Reviews of The Secret Spa (Spa)

Chris Pierre

My girlfriend went to this spa a few months ago and theres nothing positive I can say about this place. The extremely rude front desk person made her visit very unwelcoming from the start. When I went to pick my girlfriend up she was rude to me also, while the other workers were sitting in the main room just gossiping. Unprofessianl enviroment.

Melissa Dade

Facial was awesome!! Massage and pedicure were great!

Jamie Sizemore

The massage and facial was amazing!!!! The only thing I wasn't pleased with was the pedicure but the girl was new and you could tell she was nervous. I would definitely go again!!

Alany Choll

Got a infection from a pedicure received after Christmas. Still dealing with it today.

Jessica Kitchens

I bought a spa package on Groupon that included a pedicure, facial and massage. All of my services were fantastic but the highlight was by far the massage. Marty was my massage therapist and he was so kind, comforting and professional. He was extremely knowledge and was able to relieve SO much tension in my back and shoulders. I couldn’t have asked for a better experience. I highly recommend booking an appointment with Marty!

Melanie Hicks

My husband and I purchased the couples pampering package with massage for our anniversary and we were very pleased. .... the massage therapist's really listened to us and focused on our problem areas....the facials were awesome and we also enjoyed our pedicures! We will definitely use this spa again when visiting the area! Thank you all so much for a wonderful, relaxing experience!

Chris Hilton

Went with my wife to get a pedicure while visiting, the service itself was good but the menu said 50 minute and mine lasted only 25. My wife's, even with nail painting was only 35 min. In that regard, overpriced for what you get.

Melanie Coney

I would definitely recommend any of the services offered at the Secret Spa. The atmosphere is lovely and always very welcoming.

Michael Sullivan

Meh

Darian Michels

The atmosphere is wonderful and Allie always gives a calming hair cut! It's a soothing retreat.

Dillon Currier

Marty and Jenny were great giving my girlfriend and I a couples massage! Highly recommend! Marty gave some great advice about things to do in the area. Jerry at the front desk was eloquent and charming. This guy should be promoted! Only issue we had there was Danielle. We had agreed to pay a certain amount and she didn't think it was correct so she kept telling Jerry and us that we were wrong and we owed more money, when in fact she was wrong. She was very confrontational, which was the last thing we wanted after a relaxing message while we were on vacation.

cid highwind

This place is horrible. My wife went in for a facial and it was interrupted by the OWNER of the spa! she was actually enjoying herself and the girl doing the facial was fantastic.. but the fact that the owner interrupted a facial is just crazy. The front desk girl was also rude and obnoxious and they have a dog running around the spa and it isn't friendly, it tried to bite my wife's ankles. I would avoid this place at any cost.. if you want to treat your wife to be pampered.. look elsewhere because she will only have a bad experience.

Dick Tracy

I wanted my wife to have a day where she could relax and not think about her day to day stresses and this place is exactly what she needed. Thank you to the staff there for taking such good care of her! This place really went above and beyond. It is in a historic building and they have made it very welcoming to say the least.

Melissa Johnson

I definitely recommend this salon. I am in town for a wedding and was told about this salon by the concierge at our hotel. They did an amazing job.

Sharon Williams

Most painful Brazilian wax ever. Went over the same spot 6-7 times until it felt raw. Took 1&1/2 hours and still had some hairs left.

Jennifer Mirkovic

Highly recommend!! My entire experience was magical

Anna Woita

Best customer service I have received in a very long time. :)

melanie black

I went to The Secret Spa with a group of 5 friends for some much needed relaxation and time for ourselves and this place is definitely one of Asheville’s best kept secrets. They were attentive, knowledgeable, and helpful ( one of us had just had a baby and it was her first time leaving her baby and needed to pump because we were there for almost 3 and 1/2 hour). We will definitely be back. Thank you to all the staff for taking care of us and giving us some wonderful recommendations on where to eat, go, and things to do in your wonderful city.

Abey Corbley

Lovely place lovely people, nails look amazing!

Sh L

Everyone was soooo friendly and the services were over the top. The spa package was amazing. The esthetician gave a great facial. The owner personally did our pedicures and it was perfect. Nick gave an awesome massage- extra 6 stars just for him. Every time I’m in town, I will be going to this spa! Our entire group left feeling so relaxed.

Peggy Blackwell

We truly need more stars, my bestfriend treated us both to and amazing spa day at The Secert Spa and it was one of the most amazing spa days ever, very professional and the owner and her staff were wonderful. We highly recommend them, left there feeling amazing and like we had made some great friends

Alanna Southerland

I went for my birthday and kinda regret it . While getting my massage she kept pushing hard on my bones. The lady who did my facial was great. My pedicure was the worst part ! I had to ask for another coat cause you could still see the nail. It was just messy! I had to clean the nail polish off my skin when I got home and they don’t even dry them so they got even more messed up on the way home.

Paul H

Fantastic place. I felt very welcome. I will definitely be a regular. Offers full waxing services for both females and males. I got a great waxing there. I can only imagine how incredible the rest of their services are. Love to spend a day there. Well worth a visit.

Jane BallPython

Nice place for sure but the nail lady gave me an amazing massage better then the actual massage a paid for. Plus you HAVE TO TIP even if u dont lime the service. I left their more tense then I was getting in

Lindsey EP

I just had my wedding this past weekend in Asheville and used The Secret Spa for our hair and makeup! They were wonderful! I live out of state so never had a chance to do any trials for hair and makeup, but both turned out beautiful!! The girls all came to my hotel suite to do all of our services and they were all so nice. We had 7 people get hair and makeup done and they did a wonderful job on everyone! Definitely would recommend them!

Mars Attard

My mother-in-law took me here to pamper me before my wedding! The atmosphere was lovely! The staff was friendly, attentive, and helpful! I had a mani, pedi, and lip wax. The pedi was nice in terms of the massage/exfoliation/lotions etc but the actual paint job was kind of disappointing (we actually redid it at home). The lip waxing was just fine; in, out, and done. And the mani was 10/10 for me. I had a gel mani and 2 nails added where mine had broken too short. The fake nails ended up cracking in the center after about 3 days but I'm not gentle on my hands. I'm a crafter and kind of clumsy and my nails were originally broken for a reason, haha! So all in all: mani, and lip wax = would totally do again. Maybe not the pedi though?

Matthew McCrory

It was a cool experience but I was disappointed with the couples massage package. All of the services were done separately.... I saw my wife in the beginning and saw her at the very end. The services were nice but more communication would have been appreciated.

Angela Wilkers

Wonderful spa package!

Nicole Prior

I love this place! The owner and staff are always welcoming and accommodating. I have called multiple times needing a service at the last minute and they have come through for me. The results are always amazing! I would recommend The Secret Spa for every service they offer.

Timothy Lorber

Great job on a Men's haircut. Just like I like. Shane was a total professional and very nice. Since I'm new in town, he gave me some inside information in where to go and what to do. When in Asheville, it'll be my go to 'Secret Spot'. Thanks again for being so friendly.

Ruth Grolman

I received an excellent facial from Vanessa but the spa was very dirty and the level of professionalism was poor. Staff are friendly though.

Jennifer Lake

This was a great experience. My mom and I each had a massage, a facial and a pedicure. Everyone was very friendly. The services were fantastic. The price was perfect!!! I will definitely visit again!!!! We both feel very refreshed and pampered.

Nash -Tweety

Always an amazing experience in a very beautiful historic building. The owner and staff are knowledgeable friendly and courteous, and are able to handle scheduled appointments or walk-ins, and even Bridal parties on-site or off-site. The best full service Spa in Asheville, whether you're getting a manicure, pedicure, massage or your hairstyled.

luz angelica vargas

Wonderful place, welcoming people, professional services a plus!!!

Hope Lipscomb

Great experience