she made sure I was well taken care of and very relaxed. I am a personal trainer and don't take much time for myself and she took care of me from head to toe. Thank you for the amazing experience.

Andrew Hackett

Don't listen to any of the bad reviews. We are from Boston and generally tough to please - this place exceeded our expectations and we will be back for more!

Laurel owens

Wonderful professional people, very relaxing and therapeutic

Jess Bogutz

Horrible Spa.... AVOID !

Lori Hoch Stiefel

I’m disappointed to say that I had a really unpleasant experience there. In my notes, I was explicit that I prefer not to have a chatty masseuse, but my masseuse told me her entire life story including traumatic details of her life and health history. She rubbed a menthol pain rub on my back without my consent, which felt awful, and she massages entirely too close to areas that I won’t show in public. I also had a 90 minute massage booked and when I arrived they had the wrong length of time (that they were at least able to fix). When I shared my experience, all she could say was sorry and would talk to the owner, no offer to help or fix the situation. I will not be returning there again.

Denise Vaughan

I’ve been to Earthling more than a handful of time either by myself or with guests. I’ve purchased and been given gift cards for various occasions and I’ve used every single one without issue. I see a lot of recent negative reviews and I can’t imagine why. I’ve always been greeted and treated with the utmost respect here. It’s far from snooty and yes there are rules as with any spa or service type industry. Show up early. And yes you can cancel within the allotted time without penalty but if you don’t you get charged for time and inconvenience. I get that 100%. I’ve seen reviews about cutting time short. Has never happened to me or anyone I was ever with. Some masseuses are better than others but everyone has a different technique or style. My main concern is to relax and enjoy which I always have. Today I experienced a service called Nirvana on the specialty menu and it was nothing short of incredible. Aby came out and reviewed my intake sheet. She asked if I had questions and explained my service and offered alternative options. One of which I decided to take. The locker area/changing/shower area were spotless and my stuff was waiting for me with my name on them. The waiting area was clean as always and very serene. The water and snacks were also stocked even so I didn’t partake. My service was 2 hours and although like many others (if ur gonna count every minute you have issues..I’m sorry, I have better thangs to do with my time like relax) I did NOT check the clock when we started or when we finished but I was there a good 2.5-3hours total. My massage was incredible. Everything we decided to change happened as discussed and everything Originally on the service description happened as it was supposed to. Thanks again for making my day off a great one! I’ll be back again soon ladies.

Courtney Wise

Worst spa experience I've ever had. Wish I would have read previous reviews.I get spa treatments often so I know what's what. We had an appt.for 9 to 2. We are at 8:45 as instructed. We were not taken back till 9:15. The facial was ok and the food was good, but the massage was terrible. I asked for her to be a little more gentle, which she sort of would, but would resume to toughness to the point that there was nothing relaxing about this massage; more stressful if anything. I was supposed to be taken back at 12:15 to have a 45 minute foot peppermint Patty and an hour massage (would be over at 2).Well my husband went back at about 12:11, and I went back at 12:15. My "massage" was over at 1:50 according to the therapist clock. My husband did not come out till 2 as he should have. My biggest problem here is that the owner came and spoke with me and said that there's extra time they reserve for such things, but what I don't understand is how something that should take an hour and forty five minutes can go from 12:15 to 1:50!?! So my overall problem is the way management/ownership handled this situation. She made excuses, refused a discount, and walked away without apologies I or offering to make this right. So if your looking for justification do not expect to find it here! For 770 dollars I deserve every minute of what I've paid for!

Kellam White

First class spa! I have been coming to Earthling for several years for manicures and pedicures. I love the quiet, zen like atmosphere and the privacy in the nail studio. Ally consistently does a great job on my hands and feet. She is on time, is very thorough and gets me in and out quickly without me ever feeling rushed or stressed! Highly recommend this jewel of a studio!!

Natasha Akery

Services Experienced: 60 minute aromatherapy massage, 15 minute Ayurvedic scalp massage, 15 minute hands and feet. Earthling Day Spa & Pilates is an asian-inspired oasis located on the Charleston peninsula. The venue is clean and serene, making it very easy for me to focus on relaxation. Hot tea and chilled water were available next to a beautiful fountain in the center of the waiting area. My massage therapist was friendly and professional, careful to tailor the experience to my needs. The room was a little chilly, but the massage table was heated. The massage and hands and feet add-on were excellent. I was a little disappointed with the Ayurvedic scalp massage, only because the description on the website suggested something different from what was provided. Regardless, it felt great. The women's locker room has showers, an assortment of luxurious toiletries, changing rooms, and complimentary lockers. I was able to take a nice hot shower after my massage, use great shampoo and soap, and sit around in the provided robe and sandals as I blow-dried my hair. I am looking forward to my next massage at Earthling.

Kari Allen

Empty Nest Getaway! After visiting my daughter for parents weekend, we trotted over to Charleston for some much needed R&R and thank goodness that the bartender on the rooftop of The Market Pavilion Inn recommenced Earthling Day Spa! Laura was an amazing massage therapist! Her vast knowledge of the human form and her ability to provide a true deep tissue massage was sorely welcomed! Laura definitely deserves FIVE STARS!

Jessica Ortiz

Great experience, I read the reviews and not sure why anyone would leave a bad one

Jonathan Carroll

Bruhs out there. Let go of your manliness and your need to stay macho and visit Laura at this massage place. She is legit. Graduated top of her class and really knows her stuff. When we talked before hand I told her about my traps being super tight and man she was a beast and worked them pretty much the whole hour with a focus that you could tell that she cared about really getting to the heart of the problem. If you are in the Charleston area and don't want a crappy massage from just an old run of the mill massage parlor try out Earthlings and ask for Laura. Def won't regret it.

Ashley Rodgers

Best massage I've ever had. Emmie was amazing! She worked out knots, but was gentle enough that it was still enjoyable! Thank you, Emmie!

Tamara Kirk

Horrible experience. I called ahead of time to see what my gift certificates covered and made an appointment. Not one time did the staff let me know that if I cancelled the appointment, for any reason and even if I called ahead of time or the day before, that I lose both of the certificates values. They only tell you, you have to cancel 24 hrs ahead of time, which I did, and they conveniently have no record of the call. What they don't tell you is once you make an appointment, you cannot miss it for any reason or they get to pocket the whole value. I lost $200.00 worth of services that was given to me as a gift by my boss. They pocketed both certificates and I got nothing, except, oh well. Even the manager or owner called me and was extremely rude stating, oh well, that's how we do business, we have to pay our employees so that's how they justify ripping people off. I would highly recommend no one purchase gift certificates from them because they will not honor them if you have to reschedule your appointment. Just beware because even though it might be a family emergency like mine was, you forfeit everything even if you call ahead if time. They will not tell you this when you make the appointment because that's how they rip honest hard working people off. They just pocketed $200.00 and I got nothing in return. I wouldn't go there unless you have money to throw away.

Charlie's Girl

This review is simply for the staff (since I had to reschedule my appointment). I had not worn my wedding ring in almost nine months and had just given birth a little over 6 weeks ago. Well today of all days, I decided to put it on. Big mistake, the ring was stuck. I walked in today and was greeted and asked how my day was going so far, I informed the receptionist (cant remember her name, but was the sweetest) that my ring was stuck on my finger. She immediately brought me to the ladies room and started to assist me with trying to remove the ring. While she was doing that three other of the employees there, including my MT, all attempted to assist me with the removal of my ring. I was EXTREMELY embarrassed non the least, yet they were all so very patient and understanding which meant so much. I figured that maybe the nearest fire department would have a ring cutter to cut my rings off, because at this point my finger was very swollen and changing color. The receptionist was able to get a hold of the local FD and my MT offered me tea as I waited. I began to cry as the firemen walked in, and the staff again was so sympathetic and helped me calm down. Sadly, they did not have a ring cutter and I eventually ended up in the ER to get my ring cut because my finger was really bad. Never in my life have I experienced such kindness from a business, who honestly did not have to assist me, they could have just turned me away. Instead They went above and beyond. I don't care if when I eventually get my massage that it's not the best ( not saying that it will be bad) I will be back here more often and will also recommend this place. Thank you so much ladies and gent!!!

James Zumwalt

This is my first ever review. If it's not, it's the second one in about 10 years. Was in Charleston for work helping w the hurricane damage. After about six weeks of 20 hour days, climbing on roofs, crawling through attics, I decided to schedule a massage. It was my birthday. Everything was amazing. While the atmosphere was a little intimadating for a self-proclaimed tough guy, everyone made you feel comfortable. Extremely comfortable. I had Amy who did some sort of magic because I had an old injury that went away. After 7 years of nonstop pain, I walked out of there and enjoyed my first pain free day. So don't look any further. Go here. Get Amy (I'm sure everyone else is pretty amazing too), and treat yourself. To all my fellow tough guys out there who agree there's a feminization happening w men these days, let go of that for a day and come here. You won't regret it. And besides, you don't have to publicly mention it like I just did. Thanks to the whole Earthling crew!

anna fox Burnette

Earthling has been my go to for skin care for ages. I’ve always put my trust in their advice on treatments and products and never been let down. I’m a huge fan of the green peel!! Aby has given me three and they are the best for getting rid of all the summer damage. I’ve always asked the “girls at the front” for suggestions on who to book for a massage and depending on what I’m looking for they are always spot on! I love that the treatments and high quality are consistent...AND THERE IS PARKING. Can’t forget that in downtown charleston.

Kevin Herninko

My wife and I are in town celebrating our 20th wedding anniversary. Yesterday we visited Earthling. My massage with Rebecca was the best I’ve ever had. Years of tension were erased from my shoulders. The facility was spotless, luxurious and relaxing. Take your tired, sore self here to be revitalized.

Catherine Templeton

The professionalism at Earthling is second to none, but what keeps me going back is how relaxed I am when I leave. Priceless.

Damien Beri

This place will rip you off before you enter the door. Be ready to rush yourself into the massage rooms as the second you enter the building your payed time kicks in. So get you running shoes on because you need to make haste if you want to receive the massage time you payed for. The employees are very rude and neglect you the second your payed period is over. The place can use some people training skills because most guests feel as though they aren't in a spa just a spa store. You may feel better taking the 100+ dollars you spent to receive a weak 45 minute massage and throwing it on yourself to roll around in. Better yet just go get a manny pedi because you will receive a better rub there.