I normally try and let these things be, but for the cost of our experience I have to leave a review; it really is a fantastic concept but excecuted so very poorly. I’ll start with the phone call, never has a business tried to convince me to get the lesser service but the owner did and we insisted on the longer soak. Little did we know what sort of mistake that would be! My husband and I were on a massive camping trip and looking for a way to unwind, the idea of soaking with hope seemed so nice and relaxing. The underwelming location is clearly under constant DIY renovation - for the cost, more than $100 a person just to soak, it’s no where near nice enough. It was so ridiculous I really thought that maybe we were on candid camera. After waiting for 30 minutes (!) we were finally brought into the soaking room, given a beer each, and after that things get really bizarre. The already unfriendly owner treated us with contempt and spent more time explaining how she had gone viral than what our experience would be. Even after asking specifically about what was in the bath and it’s benefits, we were only told it was her “proprietary blend” and nothing about its supposed therapeutic benefits. Finally we get to soak - WRONG - she can’t even pay for the ad free Pandora so our relaxing soak was punctuated by ads. She must’ve messed up the temperature of my husbands bath as she really worked to convince him he wanted his bath cooler: unfortunately that meant totally tempid. The tubs were so full that so much water poured on to the floor sans drain that we didn’t even know what to do! Not worth it at all for the cost and super unfriendly expensive experience.