Reviews of Revival Spa at the Galleria (Spa)

Ranjini Sundaram

I went to revival spa. First I went for a massage and it was nice. I then went in to get my eyebrows, upper lip, and chin waxed. After the wax, there was a big bald spot on my left eyebrow. I wanted to go home and examine it before I said anything. I went home and was very upset. I took pictures and sent via email to them for the manager to see. I didn't receive a reply, so I called. The manager was extremely rude and snooty. I don't know why. She said she wouldn't refund my money and if I wanted to pursue it further, I would need to talk to her husband. I have never had a manager of a business speak to me that way or not give me a refund if I wasn't happy with the service. I feel they are very unprofessional. They charge the same price in Washington D.C. and do an excellent job and treat customers with respect. Additionally, I went in for a french manicure and then ended up having a clear gel coat which I was charged $35 for it, which I feel is overpriced. I'm mostly upset about the eyebrow and how the manager spoke to me.

Katherine Beckett

Nice, relaxing environment. Great staff

Joan DeArmond

I wish I had 2 hrs

Tina Hay

Carrie Gehle does a great job!!!!

Stacy Schwieterman

Great services, love the pampering!

Warren Davidson

We love coming here. The best place for a couples massage. The heated tables are a great compliment to the sore body. A great combination of smells, sounds, lights to perfectly relax. We will continue coming here year after year.