Reviews of iSpalon (Body Wrap Spalon) (Spa)

Larry Foster

I always have a wonderful experience here. High class, professional service and treatment. Best massage I've ever had by far. Staff and ownership were really nice. I highly recommend this spa.

Tommi Alysa

Lovely staff and atmosphere! They really care about your needs here. Nothing but the best is given!!

Rachel D'Elia

The worst people in the world. Did nothing but complain about the clients after they left

James Nuzzi

Wow amazing place great service couldn't have a better experience than I did hear

Troy Hommertzheim

Amazing experience. Granted this is my first spa I've ever been to, one would assume people go for complete relaxation, and that's exactly what I feel as soon as I walk in. I go for the infrared sauna after my workout (which is conveniently located across the street from my gym) and as soon as I walk in I'm greeted with nothing but smiles in a nice clean high energy environment. They check on me frequently, ask me how my workout was, how my day is going, water, towels, whatever is needed. Recommended 100%

Najika Sama

Good experience, good customer service

Lynn Nguyen

Excellent service and lovely people! The best of the best Spalon in town.

J Herdz

Defiantly recommending this place to others. I had my first facial done, and my skin looks great and feels good too.

Trina Johnson

Customer service skills are not present. Front desk personnel gave instructions that didn't match the procedure getting done. When it's time to pay, not everyone knows how to ring up packages. This can be frustrating to the customer. Getting shown pictures of results, yeah, never happened because she didn't even know how to do that. After waiting for at least 10 minutes, she decides she didn't know how to get the pictures side by side. Last straw right here, showed up for #4 of 5 in my package. Appointment was at 3:45pm, while waiting, no one said get into a robe and slippers (it's down what I'm there for). I'm just sitting there & twice front desk personnel comes back & says, "she's wrapping up, she'll be right with you." How do they know that? They're not communicating while she's in with someone. For all I know, she may not have been there yet. At 4:10pm, (25 mins past my appointment) I left. Arrangements had been made for me to be there and this is the lack of respect for my time I get? I left work early, had a baby in the hospital that I needed to go see after & two kids to go get out of daycare 30 mins away from the spalon. No consideration at all for my time, a customers time. I was getting therma sculpting & it's recommended (by them) every three days. She calls me back at 5:22pm (an hour & 12 mins after I'd left) saying she heard I had to go, when could I come back. She starts rattling off times that I cannot be there, which I'd told her previously about my work schedule. I had told her I can be there Tuesdays and Fridays at 3:30pm because I can leave work at 3pm and it takes me 30 minutes to get there. However, I'm being asked about 2:15pm, really? Ok, you got the $375 for the package of 5. I received 3. Now I'm out of two treatments. It's no point in going back; the three day recommendation has been busted and the rapport we'd built is gone. That would be an uncomfortable two sessions & would they even be effective?

Elizabeth Hepner

Massage was great. Would come back for another.

Stephanie D. Moore

I absolutely love, love, love visiting the Body Wrap Spalon (iSpalon now). I have gotten wraps and facials. They do an outstanding job of educating you on detoxification, why they use minerals for wraps and everything! I continued to lose weight the next day after my wraps. They are really so smart and they really care. I will always go see Tiffany and Bre at iSpalon, they are awesome.

Alejandra Corona

I got a promotional package and I really loved it. I’m not the kind of person that goes to the spa and facials but Shy was amazing! I’m thinking on getting the monthly package, it’s definitely worth it and I could get used to the pampering haha!

Lindsay Sizemore

I highly recommend Cassandra for all your massage needs! Caring, friendly, and the perfect touch describe her perfectly. I will definitely be going back!

Juanita Mccormick

I have had a number of facials in the past non come anywhere near the facial and treatment I received at Ispalon by Tiffany Lennox!! I had swelling under my eyes from allergies she smoothed that out I left feeling like a million dollars, my skin looks so vibrant after leaving there.

Britnei Ferguson

Great place to relax and get that extra attention you need

Mrs Tee

Wonderful

LINDA Jackson

This is a really incredible place! I recommend this spa. The staff is attentive and the services offered aren't exaggerated. Top notch. Both my massages were with Cassandra, she's terrific, was very attentive to the amount of pressure she used AND she won't say a word throughout your massage unless you initiate the conversation! (That is rare) I recieved Groupons that they helped me redeem. It could have been a problem because they were about to expire... even though they set me up with dates past the expiration date, still honored my groupons. Honorable people!

Tina Bright

Bre was extremely patient, kind, professional and personable. She put me at ease. I will DEFINITELY refer my family & friends to Body Wrap Spalon & Bre!