Reviews of Francesco's Salon & Spa (Spa)

7337 Mentor Ave, Mentor, OH 44060, United States Located in: Points East Shopping Center-Old Navy

Average Rating:

DESCRIPTION

We offer you the opinions of real people who purchase the services and products of Francesco\'s Salon & Spa (Spa) in Ohio.

At the moment the business has a score of 4.4 stars out of 5 and this score has been based on 76 reviews.

As you can read, it reaches an feddbacks average is good, and it is based on a high number of scores, so we may conclude that the evaluation is quite credible. If there are many people who bothered to rate when they've done well with the service, it works.

As you know, we don't usually stop to put opinions when they are positive and we usually do it only if we've had a problem or incidence...

This Spa is included in the category of Hair salon.

Where is Francesco's Salon & Spa?

REVIEWS OF Francesco's Salon & Spa IN Ohio

Ace Curtis

Dorian V. Beard

Wendy Marconi

Laurie Mino

Melanie Hanson

Gloria Petriello

Zaina Ibrahim

Lindsay Snyder

I went here for the first time ever and I've never felt more unwelcomed at a salon before. I felt so uncomfortable and was treated so rudely while I was explaining what I wanted done with my hair. The hairstylist acted like I was dumb and offended me with the disgust she portrayed when she was talking about my split ends. I felt like she rushed through my appointment and I have so much unevenness throughout my hair. This is unacceptable for a senior hairstylist and I expect my hair to look great when I'm paying $140 for it. Never going back again. Everyone else there was nice though.

Kelly Becay

I have seen Vanessa twice for haircuts and I have been thrilled with the results both times. She asked questions to help determine what style would work best for me and my lifestyle. The staff at the desk was friendly and helpful. I will definitely return!

giovanni fini

For all you need Francesco's Hair &Salon and Spa is the place to go. Simply the best.

Alexis Hickman

Deborah Viher

Lindsey Muranda

Elmer c Evans jr

N p

My best friend and I got our hair done together by Maria on 7-17-18. Both of our haircuts were fantastic. I mean, she did a really good job, consistently. We also appreciated her down to earth sense of humor. BEST HAIRCUTS EVER!!!

Shayna Bach

The spa manager Tiffany met with me for a skin consultation. She was informative, very knowledgeable in her field, attentive & a true pleasure to work with. My thanks for being so generous with your time and knowledge. Looking forward to seeing you soon so my skin can shine without makeup !

Diana Gondeau-Guttu

Aleesha Milliman

This was my daughter's first pedicure, and out first visit to Francesco's. They made it a fun and relaxing experience for both of us. My daughter was so nervous about someone touching her feet, but she loved it! We will be back again!

Judi Franke

Just stopped in to purchase a gift certificate and was a little disappointed in the desk personnel. They weren't pleasant at all and one of them was on a personal call the entire time I was there. I purchased the gift card and given a folder and when I got to my card to look at it, it had no price sheet or any of the services that they offered. I went back to wait while the girl I had was helping another customer and the other woman was still on her personal call. When I did get service I was told that they used their last info sheet and didn't have anymore. I said it was a gift and asked if I could write down some of the services that they offered. I was told that she could give me individual sheets with prices and she grudgingly went to the file cabinet to retrieve them. It wasn't that hard and that was all I really wanted since it was a gift. All I can say is the first face you see can make or break your business. Try to be more helpful and pleasant. That would have made all the difference in the world! I definitely won't be going back.

Michelle Cook

I am extremely disappointed with my visit for a facial at Francesco's. I cannot recommend it at all. The aesthetician was not personable, did not explain what she was doing and when she was done, she said "did I talk to you about products?". When I said no, she went away and came back with a introductory box with small quantities of the facewash, lotion and other lotion. She just handed it to me. She didn't explain how to use them or why she recommended this package over some sort of individualized approach - just "you can pay upfront." I asked her a handful of questions about my skin while she was doing the facial and if I got a real answer at all, it was unsatisfactory. On top of that, they "LOST" MY NEW WATCH. The aesthetician removed my watch during a hand massage. I forgot about it by the time she was done. When I called the next morning, the receptionist said they would look for it and call me back. Which she never did. When I called again they said the same thing. But that day they did call me back and said they searched everywhere and couldn't find it. She told me that it got put in my robe. Like it was my fault that I forgot to take it out of my robe. On top of that, my aesthetician did not tell me anything when she took my watch off. Now let's think for a second about how a WATCH could just disappear. Francesco's bills itself as a spa. That doesn't sound like a place that is irresponsible about its cleanliness. Seems unlikely the watch got sucked up by the washing machine or swept up with the hair on the floor. All I got was "sorry we couldn't find it." No, "we value you as a customer and we're so sorry, so here's a gift certificate for another visit." Nothing.

Rustys Review

Great service and great prices Very clean!

Christina Sutton - Mott

Lauren is absolutely amazing!!

kim latch

Marie Antoinette

Don Pierce

Nice, clean upscale salon, my wife's haircut looks great! Owner Tony did a good job. We definitely will be back!!

Sarah Slattery

Susan Lewis

Love coming here for hairstyling. Traci is the best!

Joyce Wasco

Fabulous place love the salon and love Vickie, she's the best hair stylist ever

Deidre Elsing

My mom and I came here for a pedicure and were taken care of by Lindsey and Rachel. They they were both very friendly and did a great job. The salon is very clean and the price was very reasonable.

Carol Ann Killoran

Alisha Byrem

Ashley Boesch

Lauren is amazing! Always gives great haircuts, and is so great with my toddler. She's also awesome with color too, gave me a perfect balyage last time I was in.

Angela Lovenjak

Nice place. A little pricey.

Regina Fisher Gonzalez

I absolutely love Rachel Springer. I always feel polished and confident after she cuts and colors my hair. She is a master colorist and does an amazing job! Manicures/pedicures are lovely as well. Receptionists are always professional and friendly. I brought my daughter here for her first hair cut... everyone was wonderful and her hair was adorable! They also painted her nails, which was such a treat for her. The atmosphere is relaxing and they play great music. Highly recommend!

Rachel F.H.

Yes the place might be overpriced but it's worth it when it comes to my hair... One girl in particular her name is Rachel did an absolute awesome job

Brooke Z

Jessica Strauss

I had a massage with Jena and A pedicure with Lauren. They were both incredibly sweet. I was a new guest to the salon and had my massage set up first. Jena made me comfortable from the minute I met her. She customized my massage to my needs. I will definitely be back to see her! After my massage i received my pedicure with Lauren. She was friendly and did a great job. I liked the salon in general and will definitely be back!

Janet P

Karen Zigman

Always have wonderful services at Francesco's Salon. I have a standing nail appointment but am able to adjust days & times to meet my needs. They ate very accommodating, friendly and skilled.

Igor S

Brenda Barnhill

Alicia Bernes

Rachel was amazing! My hair came out looking exactly the way I wanted it to, i couldn't be happier.

Thomas Nelson

Jennifer Peterson

I just love Rachel! I always look forward to having her do my hair. The salon is very clean, products smell amazing, and everyone is super friendly!

Ron Graham

Wide range of services

Colleen Babic

Groovy place. Relax and get pampered.

Mallory Capasso

Fantastic service with competent employees! Love Jessica Allen's work with nail art, pedicures, and makeup! Yes, she is experienced in all three areas! Walk out of the salon feeling beautiful every time! Great products and prices. Highly recommend!

Jessica Milliman

I had a pre natal massage from Jenna and it was amazing.

Deb Roller

150.00 paid for flat hair color and toner. No hair cut. Requested highlights, received none. My appointment was 1pn. Stylist arrived at 1:30. No sorry nothing but wasted time and money.

Ann Walk

I have seen Roya for shellac and pedicures and Frank for my hair.... They're awesome! You won't be sorry!

April Callahan

Bridget Phillips

Jennifer Whited

The staff are very courteous and take they're time with you. I would definitely go back

Gina Holcknecht

Ryan Ponikvar

Always great service!

Vee Witchyvictoria_bleu

Chelsea McCoy

Shania is WONDERFUL!!! The staff are all very nice

Katrina Golias

Jamie is the BEST. Always so friendly and helps me feel my best.

Jennifer Gartland

Ella kelley

They did ab amazing job on my hair I've come here 2 times before to donate my hair and this is the only place I trust to cut my hair

Laura Hart

Bill Pokersnik

Alexandria Bergeron

Lauren did an amazing job on my hair! Everyone was very friendly and welcoming. Will definitely be going back to Lauren for my cosmetic needs (:

Saiydah Weems- Sholanke

Tiffany is the best for eyebrow waxing! I have troublesome eyebrows and she always does a great job. She is very pleasant and polite.

Sharon Gravius

I have had several pedicures at the salon. Some of the best I've had!

Peter Vuyancih

Gail Dalton

I just recently had my hair cut by CeCe and she did an absolutely FABULOUS job!!! She gave me the exact cut I wanted and I honestly couldn’t be happier!! Very nice salon, it is very clean, and welcoming and very nicely decorated. I am definitely going to continue to go back here, with CeCe as my new stylist.

Karen Lonsway

I have been going to Francesco's for almost 30 years. I really love it there. Tony is my go-to guy. I recommended highly.

rose gator

William Hamilton

FANTASTIC, EVERYONE IS GREAT!

Jay Renko

Michelle Thomas

My hair styles was friendly n did my hair exactly as I asked her to I will b going there again

Bettye Dewey

I moved here from out West and searched for years for a salon to call home, and a stylist to call friend. So happy that I found Francescos! Frank is the BEST stylist. Fantastic at his craft, but also so genuine with our chat sessions while I'm in the chair. He loves his work, and he really cares about his clients.

Zach Saliga

Stacie Stephan

Business Hours of Francesco's Salon & Spa in Ohio

SUNDAY
CLOSED
MONDAY
(VETERANS DAY) 9AM–7PM HOURS MIGHT DIFFER
TUESDAY
9AM–9PM
WEDNESDAY
9AM–9PM
THURSDAY
9AM–9PM
FRIDAY
9AM–5PM
SATURDAY
9AM–5PM

PHONE & WEBPAGE

Francesco's Salon & Spa en Ohio
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