Reviews of Tranquility Day Spa and Salon (Spa)

Diamond Akabuaku

I had such a great experience when I came here. Everyone was super friendly and welcoming. Can't wait to go back. The service I received was above and beyond

Lisa Murphy

I stopped by Tranquility Day Spa to get information. When I entered Tranquility Day Spa I was greeted with a smile, assisted professionally and provided really great details about the spa services provided. I was also given a tour of the facilities and the atmosphere was very warm and inviting! I am looking forward to a stone massage and pedicure!

Patti Bernett

Great service, massage & facial

Robin Silvestri

awesome massage. I would definitely recommend getting a massage from Sherretha. Best massage I had

Lameshea Rogers

Booked an appt for 10/5 at 12:00 for a couples massage. Received an email telling me that no appt was available for that time but there was a 1:15. I responded back letting them know the 1:15 was fine. Showed up for the appt only to find out that I was never booked for the 1:15. Seeing that I am not from Columbus, booking an appt for a different day was not an option. As a business, if you are emailing clients to change their scheduled time, make sure you are checking your emails for their response!

Jaime Ayotte

This place is TERRIFIC!!! We went for a couples massage and had the best time. Trisha and Heather were AMAZING! Already scheduled my next massage.

Tiffany Gallagher

I've been there a few times over the years. My first time going, I purchased a day at the spa. I came home feeling like a new person. My husband bought me a gift card for Mother's Day during my first pregnancy and I used that one to get a maternity massage. Also a great experience. I had been in tears from the pain for weeks, and the massage left me feeling better for a week. My husband purchased another gift card for me on Mother's Day and on Christmas last year and I haven't used them yet. I am pregnant again and will be going for several massages this time.

Lorie Burr

Always fabulous and relaxing

Kaylin Michaels

I've been here a couple of times and both of my experiences have been great! The owner, Robin, is super friendly and welcoming. Definitely lives up to its name!

Kearsten Rayburn

Loving the changes that are being made here! New owner really has brought so much positive changes. Excited for the future of this salon and spa. Can’t wait for the grand opening this Sat!

Meri Jo Warner

My favorite Spa in the Columbus area. Personal touch, very relaxing atmosphere.

Michelle Faust

It was an awesome experience! The new owner Is making great new changes, be sure to stop by!!

Tianyu Shen

They messed up our appointment for at least two times. When we got there and they told us someone made a mistake and something wrong with our appointment. And we have to make another one. Really disappointed!!

nathanael gordon

New owner is wonderful! Great place! 100% recommend!

Keithia Toles

Nice facility, pleasant staff and good massage by Jenna!

Vishnu Priya Venkatesan

I have visited this place few times. I really like the service here. They have pretty food deals for students under 22 and also they call you ahead and remind you of the appointments. The microderms and dermaplanings are pretty busy and needs atleast a month in advance booking.

Kierra Alexander

Upon arrival we were warmly greeted by the owner Lauren Murphy. Her smile was very welcoming and made me feel right at home. There were several things I loved about Tranquility Day Spa. The neck warmer, the berry tea, the massage chair and the list goes on. The atmosphere is absolutely peaceful and put the cherry on top. I highly recommend Tranquility Day Spa.

Kim McClanahan

The new owner, Lauren, is my stylist; I’ve been with her for several years. She is the best! I get so many compliments and nice comments on my hair and it’s all Lauren! She is great with my color and the cut is amazing too! She works hard to ensure her clients are thrilled with their hair and makes it a special experience.

Sara Kilpatrick

You wouldn't know it from being in a strip mall, but it is, in fact, a very tranquil place and my massage was great.

Adam Thompson

We went for our first massage and as an early Valentine's day gift to ourselves and couldn't be happier that we chose Tranquility! From the moment you arrive, until you leave the entire experience makes you feel like royalty. Refreshments were offered to us immediately while we filled out our first time paperwork. After paperwork we were ushered to a changing area where we were provided a shower, shorts, robe, slippers, and a private locker. After changing you are escorted to a relaxing lounge with comfortable couches to wait for your masseuse. We opted for the facial rub and scalp massage for no extra fee, (just time away from other areas you may wish your masseuse could spend time on) and were given a choice of oils to choose from, each providing a different scent and holistic benefit. My massage was soothing and deep enough that I had to at one point ask to ease up a bit, which is something I've never uttered during a home back-rub! It was amazing! From neck, to shoulders and lower back, and even my legs and feet! I was offered a hot towel for my neck, face, and back which only complimented to Rose's already magic hands. The entire time tranquil music was quietly playing in the background of our dimly lit room. Conversation was minimal, only to ask if pressure was ample, and what area we were moving onto next. Before we even made it to the car we were planning our next visit! Overall a wonderful experience and can not wait to return!

Mary Dewey

This is my go to place for pedicures. They cost a little more but the service is so much better than the Asian ones I used to use in the past. I've been pleased with all of their services I've used.

Douglas Mack

I had my first and my last massage at Tranquility! I received a one hour massage as a gift. It was heaven. The environment is very... um... Tranquil, the staff is very helpful and Robin, the owner, is a gem. Even us guys need the occasional hour of relaxation. I think about the experience all the time and encourage family, friends and our team at Payex to pay them a visit. In fact, I have purchased several gift cards and have heard nothing but positive from those who went. Highly recommend you check them out! P.S. I think sometimes reviewers can be a little harsh and/or they're the type of people that only leave reviews when they're not satisfied. As a business owner myself, the fact that Robin monitors reviews AND responds to same says to me that she is very interested in her client's experience. Koodos.

Kerry McNamara

Amazing place! Great new owner. Fantastic massage, manicure and facial :)

Marissa Wilson

Had the worst experience here for The Spa Facial treatment. I felt it was bad enough to report the issues to management, but they were pretty unconcerned about the $65 I had thrown down the drain. Unfortunately, mainly from the way the issue was dealt with from management, I will not be returning here.

Shayne Berg

Received the 75 minute long therapeutic massage. Rita did a great job. Awesome waiting area before the massage with some pretty cool looking fiber optic lights.

Rob Robinson

Here is my synopsis. Tranquility is the perfect name for this place because it perfectly describes one's hour there. You just sort of leave the rest of humanity in the parking lot when you enter. The friendly and skilled staff treat you to a fab treatment in friendly surroundings. If the rest of humanity was as nice as this staff, the world would be a nicer place.

Laurie Schneider

Jena was the best!!! Staff are super friendly, and professional. Affordable, and flexible with my schedule - I highly reccomend coming here. I've already booked my session. :)

Tyka Davis

I had a great experience here! Got my first facial here and it was fantastic! So relaxing. Bianca did a great job, was friendly and professional. She did a great job on my eyebrow tints well. It's been three weeks and my brows still look great! I will definitely be back!

Becky Leffler

Wonderful owner and knowledgeable employees. Never had a bad service

Brandy Renee

Melissa is fabulous! Got my lashes lifted/tinted and its a game changer. I love it!

Jackie Aldridge

Absolutely amazing service today! Coming in as an employee of a5 star resort myself, I would definitely rate this spa as wonderful!!!

Rebecca Yingling

Service itself was good. But after the fact, I realized they charged me for The Perfect Facial which is supposed to last 1hr 15 min. She was done with me in less than hour.

Olya D

I visit the place every month. And the professional I always see is amazing. However, some of the receptionists were rude multiple times, seemed to be unhappy and never smiled. Very unpleasant walking in.

Aaron Andonian

I delt directly with the owner Lauren, she was very helpful working with me to pick out a package for my wife. My wife got a pregnant massage, facial and manicure. She loved every minute of it thank you so much Lauren and staff!

tera Roberts

A bit over priced but other than that it was great!

Carrie Gieseman

I called this location two weeks in advance for an appointment, confirmed the time and price for two services and everything. I walk in today and apparently there's no record of my appointment at all, very disappointing as I've came to this location before and this time was for a very special occasion. If I could leave 0 stars I would, will not return.

dawayne mcdearmon

My girl took me here for Valentine's Day....ever relaxing

Amy Silva

Have been to tranquility on multiple occasions and the service and staff have been wonderful everytime!! Thanks again ladies!! Special thanks to Robin she did my pedicure she is amazing!!!

Abigail Marrah

Had an amazing pedicure experience. Highly recommend! It's such a peaceful place too. I appreciate the owner Lauren's attention to detail in making the experience excellent from the moment I walked in. Will definitely come again.

Alyssa Lively

We had our bachelorette party at tranquility day spa, and it was beyond everything we wanted for a relaxing afternoon together! Easy process, clean changing rooms, quiet and private massage rooms, and everyone was great!

Sierra

I 1st want to say thank you to the wonderful staff! My experience: I needed a last minute spa day package and tried to call them. Their phones were down so I emailed them. (Not their faults phones were down. Things happen.) The owner personally e-mailed me and set up my reservation for the next day. I was able to get in last minute which was awesome. When I first arrived there the staff greeted me with a smile and had me fill out paper work as soon as I got there. There was no wait. I came on a Tuesday so it was very relaxed. I am pregnant and asked for the maternity package. I got a facial, upgraded pedicure, and an hr massage all for under $300. Thats amazing. My massage was great. I asked for light pressure and she did just that. The room was very nice and comfy. I loved their pregnancy pillow. I wanted to take it home. Haha. I wish I could remember her name. She was wonderful! She was 30 weeks pregnant, so it was nice to have someone to talk to that knows what im going through and can provide an excellent massage. After my massage I had my facial done. The lady who did my facial was amazing and has a heart of gold. Her name is Tamicka I believe. (Hopefully I remembered right) She did a wonderful job and I loved chatting with her. I never had a facial done before, and she provided a great 1st experience. My face felt so amazing I bought some products to take home with me. (: She educated me on certain products, and explained some of the other facials they provide. I will definitely be returning to see her. After my facial I had lunch while getting my pedicure. I had chicken noodle soup and salad. It was a wonderful light meal. (They have a menu you can choose from) The owner Robin did my pedicure. She was very nice and made my feet feel amazing! Being pregnant my feet were hurting so bad and she made them look and feel amazing. I have been looking for a spa to go to that wasnt extremely expensive, that has a wonderful staff, and that has many services to choose from. Well, I'm glad to say I've found my spot! Im hoping to see them before I go into labor, but if not I'll definitely be returning afterwards! Thank you so much for the wonderful experience. I truly needed that. You guys were very professional, but very relaxed and we're all around amazing. I love their star room too. Its beautiful! I will definitely spread the word to all my friends and family! They also have amazing internet deals and gift card deals too! Once again, thank you! God Bless. XoXo

Hannah Milligan

I received my very first pedicure last night and it was so wonderful. Melinda was my nail tech and I will definitely be coming back and requesting her! She did such a great job on my toes and even helped me pick out the shade of red I wanted. The prices are great too, this is definitely my new go-to spot! Thanks Melinda! -Hannah

Lori LaValley

Love going here. Fun people. Personal too.

Myrriah Clarke

Jenna gave me such a wonderful massage. I had been feeling very tense and needed a massage badly. I received a gift card to Tranquility without having been there and was very pleased.

Andee Peabody

A divine spot for relaxation, every bit as great as a get-away spa!

T Dale

My review is based on the customer service and not the spa service because we never received that service. Made an appointment a week in advance for my wife's birthday, when we arrived we learned they had my information but the appointment was never booked. One of the employees repeatedly asked if I was sure I made an appointment and made us feel like we did something wrong and were just out of luck. They did offer a free massage but honestly it's difficult to have to want to come back and trust we will receive service. This was incredibly disappointing and frustrating.

Tammy Bills

The moment I walked in the door I loved this spa!! I was greeted by the owner Lauren as well as some friendly staff. I felt important special and a little spoiled, I was offered a beverage or coffee. This was my very first facial ever by Angel, it was absolutely amazing!! I haven felt that relaxed in such a long time. I’m excited to try more services I will definitely be back!!

Samantha Tortora

I had my bachelorette party at Tranquility then went back a couple days before my wedding for a manicure and pedicure. The staff there are wonderful. I had the best massage of my entire life by Jenna at my bachelorette party.

robert snedaker

Had a little problem with the online options. Left them a message and they followed up timely.

Jennifer Sidle

Friendly staff. Great facials3