Reviews of Blue Giraffe Day Spa Salon (Spa)

Forest James

While the place had a great environment nice staff I can't help but feel their communication skills were quite lacking and when it comes to massage... communication is key. I get at least 3 to 4 massages a months due to a past car accident. When calling to schedule and give the Blue Giraffe a try I specifically said "I am in need of an experienced massage therapist with great communication skills. Someone who understands how to transition from Swedish to deep tissue." While the therapist did an ok job she was 6 months out of school and english wasn't her first language so communication was not ideal for an injured back. Had the massage been 50% less in cost I wouldn't be writing this review, I don't mind paying well for a fantastic massage but it has to be worth the rate. I do not believe the massage was worth $130.00 and had they listened to what I requested I would be there 4 times a month. Again, the therapist was very sweet and will probably do well with a couple more years under her belt. I am sure sh'e treat you well however I cannot recommend the establishment since I couldn't have been clearer with my request. After telling them I get regular massages I also would have expected at least a call asking how it was or if there was anything they could have done better.... but nothing. Sorry, you may want to check out Chozu Bath and Tea Gardens.

Rhonda Rockwell

For the best haircut and color visit Stacy K in the Hair Salon. She is trained in all the lastest styles and you will look and feel FANTASTIC!!!!

melanie saling

Great service....pedicure was great. Staff pays attention to detail and very friendly. We will come back for sure.

Josiah Hein

The Blue Giraffe is awesome! I have never been to a spa before, my wife brought us here on our 1 year anniversary and it was amazing!!! We did a couple's bath, massage then spent some time in the steam shower. Was probably the most relaxing experience of my life! The staff was amazing as well! We will definitely be back!

Corey Fronek

It was a great experience. I hope to go back there in the future.

Jessica Dickson

Great service and very friendly! Had a very relaxing massage and Mani/pedi

christopher kiser

I pre-paid for a spa package as a gift which was supposed to include "Mini-Facial | Express Massage | Steam | Express Manicure | Express Pedicure" During the appointment there was no steam treatment, i was told by the person i bought the package for that she was sitting for nearly 25 minutes waiting in between treatments and there was no steam... i would not recommend sending a significant other here as a gift. They wont provide all the services you paid for if you pay in advance.

kevdwiz

Nice staff, has the right spa feel to it

Lynnette Cushman

Awesome

Sara Colosimo

Great day spa

Jaya Lakshmi and Ananda

Best massages ever!!

Luanna Wilkin

I have had two massages at the Blue Giraffe. Both experiences were good. The spa is relaxing and pretty. I'm coming to get amassage tomorrow with my daughter.

Michelle Edge

AMAZING!!

Kari Hudson-Burcher

The Blue Giraffe is so amazing that I went to beauty school myself! I love the atmosphere and body treatments. 5 stars.

Justin Kabot

Best date day my wife and I ever had together. Can't wait to go back!

Kim Moore

What a great place to come and get pampered! Friendly staff, beautiful environment, truly an all around great establishment!

Windy Schrag

Fantastic! Loved every minute of it! Will be back soon!

Azurus Blue

Excellent service and options. Great place to relax. They will also try to accommodate a larger group.

Galloway Stevens

I had an appointment with Holly for a cut and color and she delivered exactly what I wanted. She was attentive and made me feel like a rockstar. I would happily return!

L Cox

Holly did a great job with my hair! Wonderful place; nice people. Hope to come back sometime for more than a cut/style.

Feda Afaneh

Not impressed and very expensive

Blizz Cold

This place was amazing... First time doing anything like this, and it was just what my exhausted thru hiker body needed...

joyce grauman

Beyond relaxing and fabulous!!

Ian Dilworth

ERIKA!!!! Go to her if you want an amazing mani pedi experience at the Blue Giraffe. She is phenomenal! I'm a total perfectionist and this is the first manicure and pedicure that I have ever gotten that I can truly say is flawless. In addition to that the message she gave my feet was blissful! I could not be happier and I will definitely be back asking for her specifically. She is a lovely woman who is skilled and attentive. (Reviewed by Ian's wife...not Ian)

Margaret Brownlie

I find the Blue Giraffe staff to give the best manicures and pedicures in town. Yes, you pay more, but it is worth every penny: calluses are not just skimmed over but fully removed, cuticles are perfect and the polish not lasts longer. I still like french manicures for a more natural but clean look, but many salons get very heavy handed with both coats of the polish and unnaturally thick tips. At the Blue Giraffe they take the time to do it beautifully. I seldom get manicures, so when I do I want it perfect. I get it at the Blue Giraffe.

Jessica Morton

This place is heaven. So relaxing great atmosphere. Staff very knowledgeable about products and services

Karen Scheer

I am now a regular at the Blue Giraffe because my favorite hair dresser in Ashland, Julie Schmiess, took on managing the hair salon last year. She has helped make the salon feel more modern and comfortable. She knows how to bring out the best in your hair and takes the time to make sure that you get a style that you can truly live and work with. She is thorough and intuitive in her cutting style, producing unique looks that compliment and highlight your natural beauty. She is a gifted young stylist!

Dalia Shelton

I paid nearly $200 to have my hair cut and colored here, and the woman who did my hair nearly ruined it. I don't color my hair often, so it is healthy and responds well to coloring. I asked her to add natural highlights to my hair to gradually make it lighter. She made it chunks of bleach blonde that were streaky and terrible. I had to pay another $200 at a DIFFERENT salon just to fix the mistakes she made. Although it has a nice ambiance and the woman was nice, I would NOT recommend coming here for color.

Debra J. Kovetti

Some massage therapists are amazing.... but there are a couple that really aren't good at all. It's an expensive gamble.

Laura Brown

Poor customer service--I booked a massage online on the wrong day and they were 100% unwilling to help me change it. Definitely my error (booked for 5pm that day instead of 5pm the following day), but we caught the mistake within an hour or so and they just wouldn't rebook me for the following day. For those inclined to say "Policy is policy", I agree. But this is an example where an honest mistake was made, and had they helped correct it, I would probably be very happy to book again with them in the future. Alas, not.

Callie Segotta

One of the best spas I've every been to. I've been here on several occasions (for facials, manicures, pedicures, hair cuts and styles, and just relaxing baths), and, every time, the service I have gotten is superior. The ladies there are very helpful and nice, and want to make sure that you get the best spa day you can.

Ashley Tomlinson

Overpriced, massage cut short and asymmetrical. Massage therapist asked questions that had no bearing on her performance. Steam room didn't work. They tout high class spa, but have disgusting carpet and worn out rugs that are tripping hazards. Also the steam room has this horrid vinyl panel that covers up some hole in the wall that allows all the steam to escape. Had been a spa finder establishment but then didn't take spa finder gift card. Overall I had the impression that they were cutting corners and letting the customers carry the costs. I won't be back as I have had better service from massage students for a fraction of the price. And, if I want a steam, I will stay at home and get a better one from my own shower.

Michelle Christian

$60 for a trim for my 13 year old daughter?! Then I was asked how much I wanted to tip. Here's a tip: don't get your hair cut here, the fees aren't fair. I've been bringing my kids here for haircuts for years. I wasn't told up front that now that my daughter is 13, the price more than doubles. The trim took less than 25 minutes. I felt robbed. Will not be making the same mistake again.

Laura Torguson

Excellent staff services! Everytime I go, I get the true pampered experience! From the gel nails, pedicure and massage...it doesnt get any better than this. Do yourself a favor and schedule an appt you will never forget...and experience a truly relaxing environment!

Mr. Blank

Best in town

Teresa Orton

Wonderful experience and I highly recommend this spa!

Patricia Snyder

I have received several facials at the Blue Giraffe and have enjoyed each and everyone of them. The staff are very courteous and professional and I walk away looking forward to my next visit.

Heidi Sieberts

Re: Hair Cut I have been to approximately 9 stylists from Ashland to Medford, and found that many of them could not cut evenly from one side to the other. Julie gives a cut way above the ordinary. She costs more than most but is worth every cent in aggravation saved. She listens and excecutes the cut to perfection. You can count on her to create a current style that works for you!

tanisha post

I loved the staff! They were so friendly and accommodating. My massage was amazing and my pedicure lasted weeks!

Valorie Tharsing

Wonderful

Ruth Travis

Great place for a relaxing spa pedicure in a tranquil environment.

Danae Wilkin

I've been there a few times for massages and always had a great experience. I'm going there again tomorrow. It's a very relaxing environment and everyone is always pleasant.

Jenn Warhurst

Really great staff! I had to be pulled out of a message for a medical emergency, so they sent me a very nice card with some free services.

Raven Robinson

Love going here!! All of the staff are wonderful!

amber stellpflue

This place is so over priced it’s insane. They don’t do great nails and my massage was terrible and I paid 400$ with a tip. No joke. The owners are rude and I went there for seven years almost because of my hair dresser Julie. Julie was the good thing about this place! If you are in the area travel to grants pass to Salon Divine for half the price and the best. Honestly I want the best so I had to make a change and I’m so glad that I did.

Randi Sneed

I went in for my first side by side massage. One word to descibe my entire experience....AMAZING!!!!!!!!!!!! Everything about it was fantastic. I was greeted with a warm cup of tea, a warm stone to put my feet on and a warm neck wrap. Then I was lead back to the treatment room, where I was submursed in total bliss with a wonderful massage. Then on to a hot steam shower. I am planning on making a second appointment really soon. Thank you to the entire staff for a amazing day!

Chris Williams

Luxury for locals...I love escaping here to be pampered with a wonderful relaxing massage, complete with tea, hot foot wrap, steam room and, of course, a bite of chocolate!

Maggie Boggs

This is wonderful Spa. I got a great massage and steam shower after and enjoyed both. The spa itself has a great atmosphere. There is a nice little sitting area to relax in before your appointment. I highly recommend paying the extra for the steam shower. It was the perfect way to end the appointment.

MJ Bandong

Relaxing, superb customer service

Melissa Kaplan Grudin

Enjoyed getting hair cut and lowlights there! Holly was super!

Joshua & Emily Oliveria

I am generously rating the Blue Giraffe a three star for a few reasons. I absolutely loved the atmosphere and the ladies who helped were very sweet and made the experience pleasing. However, I had gone in to get a perm, I have had 2 perms before at a different salon that turned out great, and this time, it did not turn out well at all. My hair is stick straight but never had issues taking. She had only allowed 12 minutes of processing instead of 20 minutes per instructions. Not even 2 hours later there was hardly any curl at all and the ends were straight. She assumed it was postpartum hormones (I was 16 months pp) and graciously agreed to re-perm my hair without charging. I went in again with smaller rods and although my hair is much more curly, the ends are still straight because she did not process the amount of time it needed. She again said it could be hormones and the weight of my hair... Again, the atmosphere and care is wonderful, but if you are looking for getting your hair permed, this is not the place I would recommend. I am sad to even write this but I don't want someone having the same experience. I wish them the best of luck!

Taylor Bispo

Get place to relax and just get away....

Alexis Aschenbrenner

Blue Giraffe is such a beautiful salon in a great location. The staff were so friendly and made me feel very comfortable. When it was time to purchase a relaxing retreat for my friend newly graduated from college, I could think of no better place.

Kate Daniels

Great atmosphere, relaxing, truly an amazing experience. At the Blue Giraffe, you will experience nothing but the best! I got the sea-salt scrub and it was amazing, very relaxing and made my skin super soft! Will definitely go back again!

Jade Cruise

Everyone we speak to tells both Patrick and I, Judy, how wonderful this spa is and it's the only place to go. So we made our appointments this morning with a very friendly staff member, asked for what we wanted and, without hesitation, was booked. No hard sells here. We like that. Can't wait to experience this amazing spa.