Reviews of Massage Envy - Chatenay Square (Spa)

10700 S Penn Suite 23, Oklahoma City, OK 73170

Average Rating:

DESCRIPTION

We have all the opinions of real people like you who buy the products and services of Massage Envy - Chatenay Square (Spa) in Oklahoma area.

At present the firm gets a score of 3.7 stars over 5 and the rating was based on 50 reviews.

As you can see it reaches an feddbacks average is quite positive, and it's based on a very large number of reviews, so we may say that the valuation is very reliable. If many people have bothered to rate when they are satisfied with the business, it works.

As you know, we don't usually bother to put tatings when these are good and we usually do it only if we've had a problem or incidence...

This Spa is classified in the category of Massage spa.

Where is Massage Envy - Chatenay Square?

REVIEWS OF Massage Envy - Chatenay Square IN Oklahoma

Charlotte Love

Unhappy with the front desk staff and the massage. Planned to never return to this location again. However, I received a gift card for several visits. Reviewed the reviews for the other OKC location and the reviews are even worse:(

Knowle Elliott

Charles Dunn

April Perry

My husband bought me a gift card for Christmas. It was never sent to his email for me to obtain. He called and was asked to call corporate. It took over 2 weeks to even get ahold of anyone and finally received the card via email. I was able to call and schedule my appointment. They explained the cancellation policy as 50% of total price would be charged to my credit card for 24 hour notice of cancellation or reschedule and $100 if done day of. The day I was scheduled, 4 hours before appointment, I received a call that I had to reschedule due to therapist having to leave early. So I had to reschedule for the next week. No big deal. Once I arrived the following week, I was sitting and waiting. One of the therapist, who I later learned would be taking care of me walked to the front desk. I heard her telling the reseptionist that she was leaving. She was told, no you have an appointment at 6pm. She’s new and had to reschedule last week with you. The therapist then said , that sucks I really want to go. Finally she called me back. She started the massage 10 min after. During the massage I could hear her continuing to yawn loudly, as if she didn’t care to be there. At the end, I noticed she had ended the 90min massage 15 min early. So basically 25 min out of my massage that I didn’t get. I gave two stars Bc at least the receptionist was friendly and clean atmosphere.

Ericka Jackson

Great service. My massage was the best!

Cindy Brown

Elisa Martinez

I love my massages but the set up for the amount was not explained well. I am now stuck. It is ok but the price wasn't what I thought it was. Just was really confusing now I just have to continue to go until my membership is up

Pamela Blevins

Excellent service. Everyone is so nice and helpful Massages are so soothing and relaxing.

Gracie Stewart

Josh Johnston

Great quality massages especially for pain relief as well as general relaxation. You can always tell them if it's too much or not enough pressure. They always ask if I want cold or room temp water. Make sure you stay hydrated which is good for you anyway and anywhere you go. They always remind you of that too.

Susan Wiseman

Had a facial n full body..60 minutes.. massage. Facial was heavenly..she was the best! I'm an old lady n had never had a full body massage.. especially with a guy doing it..I never felt uncomfortable and I was decently covered n tucked in the whole time! I definitely will go back and would request the same people!

Kyla Harris

I scheduled a couples massage for me and my husband. They asked us what add ons we wanted, he chose the new massage gun and I chose the sugar scrub. They started the massage and had to stop multiple times to go get stuff they forgot or weren’t told they needed. My husbands tech started off with the gun, which was only supposed to be 10 minutes of the massage and USED IT THE ENTIRE HOUR. Never once did he actually massage my husband with his hands (and acted as if he didn’t want to) and it was to the point my husband said he didn’t enjoy it at all. He had his head phones in the entire time and acted annoyed when anything was said to him. My lady was nice and sweet and was really good at listening but she was a little rough at times which made me bruise the next day. This was my husbands first massage and now he says he will never get another one because of this experience! We wouldn’t recommend this place.

Brian Smith

LekkMi

Nicholas Simon

Don't waste your money on the stretching. The front desk girls were very nice. The place is clean but the guy who did my service wasn't the kind of person I would want to visit. He had barely any social skills. He made one sarcastic remark about my stretching personally. He didn't listen to what I was telling him about my pain areas. Their stretching techniques are generic and they don't do targeted stretching. They stretch you as they please. I'm a personal trainer, I went in there for assisted stretching. Thirty-four dollars for a 30 minute stretch wasn't worth it, let alone the actual therapist made it so much worse with his non attentive personality. They are an institutionalized company, get you in and out while tying to put you on a monthly plan while note caring about the actual pain you are in. I want what I pay for, nothing more nothing less. I have seen several massage therapist and physical therapists over the last four years and this gentlemen was by far the worst person I have ever dealt with since I have started to need consistent therapies.

Erick Larson

Mediocre at best. An ok massage then a desperate sales push to get you to buy a member ship as you leave. Very corporate, very pushy sales techniques.

Stephen Geberth

I seem to see a pattern here with other feedbacks - takes an act of God to schedule and then that they won't cancel on you! I drove all the way there to find out they "tried to call" but didn't have the right number. This is suppose to be a relaxing deal, beck no. I need to tell family no more gift certificates as the experience sucks...

Lori Crawford

I signed up for a membership when they opened a few years ago. It was great at first. But in the last year, it has gone downhill. It is very difficult to get an appointment even a few weeks out. And now they've called to cancel my appointment several times because the massage therapist changed their work schedule. How about keeping the existing appointments and just scheduling new ones differently? My schedule is crazy, and it is very difficult to work around, so when they cancel on me, it really causes issues. The only reason I'm still using them is that I've got too many massages built up and would lose a lot of money. As soon as I can get caught up, I'm canceling my membership. Don't sign a contract!!!

Rachel Roccanova

Janet Arnold

I've been getting massages for years - at schools and at salons. I like ME. My therapist is Braulio and he is great. He really knows what to do to help me. I have Fibromyalgia and Osteoarthritis and I always leave feeling much better. I have been a member for a year and sometimes I have trouble making appointments and getting there but it's well worth the $50 per month. As for tips, I try to tip some but I can't possibly tip what Braulio is worth. He is great.

Hakim Salem

Excellent service. Experienced professionals work here.

Treacey Combs

Receptionist was a doll

Jaemin Jang

I recommend Sid for sport and deep tissue massages. Excellent therapist.

Shonda Smart

The ladies that work here are very polite. They enjoy their work and love helping people.

Keith Wieland

Wonderful folks at this location. They acquired my return business after having been gone for three years

tyler messner

Definitely pleased.

Manny Lopez

Wife bought me a hour massage for our anniversary. Arrived 15 minutes before my appointment, updated information and waited. Massage started approximately 5 after and ended at 13 till. That's a 43 minute massage. No biggie Shannon did a great job. Go to check out and give the gift card for the 60 minute massage and the say ok the balance will be $10.00. I asked why was it for the tip? They couldnt tell me what it was for? Left the gift card and left, said I was going to leave a review they said good and have a nice day. I will never go back and warn others not to either. Not only thathe place was not clean it smelled like I bet you know what.

P Clark

This company requires you to give a credit card OR debit card over the phone to a stranger just to book an appt! Ugh, NO!

Karl Olsson

Ian is the BEST MASSAGE THERAPIST I have ever been too. I hope my travels bring me back for a massage with him.

Dale Pugh

Excellent service and great experience. I have had numerous injuries and Clare sp. was able to find the trigger points and scar tissue with ease.

Chani Gabe

Michell D

Shana is the absolute best massage therapist that I have ever been to!

Genevieve Kersh

Britney Williams

My experience was amazing. I will definitely return.

Jinx Hudson

Shelby Duff

My husband purchased a massage for me for mother’s day since I’ve never had one, the experience was great, the staff was amazing but ever since I went 2 weeks ago my back has hurt so bad, if I take too deep of breath it feels like knives stabbing me in the back. I knew I could be sore for a few days but I just feel like this much pain is abnormal.

Rick Kelly

Great place to relax

Chuck Ulrey

Went in for an hour massage. Indicated I would like a deep tissue massage. THe therapist was not effective at all. I told the staff I was not satisfied, and was totally blown off. The pressure to tip was just too much. I will never return, or reccomend them to anyone,.

Krystal Pipher

I love getting the massages here

Lawrence Sao

DaVaughn Nibbs

Tia Davies

Dallas Arenas

Got my first massage here! Absolutely amazing staff.

Judy Best

Great price, and trained and talented staff

Bethanie Nitz

Doctor graded skin products and a relaxing experience!

Sassy Gigi

Luan-i & Jeff Jackson

Do not go there. I have joined their membership for over an year, and every month is a struggle to get an appointment. No, I'm not talking about scheduling on the spot on the same day. I am talking about trying to schedule it at least a week ahead. So I have to ask, what is the point of giving them money in advance, when you cannot get your service? You ask, are they that popular? NO. Numerous massage therapists have left them (I have personally known three that have left - all good ones), and they are trying to get new clients, not servicing existing ones. If you want 1 hour massage you had better book and pay for one and half hour, before their policy is ten to fifteen minutes on you to dress and undress, at EACH end. Oh by the way, they can and do cancel your appointment at the last moment, but you had better keep your appointment, or pay up, if you try to cancel your appointment for any reason. When I am finally fed up trying to schedule numerous times, I decided enough is enough, and tried to cancel my membership. No, they told me I have to be there to get it cancelled, even though I told them I had no time to drive up to their offices just to cancel it. And if need be, they need to get their manager to call me to arrange for the details. The recipient hung me up. You can get better service elsewhere.

Teresa Brown

I would highly recommend Massage Envy. I started a membership today and everyone was so helpful, friendly, and very professional. The facility is very clean, nice and soothing. I had no problems getting an appointment or future appointments. I had Cierra as my therapist and she did a great job. I got a membership!

Debbie J.

Fnd the therapists to be very knowledgeable and courteous. A great alternative to pharmaceuticals for muscle and joint pain relief. Would definitely suggest making an appointment about 2 weeks before you want to go because they're always busy particularly after 5pm.

Business Hours of Massage Envy - Chatenay Square in Oklahoma

SUNDAY
10AM–6PM
MONDAY
8AM–10PM
TUESDAY
8AM–10PM
WEDNESDAY
8AM–10PM
THURSDAY
8AM–10PM
FRIDAY
8AM–10PM
SATURDAY
8AM–8PM

PHONE & WEBPAGE

Massage Envy - Chatenay Square en Oklahoma
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