Reviews of Spavia Day Spa Rookwood (Spa)

3825 Edwards Rd #106, Cincinnati, OH 45209, United States

Average Rating:

DESCRIPTION

We've got all the reviews of people who have information of the products of Spavia Day Spa Rookwood (Spa) in the area close to the state of Ohio.

At this moment the firm gets a score of 4.2 out of 5 and the score has been based on 40 reviews.

You may have noticed that its rating is really high, and it is based on a high number of feddbacks, so we may be quite sure that the evaluation is very accurate. If many people have bothered to evaluate when they are happy with the service, it works.

You know that we don't usually bother to put reviews when these are positive and we usually do it only if we have had a problem or incidence...

This Spa is included in the category of Day spa.

Where is Spavia Day Spa Rookwood?

REVIEWS OF Spavia Day Spa Rookwood IN Ohio

Sara Croxton

Was gifted the relaxation package....It was heavenly. CJ rocked. My facial was so relaxing, i couldn't tell if I was awake or asleep. Jeff did my hot stone massage, it was amazing. The environment was clean and serene. You can tell the owners take pride in their business and try to personalize your experience. Recommend!

Jordan Bierman

Definitely the worst massage experience I have ever had.

Megan Beaty

I LOVED my essential massage with deena! She got all those good tender spots without hurting. The calming room before and after is wonderful! The people who run the spa are great people who truly care!

JasSt ReSey

It was my wife's and mine first visit to a spa we came for a couples and felt totally pampered and relaxed when we left!

Sarah H

This place is absolutely amazing! I’ve got the pleasure to meet both Julie and Tom, (the owners), who were absolutely amazing people! My massage therapist, deana, gave the most amazing relaxation massage I needed. The retreat room gave me an even more relaxing experience by the calm music, warm neck pillow and hot tea. This is definitely the place to go if you’re looking for a great escape!

Lonny Schwartz

Praneeta Lakkapragada

I like the spa and it's services. I went for a massage and the experience was good. I like the fact that they ask for music and conversation preference. They have changing rooms and lockers for your stuff. The pricing is fair.

Lori Tomey

WARNING - they require your credit card to book an appointment - appears to be a scam to obtain your personal credit info

Cecilia Saenz

Great service. I had the Brazilian Wax with CJ and the Eyelashes Extension with Laurie. Both very kind, took time to answer my questions and did a great job. Owners were super nice too. 08/13 Update. I had an allergic reaction to the Eyelashes glue the next day. I called them to have them removed because my eyes were swollen. The owner charged me as a regular appointment $50+ because Laurie had to come to do the removal and even asked me to leave a tip!!. It was an emergency. It wasn't my choice and this lady didn't even showed concern or offered for a discount, help or anything. Only said it was the Franchise policy. I was planning on returning for the massages, more wax sessions and other services but after that I haven't. I sent a complaint to the main office but they haven't gotten back to me. I feel bad for Laurie and CJ because they were great. I

Haddy Diop

Luther was great

Kelli

I had a great experience at the Spavia in Rookwood at the end of June. I got a 1 hour Swedish massage, which started a bit late, but no big deal. The sugar glow and scalp treatment from Victoria were amazing. I tried to get in a few weeks before I went with no luck, but appointments opened up a few days before.

Stephanie Lind

Selina Lawson

Kylie Gullage

Natalie Holladay

I have called twice on 2 different occasions (thinking the first I caught them on a bad day) and had the same response every time. Their front desk has no customer service. I have never been to this place before and never will due to the lack of kindness they have. Just by how they answered my questions and how unhelpful they were when I was simply seeking info about the spa. They made me feel like I was an inconvenience to them. Their tone acted like they hated their job. Customer service is everything, it’s your first impression to people. They need major work.

Tawnia Littrell

I've been a very happy member of Spavia Rookwood for going on almost 2 years. Julie and Tom are some of the nicest people I have had the pleasure of meeting. I have never once felt pressured to purchase anything. In fact Julie makes suggestions to help me get the biggest bang for my buck. If I skip a month, that month carries over and I don't have to feel bad paying for something I may have the chance of losing. I also love that Julie calls from time to time to say, "hey we have an opening, would you like to come in". I think they are down to earth and very responsible owners/managers. Now on to the massages....Amazing every single time. I enjoy coming in for a single massage or sometimes I group it and get a couples massage with my fiance. This place is worth every penny I pay monthly on the membership.

Laura Elliott

I have been going to Spavia for several months. I am one of those people that has a membership. I love it! I have never felt pressure from any of their staff to buy anything! It saddens me to read such a negative review. Very much different than what I have experienced. I have always been treated with the utmost respect and courtesy from the owners and staff!

Sara Robinson

I had my first essential 60 minute massage today with Melissa and it was heavenly!! I told her I had a lot of tension in my neck and shoulders and asked her to really focus on those areas which she did and it felt amazing. I liked how you could choose your lotion scent, music, massage pressure and level of conversation. I never want to feel rude during a massage and not talk but I also just want to be quiet and relax. The atmosphere is very peaceful and clean. I like having the robes and water (tea as well but I don’t like tea). Very tempted to get the membership because I would love to come here once a month and try new treatments!

Erin Evans

Left on hold for 15 mins only to be told they had to call me back because they were busy checking in and out a guest and they never called me back for me to schedule an appointment. Prior to that, I called three different times and left on hold where no one ever answered the call. I just called again this morning, again left on hold no one ever came to the phone. I will stick to my normal spa locations in the city! Thanks but no thanks Spavia

Sm0l Tac0

Latorya Kelley

Loved it

Ronda Jones

Massage and Detox Body Wrap was amazing

Lindsay Smith

meal ticket

Horrible customer service host was very rude I wouldn’t recommend roadkill here

Chantell A

It was a wonderful experience from the robes, customer service, sandals, etc.The tranquility room was so calming and the heated neck wraps were heaven. It was my first time getting a facial and the esthetician made sure to inform me of what to expect and laid out the whole process for me before she started. The arm and hand massage was a pleasant surprise as well. I truly felt pampered and relaxed. I was beyond ready for a nap when I left.

Lara Edwards

One of my favorite places in Cincinnati. So relaxing and a beautiful spa. I love their little rooms where you wait with a hot shoulder towel and drink tea. I wish I lived in the area, I would buy a membership.

Evan C

karen luken

morgan stigler

Alexis was awesome, will definitely be back!

Brandy Brock

I had a facial. It was WONDERFUL! The customer service at Spavia is beyond expectations. The atmosphere is welcoming and peaceful. I didn't want to leave.

Kayla Lykins

Jessica Oliver

Brittany Gearhart

Spavia has a membership. For the price it is AMAZING. i considered cancelling my membership to save some money HOWEVER, returned two weeks later. Once you go the first time you will want to be there for every relaxation moment. Staff is GREAT and it is THE PERFECT relaxation environment.

Annie Moretto

I can't begin to say what a wonderful experience I had at Spavia Rookwood. I had a gift certificate bought for me for the Rejuvenation Spa package, and I tell you that it was 4.5 of the most relaxing hours of my life! Lauri gave me my wrap and facial, she was professional, polite and an absolute gem. The front desk staff were lovely and cordial, they really gave the experience a Mom and Pop feel. They even provided lunch! I would absolutely recommend Spavia Rookwood to a friend in need of a good "treat yourself" day.

Laura Stautberg

Really lovely place. Exceptionally clean and well-organized. Booking online was easy. They took great care of me and I would definitely go again.

sheila russell

Javier Ernesto Martinez Labrador

Susan Taylor

Paul McCartney

Great service. Professional staff and extremely clean facilities

Tanuja Paruchuri

Great spa experience, great therapists, and great owners!

Business Hours of Spavia Day Spa Rookwood in Ohio

SUNDAY
11AM–6PM
MONDAY
(VETERANS DAY) 10AM–8PM HOURS MIGHT DIFFER
TUESDAY
10AM–8PM
WEDNESDAY
10AM–8PM
THURSDAY
10AM–8PM
FRIDAY
10AM–8PM
SATURDAY
9AM–6PM

PHONE & WEBPAGE

Spavia Day Spa Rookwood en Ohio
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