You have the reviews of real people like you who consume the services and products of Karmel\'s Day Spa & Salon (Spa) in Ohio.
Now the business gets a rating of 4.4 out of 5 and the rating was based on 116 reviews.
You must have seen that it has an average rating is really positive, and it is founded on a very high number of feddbacks, so we can say that the score is quite faithful. If people have bothered to evaluate when they are happy, is that it works.
As you know, we don't usually bother to place feddbacks when they are positive and we usually do it only if we've had a problem or issue...
This Spa corresponds to the category of Day spa.
Very nice facility with a great staff. Accommodates women and men. I enjoyed my visit! Very relaxing.
I make it a priority to see Stranton for my massages every 2 weeks. He is amazing, kind, and very professional. I highly recommend him for any service! McKenzie keeps my skin glowing and healthy with my facials. She is warm and kind! The staff at the Spa are always warm and inviting and they always make me feel welcome and appreciated. I look forward to my time at Karmel's and the amazing services that Stranton and Mackenzie (Glam Squad) provide me.
My first time but not my last!
This new spa is dry nice and so are the nice employees. Jerry givz the best massages. Ask for him and I promise you won't be let down.
Wonderful
The massage I had was amazing. I had a deep pressure and Lisa was the best. I knew I was going to schedule my next massage 5 minutes into my 90 min.
A beautiful place to go and pamper yourself! Awesome staff!!!!
The massage therapist I had was great but them charging my card for an additional visit that I didn't request was terrible.. they finally gave me my money back after I asked to view the video they told me they had of me booking a service. This was in 2017... *Edit Yes I tipped the massage therapist because as I stated above.. she was great! But I Did NOT book 2nd visit regardless of what your System says. And it says service complete in November! I WAS NOT THERE IN NOVEMBER AND THEY TOLD ME AND MY HUSBAND I WAS THERE AND THATS WHY THEY CHARGED THE CARD.. WE ALSO ASKED TO REVIEW THE FOOTAGE OF ME COMING IN NOVEMBER WHICH ALSO DIDN'T HAPPEN BECAUSE I WASNT THERE!.. NOW YOU HAVE A 2 STAR REVIEW
I went in there wanting a hair cut ....lady told me that she had nothing for that day i said ok but she said she had something for tomorrow i said ok it was at 11.30 then she said she need my credit card number too book a hair cut .....why when i pay cash dont make sense ...i was wanting try that place out made bad impression
I thoroughly enjoyed my massage with Jerry! So relaxing, I left feeling very refreshed. Everyone I came in contact with here was kind and friendly. I will definitely be back!
Absolutely wonderful! I felt like a million bucks when I left .The staff is amazing and all of my services were top notch. I'm definitely going to be regular customer.
The only place i go 2 its so peaceful
I was blessed to have a massage from Lisa about an hour ago. Absolutely the best....kind, very skilled, and best of all, a caring touch. My feet and back went in in miserable pain and came out ready to dance.
Talk about a diamond in the rough. One of the best spa's I've been to. As soon as you walk through the door you are greeting by peace and serenity. Can't wait for my next visit.
It was great everyone was nice pleasant and polite I know I'm coming back and I'm telling everyone I know to come
Massages with Renee are great, so rejuvenating and professional. Pedis with Cheyenne highly recommended. Love the sugar scrub and heated foot treatment with mud masks!
Top Notch Service
AWESOME EXPERIENCE ALWAYS!
I got a massage by Jerry and it was amazing. I will definitely be coming back. He made sure I was comfortable and didn't send me home sore ☺
My husband and I had the couples massage and it was a wonderful, rejuvenating experience. The atmosphere was very relaxing from the moment we entered the door. Afterwards we were given good healthy living advise along with our refreshing water. I was given stretching exercises that I could do at home and was informed about the extra health and wellness classes offered. Every staff member was pleasant. We booked another date right on the spot. The location is right off the street, nice neighborhood and very safe.
I love this place. From the moment you enter to the moment you leave, the relaxation I experienced was stellar. Marcela was my therapist and she was superb. If you want to relax and feel rejuvenated, then you need to go here. And the rates are preposterously fair. For the service, the setting and the skill, I would have expected to pay more. WOW.
This was the best experience I’ve had. Lisa was very understanding that this was my first massage and reassuring during the entire massage. My boyfriend and I went together got massages together and I think we are going to make this a monthly event. Thank you to everyone for being so nice!
She was absolutely terrible with my lashes! It looks like she just glued strings of hair with out proportion and it just is a mess!!! It does not even look like lashes! It looks like strings !!!
My massage with Jerry was amazing. I love the atmosphere & energy @ Karmel's. It really is my happy place.
Had my first Microcurrent facial. Brittany was fantastic and I’ve already scheduled my next one. Beautifully decorated and relaxing.
I loved the staff. And I loved my masseuse. He is a man and he does great work.
The people there really treat you nice, like if you are very important. (VIP)
I just popped in to buy a gift card but was able to sit in the tranquility room while I waited. It lived up to it's name! Beautifully decorated with calming music, essential oils, a fire crackling, dimly lit...great atmosphere!
Lisa is amazing!!! I’ve always bounced from masseuse to masseuse, but I’ve been going to Lisa for months now! She’s caring and very professional!
Great!!! I suggest Gary.... What was expected! Was over exceeded.
The ambiance was very relaxing and I enjoyed the concierge level of service throughout my spa day. I originally scheduled a massage and pedicure. I ended up finding my new hair styles Brandy!!! She recommended a Keritan treatment for more manageable natural hair. This would allow my blowout to last but when I wash my hair the natural curls will come back. Thanks Danie
Wonderful experience, very friendly and professional business.
I have been going to Karmels since I moved into the area approx 4 years ago, I loved the environment and the employees have always been very kind every time I have been there. I had an appt scheduled for a Saturday at 11am that I had to reschedule due to spending the evening in the ER. I called Saturday at 8am and left a voicemail stating I wouldn't be able to make it. In return they charged my credit card without my permission for the massage which then overdrew my account, in the end I have spent $300.00 on a massage that I never received! Two weeks later & 4 phone calls later I'm still waiting on my money to be refunded. I'm sure they make a lot of extra cash by running peoples credit cards without them knowing!!! I will NEVER step foot in this place again.
Great place for your wife and you to have a massage I recommend it
I have been going to Karmels for massages since last year. They will find the right person for you. Those I have went with have completely different needs than me and the staff are very professional, courteous, and flexible to meet your needs. I had hopped around for years from different massage therapists and found my forever Spa at Karmel's. The atmosphere is amazing and you leave not wanting to go home. Give them a try and you will never go back (just don't they to take my booking time or therapist :p).
Excellent customer service and relaxation massage.
This spa is a Wonderful. The atmosphere is relaxing and the staff are very friendly. I highly recommend Renee. She is a great masseuse. Her hands are like magic.
Amazing Staff and Service!!! Very relaxing atmosphere with great customer service.
Had a great time here today! The staff was friendly and the services were well planned out and organized! I was very pleased with my massage and manicure, but I've attatched a pic of my friends nails which were definitely a little rushed. The polish is uneven and bubbly. Also, I sort of felt like my skin was being melted off by the footbath. Free mimosas though? Worth the pain.
My sister and I took my mom today for a (late) mother's day treat. We each received a 30 minute massage and mani/pedi. My mom also got her eyebrows done. Accommodations were awesome. Like out of a movie! Robes, sandals, glass water bottles...really impressive. The massage was fabulous! She used essential oils which really helped to relax me. Definitely felt longer than 30min. I'm not one to get my nails done at a salon, as I typically do them myself at home, but the soles of my feet are so soft and the gel polish looks sweet. Already scheduled my next appointment!
Had a facial, massage, mani & pedi. Exemplary service, premium products, will DEFINITELY be back!!
Great eyebrow waxing services
This place is great. Very professional staff. I am a regular customer . The value of the services offered at Karmels is excellent.
My husband and I loved our couple's massage! The staff was so pleasant! Our massages were just right and the place is so comfortable. You feel like you're at your own home. They couple's massage room has a nice place to sit, a place to dress, and a bathroom. It's very private and the perfect place to relax with your spouse. They were really nice and went out of their way to make sure you had everything you needed. We also were so happy with the price!
I love the atmosphere & decor but the new location has steps I'm not always going to be able to deal with.
Very nice place!!! I highly recommend it. You won't be disappointed. Everyone is very nice. My massage was awsome. Definitely will be back.
We had an awesome couples massage to celebrate our wedding anniversary!! Will definitely be back!!
Horrible experience! What happened to old staff and management? Massage therapist didn't do an assessment before massage. The check out clerk lack communication skills. Didn't honor discount. I wont refer anyone nor will I go back.
DO NOT GO TO THIS PLACE!!! I went in for an eyebrow wax. They didn't bring me back until 15 minutes after my appointment time, and did NOT even apologize. I described what I wanted to the aesthetician. Not only did she rip of my WHOLE eyebrow, but my skin too! I have horrible burns and she tried to blame on my skin care products. HORRIBLE HORRIBLE HORRIBLE EXPERIENCE
Today I was treated like royalty. Excellent service was provided by Qualaia (manicure), Jerry (deep tissue massage), and McKenzie (facial and eyebrow wax). I would highly recommend this business to anyone who is looking to get away from the daily hustle and bustle. The atmosphere is peaceful and you are regularly looked after for water, tea, or anything they can do to make your visit memorable. Many kudos to the Manager who made me a special fruit drink for my birthday spa package. I will be booking services again soon!
Good people
I have been here twice now and always reschedule my next appt. the spa is so nice and relaxing I’m so glad I found it!
Very Relaxing and professional staff
I've been multiple times for multiple services. I've never had a bad experience and everyone there is very perfessional. The atmosphere is very relaxing and accommodations are top notch.
Good visit
Once again Lisa did her thing.
The atmosphere is set as you approach the entrance of the Building with soft music, seating area and an outside water feature providing soft water trickling. The staff here are courteous and high qaliry bottled water and adult beverages are on offer. I have gotten manicure and hair services here with superioir results. I will return!!
Great Atmosphere, quality service and a fun way to spend my afternoon. Would come again
The waxing was very painful and unprofessionally done. The wax wasnt warm enough, and the lady used giant blobs of wax, making it very painful. Look for other places before you go here.
I absolutely can say this is one local spa that has gain my buisness for multiple services just because of the treatment given by staff and managment alone!!!! And the facials are a GOD send
Thank you for ruining the christmas present for the mother of my two children. We are a very busy family and I was hoping to take the evening to relax and spoil my lady a little. But thanks to the very unprofessional actions of this company that is no longer an option. I had made an appointment about a week before and was anticipating enjoying thier romance package tonight at 530 like I had booked. They called me at noon to tell me that it was not possible because of current construction. This would have been nice to know a week ago when I booked. So if your looking for a spa day to relax I would try a different place that maybe cares about the clients time being wasted.
Got my boyfriend a message here an he loved it, said it was the best message he as ever had! Thank you so Karmel's Day Spa!! ❤️
Excellent services !! Best manis, pedis massages, facials around. Make u feel at home as soon as u walk in. Great customer service.
So relaxing, decor is on point! They know how to make one feel welcome.
Awesome salon and spa. All the ladies we great!!!!!
Great customer service! I had a wonderful experience. I will be back.
The atmosphere was very calm and relaxing. Everyone was very nice and helpful. I would love to fo back again.
I go to this establishment knowing full well from walking in to walking out I am treated like royalty; I love Leigh Ann she is very kind hearted and is very attentive to my wants and needs during our massage sessions I always feel so much better walking out. Well worth the price and more to feel at home and for the staff to remember you and check on how your life is. I will always spend my money here.
The nicest people with great customer service and great services at decent prices. It is nice to get a glass of wine and relax.
My girlfriend and I came here for pedicures a couple months ago. The atmosphere was nice and I enjoyed that they gave you a glass of wine and a small fruit tray while waiting. My pedicurist did an "okay-ish" job. It was more of an over priced foot rub than an actual pedicure. At the end, they put a type of lotion on my legs and then put a sort of "electric warming mitt" on both of my feet/legs. The pedicurist then left the room for a while. I specifically remember thinking after about 5 minutes "wow, these are getting really hot. I can't wait for her to come back and take these mitt's off". It was mildly hot/painful but not enough to where I was going to rip them off myself. She came back 5 minutes later, took them off, and the pedicure was over. I really didn't think much about the warming mitt's since it was my first time having them on my feet so I assumed they were naturally that hot.... Fast forward an hour later; I had a scratching sensation on my ankle. I look down to scratch it and there is an inch long BURN BLISTER on my ankle. I work in medicine, and I know what a burn injury looks like. I also did not come in contact with anything that could have possibly burned me after leaving Karmel's. The only thing that could have burned me like that would be a loose or faulty wire in the electric warming mitts. So the next day I went back into Karmel's to let someone know what had happened and that they might want to check out those mitts for faulty wires. The lady that "greeted" me made it seem more like I was a nuisance since apparentlythey were closed? (at 5pm on weekday?). She really seemed to brush my complaint off like it wasn't a big deal or that she even believed my claim. She took down my name and phone number and said that someone would call me. I never got a phone call or any sort of apology. That was 3 months ago. I also have really nice scar on my leg that I will probably have for the rest of my life (pictured: 2 weeks and 3 months after the burn).
When I say I absolutely love this place well let's just say that would be an understatement from the moment you walk in you are treated with nothing but Royalty Treatment! No Doubt the staff here is amazing I enjoyed my spa party of seven they accommodated all of us making sure we had the best time ever we received full body massages along with pedicures and let me tell you they were absolutely amazing i will definitely be back!
I really had an amazing experience at kamels Day Spa. I had an Anti aging facial. Which spectacular the staff are wonderful and they aim to please. Will most definitely be a returning customer
Karmel's is the most peaceful, relaxing spa I have experienced. The staff is very professional. They provide excellent accommodations for each visit. I have been amazed with the progressive techniques and products that are utilized to create an optimal experience. I am a frequent flyer at Karmel's, and I highly recommend that you make an appointment to receive a blessing as well.
Very professional relaxing atmosphere. Massage therapist Mindy K. Was wonderful.
Every time I go I have a great experience!
One of the best experiences of my life. Everyone was incredibly friendly and professional.
Amazing!!! My daughters surprised me with the ultimate pedicure for my birthday!!! Feeling great, thank you Karmel and girls!
My sister and I really enjoyed the bridal package services we received yesterday. This was our first spa experience and it was extremely relaxing. All of the staff we encountered were extremely professional and went out of their way to make us feel pampered. I would highly recommend your services.