We were on vacation and had a "Girls Spa" morning planned for 3 individuals for 90 minute Hot Stone Massages. (At the te, we only had availability for a vehicle that morning.) Our appointment was at 10:00 am and we arrived early to complete paperwork. At 10, the first individual was promptly called and shortly thereafter the second individual was called. After about 15 additional minutes the third individual was told her person was running late, after another 10 minutes she was told they should be there shortly and after another 20 minutes she was told that the person called in sick. They indicated they could try and find another therapist but it would be at least an hour before they could get there, if they could find someone. By this time the first 2 people were done with their massages and found out the 3rd individual did not receive their message, it ruined the entire day, because she was the one who needed it the most. Had their been communication, we would have tried to reschedule to another time that all 3 people could have been accommodated. After this situation, several calls by multiple people were placed to speak to a manager with no return phone call. After leaving 3 messages myself, I finally did receive a return call from Mr. Davis who asked for my email address, and said he was going to try and make things right with us. After a week, we have received no response, so we will not be returning to Aah Green Spa.