I have a few things to state.
I want to start with that I spent $90 in a day at this place, and I left as an unhappy customer.
I paid for a pedicure, manicure, and lash extensions (just the half set).
The girl who did my pedicure was wonderful. She did a great job, was friendly, and I felt well taken care of with her.
The woman who did my manicure seemed indifferent and in a rush to do it. She couldn’t wait for my pedicure to finish before starting on my nails and was waiting around in what felt like an impatient manner. The job she did on shaping my nails was and is tragic. I tried SNS for the first time, and they came out fine but her service and her overall job was not worth the money I dropped for it. Not only that, she made a comment about my eyebrows asking if I was getting them done, and I said no. Then, the girl who did my lashes made a comment about how I needed to get them touched up. Excuse me?
Now the lash extensions. This was the part that promoted me to write a review. I have genuinely never given one before, but because I dropped so much money, I feel an obligation to warn others not to spend their money here.
There’s only one girl who works there that can do extensions, and she has the worst attitude to people who aren’t regulars. With the people she sees regularly, she’s all buddy buddy with them, but to a new person, she couldn’t care less that you’re dropping a good amount of money for her service. I had to wait like 20 minutes or so for her to even get to my lashes, and I was wearing falsies up until the point she was ready. She walked by me and rudely asked me what I was doing because I should have already taken them off (it takes 5 seconds to pull of false lashes and I didn’t know when she was going to be ready). Then she rudely commands me to come to the room where she would apply them. I go back there and situate myself, and she spends the next 5 to 10 minutes on her phone. She doesn’t care about her customers. Then she applies my lashes in the most rushed fashion like she didn’t have a care at all about applying them. They came out unsymmetric looking between both my eyes, unevenly applied, and just over all poorly executed. She didn’t give me any instruction about caring for them and maintaining them at any point either, and this was my first time getting extensions. She was inexcusably rude from the minute I walked into the building.
The only person I was pleased with was the first girl who pedicured me. The one star is for her.
For dropping close to $100 (before tips!), I should have been treated as a better customer. I will not return there again for any service, and I highly advise anyone to avoid this place.