You have the opinions of real people like you who are consuming the products and services of Harmony Spa (Spa) in Rhode Island.
To this day the firm gets a score of 3.9 stars out of 5 and that score has been calculated on 40 reviews.
You must have seen that it reaches an feddbacks average is good, and it is founded on a high number of opinions, so we may be pretty sure that the score is very credible. If there are many people who bothered to give their feddback when they've done well with the business, is that it works.
You know that we do not usually bother to set tatings when they are good and we usually do it only if we have had a problem or issue...
This Spa is included in the category of Massage therapist.
There should be as many harmony spas as Dunkin donuts. Place was great.
Excellent service from beginning to end. Very happy with the experience and will definitely return soon. My masseuse was sweet and very attentive.
That place not good something funny with those girls there, never, ever, going back there,..
Hands down best AMP in Rhode Island. Amazing girls and great service. I always leave happy. I recommend asking for line-up.
The staff is wonderful and you truly feel pampered.
excellent services, my face and my whole body enjoy the care they offer, take care of every detail. I love
Had a couples massage from a Groupon I had purchased for this spa. Really enjoyed the atmosphere. Very cozy and comfortable. The massage therapists my boyfriend and I had were great and they took great care of us! We also got the sinus treatment and it really helped us both to clear out and drain our sinuses. We felt very relaxed and enjoyed our massages. The owner was very nice as well and even offered us a complimentary mimosa! I will definitely be back again!
I have used this spa for massage multiple times with several of the massage therapists. The spa is comfortable and the therapists have all be skilled. I have been very happy with the quality of service provided and I would highly recommend the spa.
Wonderful massage - highly recommended
I am confused. It seems like I ordered the dermaplaining facial and got just a basic facial. Without knowing the detail of what I ordered and what happened, I’m disappointed. Please make sure you know what to order and go over what is happening beforehand.
Very friendly staff, walked myself and my boyfriend through the process. I suffer from sciatica and my massage therapist worked wonders. Definitely coming back
Latoya greatest massager!
That place is not cool at all
Peaceful scenery. Staff is polite and professional. The massage was done by Ty, it was great.
Lovely place with wonderful people. The waiting area is so relaxing and everyone is so caring. Love that they have extended hours now! I can get an appointment after work!
This place is amazing! They have fabulous staff and the Owner, Kathy knows skin like no one else!
Clean facility, amazing staff, and incredible services! A wonderful experience.
It was my first massage and I thoroughly enjoyed it. I recommend the hot stones massage.
Wonderful facility! Super pleased with my facial, massage, and tanning. Knowledgeable and friendly staff. Beautiful facilities and clean. Comfortable and peaceful atmosphere. Such lovely staff. A wonderful experience.
I really like the pace and it's clean. The staff are wonderful. Kathy is doing a wonderful job I enjoyed my facial by her always. Thank you Kathy.
Great place. I highly recommend this spa. I purchased a couples massage via Groupon. We made an appointment for Friday evening. The Spa is located in an office building and is decorated nicely with comfortable furniture and cool Buddha decorations. The Lighting is dim and the people at reception are very professional and their vibe is similar to Doctor’s office. You have to complete a medical assessment before the massage which is quite normal. We did not wait more than 5 minutes. We were taken back a narrow hallway to a couples massage room with two beds. We changed and got into the two very comfortable massage beds. We each had a therapist. Both were fantastic! I had a more relaxing massage while my partner had a Swedish. I added a lime scalp treatment which was heavenly. He had a foot scrub which he said was great. We left feeling very relaxed but energized. We very quickly determined we would be back. In fact, we are going again on Saturday.
SAVE YOU $$$ AND STAY AWAY!!! THIS PLACE IS OVERPRICED AND OVERRATED. I had couple of awful experiences with girls being extremely rude, unprofessional, lazy and greedy, making fun of me for not willing to pay twice the advertised price and ridiculing my body. Last time I did not even get a massage. The girl was angry and complained all the time about having to work on holiday and tried to humiliate me and even hit me. I ended up wasting a lot of money for a shower. Save your money and take shower at home. I am not going there again that's for sure.
Loved it! The therapist was very skilled and attended to my needs. The ambiance is nice with lots of extra services.
Kathy is amazing!!! Highly recommend this spa. Facial and massage were the best my husband and I ever had
I recently purchased a package on Groupon as a Birthday gift that their establishment decided not to honor on the day I chose because they are running their own Fathers day specials this week. Now normally the rule is if restrictions apply it should be listed...I assure you there were none listed. Most definitely poor customer service as well as horrible business ethics. They should communicate and clarify if they only honor on their chosen days, I assure you it was not clarified or listed for that matter. One dissatisfied customer should be more than enough to rethink their business practices.
Nice place with a very good staff. I really appreciated their service and the prices are very reasonable. I would recommend Harmony Wellness and Spa to anyone and I look forward to going back soon. Dr. Keith Pettiford
I am such a penny pincher that it had been years since I treated myself to a massage, until I found Harmony Wellness Center. They have monthly specials that get posted on their website, and after seeing what was available at some great prices I couldn't resist. I'm so glad I went! Not only was I not stressing about the cost, but the service was really wonderful. I've never had a pedicure that included a back massage before, what a treat! I will definitely be returning. :)
Very good spa the staff is very friendly from the moment we walked In yoy can feel the peace and the cleaninsss .. me and my husband had a couples massage and everything was so relaxing and so good it was a 60 min massage and they toke there time no rush just relaxing and she guide me thru everything .. I would definitely be going again
The spa poorly communicated that my appointment was canceled and I had to find out once I drove all the way there. Really disappointed.
I've never had a bad massage here.
Great experience. Nice swedish massage. I normally get deep tissue so mostly relaxing.
The service here was really good between the staff and the environment.But the massage was incredible plenty of options to choose from at a very decent price might stay going there once a month
Easy to make an appointment. Very clean and beautiful inside. The staff is very knowledgable and friendly. I had a great massage from Cory and an amazing facial from the owner, Kathy. I am definiatley returning soon
How can you not like this place you leave that place feeling amazing
absolutely AMAZING full service, not to expensive and girls are --amazing--
Went today, great experience. I will definitely be going back.
Just had my first-ever massage and it was amazing! They were super kind and welcoming and addressed all of my concerns. I didn’t want to leave! I got a couples massage for my best friend and I and we both had great experience. My friend is signing up for their membership (which sounds amazing but just not for me right now). We booked another appointment on our way out.
Very friendly and assisted me a lot! Best gift for my fiance and they are well worth it!
Good, especially Vernita
Love it...a wonderful experience...I referre this spa to anyone...thanks for your service
Good service and comfortable worm
This Spa is absolutely AMAZING! The owner Kathy is such an amazing person! Excellent & friendly staff! I get monthly facials and it is hands down the best spa I have been to! If you are ever in Delaware you have to stop and get any of their awesome services! The FACIALS are absolutely wonderful and you leave so relaxed, glowing and like a brand new person without a care in the world. DEFINITELY HIGHLY RECOMMEND and the prices are super affordable!
Very clean. Highly skilled massage therapist. I left relaxed and feeling great. I would recommend this place to everyone.
Great facials and wonderful staff!
I took my mother to get a massage and a facial. She is fascinated. They did an excellent job and great customer service. The attention to details, the Cleanliness was excellent Highly recommend this spa.
Where to begin? Nobody answered the phone to help me set up an appointment, which was fine because they have a text line to do so which was convenient enough. I requested a couples massage and they quoted me $130 knowing that I was not a new client, but when they called me the day of the appointment to “confirm some details,” everything changed. They told me I was given the price for a singles massage and that the revised rate would be $260. They would not honor the discounted Groupon rate for a couples massage either because I am a returning customer, even though my significant other is a new client and they messed up my booking (which was all backed up by text, so it was clear they made a mistake). Not only did they double the price, but the girl on the phone sounded like she was falling asleep and disoriented and was extremely difficult to get any information out of. The manager had to interrupt her in the middle of speaking because she was clearly having a hard time explaining the simplest of details. I was nice about it and didn’t push the issue on the phone, but the more I think about it, the more appalled I am. Maybe some people won’t care about these kinds of issues and will think it won’t happen to them, but this massage was all I had to look forward to all week and what I experienced today with the staff was a letdown, an embarrassment when I said I couldn’t pay the $260, and a really deep-rooted issue with their customer service. I am very disappointed and unfortunately will not be returning. And I would suggest that if good customer service is something you value, you may want to think twice before making an appointment here
The staff is very attentive and kind.
***WOULD NOT RECOMMEND*** I have had many massages over the years and I have to say I have never been in so much pain after one. The massage therapist said he had a hard hand and in the beginning of the massage I asked if he could go with less pressure, it was still very hard pressure and I was visibly not relaxed or enjoying my massage mid way through I asked again if he could use less pressure and again it was as if he was taking all his frustrations out on my back. I had a restless night of trying to fall asleep due to my back muscles being so sore. I also had a facial today, which was terrible and felt very rushed. I waited in the room for 20 minutes before anyone came in. Then She just started rubbing things on my face without even talking with me first or looking at my skin.( please note I also never filled out any type of paper work regarding facial treatments either) I had never had a facial here before but I know you need to ask if I have any face sensitivity or at least allergies but no right into what they call a “facial”. She applied multiple scrubs to my face for an unknown reason, I know from facials in the past that scrubs when used incorrectly can be harmful for the facial skin but she didn’t seem to know what she was doing. She didn’t ask if I wanted steam and just placed the steam machine in my face for what seemed like forever. it was getting hard to breath and I felt like my face was burning off. She didn’t even preform an extractions or ask if I wanted any, then out of no where she said “ok all done” and left, I looked at the clock and it hadn’t even been an hour. And the worst part was it was my birthday and my mom planed a spa day for the both of us and she had never been and I was excited to show her my favorite spa. But it was a huge disappointment and I was so embarrassed for saying this was a wonderful spa. My mothers facial was rushed as well we started at the same time and she was done before I was, on top of it the woman doing her facial made a comment about her wrinkles and made her feel self conscious, which is so upsetting. I have been to harmony spa multiple times and this is by far the worst experience I have ever had anywhere. I will not return. I felt rushed and unwelcome and I’m just very disappointed.
I Went here for a massage and facial on my birthday. Atmosphere was on point, all the staff were extremely friendly and welcoming. When there was a slight delay between services, I was kept informed, and was also informed that the delay would not cut into my time at all. Each and every staff member went above and beyond. The massage therapist Ty was so kind and professional. The aesthetician was also kind, gentle, and the utmost professional. I actually woke myself up snoring during my facial! Absolutely 5 star treatment.
Great massage! I was in town for an event and treated my cousin to a massage as well and she loved it! I forgot the names of our masseuses but mine was a young, handsome African American man with glasses. He was AWESOME! My cousin only had great things to say about her massage as well. Next time I’m in town, I’ll definitely be revisiting and requesting the same masseuse.
Awesome service. Very professional and caring staff. I have used Harmony Spa two times and I will use them again and again. It was the best experience facial and massage I have ever experienced. Prior to Harmony I had used another Spa and it was disappointing.
Very calming , great people and service
I had the most horrible experience ever ......The masseuse was excellent for me and my husband the owner/manager horrible very unprofessional screaming and hollering no communication within the office I had to wait over a week to get a couples massage because they have very little staff had this lady called me back to set it up with the pay arrangements from Groupon etc. and when I got my services there was still many discrepancies after speaking to the owner prior to my massage I wouldn't recommend this to anyone to ever go there again the owner /manger is a raving lunatic
The best spa in the area, hands down!
The facial was great, my skin felt wonderful afterward. I had dermaplaning for the first time also. So I may not be a good judge of what should have been done. But I expected it to be my whole face, and the dermaplaning was only around my jaw line, my nose and above my eye brows. But not my forehead. I was excited about my chin, forehead and cheek bones being done but it didn't happen. I went with a Groupon, so I will have to go somewhere else an pay full price to see the difference, and there may be none, but I will see. But the facial was great. I would go back.
The staff here is very friendly and I've found their services to be competitively priced! I may become a "regular"!
Perfectly relaxing, Fantastic Mu-Xing (Bamboo stick) Massage, enjoyable facial, and my best pedicure yet! Harmony Wellness has thought of everything; lockers, robes/slippers, tea, relaxing music, and excellent & respectful massage therapists. Their monthly specials are different than the standard spa "menu". I can't wait to book my next service. Beware, you may be so relaxed you shouldn't drive home!
I've had the best experience each appointment I've had asnd have referred family/friends.
My experience here was good. my boyfriend absolutely loved his massage therapist. They have some complimentary drinks and candy in the front area. Everyone here is nice. I would visit this place again
Very nice place really relaxing and my therapist was amazing she had the best hands i was so pleased to have gone there for a massage my daughter in law got me as a gift but i will be going back. Thank you .. Lisa S
First couples massage...and it was fabulous!!! Zainab and Ricardo were great!!!!
I’m always delighted with my services at Harmony! The space is so comforting and relaxing and the staff is always so pleasant!
We have been doing couples massages here for a few years and we keep coming back. They have a members program that is absolutely worth the price if you are looking to go more than once a month. Love the atmosphere and the staff. Highly recommended!!
Went there for the first time staff and management will Awesome owner is so sweet and down-to-earth by for the Best Spa I've been too, experience one of the best massages I've had in a long time would recommend this Spa to anyone. Love the tea, flavored water and snack station! I guess I know what I'm getting everyone for Christmas!!!
The staff at Harmony is amazing! They are extremely knowledgeable about all skin types and use an organic skincare line. They have even remidied skin conditions that my dermatologist couldn’t fix. I bring my 16 year old too. The teen facial, plus their practical skin care tips, have been very helpful. They’re prices are great and the atmosphere is clean and tranquil. Save yourself a trip to Philly and check out Harmony!
The entire staff, management and office environment is absolutely beautiful. I would surely recommend anyone to the Harmony Spa at the White Clay Medical Office Building in Newark Delaware!! I’ve personally been a client for several years and will continue to return for years to come! And may I personally recommend Karen for a massage and Eva for a facial... Lin K.
Very professional.Very cute and sexy ladies..
Excellent Massages! Friendly Staff!
I called today and I asked for an apportionment, as soon as I said the word Groupon it all went down hill. Now there's a black out period for Groupons until after the 06/16. I've been trying to get an appointment here for three months already and every time I call or text it's always something. Last month it was because of mother's day and I had to wait after the 05/26. Now this black out until after 06/16. Not sure why they're on Groupon if there is always something going on and to top it all off my voucher expires the 06/14. I just feel sorry for my husband that wasted his money and I wasted mines because I gave my sister on for mother's day. Lesson Learn...
The owner - Kathy Nowrey is the best!! She will accommodate you as best as she can. I absolutely love that she is a texter because it's convenient for me. Kathy also gives the best facials in the world! Ever since she's been doing my microdermabrasion facials, my face doesn't break out anymore. My face feels so refreshed every time she does my facials. That is why I have been a dedicated customer for many years now. The staff & service here is amazing, I definitely recommend! ~ Jess
Horrible customer services! Why do you have an option to schedule an appointment by text if you don’t even bother to respond?
My wife and i had appointments there last week.We were very pleased with our entire experience .We went with complaints of back pain that i am sure was stress related.From the minute we entered we were greeted pleasantly and cheerily. We were offered tea or water then ushered in quite promptly.Our massages with the therapists were extremely professional and effective and we left very relaxed.The visit is well worth it and affordable. We would recommend it to anyone.
Had a wonderful first time experience. Can't wait to go back!
Wonderful experience, friendly & professional staff,lovely relaxing facial!
I have been going to this place for many years and always a pleasant experience.
Very friendly and accommodating.
I really enjoyed the massage I got here. The atmosphere was nice. Only complaint I had was I had an appointment but ended up having to wait a half hour but the staff was courteous and apologized, having mistakenly messed up my appointment time. To me, the massage was what I needed to get back on track. Would definitely go back
Great massage
Horrible establishment. Owner is very rude and very unprofessional. I will never recommend a place to anyone ever!
I really enjoyed my facials at this spa. I especially like the all natural products that they use. I have recommended this location to several of my friends!
Love the new space and the service remains outstanding!
Super place.
I got a Groupon to visit Harmony Spa for a facial and a massage. The first thing I noticed was all of the measures they take to be eco friendly. They have reusable form and microfiber cloths in the bathroom. I was blown away by how amazing the massage was. I had Pristina, who has experience in chiropractic massage and she found every knot in my body! My body was in pain for 2 days after but it was the best kind of pain and I felt so much better after the massage. I am currently booking my next massage with her! The only con to the massage was the lotion that was used, it didnt feel very hydrating. Maybe something more oil based would be better? My facial was okay. I got the Aqua Glo with Corianna. I felt that she spent a lot of time trying to upsell me which I didn't love. I tried a peel to see if it would help me acne scars but I havent noticed much of a difference. The actual service was pretty standard and she was very friendly!
Great Therapists and aestheticians. Reasonable rates.
Employees are so very nice and the service is excellent. Pristina worked out my painful kinks and Kathy's facial was wonderful. They are the best!
Excellent!!
Not the best masseuses. Clean environment but not a good experience.
WORSE EXPERIENCE EVER! The owner was very rude and instead of discussing an issue she hung up on me! I would never recommend this spa to ANYONE! It was very unprofessional.
Good Service. This place is worth the trip.
Honestly amazing
I've been a client at Harmony Spa for a couple of years now. The owner Kathy and her staff are the best!! No complaints here! You'll feel right at home.
It was the first time that I had a massage, we did a couples massage and enjoyed it very much. The staff were very polite and did a great massage. I was so relaxed when I left. I will be back !
They are friendly and professional. I've had wonderful massages and facials both.
Room was tiny but esthetician did a good facial.
This place is amazing. All the employees are very professional and all give great service. BW
I'm a Harmony Spa regular. I found them on Groupon about a year and a half ago and was fully impressed by my esthetician Eva. So much so that I immediately purchased a Groupon for my Mom who echoed all my sentiments and later bought a Groupon for her girlfriend. As a person who firmly believes in "treating yourself" I love getting massages and facials. Sometimes you're met with hostility when you present a coupon (just the nature of the "biz"); what I got at Harmony was immediate appreciation, genuine concern and attention to my specific skin care needs, and an environment that just begs for a return visit. The owner, Kathy, makes herself available to all her clients and is diligent in making sure they are appreciated and taken care of from booking to exit. She makes herself available off hours and is open and receptive to all feedback. I've written several reviews for them for various services but today was my first "Fix it All Facial" and I have already told several close friends (and of course my Mom) about how ridiculously impressed I am at the results. It was an "experience" that I feel most celebrities have come to take for granted. I've been to many spa's and paid incredible prices for services that I did not 100% buy into. Everything they have recommended to me I've tried and committed to (almost immediately). I don't feel that quality has to equate to how much you pay. In fact, I'm usually let down when I pay a ridiculous amount of money and leave with that feeling that I'm a nameless face with a credit card. I'm considered the coupon queen amongst my friends and family and I had to tell them all to stop going to places I recommended in the past because Harmony Spa is the only place where you will get the most quality for your money, and the best customer service no matter your age, or tax bracket. My profession is Customer Experience so I'm a blunt but fair critic. The facial I got today is worth $169, but I didn't even pay half that (and no, I didn't use a Groupon). The membership pricing and services will literally leave you feeling like there's a catch (but i'm almost 2 years in... there's definitely not one). They simply do great work and love having satisfied customers. I'm greeted with a smile, a mimosa (perks of being a member), and a tranquil environment where I either leave feeling completely rejuvenated and ready to take on the rest of my day.... or so "zen" (aka relaxed... aka lazy) that I skip the to-do list and pick up take-out on the way home (because I'm worth it). I can't rave enough about my Eva - she truly cares about her work (you can tell by her skin), and it was apparent in that first visit- I told her "I'm keeping you" and the rest is facial history. I've got my Mom hooked and "bonafide" with her own membership and she's a cosmetic professional herself so that was not an easy sell. We're talking about your body and your skin... everyone wants to look their best and I have friends that were genuinely afraid of judgement, ridiculous pricing, or adverse reactions. I have no trepidation when someone ask me for a good masseuse or esthetician. If you're a brand new spa customer- definitely find them on Groupon (or call to inquire about their internal promotions because sometimes their pricing is even better) and book an appointment. If you're a returning customer, share your experience so their place in our community is solidified. If you think you're completely satisfied with your current spa, do yourself a favor and give Harmony Spa a test drive. I guarantee you'll either save money, be converted, or both. Tell them Gwen sent you ;)
Been goin to Kathy since she opened her 1st location. Love this place, staff, services are affordable for me and I love the cleanliness and And professinalism of the staff
Can't say enough GREAT things about this spa...Customer service is amazing and the services were wonderful...especially the facials by Kathy. Highly recommend them.
This is a great place to go for your every massage needs... I’ll be going again and again...
Pretty girls full service
I don't know how to express my experience how bad it is . But really it's a worst spa .. may be one the the best worst spa in USA Just a heads up -- if you mark deep massage in that sheet which they give , it means you are asking them to break your bones and ribs .. unless u have a extra double strong bones and ribs don't even say them deep massage .
Clean, quiet, professional spa with very reasonable prices for returning customers. I won’t go any where else. You will feel valued and coddled by their staff. Do yourself a favor, and give them a try.
This is an ok spa I had a couple's massage and they did a good job it's just not a big fancy place
I love the staff’s friendliness and the variety of services. Great value to send friends and family for a treat. Try it and you’ll be hooked too. Thank you, Kathy!
Always a relaxing experience with excellent expertise! Kathy's recommendations are just what my skin needs at the time. I just wish I lived closer to the spa!
I always have lower back pain, I always thought was just a part of getting older. I also have been getting migraines more frequently, with my most recent on Tuesday. I have been getting massages for a few years now from different places and all have been great but today was a whole other level. I had an appointment with Pristina that works at Harmony Spa and OMG I have no lower back pain anymore. The massage was intense and she warned me it would be but that it would worth it. She was amazing. I didnt mention I got migraines, just headaches, but as soon as she touched my neck she said she was surprised that I didn't get migraines, which I told her I actually did. I walked out of there feeling lighter. I didn't know this is how you are actually supposed to feel. I cannot believe how wonderful Pristina was and I highly recommend her and this amazing business!
Totally refreshing experience. I drove all the way down from Philadelphia for a facial and couldn't have received better service or care. I will absolutely be back.
Chrissy Hitchens was excellent. Best massage that I have ever received.
I love Harmony Spa! It's a great experience for everyone to have. I've had massages and Body Wraps and Love them both and can't wait for my next appointment. Thanks Kathy
Great back massage :)
I ended up wasting a lot of money for a shower probably one of the worst “massage parlors” I ever went to.
I go every month for a full body massage. I feel wonderful. I can do a 60 second shoulder stand. I whitewater raft, kayak and indoor skydive. I'm 70 years old
My first facial microdermabrasion and it was amazing! Samantha was wonderful and I had a relaxing time while making my facial stress fade away. Loved the way my skin felt dewy and refreshed after the treatment. Front desk staff was very friendly and very helpful. Would highly recommend.