Reviews of Hot Spring Spas of Southern Oregon (Spa)

Kiara Farris

I love our new hot tub and Hot Springs Spa is great. I'm very happy with their service and the way they treated us. They are definitely the best in our area.

Victor Ortiz

What I like most about this store is they were extremely flexible with us and understanding. I really appreciate how knowledgeable and friendly they are as well.

Lacy Carlson

I love how conveniently located this showroom is, I had heard great things about them from friends and neighbors. The staff here was wonderful, so informative and never too pushy.

Josh R

Bought about a year ago based on referral. Very happy w product and customer service. Had one issue recently but they came out same day to repair. Highly recommend.

Lindy Ruff

Hot Spring Spas gave me one of my greatest purchases I have ever made. Me and my family love our hot tub that we bought from Hot Spring Spas. I recommend them to anyone.

Michele Doran

Once we saw a friend of ours hot tub from HotSpring, we wanted one. It was a pretty easy process because we had a lot of help choosing from the sales guys. So happy we bought one!

Mick Church

We bought our hot tub from Hot Springs in 2007. They have always been helpful and responsive.

Nikki Hanover

Awesome service from all when we purchased and had our new 6 seat tub delivered. We have really been enjoying it, I'm glad we had help picking out this model. It's perfect!

Tom Thomson

We purchased our new hot tub/spa from Hot Springs Spas. Gavin was the salesperson who sold it to us. Gavin is so cool....he answered every question . The spa is a dream place to relax in. We even get a bit of a discount when we purchase chemicals!

Robert Corter

The best part of my day is coming home to my hot tub after a long day of work. I was really happy with the selection at Hot Spring Spas and because their prices were so good I got a larger hot tub than I thought I could afford.

Dan Chancellor

Excellent Service, Knowledgeable Staff. Thumbs up!

Phoebe Quillian

Always been very helpful, 15 years now.

Allison Hardy

I highly recommend purchasing from HotSpring Spas of Southern Oregon. We purchased the Ka-Y-E Spa and we really appreciated the knowledgeable staff. They really helped us feel confident in our purchase decision.

Anna Lawrence

Everybody here is amazing, they take care of me like family. The selection is awesome too.

Jeff Hensler

Outstanding knowledge of spa functions and chemicals best for our needs. Many helpful suggestions for smooth installation and maintenance. Thanks again to Gavin, Donna, and all of the crew. Best hot tub purchasing experience ever!!!!!

Winston Stone

Loving the new Jetsetter for my home. I think it was a pretty good deal for how much we use it. I made sure to be shown all my options first and HotSprings was awesome with being helpful.

Brandon Byer

What stuck out to me was how the staff was incredibly knowledgeable and professional during our time at the store. They helped us out a ton, I will certainly recommend this pool and hot tub supply store!

Patricia Hudson

I would highly recommend Hot Spring Spas, I definitely feel like they are very knowledgeable and professional!

Steve Ennis

Knowledge staff is really helpful when buying spa supplies.

Nancy S

Everyone at HotSpring Spas has been great. I use them for maintenance and I bought my spa through them. The people are great and the service is even better.

Lindsey Culotta

Best product, fair prices, excellent people!

Peter Cerola

Best ever!!!

Leo Tarantella

Thank you to all the people in this store that have helped me find the best spa for my needs and for all of their expertise. It's been a wonderful experience.

Idena Suzanne

I love my Hot Springs Spa, and Gordon and Elaine are very helpful with my continued questions. Gordon is knowledgeable about new products and methods to help us reduce our need for chlorine. He is passionate about spas! Service definitely continues after the spa purchase. Gordon and Elaine are helpful members of the Rogue Valley Community who have spearheaded Hot Springs Spa donations for disabled veterans. Their belly dance studio/store next door is really nifty, too.

Charles Albrecht

great place to do business, and a great product

Ben Carlton

We were really satisfied with Hot Spring Spas of Southern Oregon's service.

Jenna Barrett

:(Part broke after less than a year. They replaced the part. Said I had to deal with the installation of the part. Such things as: "We fulfilled our part of the deal. The part broke, we replaced the part. We can't install it because we're not certified." Even though it was their part that broke "Anything between the customer and the electrician is the customer's responsibility". Also "I'm not an electrician, but here's how an electrician should do it", So the $225 bill for replacing THEIR broken part (that was less than a year old) goes to the customer. They will replace your part, but it's up to you to figure out what to do from there. Really sad and frustrated that we bought our hot tub here. Edit: they tried to reach out, AFTER I left a review. I do not wish to speak to them after all this frustration. I'd gladly pay the $225 to not deal with them again. I rarely leave negative reviews, but they earned it.:(

Kayla Figgins

What I like about this store is that there is such a great selection of hot tubs, spas and swimming supplies! I was amazed at the customer service, everyone was super kind and friendly.

Paula Mysocowski

I was looking for different hot tub stores online when Hot Spring Spas popped up and they had exactly what I wanted at a price even lower then I expected. They took a special order for me too so I got the exact color I wanted. It was even delivered fast (which I was not expecting because of the special order.) The guys then came and installed it and everything is fabulous.

Thomas Biehn

Great experience from start to finish. Gavin is the legend, for his spa knowledge and his magnificent beard! Bought in November of 17 and we use it everyday. Now we are moving and the staff is relocating the hot tub for us at a very reasonable price. We couldn't be happier with the product itself, which has been flawless, and the service of the staff. They gave us an excellent recommendation for an electrician also.

Amanda

Amazing views, well kept, worth the hike.

Ken Sweet

I went hot tub shopping for the first time at Hot Spring Spas in Medford. Their customer service was superb and I ended up going with the Sovereign six seater. They helped me pick out all of the supplies to go with it. Needless to say I am very happy with my purchase.

Michael Lee

Excellent